# The Top 20 Easiest To Use UCaaS Platforms See the top UCaaS Platforms products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+UCaaS+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+UCaaS+Platforms+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+UCaaS+Platforms+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg 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"mail")](mailto:?subject=Easiest+To+Use+UCaaS+Platforms+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Ftab%3Deasiest_to_use%0aSee+the+top+UCaaS+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 20 Easiest To Use UCaaS Platforms [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg 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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+UCaaS+Platforms+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Ftab%3Deasiest_to_use%0aSee+the+top+UCaaS+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+UCaaS+Platforms+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fucaas-platforms%3Ftab%3Deasiest_to_use%0aSee+the+top+UCaaS+Platforms+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) Usability Score Compare [Expand/Collapse Nextiva](#) #1 [![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva")](/products/nextiva/reviews) [Nextiva](/products/nextiva/reviews) 9.4 [Expand/Collapse Nextiva](#) Overall Usability Score 9.4 Usability Score Breakdown Ease of Admin Average: 9.0 8.9 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.2 9.5 Customer Segment Breakdown Small Business 77% Mid Market 22% Enterprise 1% [Expand/Collapse Zoom Workplace](#) #2 [![Zoom Workplace](https://images.g2crowd.com/uploads/product/hd_favicon/c7b3378ce337ba60fdf54bb51ab3eebf/zoom-workplace.svg "Zoom Workplace")](/products/zoom-workplace/reviews) [Zoom Workplace](/products/zoom-workplace/reviews) 9.2 [Expand/Collapse Zoom Workplace](#) Overall Usability Score 9.2 Usability Score Breakdown Ease of Admin Average: 9.0 9.1 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.2 9.3 Customer Segment Breakdown Small Business 51% Mid Market 31% Enterprise 18% [Expand/Collapse Dialpad Connect](#) #3 [![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")](/products/dialpad-connect/reviews) [Dialpad Connect](/products/dialpad-connect/reviews) 9.1 [Expand/Collapse Dialpad Connect](#) Overall Usability Score 9.1 Usability Score Breakdown Ease of Admin Average: 9.0 8.7 Ease of Use Average: 9.2 8.9 Meets Requirements Average: 9.2 9.3 Customer Segment Breakdown Small Business 58% Mid Market 33% Enterprise 10% [Expand/Collapse CallTower](#) #4 [![CallTower](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_5fcdcd2d21f3348276a853a145185787/calltower.png "CallTower")](/products/calltower/reviews) [CallTower](/products/calltower/reviews) 9.1 [Expand/Collapse CallTower](#) Overall Usability Score 9.1 Usability Score Breakdown Ease of Admin Average: 9.0 8.4 Ease of Use Average: 9.2 8.7 Meets Requirements Average: 9.2 9.3 Customer Segment Breakdown Small Business 25% Mid Market 64% Enterprise 11% [Expand/Collapse GoTo Connect](#) #5 [![GoTo Connect](https://images.g2crowd.com/uploads/product/hd_favicon/00b3f9d992d71d88395014c459797575/goto-connect.svg "GoTo Connect")](/products/goto-connect/reviews) [GoTo Connect](/products/goto-connect/reviews) 9.1 [Expand/Collapse GoTo Connect](#) Overall Usability Score 9.1 Usability Score Breakdown Ease of Admin Average: 9.0 9.0 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.2 9.1 Customer Segment Breakdown Small Business 71% Mid