# Best Travel Agency Software - Page 5 *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Travel agencies use travel agency applications to manage their services. These solutions cover front office and back office activities. Agencies use this type of software to promote their offerings to current and prospective customers. Travel agency software spans across the full customer engagement cycle, from reservations, to billing, to customer feedback. When financial tools are not included in the solution, [accounting](https://www.g2.com/categories/accounting) software integration is required to process bills and payments. Most solutions also integrate with online reservation websites or with [tour operator](https://www.g2.com/categories/tour-operator) and[vacation rental](https://www.g2.com/categories/vacation-rental) solutions. To qualify for inclusion in the Travel Agency category, a product must: - Manage multiple aspects of an agency’s offerings including tours, accommodations, or transportation - Provide a reservations portal for customers to book and manage their travel - Track travel agents’ productivity and calculate sales commissions - Include options for group or corporate travel, as well as custom travel plans - Generate invoices and process payments (directly or through integration) ## G2 Grid® for Travel Agency Software ![G2 Grid® for Travel Agency Software plotting products by satisfaction and market presence](https://www.g2.com/categories/travel-agency/grids.png?focus%5B%5D=38307&focus%5B%5D=1229576&focus%5B%5D=46249&focus%5B%5D=121300&focus%5B%5D=121330&focus%5B%5D=130730&focus%5B%5D=166798&focus%5B%5D=11085) Highlighted products: Perk (formerly TravelPerk), Travelport+, Amadeus, Airline Availability, Sabre Mosaic™ Agency Workspace, Corporate Traveler, Safari Portal, and mTrip. Underlying data: [Grid® JSON](https://www.g2.com/categories/travel-agency/grids.json?focus%5B%5D=perk-formerly-travelperk&focus%5B%5D=travelport&focus%5B%5D=amadeus&focus%5B%5D=airline-availability&focus%5B%5D=sabre-mosaic-agency-workspace&focus%5B%5D=corporate-traveler&focus%5B%5D=safari-portal&focus%5B%5D=mtrip) ## How Many Travel Agency Software Products Does G2 Track? **Total Products under this Category:** 176 ### Category Stats (Jul 2026) - **Average Rating**: 4.36/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tourwriter (+0.54%) - Among all products in this category, Tourwriter recorded the largest rating increase compared to last month *Last updated: July 22, 2026* ## How Does G2 Rank Travel Agency Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,600+ Authentic Reviews - 176+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Travel Agency Software Is Best for Your Use Case? - **Leader:** [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - **Highest Performer:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews) - **Easiest to Use:** [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - **Top Trending:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews) - **Best Free Software:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews) --- **Sponsored** ### Peek Pro Peek Pro provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of tour operators have supercharged their revenues and automated operations with this all-inclusive technology. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=415&secure%5Bchosen_at%5D=2026-07-22T11%3A48%3A04Z&secure%5Bdisplayable_resource_id%5D=420&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=420&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47642&secure%5Bresource_id%5D=415&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftravel-agency%3Fpage%3D5&secure%5Btoken%5D=545bbb9ba042f2b6ad3cffb83e1624a19e5925265984c7baf3107fcbecb18970&secure%5Burl%5D=https%3A%2F%2Fwww.peekpro.com&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Travel Agency Software Products in 2026? ### 1. [Multi Travel Incoming](https://www.g2.com/products/multi-travel-incoming/reviews) Windows based application to manage back office needs for incoming travel agencies. Desktop applications for Incoming tourism ,DMC or inbound. Multi Travel Incoming (Tour Operators, Suppliers, Contracts, Bookings, Vouchers, Transfers, Invoicing, Reports, Statistics) & Internet Booking for Incoming or / & Excursion w/ online update of the database of your office! see also Multi Travel Excursion (Excursions, Expenses, Commissions, Tickets, SalesPeople, Reports, Statistics) for daily excursions. **Who Is the Company Behind Multi Travel Incoming?** - **Seller:** [Multi Software](https://www.g2.com/sellers/multi-software) - **Year Founded:** 1992 - **HQ Location:** Iráklion, GR - **Twitter:** @MultiTravelGR (28 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/multi-travel-software/ (3 employees on LinkedIn®) ### 2. [Nemo Aggregator](https://www.g2.com/products/nemo-aggregator/reviews) Nemo consists of a great number of plug-ins. Such architecture helps the customers to pick only the needed components and avoid paying for non-required functions. **Who Is the Company Behind Nemo Aggregator?