Best Software for 2025 is now live!

The Top 20 Easiest To Use User Research Tools

See the top User Research Tools products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

Collapse AllExpand All

Usability Score

Compare

Glassbox

9.9

Overall Usability Score

9.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.1

9.9

Meets Requirements

Average: 9.0

9.9

Customer Segment Breakdown

Small Business

Mid Market

18%

Enterprise

77%

Discuss

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

45%

Mid Market

30%

Enterprise

24%

Rally UXR

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

Mid Market

42%

Enterprise

52%

Wynter

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

45%

Mid Market

52%

Enterprise

PickFu

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.9

Ease of Use

Average: 9.1

10.0

Meets Requirements

Average: 9.0

9.8

Customer Segment Breakdown

Small Business

95%

Mid Market

Prolific

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

36%

Mid Market

21%

Enterprise

42%

Respondent

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

64%

Mid Market

22%

Enterprise

15%

Lyssna

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

42%

Mid Market

35%

Enterprise

23%

Marvin

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

34%

Mid Market

50%

Enterprise

16%

#10

User Interviews

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.1

8.4

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

60%

Mid Market

23%

Enterprise

18%

#11

UserTesting

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.1

8.4

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

21%

Mid Market

38%

Enterprise

41%

#12

Sprig

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

16%

Mid Market

54%

Enterprise

30%

#13

Dovetail

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

27%

Mid Market

48%

Enterprise

25%

#14

Dscout

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.4

Ease of Use

Average: 9.1

8.3

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

15%

Mid Market

24%

Enterprise

60%

#15

UXArmy

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

67%

Mid Market

20%

Enterprise

13%

#16

Survicate

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

47%

Mid Market

38%

Enterprise

15%

#17

Usersnap

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

64%

Mid Market

29%

Enterprise

#18

Userback

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

#19

Suzy

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

25%

Mid Market

40%

Enterprise

34%

#20

Alida

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

11%

Mid Market

26%

Enterprise

63%