Market 25% Enterprise 5% [Expand/Collapse Ringover](#) #6 [![Ringover](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_915eb9e6d28cd421262f75c3e83ab2f4/ringover.png "Ringover")](/products/ringover/reviews) [Ringover](/products/ringover/reviews) 9.1 [Expand/Collapse Ringover](#) Overall Usability Score 9.1 Usability Score Breakdown Ease of Admin Average: 9.0 9.3 Ease of Use Average: 9.2 9.5 Meets Requirements Average: 9.2 9.3 Customer Segment Breakdown Small Business 78% Mid Market 21% Enterprise 0% [Expand/Collapse RingEX](#) #7 [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](/products/ringex/reviews) [RingEX](/products/ringex/reviews) 9.0 [Expand/Collapse RingEX](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.0 8.7 Ease of Use Average: 9.2 8.9 Meets Requirements Average: 9.2 9.1 Customer Segment Breakdown Small Business 58% Mid Market 35% Enterprise 7% [Expand/Collapse Dialaxy](#) #8 [![Dialaxy](https://images.g2crowd.com/uploads/product/hd_favicon/e9738a5119be6b663716403bc8e4484a/dialaxy.png "Dialaxy")](/products/dialaxy/reviews) [Dialaxy](/products/dialaxy/reviews) 8.9 [Expand/Collapse Dialaxy](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.0 9.2 Ease of Use Average: 9.2 9.3 Meets Requirements Average: 9.2 8.7 Customer Segment Breakdown Small Business 58% Mid Market 42% Enterprise 0% [Expand/Collapse Crexendo](#) #9 [![Crexendo](https://images.g2crowd.com/uploads/product/hd_favicon/c41539759356a586e48d93c64d7b7d45/crexendo.svg "Crexendo")](/products/crexendo/reviews) [Crexendo](/products/crexendo/reviews) 8.9 [Expand/Collapse Crexendo](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.0 9.0 Ease of Use Average: 9.2 9.4 Meets Requirements Average: 9.2 9.8 Customer Segment Breakdown Small Business 79% Mid Market 21% Enterprise 0% [Expand/Collapse Ultatel](#) #10 [![Ultatel](https://images.g2crowd.com/uploads/product/hd_favicon/487033156eb0aa83f472f79ed1b6d200/ultatel.svg "Ultatel")](/products/ultatel/reviews) [Ultatel](/products/ultatel/reviews) 8.9 [Expand/Collapse Ultatel](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.0 9.6 Ease of Use Average: 9.2 9.6 Meets Requirements Average: 9.2 10.0 Customer Segment Breakdown Small Business 75% Mid Market 23% Enterprise 2% [Expand/Collapse 8x8 Work](#) #11 [![8x8 Work](https://images.g2crowd.com/uploads/product/hd_favicon/68620669986358e605a41e1bbdf0fcbf/8x8-work.svg "8x8 Work")](/products/8x8-work/reviews) [8x8 Work](/products/8x8-work/reviews) 8.9 [Expand/Collapse 8x8 Work](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.0 8.9 Ease of Use Average: 9.2 8.8 Meets Requirements Average: 9.2 8.6 Customer Segment Breakdown Small Business 55% Mid Market 35% Enterprise 10% [Expand/Collapse Webex Suite](#) #12 [![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")](/products/cisco-webex-suite/reviews) [Webex Suite](/products/cisco-webex-suite/reviews) 8.8 [Expand/Collapse Webex Suite](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.0 9.3 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.2 9.0 Customer Segment Breakdown Small Business 19% Mid Market 31% Enterprise 50% [Expand/Collapse PBXware](#) #13 [![PBXware](https://images.g2crowd.com/uploads/product/hd_favicon/2fa3ef278c9fe4e719486154b120569b/pbxware.svg "PBXware")](/products/pbxware/reviews) [PBXware](/products/pbxware/reviews) 8.7 [Expand/Collapse PBXware](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 9.0 9.5 Ease of Use Average: 9.2 9.5 Meets Requirements Average: 9.2 9.5 Customer Segment Breakdown Small Business 61% Mid Market 