# The Top 20 Easiest To Use Speech Analytics Software See the top Speech Analytics Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences. [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Speech+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Speech+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Speech+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg 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"mail")](mailto:?subject=Easiest+To+Use+Speech+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Speech+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") The Top 20 Easiest To Use Speech Analytics Software [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Speech+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Speech+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Speech+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Speech+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Speech+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Speech+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fspeech-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Speech+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") [Collapse AllExpand All](#) Usability Score Compare [Expand/Collapse CloudTalk](#) #1 [![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")](/products/cloudtalk/reviews) [CloudTalk](/products/cloudtalk/reviews) 9.0 [Expand/Collapse CloudTalk](#) Overall Usability Score 9.0 Usability Score Breakdown Ease of Admin Average: 9.1 9.0 Ease of Use Average: 9.3 8.9 Meets Requirements Average: 9.3 9.1 Customer Segment Breakdown Small Business 64% Mid Market 32% Enterprise 4% [Expand/Collapse Genesys Cloud CX](#) #2 [![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")](/products/genesys-cloud-cx/reviews) [Genesys Cloud CX](/products/genesys-cloud-cx/reviews) 8.9 [Expand/Collapse Genesys Cloud CX](#) Overall Usability Score 8.9 Usability Score Breakdown Ease of Admin Average: 9.1 9.4 Ease of Use Average: 9.3 9.1 Meets Requirements Average: 9.3 9.1 Customer Segment Breakdown Small Business 14% Mid Market 45% Enterprise 40% [Expand/Collapse RingEX](#) #3 [![RingEX](https://images.g2crowd.com/uploads/product/hd_favicon/7fda7f2577052a09d5896be010850215/ringex.svg "RingEX")](/products/ringex/reviews) [RingEX](/products/ringex/reviews) 8.8 [Expand/Collapse RingEX](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 8.5 Ease of Use Average: 9.3 8.8 Meets Requirements Average: 9.3 9.4 Customer Segment Breakdown Small Business 58% Mid Market 35% Enterprise 7% [Expand/Collapse Maqsam](#) #4 [![Maqsam](https://images.g2crowd.com/uploads/product/hd_favicon/5b4163079f0013b40a262180a4f88a39/maqsam.svg "Maqsam")](/products/maqsam/reviews) [Maqsam](/products/maqsam/reviews) 8.8 [Expand/Collapse Maqsam](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 9.2 Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.1 Customer Segment Breakdown Small Business 58% Mid Market 39% Enterprise 3% [Expand/Collapse Ender Turing](#) #5 [![Ender Turing](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_64c0faf926276a981d20e4628f2aef37/ender-turing.png "Ender Turing")](/products/ender-turing/reviews) [Ender Turing](/products/ender-turing/reviews) 8.8 [Expand/Collapse Ender Turing](#) Overall Usability Score 8.8 Usability Score Breakdown Ease of Admin Average: 9.1 9.7 Ease of Use Average: 9.3 9.9 Meets Requirements Average: 9.3 9.6 Customer Segment Breakdown Small Business 5% Mid Market 36% Enterprise 60% [Expand/Collapse Mihup](#) #6 [![Mihup](https://images.g2crowd.com/uploads/product/hd_favicon/1d2da683b1ada5555a6cf307d31f4d41/mihup.svg "Mihup")](/products/mihup/reviews) [Mihup](/products/mihup/reviews) 8.7 [Expand/Collapse Mihup](#) Overall Usability Score 8.7 Usability Score Breakdown Ease of Admin Average: 9.1 9.4 Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 25% Mid Market 57% Enterprise 18% [Expand/Collapse Dubber Platform](#) #7 [![Dubber Platform](https://images.g2crowd.com/uploads/product/hd_favicon/66e9c79b5fdaefae39722ddb265b9ee1/dubber-platform.svg "Dubber Platform")](/products/dubber-platform/reviews) [Dubber Platform](/products/dubber-platform/reviews) 8.6 [Expand/Collapse Dubber Platform](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.3 Ease of Use Average: 9.3 9.8 Meets Requirements Average: 9.3 10.0 Customer Segment Breakdown Small Business 79% Mid Market 21% [Expand/Collapse NUACOM](#) #8 [![NUACOM](https://images.g2crowd.com/uploads/product/hd_favicon/e93b1c7f1b686066b7d4da97f43343dd/nuacom.svg "NUACOM")](/products/nuacom/reviews) [NUACOM](/products/nuacom/reviews) 8.6 [Expand/Collapse NUACOM](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.4 Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.5 Customer Segment Breakdown Small Business 93% Mid Market 7% [Expand/Collapse Sestek Speech Analytics](#) #9 [![Sestek Speech Analytics](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_94a83db4d3f3601412d92ad5e65854ef/sestek-speech-analytics.png "Sestek Speech Analytics")](/products/sestek-speech-analytics/reviews) [Sestek Speech Analytics](/products/sestek-speech-analytics/reviews) 8.6 [Expand/Collapse Sestek Speech Analytics](#) Overall Usability Score 8.6 Usability Score Breakdown Ease of Admin Average: 9.1 9.7 Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.4 Customer Segment Breakdown Mid Market 45% Enterprise 