# Melhor Software de Marketing por SMS ## How Many Software de Marketing por SMS Products Does G2 Track? **Total Products under this Category:** 529 ### Category Stats (Aug 2026) - **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Software de Marketing por SMS Products? **Por que você pode confiar nos rankings de software do G2:** - 30 Analistas e Especialistas em Dados - 92,500+ Avaliações Autênticas - 529+ Produtos - Rankings Imparciais Os rankings de software da G2 são baseados em avaliações de usuários verificadas, moderação rigorosa e uma metodologia de pesquisa consistente mantida por uma equipe de analistas e especialistas em dados. Cada produto é medido usando os mesmos critérios transparentes, sem colocação paga ou influência de fornecedores. Embora as avaliações reflitam experiências reais dos usuários, que podem ser subjetivas, elas oferecem insights valiosos sobre como o software funciona nas mãos de profissionais. Juntos, esses dados alimentam o G2 Score, uma maneira padronizada de comparar ferramentas dentro de cada categoria. ## G2 Grid® for Software de Marketing por SMS ![G2 Grid® for Software de Marketing por SMS plotting products by satisfaction and market presence](https://www.g2.com/pt/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=43119&focus%5B%5D=19432&focus%5B%5D=18809&focus%5B%5D=10366&focus%5B%5D=18815&focus%5B%5D=124128&focus%5B%5D=22329) Highlighted products: Attentive, Insider One, Birdeye, SlickText, Podium, Textedly, HighLevel, e Klaviyo. Underlying data: [Grid® JSON](https://www.g2.com/pt/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=podium&focus%5B%5D=textedly&focus%5B%5D=highlevel&focus%5B%5D=klaviyo) **Sponsored** ### Adobe Journey Optimizer Adobe Journey Optimizer é uma solução líder em engajamento do cliente, permitindo que as marcas orquestrem e entreguem engajamento personalizado do cliente em todos os canais — incluindo e-mail, web, aplicativo, móvel e mais — nos momentos que importam para seus clientes. Perfis e Audiências: Construído na poderosa Adobe Experience Platform, o Journey Optimizer unifica dados de clientes, criando perfis e audiências em tempo real que permitem aos profissionais de marketing entender profundamente comportamentos e preferências, garantindo interações relevantes em cada ponto de contato. A plataforma também prioriza Governança de Dados e Privacidade com ferramentas abrangentes para ajudar a garantir que as marcas possam gerenciar dados de clientes de forma responsável e em conformidade com as regulamentações de privacidade. Orquestração de Jornada: Aproveite uma tela de jornada intuitiva de arrastar e soltar para criar jornadas complexas e multietapas do cliente. Os profissionais de marketing podem orquestrar e ativar mensagens, ofertas e outros conteúdos em tempo real e em todos os canais, direcionando clientes com base em comportamentos, dados contextuais, eventos de negócios como inscrições, compras, status de pedidos, atrasos de voos, fidelidade e mais. Mensagens e Conteúdo: Simplifique a criação, gestão, personalização e otimização de mensagens e conteúdo através de uma variedade de opções de autoria, desde edição visual de arrastar e soltar até codificação HTML. Os usuários podem gerenciar, encontrar e distribuir todos os ativos digitais para mensagens e criação de conteúdo em vários canais a partir de um local centralizado. O repositório de ativos centralizado e nativamente incorporado facilita o acesso aos ativos digitais, para uma criação de conteúdo mais rápida. Personalize cada elemento de mensagem com conteúdo dinâmico — desde linhas de assunto até o corpo do texto — garantindo que as comunicações ressoem com as audiências. Otimização Inteligente: Execute experimentos e tome decisões baseadas em dados, garantindo interações personalizadas que se alinham com os objetivos de negócios. Aproveite dados e IA para determinar a melhor oferta seguinte, testar novas ideias de ofertas e aplicar rapidamente os aprendizados ao longo da jornada — em tempo real e em escala. Experimente e otimize o impacto do seu engajamento com o cliente — desde o ajuste fino de detalhes como linhas de assunto, corpo do texto e imagens até a atualização de estratégias como mix de canais, duração da jornada, frequência de engajamento e mais. Os consumidores estão inundados com marketing — muito do qual é ignorado. O Journey Optimizer permite que você corte o ruído com IA incorporada, capacidades de conteúdo dinâmico e orquestração de jornada de ponta a ponta para que você possa antecipar e atender às necessidades de seus clientes. [Visitar site](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-07T09%3A54%3A59Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=169941&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fpt%2Fcategories%2Fsms-marketing&secure%5Btoken%5D=456499f40e9345d1934e1c68dfa949b460c7c5c165cd3ba3f253ef6238770cb0&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fjourney-optimizer.html%3Fsdid%3DMH16S3R3%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url) ### [Attentive](https://www.g2.com/products/attentive/reviews) Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,473 #### How Do G2 Users Rate Attentive? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 8.2/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Attentive? - **Seller:** [Attentive](https://www.g2.com/sellers/attentive) - **Company Website:** attentive.com - **Year Founded:** 2016 - **HQ Location:** New York, New York, United States - **Twitter:** @attentivehq 9,682 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69089178717fc39bc264a596d2cc92f8f771a29d4fff34842b6db1f9cb7c69e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27249903%2F&secure%5Burl_type%5D=linkedin_company_website) 1,508 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Marketing Director - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 56% Small, 33% Medium #### What Do G2 Reviewers Say About Attentive? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Attentive, enabling quick setup and easy navigation for effective communication. - Users rave about the **outstanding customer support** from Attentive, highlighting their helpful and knowledgeable agents. - Users find Attentive **incredibly helpful** , enhancing customer engagement with personalized communication and seamless platform management. - Users love the **user-friendly interface** of Attentive, which ensures easy navigation and great customer support. - Users value the **easy setup** of Attentive, appreciating the straightforward process and hands-on support from the team. ##### Cons - Users find the **pricing steep** , especially for smaller brands, impacting overall affordability and budget management. - Users find the **reporting issues** cumbersome, noting complexity and slow performance in segment creation and data retrieval. - Users find the **missing features** in Attentive, such as integration and drag-and-drop tools, a significant limitation. - Users find the **limited features** of Attentive hinder potential integrations and advanced segmentation capabilities. - Users find **integration issues** with Attentive, noting difficulties in setup and lack of intuitive connections with platforms. #### What Are Recent G2 Reviews of Attentive? **["Exceptional Lead Generation and Intuitive Design"](https://www.g2.com/survey_responses/attentive-review-11817313)** **Rating:** 5.0/5.0 stars _— Daniel M._ [Read full review](https://www.g2.com/survey_responses/attentive-review-11817313) **["Sugarloaf Mountain –– Your Maine Attentive Review ✔️"](https://www.g2.com/survey_responses/attentive-review-13130314)** **Rating:** 5.0/5.0 stars _— Jess J._ [Read full review](https://www.g2.com/survey_responses/attentive-review-13130314) ### [Insider One](https://www.g2.com/products/insider-one/reviews) Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 2025 Leader in the Gartner Magic Quadrant for Personalization Engines #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. The company is woman-founded and predominantly women-owned, with 70% of senior executive roles, including the CEO, CMO, CHRO, and CFO, held by women. Through initiatives such as 100 Cities, 100 Projects, Young Engineers Club, SheCodes, and SheLeads, Insider One continues to expand its positive impact across global communities, driving opportunities, inclusion, education, and equity for this and future generations." **Average Rating:** 4.8/5.0 **Total Reviews:** 1,398 #### How Do G2 Users Rate Insider One? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 9.4/10 (Category avg: 8.4/10) - **API Integration:** 9.4/10 (Category avg: 8.5/10) - **Automation:** 9.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Insider One? - **Seller:** [Insider One](https://www.g2.com/sellers/insider-one) - **Company Website:** useinsider.com - **Year Founded:** 2012 - **HQ Location:** Global - **Twitter:** @insiderone 1 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cc5febfc674fa3d396df115be1610fac42b8540af4d7e83ca7710300617575b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finsiderone%2F&secure%5Burl_type%5D=linkedin_company_website) 1,530 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Digital Marketing Specialist, Marketing Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 46% Medium, 28% Small #### What Do G2 Reviewers Say About Insider One? _AI-generated summary from verified user reviews_ ##### Pros - Users find Insider One's **ease of use** beneficial, allowing for quick campaign edits and improved customer engagement. - Users highlight the **enhanced customer engagement** strategies of Insider One, facilitating personalized and timely interactions across channels. - Users value the **personalization features** of Insider One, enhancing customer engagement and driving conversions effectively. - Users value the **high engagement capabilities** of Insider One through personalized messaging and timely product recommendations. - Users praise the **proactive support** from Insider's Customer Success team, enhancing their experience and providing strategic insights. ##### Cons - Users find the **learning curve steep** due to numerous features, making initial setup and optimization challenging. - Users face a **difficult