39% [Expand/Collapse Webex Calling](#) #14 [![Webex Calling](https://images.g2crowd.com/uploads/product/hd_favicon/19f6fb8cb90b33e10a8a01dbbd84cfb6/webex-calling.svg "Webex Calling")](/products/webex-calling/reviews) [Webex Calling](/products/webex-calling/reviews) 8.6 [Expand/Collapse Webex Calling](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.0 8.6 Ease of Use Average: 9.2 9.0 Meets Requirements Average: 9.2 8.9 Customer Segment Breakdown Small Business 30% Mid Market 41% Enterprise 30% [Expand/Collapse Five9 Intelligent Cloud Contact Center Platform](#) #15 [![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform")](/products/five9-intelligent-cloud-contact-center-platform/reviews) [Five9 Intelligent Cloud Contact Center Platform](/products/five9-intelligent-cloud-contact-center-platform/reviews) 8.6 [Expand/Collapse Five9 Intelligent Cloud Contact Center Platform](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.0 9.5 Ease of Use Average: 9.2 9.9 Meets Requirements Average: 9.2 8.8 Customer Segment Breakdown Small Business 24% Mid Market 57% Enterprise 20% [Expand/Collapse Wildix](#) #16 [![Wildix](https://images.g2crowd.com/uploads/product/hd_favicon/f393490ecee731e2203259370737e826/wildix.svg "Wildix")](/products/wildix/reviews) [Wildix](/products/wildix/reviews) 8.5 [Expand/Collapse Wildix](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.0 8.6 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.2 9.1 Customer Segment Breakdown Small Business 93% Mid Market 7% [Expand/Collapse 3CX](#) #17 [![3CX](https://images.g2crowd.com/uploads/product/hd_favicon/ff153aac01ae613678696e629e52116c/3cx.svg "3CX")](/products/3cx/reviews) [3CX](/products/3cx/reviews) 8.4 [Expand/Collapse 3CX](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.0 8.7 Ease of Use Average: 9.2 9.2 Meets Requirements Average: 9.2 9.4 Customer Segment Breakdown Small Business 43% Mid Market 49% Enterprise 8% [Expand/Collapse Intermedia Unite](#) #18 [![Intermedia Unite](https://images.g2crowd.com/uploads/product/hd_favicon/99c6bfc343d22cdb48de943585748c74/intermedia-unite.svg "Intermedia Unite")](/products/intermedia-unite/reviews) [Intermedia Unite](/products/intermedia-unite/reviews) 8.3 [Expand/Collapse Intermedia Unite](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 9.0 9.0 Ease of Use Average: 9.2 9.1 Meets Requirements Average: 9.2 9.1 Customer Segment Breakdown Small Business 67% Mid Market 21% Enterprise 12% [Expand/Collapse CTM](#) #19 [![CTM](https://images.g2crowd.com/uploads/product/hd_favicon/f8984d08f540c0a6a89f905048bb0abb/ctm-ctm.svg "CTM")](/products/ctm-ctm/reviews) [CTM](/products/ctm-ctm/reviews) 8.2 [Expand/Collapse CTM](#) Overall Usability Score 8.2 Usability Score Breakdown Ease of Admin Average: 9.0 8.7 Ease of Use Average: 9.2 8.9 Meets Requirements Average: 9.2 9.2 Customer Segment Breakdown Small Business 66% Mid Market 30% Enterprise 4% [Expand/Collapse Yeastar P-Series PBX System](#) #20 [![Yeastar P-Series PBX System](https://images.g2crowd.com/uploads/product/hd_favicon/0a4b14d5df84aff266589fef1476a670/yeastar-p-series-pbx-system.svg "Yeastar P-Series PBX System")](/products/yeastar-p-series-pbx-system/reviews) [Yeastar P-Series PBX System](/products/yeastar-p-series-pbx-system/reviews) 8.2 [Expand/Collapse Yeastar P-Series PBX System](#) Overall Usability Score 8.2 Usability Score Breakdown Ease of Admin Average: 9.0 8.9 Ease of Use Average: 9.2 9.9 Meets Requirements Average: 9.2 8.9 Customer Segment Breakdown Small Business 75% Mid Market 21% Enterprise 4%