** - **Seller:** [Mute Lab](https://www.g2.com/sellers/mute-lab) - **HQ Location:** N/A - **Twitter:** @MuteLab (16 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 3. [netatica](https://www.g2.com/products/netatica/reviews) Offers booking engines that bring content from multiple sources and providers, mixing it with your own content. **Who Is the Company Behind netatica?** - **Seller:** [Netactica](https://www.g2.com/sellers/netactica) - **Year Founded:** 2003 - **HQ Location:** Latinoamérica , AR - **LinkedIn® Page:** https://www.linkedin.com/company/netactica (78 employees on LinkedIn®) ### 4. [Nextra Corporate](https://www.g2.com/products/nextra-corporate/reviews) Nextra is an end to end travel technology solution on the cloud for travel agents,travel management companies,tour operators and corporates. **Who Is the Company Behind Nextra Corporate?** - **Seller:** [IWEEN](https://www.g2.com/sellers/iween) - **Year Founded:** 2010 - **HQ Location:** Bangalore, IN - **Twitter:** @iweensoft (98 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/iween-software-solutions (59 employees on LinkedIn®) ### 5. [NextRetreat](https://www.g2.com/products/nextretreat/reviews) NextRetreat is changing the game for team retreat planning. It tackles the time-consuming tasks, leaving teams free to concentrate on what's important. From finding the perfect destination and venue, to keeping track of team members and travel data, to collecting feedback after the retreat, NextRetreat has got it all under control. With a simple and straightforward interface and a focus on automation, the app streamlines the entire process, so teams can spend more time making memories and less time dealing with the nitty-gritty. Get on board with NextRetreat and set sail for a stress-free team retreat! **Who Is the Company Behind NextRetreat?** - **Seller:** [NextRetreat](https://www.g2.com/sellers/nextretreat) - **Year Founded:** 2017 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/nextretreat/ (7 employees on LinkedIn®) ### 6. [ODYSSEA - Tour Operator System](https://www.g2.com/products/odyssea-tour-operator-system/reviews) Odyssea is specified for an out-going tourism department. It consists of varied solutions for the wholesalers and retailers which facilitate the daily work. **Who Is the Company Behind ODYSSEA - Tour Operator System?** - **Seller:** [Peleg](https://www.g2.com/sellers/peleg) - **Year Founded:** 1983 - **HQ Location:** N/A - **LinkedIn® Page:** http://www.linkedin.com/company/peleg-software-applications--- (6 employees on LinkedIn®) ### 7. [OnTra Enterprise Suite](https://www.g2.com/products/ontra-enterprise-suite/reviews) OnTra Enterprise Suite is a real time online booking for Airline, Hotel, Holiday / Package Tours, Car Rental, Insurance, Cruises and allied services. **Who Is the Company Behind OnTra Enterprise Suite?** - **Seller:** [ANMsoft Technologies](https://www.g2.com/sellers/anmsoft-technologies) - **HQ Location:** Navi Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/66674 (182 employees on LinkedIn®) ### 8. [ORX Agency Travel Platform](https://www.g2.com/products/orx-agency-travel-platform/reviews) The ORX Host Agency Travel Platform enables travel agencies to create their own branded travel booking websites that integrate GDS (SABRE) and NDC connections. This white-label solution offers a comprehensive booking experience, including hotels, flights, and car rentals. ORX Travel offers the ability for agencies to manage co-branded sub-agent portals, allowing agents to co-brand their portals while selling agency's travel content. The platform also provides tools for monitoring sales and tracking commissions, giving agents detailed insights and efficient booking management. Enhance your agency’s operational efficiency and revenue growth, visit orxtravel.com **Who Is the Company Behind ORX Agency Travel Platform?** - **Seller:** [NDC Solutions](https://www.g2.com/sellers/ndc-solutions) - **Year Founded:** 2015 - **HQ Location:** Vancouver, CA - **LinkedIn® Page:** https://www.linkedin.com/company/ndc-solutions-inc/ (8 employees on LinkedIn®) ### 9. [OTRAMS](https://www.g2.com/products/otrams/reviews) An end-to-end travel ERP software that combines travel booking systems, supplier integrations, agent management, API redistribution, dynamic packaging, and more into an intuitive, user-friendly interface. For over 15 years, OTRAMS has empowered Travel Companies, DMCs, OTAs, Corporates and Wholesalers to confidently run and grow their business by delivering solutions that are scalable, reliable, customer friendly, growth driven and performance focused. OTRAMS offers the complete suite of travel ERP solutions across Hotel Booking System, Flight Reservation System, Transfers, Car Rental, Tour Packages, Tour Operator Software, Group Bookings and value-added services. OTRAMS goes beyond just a tour operator software with 600+ inbuilt service features and widest range of suppliers to become your perfect companion in growing your travel business. The robust architecture and securely hosted platform has been successfully used by 200,000+ travel agents spread across 200+ countries. If you are looking to take your existing travel business online or want to expand the services you provide or start a new travel business, OTRAMS should be your preferred technology partner to meet your business objectives. **Who Is the Company Behind OTRAMS?