learning** experience due to the complex setup and steep learning curve of Insider One. - Users find the **time-consuming setup** process for campaigns and surveys to be a significant drawback. - Users face a **high learning curve** with Insider One, needing time to familiarize themselves with its features. - Users report that **integration issues** with Insider One require significant time, resources, and technical expertise to resolve. #### What Are Recent G2 Reviews of Insider One? **["Insider's journeys and recommendations lifted our CTR to 11% and helped us generate 10,000+ leads"](https://www.g2.com/survey_responses/insider-one-review-13213232)** **Rating:** 5.0/5.0 stars _— Jamal eddine Z._ [Read full review](https://www.g2.com/survey_responses/insider-one-review-13213232) **["Insider One unifies data and channels with a truly fluid Journey Orchestration"](https://www.g2.com/survey_responses/insider-one-review-13037392)** **Rating:** 5.0/5.0 stars _— Gabriel A._ [Read full review](https://www.g2.com/survey_responses/insider-one-review-13037392) #### What Are G2 Users Discussing About Insider One? - [Do you recommend connecting Insider with Yotpo?](https://www.g2.com/discussions/do-you-recommend-connecting-insider-with-yotpo) - 1 comment - [Can we decide which campaigns need to be prioritized more when users are eligible for multiple journeys and can receive multiple messages?](https://www.g2.com/discussions/can-we-decide-which-campaigns-need-to-be-prioritized-more-when-users-are-eligible-for-multiple-journeys-and-can-receive-multiple-messages) - 1 comment - [Does Insider offer predictive segments to target users?](https://www.g2.com/discussions/does-insider-offer-predictive-segments-to-target-users) - 1 comment - [Is it possible to send personalized product recommendations on web push?](https://www.g2.com/discussions/is-it-possible-to-send-personalized-product-recommendations-on-web-push) - 1 comment - [How can Insider help personalize experiences while respecting customers’ privacy?](https://www.g2.com/discussions/how-can-insider-help-personalize-experiences-while-respecting-customers-privacy) - 1 comment ### [Birdeye](https://www.g2.com/products/birdeye/reviews) Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,069 #### How Do G2 Users Rate Birdeye? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Reporting:** 9.1/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.5/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Birdeye? - **Seller:** [Birdeye](https://www.g2.com/sellers/birdeye) - **Company Website:** www.birdeye.com - **Year Founded:** 2012 - **HQ Location:** Palo Alto, CA - **Twitter:** @BirdEye\_ 5,232 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website) 1,442 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Hospital & Health Care, Real Estate - **Company Size:** 47% Small, 34% Medium #### What Do G2 Reviewers Say About Birdeye? _AI-generated summary from verified user reviews_ ##### Pros - Users find Birdeye incredibly **easy to use** , appreciating the intuitive setup and seamless navigation for managing reviews. - Users value the **ease of use** of Birdeye, finding navigation and review management straightforward and efficient. - Users value the **user-friendly review management** features of Birdeye, enhancing communication and reputation effortlessly. - Users commend the **excellent customer support** from Birdeye, ensuring smooth integration and great success in implementation. - Users appreciate the **ease of use and convenience** of Birdeye, especially for managing reviews and patient communication. ##### Cons - Users note the **missing features** in Birdeye, wishing for integration with TikTok and other enhancements. - Users note that Birdeye's **slow UI and AI improvements needed** impact efficiency and customer service experience. - Users find it **confusing to manage reviews** effectively due to integration and dashboard usability issues. - Users note a **learning curve** with Birdeye's interface that may challenge those less familiar with technology. - Users find the **limited features** of Birdeye lack comprehensive tools and integrations needed for a better experience. #### What Are Recent G2 Reviews of Birdeye? **["We Came Back to Birdeye for a Reason"](https://www.g2.com/survey_responses/birdeye-review-13192521)** **Rating:** 5.0/5.0 stars _— Terry Lind S._ [Read full review](https://www.g2.com/survey_responses/birdeye-review-13192521) **["Reputation Management Life Saver!"](https://www.g2.com/survey_responses/birdeye-review-8930451)** **Rating:** 5.0/5.0 stars _— Lisbeth M._ [Read full review](https://www.g2.com/survey_responses/birdeye-review-8930451) #### What Are G2 Users Discussing About Birdeye? - [What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management?](https://www.g2.com/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment - [What is Birdeye used for?](https://www.g2.com/discussions/what-is-birdeye-used-for) - 1 comment - [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) - 3 comments - [How much is BirdEye monthly?](https://www.g2.com/discussions/how-much-is-birdeye-monthly) - 