Best Spa and Salon Management Software for Medium-Sized Businesses

Dominick Duda
DD
Researched and written by Dominick Duda

Products classified in the overall Spa and Salon Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Spa and Salon Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Spa and Salon Management category.

In addition to qualifying for inclusion in the Spa and Salon Management Software category, to qualify for inclusion in the Medium-Sized Business Spa and Salon Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Spa and Salon Management Available
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Zenoti
By Zenoti
(191)4.4 out of 5
Optimized for quick response
6th Easiest To Use in Spa and Salon Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The #1 cloud software for salons, spas, medspas, and fitness centers. More than 22,000 businesses in 50 countries trust Zenoti. Our all-in-one, award-winning platform helps you elevate guest experienc

    Users
    • Owner
    Industries
    • Medical Practice
    • Health, Wellness and Fitness
    Market Segment
    • 78% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zenoti Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    45
    Ease of Use
    33
    Features
    22
    Helpful
    21
    Reliability
    14
    Cons
    Complex Setup
    16
    Poor Usability
    12
    Complexity
    9
    Limitations
    7
    Poor Customer Support
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zenoti features and usability ratings that predict user satisfaction
    8.3
    Ease of Admin
    Average: 8.8
    8.7
    Scheduling
    Average: 9.0
    8.1
    Automated Campaigns
    Average: 7.9
    8.6
    Employee Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zenoti
    Company Website
    Year Founded
    2010
    HQ Location
    Bellevue, WA
    Twitter
    @gozenoti
    1,285 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,035 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The #1 cloud software for salons, spas, medspas, and fitness centers. More than 22,000 businesses in 50 countries trust Zenoti. Our all-in-one, award-winning platform helps you elevate guest experienc

Users
  • Owner
Industries
  • Medical Practice
  • Health, Wellness and Fitness
Market Segment
  • 78% Small-Business
  • 19% Mid-Market
Zenoti Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
45
Ease of Use
33
Features
22
Helpful
21
Reliability
14
Cons
Complex Setup
16
Poor Usability
12
Complexity
9
Limitations
7
Poor Customer Support
7
Zenoti features and usability ratings that predict user satisfaction
8.3
Ease of Admin
Average: 8.8
8.7
Scheduling
Average: 9.0
8.1
Automated Campaigns
Average: 7.9
8.6
Employee Management
Average: 8.7
Seller Details
Seller
Zenoti
Company Website
Year Founded
2010
HQ Location
Bellevue, WA
Twitter
@gozenoti
1,285 Twitter followers
LinkedIn® Page
www.linkedin.com
1,035 employees on LinkedIn®
Get a quote
Boulevard
By Boulevard Labs, Inc.
(72)4.3 out of 5
Optimized for quick response
5th Easiest To Use in Spa and Salon Management software
Save to My Lists
Entry Level Price:Starting at $160.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Meet the first and only client experience platform for appointment-based, self-care businesses. Designed with and for industry leaders, Boulevard helps you and your team streamline operations, maximiz

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Consumer Services
    Market Segment
    • 76% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Boulevard Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Customer Support
    7
    Scheduling
    5
    Client Management
    4
    Features
    4
    Cons
    Missing Features
    3
    Poor Reporting
    3
    Booking Issues
    2
    Inaccurate Reporting
    2
    Inefficient Reporting
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Boulevard features and usability ratings that predict user satisfaction
    8.5
    Ease of Admin
    Average: 8.8
    9.1
    Scheduling
    Average: 9.0
    8.4
    Automated Campaigns
    Average: 7.9
    8.2
    Employee Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Boulevard Labs, Inc.
    Company Website
    Year Founded
    2016
    HQ Location
    Los Angeles, US
    Twitter
    @joinblvd
    208 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    352 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Meet the first and only client experience platform for appointment-based, self-care businesses. Designed with and for industry leaders, Boulevard helps you and your team streamline operations, maximiz