** - **Seller:** [Qtech Software](https://www.g2.com/sellers/qtech-software) - **HQ Location:** Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/qtech-software (132 employees on LinkedIn®) ### 10. [Oversee](https://www.g2.com/products/oversee/reviews) The FairFly platform delivers reshopping tools for air and hotel, and insights designed to optimize travel policies and corporate negotiated fares - while maximizing usage of unused tickets. The platform is completely customizable, available in real time and is designed for global usage. The company is backed by leading VCs and investors, including Uri Levine, co-founder of Waze. **Who Is the Company Behind Oversee?** - **Seller:** [Oversee Travel](https://www.g2.com/sellers/oversee-travel) - **Year Founded:** 2014 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** https://www.linkedin.com/company/oversee-biz/ (49 employees on LinkedIn®) ### 11. [PASS Internet Booking Engine](https://www.g2.com/products/pass-internet-booking-engine/reviews) PASS Corporate IBE is an intelligent booking system which facilitates dramatic cost reduction while enabling you to optimize travel management for your entire company. **Who Is the Company Behind PASS Internet Booking Engine?** - **Seller:** [PASS Consulting](https://www.g2.com/sellers/pass-consulting) - **Year Founded:** 1981 - **HQ Location:** Aschaffenburg, DE - **Twitter:** @PASS_Consulting (119 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/pass-consulting-group/ (261 employees on LinkedIn®) ### 12. [Pathfndr.io](https://www.g2.com/products/pathfndr-io/reviews) Get a AI-Powered Travel Operating system like this one - https://unicorntravels.pathfndr.io/ activated in 15 Minutes. This is better than the largest Online Travel Website of the world, check out our "Plan A Trip" feature on link above. We also help you Operate at 5X Productivity - Consider your Hour-long Quotations crafted in seconds! Manage your business operations seamlessly with automation for order management, accounting reports, invoices, vouchers, itinerary PDFs, etc. **Who Is the Company Behind Pathfndr.io?** - **Seller:** [MeTripping Technologies Pvt Ltd](https://www.g2.com/sellers/metripping-technologies-pvt-ltd) - **Year Founded:** 2016 - **HQ Location:** Houston, US - **LinkedIn® Page:** https://www.linkedin.com/company/metripping-technologies-pvt-ltd (20 employees on LinkedIn®) ### 13. [PlanitEasy](https://www.g2.com/products/planiteasy/reviews) PlanitEasy is a web based travel planning platform designed to make travel planning easy, and travel experiences personal. **Who Is the Company Behind PlanitEasy?** - **Seller:** [PlanitEasy](https://www.g2.com/sellers/planiteasy) - **Year Founded:** 2016 - **HQ Location:** New York, US - **LinkedIn® Page:** https://www.linkedin.com/company/10535354 (6 employees on LinkedIn®) ### 14. [PNRGenius](https://www.g2.com/products/pnrgenius/reviews) PNR Genius instantly converts cryptic Amadeus, Sabre, Galileo & Worldspan PNRs into clean, professional flight itineraries. Paste your PNR, get a client-ready itinerary in seconds — no signup, no limits, completely free. Built for travel agents worldwide. **Who Is the Company Behind PNRGenius?** - **Seller:** [PNR Genius](https://www.g2.com/sellers/pnr-genius) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 15. [Pranas Technologies](https://www.g2.com/products/pranas-technologies/reviews) Pranas Technologies is an international travel technology company providing travel software solutions and products across the globe. PranasTechnologies is the leader in on-demand & customized travel technology solutions. **Who Is the Company Behind Pranas Technologies?** - **Seller:** [Pranas Technologies](https://www.g2.com/sellers/pranas-technologies) - **Year Founded:** 2009 - **HQ Location:** Chennai, IN - **LinkedIn® Page:** https://linkedin.com/company/pranas-technologies-p-ltd (65 employees on LinkedIn®) ### 16. [Procon Solution A/S](https://www.g2.com/products/procon-solution-a-s/reviews) Procon Solution A/S was founded in 1979 and has through the years built up a strong market position as a global provider of travel technology worldwide, offering ProTAS, an integrated mid and back office solution with a full accounting package, to travel management companies. With 40+ years of experience in developing solutions for the travel industry, Procon helps agencies worldwide increase process efficiency through automated procedures, integrated quality assurance, and data security compliance. Procon employ a strong team of specialists, not just in the technical area but also within business processing and management in the travel industry. Procon's many years of dedicated work to improve the efficiency and competitiveness of their award-winning TMC customers provide a solid foundation for building a close and long-term relationship with all their clients. This is how Procon helps travel business grow. **Who Is the Company Behind Procon Solution A/S?