1 comment - [What does BirdEye cost?](https://www.g2.com/discussions/what-does-birdeye-cost) - 1 comment ### [SlickText](https://www.g2.com/products/slicktext/reviews) SlickText is a comprehensive SMS marketing solution designed to help businesses establish and nurture valuable relationships with their audience through personalized and targeted text messaging. This platform offers a range of tools that enable users to effectively communicate with their customers, driving engagement and fostering loyalty. By leveraging the power of SMS, businesses can reach their audience directly on their mobile devices, ensuring timely and relevant interactions. The target audience for SlickText includes businesses of all sizes, from startups seeking to build their customer base to established enterprises looking to enhance their marketing strategies. The platform caters to various industries including restaurants, retail, churches, employee communications, nonprofits, creators, ecommerce, event venues, service-based businesses, healthcare, and more. Specific use cases for SlickText include sending promotional offers, event reminders, customer surveys, and appointment confirmations, all of which can significantly improve customer engagement and satisfaction. Key features of SlickText include user-friendly marketing tools that simplify the process of creating and managing SMS campaigns. The platform offers automated workflows that allow businesses to set up triggers for messages based on customer behavior, ensuring timely communication without the need for constant manual input. Additionally, SlickText provides advanced analytics that empower users to track the performance of their campaigns, enabling data-driven decisions that can enhance future marketing efforts. SlickText also offers more native integrations than most SMS marketing platforms, helping you connect texting with the tools your business already uses without relying on Zapier for every connection. Native integrations include ActiveCampaign, AWeber, Campaign Monitor, Constant Contact, Drip, HubSpot, Keap, Kit, Mailchimp, Make, Meta, Pinterest, Pipedrive, Salesforce, Shopify, Slack, and Zapier. For anything not listed, you can also use Zapier or Make to connect SlickText with thousands of additional apps. One of the standout benefits of SlickText is its ability to help businesses grow their subscriber lists effectively. With features designed to capture and retain customer information, users can expand their reach and increase their potential for conversions. The platform’s focus on personalized messaging allows businesses to tailor their communications to meet the specific needs and preferences of their audience, ultimately leading to higher engagement rates and improved revenue outcomes. SlickText's commitment to customer support further differentiates it in the SMS marketing landscape. With a team dedicated to assisting users at every stage of their marketing journey, businesses can feel confident in their ability to navigate the platform and maximize its features. This customer-centric approach ensures that users not only have access to powerful marketing tools but also receive the guidance they need to achieve their goals effectively. **Average Rating:** 4.8/5.0 **Total Reviews:** 1,878 #### How Do G2 Users Rate SlickText? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **API Integration:** 9.0/10 (Category avg: 8.5/10) - **Automation:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind SlickText? - **Seller:** [SlickText](https://www.g2.com/sellers/slicktext) - **Company Website:** www.slicktext.com - **Year Founded:** 2012 - **HQ Location:** Nashville, TN and Jamestown, NY - **Twitter:** @SlickText 683 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6e896ed0d40ad9e17646f48d3ab1f3ed4b29d416611a2b3de174613dfc2a7f35&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fslicktext%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Retail - **Company Size:** 67% Small, 19% Medium #### What Do G2 Reviewers Say About SlickText? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of SlickText, making it simple to send important updates effortlessly. - Users praise the **helpful customer support** , noting quick responses and seamless campaign management for their business needs. - Users find the **helpful customer support** invaluable for creating and sending successful text campaigns easily. - Users find SlickText **incredibly easy to use** , appreciating its intuitive interface and seamless onboarding process. - Users appreciate the **easy communication** features of SlickText, allowing simple messaging and interaction with customers and teams. ##### Cons - Users are frustrated by the **high costs** and limitations on message usage with SlickText, impacting their overall satisfaction. - Users express confusion over the **text cost system** , often relying on support to clarify their message limits. - Users find the platform lacks **advanced automation features** , limiting flexibility in multi-step workflows and integrations. - Users find the **limited features** of SlickText