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Consumer Services
Market Segment
  • 76% Small-Business
  • 22% Mid-Market
Boulevard Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Customer Support
7
Scheduling
5
Client Management
4
Features
4
Cons
Missing Features
3
Poor Reporting
3
Booking Issues
2
Inaccurate Reporting
2
Inefficient Reporting
2
Boulevard features and usability ratings that predict user satisfaction
8.5
Ease of Admin
Average: 8.8
9.1
Scheduling
Average: 9.0
8.4
Automated Campaigns
Average: 7.9
8.2
Employee Management
Average: 8.7
Seller Details
Seller
Boulevard Labs, Inc.
Company Website
Year Founded
2016
HQ Location
Los Angeles, US
Twitter
@joinblvd
208 Twitter followers
LinkedIn® Page
www.linkedin.com
352 employees on LinkedIn®
Get a quote

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Mindbody
By Mindbody
(397)3.6 out of 5
Optimized for quick response
12th Easiest To Use in Spa and Salon Management software
Save to My Lists
Entry Level Price:Starting at $79.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    More than just the #1 booking platform, Mindbody is the original software behind the boutique wellness revolution. We’re empowering the world’s fitness and wellness businesses, and connecting them wit

    Users
    • Owner
    • General Manager
    Industries
    • Health, Wellness and Fitness
    • Retail
    Market Segment
    • 82% Small-Business
    • 13% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MindBody is a platform that provides marketing tools and manages client data and history.
    • Reviewers frequently mention the ease of use, the ability to find client info quickly, the customization options, and the excellent customer service.
    • Reviewers mentioned that the platform can be expensive for small businesses, the user interface can be overwhelming with too many clicks needed, and there are occasional glitches and downtimes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mindbody Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Booking Management
    3
    Booking Ease
    2
    Centralization
    2
    Customer Service
    2
    Cons
    Poor Customer Support
    5
    Poor Support
    5
    Poor Usability
    4
    Limited Features
    3
    Software Bugs
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mindbody features and usability ratings that predict user satisfaction
    7.1
    Ease of Admin
    Average: 8.8
    8.7
    Scheduling
    Average: 9.0
    7.2
    Automated Campaigns
    Average: 7.9
    8.5
    Employee Management
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mindbody
    Company Website
    Year Founded
    2000
    HQ Location
    San Luis Obispo, CA
    Twitter
    @mindbody
    18,873 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,542 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

More than just the #1 booking platform, Mindbody is the original software behind the boutique wellness revolution. We’re empowering the world’s fitness and wellness businesses, and connecting them wit

Users
  • Owner
  • General Manager
Industries
  • Health, Wellness and Fitness
  • Retail
Market Segment
  • 82% Small-Business
  • 13% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MindBody is a platform that provides marketing tools and manages client data and history.
  • Reviewers frequently mention the ease of use, the ability to find client info quickly, the customization options, and the excellent customer service.
  • Reviewers mentioned that the platform can be expensive for small businesses, the user interface can be overwhelming with too many clicks needed, and there are occasional glitches and downtimes.
Mindbody Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Booking Management
3
Booking Ease
2
Centralization
2
Customer Service
2
Cons
Poor Customer Support
5
Poor Support
5
Poor Usability
4
Limited Features
3
Software Bugs
3
Mindbody features and usability ratings that predict user satisfaction
7.1
Ease of Admin
Average: 8.8
8.7
Scheduling
Average: 9.0
7.2
Automated Campaigns
Average: 7.9
8.5
Employee Management
Average: 8.7
Seller Details
Seller
Mindbody
Company Website
Year Founded
2000
HQ Location
San Luis Obispo, CA
Twitter
@mindbody
18,873 Twitter followers
LinkedIn® Page
www.linkedin.com
1,542 employees on LinkedIn®
Get a quote
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All Segments
Small Business
Mid Market
Avg. Customer Review
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3 Listings in Spa and Salon Management Available
  • Sort By:
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