** - **Seller:** [Procon Solution A/S](https://www.g2.com/sellers/procon-solution-a-s) - **Year Founded:** 1979 - **HQ Location:** Glostrup, DK - **LinkedIn® Page:** https://www.linkedin.com/company/procon-solution-a-s/ (21 employees on LinkedIn®) ### 17. [Protas](https://www.g2.com/products/procon-solutions-ltd-protas/reviews) Founded in 1979, Procon Solution is a trusted global provider of travel technology with more than 40 years of industry experience. Procon delivers ProTAS, a fully integrated mid- and back-office solution with a comprehensive accounting package, designed specifically for travel management companies worldwide. Built on deep industry knowledge, Procon helps travel agencies improve operational efficiency through automation, integrated quality assurance, and robust data security compliance. Our strength lies not only in technology, but in our people: a dedicated team of specialists with hands-on expertise in travel business processes and management. Through decades of close collaboration with award-winning TMCs, Procon has developed solutions that support efficiency, scalability, and long-term competitiveness. This experience forms the foundation for strong, lasting partnerships — and for helping travel businesses grow with confidence. **Who Is the Company Behind Protas?** - **Seller:** [Procon Solution A/S](https://www.g2.com/sellers/procon-solution-a-s) - **Year Founded:** 1979 - **HQ Location:** Glostrup, DK - **LinkedIn® Page:** https://www.linkedin.com/company/procon-solution-a-s/ (21 employees on LinkedIn®) ### 18. [R24k Travel Manager](https://www.g2.com/products/r24k-travel-manager/reviews) R24k Travel Manager is an all-in-one user-friendly software designed for small to medium DMCs. Free 2-month trial. Users are able to store all of their suppliers, services and prices, default texts, images, packages, and more to simply import in quotes and itineraries with just a few clicks. It has a Booking Manager where accepted quotes are turned into itineraries; email requests/replies are sent to suppliers through the system; invoices, receipts, welcome signs and vouchers are generated; an action list, an agenda page and simple accounting features are provided. A Guests section with a complete client list and important client data, as well as a Guest Access section that lists guests and fellow travel agents who have access to online quotes and other documents saved in the system for them. An option is available for travel agency partners to log in and make amendments to quotes before forwarding these to their own guests. Please visit www.r24k.com for more information or for a free trial request. **Who Is the Company Behind R24k Travel Manager?** - **Seller:** [R24k e.U.](https://www.g2.com/sellers/r24k-e-u) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 19. [RateWizz](https://www.g2.com/products/ratewizz/reviews) Ratewizz is a cloud based solution that enables the booking system optimization by managing, in REAL TIME, all channels from a single central point. **Who Is the Company Behind RateWizz?** - **Seller:** [Ratewizz](https://www.g2.com/sellers/ratewizz) - **Year Founded:** 2014 - **HQ Location:** Cluj-Napoca, RO - **LinkedIn® Page:** https://www.linkedin.com/company/ratewizz-channel-manager (1 employees on LinkedIn®) ### 20. [Rezopia](https://www.g2.com/products/rezopia/reviews) Rezopia is a cloud-based end-to-end travel reservations, contracts, operations and distribution management system for travel providers. **Who Is the Company Behind Rezopia?** - **Seller:** [Sonata Software](https://www.g2.com/sellers/sonata-software) - **Year Founded:** 1986 - **HQ Location:** Bengaluru, Karnataka, India - **Twitter:** @Sonata_Software (2,732 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6005 (7,717 employees on LinkedIn®) - **Ownership:** NSE: SONATSOFTW ### 21. [Sejour](https://www.g2.com/products/sejour/reviews) Sejour Incoming Agency Software supports variable contract and special offer entries as well as offering all the solutions for completing seasonal preparations. **Who Is the Company Behind Sejour?