restrict their ability to track analytics and customize outcomes effectively. - Users face a **steep learning curve** with SlickText's dashboard and terminology, complicating the initial setup process. #### What Are Recent G2 Reviews of SlickText? **["Simple, robust, capable, and well-supported."](https://www.g2.com/survey_responses/slicktext-review-12666409)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/slicktext-review-12666409) **["Effortless Mass Texting and Smart Keyword Campaigns with SlickText"](https://www.g2.com/survey_responses/slicktext-review-12927767)** **Rating:** 4.0/5.0 stars _— Nitin V._ [Read full review](https://www.g2.com/survey_responses/slicktext-review-12927767) #### What Are G2 Users Discussing About SlickText? - [What is SlickText used for?](https://www.g2.com/discussions/what-is-slicktext-used-for) - 3 comments ### [Podium](https://www.g2.com/products/podium/reviews) Podium is an AI native communications platform that deploys AI Employees to help local businesses turn every conversation—text, call, or web chat—into revenue. Trusted by over 100,000 local businesses—from auto dealerships and HVAC services to aesthetics centers and retailers—Podium captures and converts leads 24/7, driving new business and repeat customers. Today, 78% of customers buy from the first business that responds—but most businesses take an hour or more to reply. Podium closes this gap instantly with "Jerry", your always-on AI Employee. From day one, Jerry understands your inventory, responds within two minutes, schedules appointments, books test drives, sends targeted promotions, requests reviews, and even replies to customer feedback on Google. Jerry frees your staff to focus on high-value tasks, ensuring every customer receives white-glove service. Businesses using Podium’s AI Employees report: - 30% increase in sales - 56% higher appointment show rates - 80% more after-hours appointments - 50% higher lead-to-sale conversion rates With tools including Phones, Reviews, Payments, Webchat, Bulk Messaging, and 200+ DMS/CRM integrations, Podium delivers fast, personalized interactions that turn conversations into sales—automatically tracking revenue with every customer touchpoint. Podium is built on over a decade of data and customer insights, earning recognition from Forbes Cloud 100, Inc. 5000, and Fast Company’s Most Innovative Companies. But it’s proudest of its 92% five-star ratings—earned daily from delighted users. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,026 #### How Do G2 Users Rate Podium? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 8.2/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Podium? - **Seller:** [Podium](https://www.g2.com/sellers/podium) - **Company Website:** www.podium.com - **Year Founded:** 2014 - **HQ Location:** Lehi, UT - **Twitter:** @PodiumHQ 4,178 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69a2d95c333ec35bbf2027bf2b49f38aee41da678beec29147a1777113f278c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9203219%2F&secure%5Burl_type%5D=linkedin_company_website) 1,569 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, General Manager - **Top Industries:** Automotive, Retail - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About Podium? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Podium for its **user-friendly design** , ensuring easy navigation and effective customer management. - Users commend Podium for its **fantastic support and user-friendly features** , ultimately enhancing business operations and customer engagement. - Users appreciate Podium's **unified communication capabilities** , seamlessly integrating messages across various platforms into one intuitive dashboard. - Users find **easy communication** with Podium vital for real-time customer engagement and access to previous messages. - Users praise the **excellent customer support** from Podium, enhancing business operations and increasing customer satisfaction seamlessly. ##### Cons - Users experience **messaging issues** in Podium, struggling to manage large volumes and retrieve past correspondence efficiently. - Users note the **lack of additional features** in Podium, affecting their service offerings and customer interaction experience. - Users find Podium has **limited features** , making it challenging to manage large message volumes and lacking integration with Hubspot. - Users find Podium's pricing to be **excessive** , particularly for small businesses seeking advanced features. - Users are frustrated with **poor customer support** , facing delays and unnecessary hurdles during the cancellation process. #### What Are Recent G2 Reviews of Podium? **["Podium Transformed Our Agency Communication with Seamless on Demand Integrations"](https://www.g2.com/survey_responses/podium-review-12909019)** **Rating:** 5.0/5.0 stars _— Kenya A._ [Read full review](https://www.g2.com/survey_responses/podium-review-12909019) **["Fees less like a review collection tool and more like a digital front desk"](https://www.g2.com/survey_responses/podium-review-12877946)** **Rating:** 4.0/5.0 stars _— Neelakshi S._ [Read full review](https://www.g2.com/survey_responses/podium-review-12877946) #### What Are G2 Users Discussing About Podium? - [Is podium a CRM?](https://www.g2.com/discussions/is-podium-a-crm) - 2 comments - [What does the company podium do?](https://www.g2.com/discussions/what-does-the-company-podium-do) - 2 comments - [What is podium app?](https://www.g2.com/discussions/what-is-podium-app) ### [HighLevel](https://www.g2.com/products/highlevel/reviews) HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial! **Average Rating:** 4.6/5.0 **Total Reviews:** 636 #### How Do G2 Users Rate HighLevel? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **Reporting:** 8.8/10 (Category avg: 8.4/10) - **API Integration:** 8.6/10 (Category avg: 8.5/10) - **Automation:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind HighLevel? - **Seller:** [HighLevel](https://www.g2.com/sellers/highlevel) - **Company Website:** gohighlevel.com - **Year Founded:** 2018 - **HQ Location:** Dallas, Texas - **Twitter:** @gohighlevel 8,862 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=089a0fc65d9582c7686e98c3d2241d83a7dea5d7f4dda4b2af2942b3940a420d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhighlevel%2F&secure%5Burl_type%5D=linkedin_company_website) 2,407 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Consulting - **Company Size:** 64% Small, 3% Medium #### What Do G2 Reviewers Say About HighLevel? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. - Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. - Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. - Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. - Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. ##### Cons - Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. - Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. - Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. - Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. - Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. #### What Are Recent G2 Reviews of HighLevel? **["Fantastic Onboarding with HighLevel — Expert Support, Automation & All-in-One CRM"](https://www.g2.com/survey_responses/highlevel-review-13050560)** **Rating:** 5.0/5.0 stars _— Marque C._ [Read full review](https://www.g2.com/survey_responses/highlevel-review-13050560) **["Outstanding C \*\*\*\*\* 5 stars for Mari Aguilar. she needs a raise I will be sending her boss an email"](https://www.g2.com/survey_responses/highlevel-review-12853292)** **Rating:** 5.0/5.0 stars _— Joe G._ [Read full review](https://www.g2.com/survey_responses/highlevel-review-12853292) #### What Are G2 Users Discussing About HighLevel? - [How are other agencies working around HighLevel’s limits for bigger or more custom clients?](https://www.g2.com/discussions/how-are-other-agencies-working-around-highlevel-s-limits-for-bigger-or-more-custom-clients) - 3 comments, 1 upvote - [Has pricing and “hidden” add‑ons changed how you package HighLevel to your own clients?](https://www.g2.com/discussions/has-pricing-and-hidden-add-ons-changed-how-you-package-highlevel-to-your-own-clients) - 1 comment - [What tips do you have for keeping email and SMS healthy when the tech side feels fragile?](https://www.g2.com/discussions/what-tips-do-you-have-for-keeping-email-and-sms-healthy-when-the-tech-side-feels-fragile) - 1 comment, 1 upvote - [How are you handling HighLevel’s steep learning curve without losing days of billable time?](https://www.g2.com/discussions/how-are-you-handling-highlevel-s-steep-learning-curve-without-losing-days-of-billable-time) - 1 comment - [Unstable workflows and random glitches slow down client work and force me to recheck everything](https://www.g2.com/discussions/unstable-workflows-and-random-glitches-slow-down-client-work-and-force-me-to-recheck-everything) - 1 comment, 1 upvote ### [Textedly](https://www.g2.com/products/textedly/reviews) Textedly is the premier, industry-leading AI-Powered SMS marketing and communications platform that empowers organizations to seamlessly connect with their audiences through the power of SMS text, MMS messaging, and next-generation AI. As a comprehensive messaging software solution, Textedly helps marketing, customer support, and sales teams across SMBs and global enterprises deliver highly personalized campaigns, timely notifications, and automated two-way interactions. By combining advanced AI voice and messaging agents with robust campaign creation and contact management, Textedly serves as the ultimate all-in-one command center for customer engagement. Key Features and Benefits: • Powerful AI Voice & Messaging Agents: Elevate your communications with intelligent, conversational AI. Deploy autonomous text and voice agents to handle 24/7 customer support, answer FAQs, qualify leads, and drive engagement at scale without human intervention. • Bulk SMS & MMS Messaging: Send high-volume text (400,000) and rich multimedia messages with customizable sender IDs, ensuring your brand stands out and delivers personalized content instantly. • Two-Way Messaging Inbox: Centralize replies and team conversations in a shared, real-time inbox