55% [Expand/Collapse Convin.ai](#) #10 [![Convin.ai](https://images.g2crowd.com/uploads/product/hd_favicon/a877f44b1cdc64dc41d4b640a5e24403/convin-ai.svg "Convin.ai")](/products/convin-ai/reviews) [Convin.ai](/products/convin-ai/reviews) 8.5 [Expand/Collapse Convin.ai](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.1 9.0 Ease of Use Average: 9.3 9.5 Meets Requirements Average: 9.3 9.1 Customer Segment Breakdown Small Business 6% Mid Market 31% Enterprise 62% [Expand/Collapse Verint Speech and Text Analytics](#) #11 [![Verint Speech and Text Analytics](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_19576b6f9cdacc4e3c55837439d5c78c/verint-speech-and-text-analytics.png "Verint Speech and Text Analytics")](/products/verint-speech-and-text-analytics/reviews) [Verint Speech and Text Analytics](/products/verint-speech-and-text-analytics/reviews) 8.5 [Expand/Collapse Verint Speech and Text Analytics](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.1 9.2 Ease of Use Average: 9.3 8.9 Meets Requirements Average: 9.3 9.3 Customer Segment Breakdown Small Business 6% Mid Market 27% Enterprise 67% [Expand/Collapse Balto](#) #12 [![Balto](https://images.g2crowd.com/uploads/product/hd_favicon/2b7b3c9f5c1e12883e67c541f3e2ff2b/balto.svg "Balto")](/products/balto/reviews) [Balto](/products/balto/reviews) 8.5 [Expand/Collapse Balto](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.1 7.7 Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.6 Customer Segment Breakdown Small Business 25% Mid Market 50% Enterprise 26% [Expand/Collapse Prodigal](#) #13 [![Prodigal](https://images.g2crowd.com/uploads/product/hd_favicon/e2f8e99f4f953f0efdd914decdffdf47/prodigal.svg "Prodigal")](/products/prodigal/reviews) [Prodigal](/products/prodigal/reviews) 8.5 [Expand/Collapse Prodigal](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.1 9.8 Ease of Use Average: 9.3 9.7 Meets Requirements Average: 9.3 9.5 Customer Segment Breakdown Small Business 22% Mid Market 70% Enterprise 8% [Expand/Collapse WhatConverts](#) #14 [![WhatConverts](https://images.g2crowd.com/uploads/product/hd_favicon/d92d25660d9b18514f14665d75e06d95/whatconverts.svg "WhatConverts")](/products/whatconverts/reviews) [WhatConverts](/products/whatconverts/reviews) 8.5 [Expand/Collapse WhatConverts](#) Overall Usability Score 8.5 Usability Score Breakdown Ease of Admin Average: 9.1 9.8 Ease of Use Average: 9.3 9.6 Meets Requirements Average: 9.3 9.6 Customer Segment Breakdown Small Business 87% Mid Market 12% Enterprise 1% [Expand/Collapse Level AI](#) #15 [![Level AI](https://images.g2crowd.com/uploads/product/hd_favicon/968c8b50468c9d158e60bfdc148d9c66/level-ai.svg "Level AI")](/products/level-ai/reviews) [Level AI](/products/level-ai/reviews) 8.4 [Expand/Collapse Level AI](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.1 8.8 Ease of Use Average: 9.3 8.8 Meets Requirements Average: 9.3 8.8 Customer Segment Breakdown Small Business 11% Mid Market 57% Enterprise 33% [Expand/Collapse Talkdesk](#) #16 [![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")](/products/talkdesk/reviews) [Talkdesk](/products/talkdesk/reviews) 8.4 [Expand/Collapse Talkdesk](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.1 9.3 Ease of Use Average: 9.3 9.1 Meets Requirements Average: 9.3 9.2 Customer Segment Breakdown Small Business 19% Mid Market 60% Enterprise 20% [Expand/Collapse evaluagent](#) #17 [![evaluagent](https://images.g2crowd.com/uploads/product/hd_favicon/55ffc01a1c8d164e73c990de5a47815d/evaluagent%282%29.svg "evaluagent")](/products/evaluagent/reviews) [evaluagent](/products/evaluagent/reviews) 8.4 [Expand/Collapse evaluagent](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.1 9.5 Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.4 Customer Segment Breakdown Small Business 17% Mid Market 65% Enterprise 18% [Expand/Collapse SuccessKPI](#) #18 [![SuccessKPI](https://images.g2crowd.com/uploads/product/hd_favicon/892c12ff0d44507237b8c462c4e6e651/successkpi.svg "SuccessKPI")](/products/successkpi/reviews) [SuccessKPI](/products/successkpi/reviews) 8.4 [Expand/Collapse SuccessKPI](#) Overall Usability Score 8.4 Usability Score Breakdown Ease of Admin Average: 9.1 8.4 Ease of Use Average: 9.3 8.6 Meets Requirements Average: 9.3 8.8 Customer Segment Breakdown Small Business 20% Mid Market 60% Enterprise 21% [Expand/Collapse JustCall](#) #19 [![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")](/products/saas-labs-justcall/reviews) [JustCall](/products/saas-labs-justcall/reviews) 8.3 [Expand/Collapse JustCall](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 9.1 8.3 Ease of Use Average: 9.3 8.9 Meets Requirements Average: 9.3 9.0 Customer Segment Breakdown Small Business 61% Mid Market 32% Enterprise 7% [Expand/Collapse Google Cloud Speech-to-Text](#) #20 [![Google Cloud Speech-to-Text](https://images.g2crowd.com/uploads/product/hd_favicon/cde6c243bf934ef9c2dfdc3d1d19be3c/google-cloud-speech-to-text.svg "Google Cloud Speech-to-Text")](/products/google-cloud-speech-to-text/reviews) [Google Cloud Speech-to-Text](/products/google-cloud-speech-to-text/reviews) 8.3 [Expand/Collapse Google Cloud Speech-to-Text](#) Overall Usability Score 8.3 Usability Score Breakdown Ease of Admin Average: 9.1 9.5 Ease of Use Average: 9.3 9.4 Meets Requirements Average: 9.3 9.2 Customer Segment Breakdown Small Business 39% Mid Market 40% Enterprise 21%