** - **Seller:** [SAN Tourism Software Group](https://www.g2.com/sellers/san-tourism-software-group) - **Year Founded:** 1992 - **HQ Location:** ANTALYA, TR - **Twitter:** @SanSejour (17 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/santsg (109 employees on LinkedIn®) ### 22. [SRDV technologies](https://www.g2.com/products/srdv-technologies/reviews) Best Travel Portal Solution BY SRDV TECHOLOGIES Get a Complete Travel Portal Solution at SRDV Technology. On SRDV Technology, we build, travel, hotels, bus, jobs and portals as well with a full packed up tools which they can use to create a package and itinerary as well. each and every website is responsive to all the devices and we create Mobile Applications and Windows software as well. In B2B Travel Portal and B2C Travel Portal we will provide you fully customized pages wherein you can add/delete content, Images etc. we provide you an API Integration solution also SOAP/REST, Payment Gateway Integration. For any of the above services, please visit our official website:https://www.srdvtechnologies.com/ Company Email Id : info@srdvtechnologies.com Conatct Number : +91 964 373 7505 Conatct Manager : Amit Singh Address 1: G 192, Sector 63, Noida, Uttar Pradesh 201307 Travel portal development,Travel white label,Travel portal solution,b2c Travel portal,b2b travel portal,flight api integration,Flight Booking API **Who Is the Company Behind SRDV technologies?** - **Seller:** [SRDV technologies](https://www.g2.com/sellers/srdv-technologies) - **Year Founded:** 2013 - **HQ Location:** noida, IN - **LinkedIn® Page:** http://www.linkedin.com/company/srdvtech (22 employees on LinkedIn®) ### 23. [Sugati](https://www.g2.com/products/sugati/reviews) Solution for the travel sector helping drive new business, integrating customer, supplier, distributor and operational relationships. **Who Is the Company Behind Sugati?** - **Seller:** [Appsential](https://www.g2.com/sellers/appsential) - **Year Founded:** 2013 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/sugati-travel/ (11 employees on LinkedIn®) ### 24. [TD-i](https://www.g2.com/products/td-i/reviews) Interactive can offer a total solution for travel companies who require a front and back office system that will allow them to sell through the multiple channels that today's technology can offer. **Who Is the Company Behind TD-i?** - **Seller:** [Top Dog Travel Systems](https://www.g2.com/sellers/top-dog-travel-systems) - **Year Founded:** 2001 - **HQ Location:** Peterborough, GB - **Twitter:** @TopDogTS (26 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/top-dog-developments-limited (8 employees on LinkedIn®) ### 25. [teenyoffice](https://www.g2.com/products/teenyoffice/reviews) Teenyoffice provides modern solutions for travel agencies, host agencies and independent travel agents. **Who Is the Company Behind teenyoffice?** - **Seller:** [teenyoffice](https://www.g2.com/sellers/teenyoffice) - **HQ Location:** Los Angeles, CA - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ## What Is Travel Agency Software? [Travel Arrangement Software](https://www.g2.com/categories/travel-arrangement) ## What Software Categories Are Similar to Travel Agency Software? - [Tour Operator Software](https://www.g2.com/categories/tour-operator) --- ## How Do You Choose the Right Travel Agency Software? ### What You Should Know About Travel Agency Software ### What is Travel Agency Software? Travel agency software provides a home-based travel agent or online travel agency with tools to run their business. Solutions will often include administrative tools for acquiring and maintaining clients, the ability to accept online payments, and an online booking engine for flights, hotels, and transportation. Effective travel agency software will be customizable to the specific requirements and needs of travel agencies. Travel agency solutions ultimately ease existing workflows and automate processes, both on the front and back ends of online travel portals. Users turn to travel agency software to save time and reduce errors, so the tool should be easy to use. Buyers should look for travel agency software that combines all functionalities and features onto a singular platform. Aspects like managing reservations, tracking invoices, reconciling payments, and updating and monitoring catalogs full of travel data are made easier when all that information lives on one platform. Additionally, buyers should consider travel agency software that provides an effective search functionality. Agents will benefit from a tool that they can effortlessly search and find crucial information like customer preferences, undiscovered deals, and vacation trends. With travel agency software, users can automate tasks like emailing customers their travel booking confirmations and reminders about upcoming trips. Through that automation, travel agents can both save time and potentially get in front of any possible issues that may arise. Most travel agency software have [CRM](https://www.g2.com/categories/crm) functionality, which will help develop sales and strengthen relationships with customers. Users can rely on stored, organized, and tracked customer data to identify potential loyal customers, mass contact loyal clients when necessary, effectively market services, and cut through all the white noise of unpersonalized advertisements. Travel agents are an indispensable player in travel agencies. Some travel agency software tracks the performance of travel agents, which can be used to monitor customer service for quality. Additionally, [performance management](https://www.g2.com/categories/performance-management) functionality can be leveraged to reduce errors or mistargeting efforts. Buyers should consider whether their business would benefit from a bundled performance management functionality and look for software that specifically features it. Key Benefits of Travel Agency Software - Align with CRM or [ERP software](https://www.g2.com/categories/erp) - Boost overall travel agency sales - Offer marketing modules to optimize customer targeting - Track inventory and reduce errors or unnecessary duplicate pieces of data - Improve overall business processes - Facilitate the creation of loyalty or other incentive programs ### Why Use Travel Agency Software? Travel agency software helps agencies streamline time-consuming tasks like managing reservations and payment, invoicing for individuals and groups, tracking travel agent commissions, and complying with travel industry regulations. Buyers should look for solutions that provide premade templates or allow the creation of them to save even more time on such tasks. **Travel Agent Portal —** Travel agent portals provide an agent with tools for flight booking, hotel booking, and activity and transportation booking all in one place. Agents can create a complete itinerary for their clients using a single booking software. An agent can also change bookings and airline tickets as needed. With all this information in one place, an agent can easily meet all of a client’s needs. **Payment Gateway —** The ability to pay for a reservation as it is made greatly reduces turnaround time. Online travel agency software often includes the ability to make and accept payments in order to make it easy for travel agents to charge their clients. **Channel Manager —** A channel manager can help find the best travel deals available so agents can ensure that they are finding their clients the best possible price. By comparing multiple booking engines and travel sites, an agent can pick the best price for a client’s budget. Making a travel reservation can be stressful, which is often why clients reach out to travel agents. With a built-in channel manager, agents can be sure that they are making a reservation at the best price. Booking travel often includes multiple reservations for flights and hotels, so the ability to easily find the best deals is very important for travel agents. ### Who Uses Travel Agency Software? **Travel Agents —** Any travel agent can benefit from travel agency software. Whether they work for a host agency or independently, travel agency software helps organize a travel agency business from administration and client relations to reservation booking. **Tour Operators —** Tour operators can use travel agency software to organize and book their tours. These tour operators are often creating travel tours that include multiple cities or countries, so each location will require a hotel reservation and travel for a group of people. Using travel agency software, a tour operator can make several reservations at once for a designated number of people. ### Kinds of Travel Agency Software **Business vs. Leisure —** The requirements for corporate travel can differ from those of individual or group leisure travel. Buyers should look closely at the different kinds of travel agency software and determine whether it supports business travel. Buyers should also consider whether they want a solution that specializes in one or the other. ### Travel Agency Software Features **Travel Portal —** Travel portals allow travel agents to make bookings for multiple types of reservations all in one place. A travel portal may combine a hotel booking engine, flight booking engine, activity booking engine, and transportation booking engine into a single travel agency booking engine that can be accessed from any computer with an online connection. Having the ability to make all of these bookings in one place makes it easy for an agent to create a complete itinerary for a client. **Billing and Invoicing —** Travel agents are often working with multiple clients at once, so being able to organize invoices and keep track of payments is extremely important. Travel agency software will therefore often contain features similar to [billing software](https://www.g2.com/categories/billing) and [invoice management software](https://www.g2.com/categories/invoice-management) to manage these aspects of the business. **CRM —** By serving multiple clients at once, travel agents need a means to keep track of those clients and maintain a relationship with them after their trip has been booked. [CRM software](https://www.g2.com/categories/crm) features make it easy to keep track of clients and maintain contact after a transaction has been completed.