for seamless, high-touch customer engagement. • Automated Scheduling & Drip Campaigns: Build sophisticated message workflows. Create one-time, recurring, or complex drip sequences with precise delivery windows optimized for your audience’s time zones. • Contact Segmentation & List Management: Build dynamic, highly targeted lists based on custom fields, tags, and import sources to ensure the right message always reaches the right user. • Signal AI Contact Enrichment: Unlock unparalleled audience intelligence with Signal AI. Instantly enrich your contact profiles when available, by retrieving first and last names, email addresses allowing you to hyper-personalize your outreach and connect with your audience on a deeper level. Additional Value Points: • Integrated Payment Processing: Turn conversations into conversions. Securely collect payments with your own credit card merchant account, and send mobile checkout links directly within SMS threads to drastically streamline transactions. • Reputation Management & Google Reviews: Accelerate your brand's growth with built-in tools designed to automatically request, manage, and optimize your online reviews. • Template Library & Personalization Tokens: Launch campaigns faster using a library of pre-built templates and dynamic smart fields (e.g., {{FirstName}}) to maximize message relevance and conversion rates. Why Choose Textedly? By unifying scalable bulk messaging, intelligent AI voice and text agents, automated drip campaigns, and seamless payment processing, Textedly goes far beyond traditional text marketing. We provide a state-of-the-art, feature-rich ecosystem for organizations that demand innovative, effective, and automated communication with their audiences. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,385 #### How Do G2 Users Rate Textedly? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 8.0/10 (Category avg: 8.5/10) - **Automation:** 8.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Textedly? - **Seller:** [Textedly](https://www.g2.com/sellers/textedly) - **Company Website:** www.textedly.com - **Year Founded:** 2015 - **HQ Location:** Los Angeles, CA - **Twitter:** @textedly\_ 400 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7bde44e1978ea2dc931990cb78c8ef78bc8eb746a281bbe06acb194bd63ec629&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18029956%2F&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 66% Small, 28% Medium #### What Do G2 Reviewers Say About Textedly? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Textedly for its **responsive customer support** , helping them navigate SMS marketing with ease and confidence. - Users find Textedly remarkably **easy to use** , with an intuitive interface that simplifies mass text scheduling and tracking. - Users appreciate the **helpful customer support** of Textedly, quickly resolving issues and ensuring smooth SMS marketing experiences. - Users appreciate the **easy communication capabilities** of Textedly, enhancing customer engagement and response rates significantly. - Users love the **efficiency of text messaging** with Textedly, saving time and improving appointment confirmations. ##### Cons - Users find Textedly's pricing to be **expensive** , especially with fees for features that should be included in basic plans. - Users are disappointed with the **missing features** like text list storage and higher-than-expected pricing for additional capabilities. - Users express concerns about **SMS issues** such as message expiration, character counting, and limited app functionality. - Users find the **learning curve challenging** with setup and initial processes being complex and unclear. - Users find the **limited texting features** of Textedly restrict their communication efficiency and flexibility. #### What Are Recent G2 Reviews of Textedly? **["Textedly Has Made Our Marketing So Much Easier"](https://www.g2.com/survey_responses/textedly-review-13098157)** **Rating:** 4.5/5.0 stars _— Team S._ [Read full review](https://www.g2.com/survey_responses/textedly-review-13098157) **["Textedly Is Easy to Use with truly Top-Tier Customer Support"](https://www.g2.com/survey_responses/textedly-review-13041290)** **Rating:** 5.0/5.0 stars _— Bethany V._ [Read full review](https://www.g2.com/survey_responses/textedly-review-13041290) #### What Are G2 Users Discussing About Textedly? - [What is Textedly used for?](https://www.g2.com/discussions/what-is-textedly-used-for) - 1 comment - [What are the features of SMS?](https://www.g2.com/discussions/textedly-what-are-the-features-of-sms) - [How much does Textedly cost?](https://www.g2.com/discussions/how-much-does-textedly-cost) - 2 comments - [How do you use Textedly?](https://www.g2.com/discussions/how-do-you-use-textedly) - 3 comments - [What is Textedly?](https://www.g2.com/discussions/what-is-textedly) - 2 comments ### [Klaviyo](https://www.g2.com/products/klaviyo/reviews) Klaviyo is the all-in-one platform that helps B2C businesses grow by integrating marketing, analytics, and customer service in one solution. Powered by unified data and built-in AI , Klaviyo empowers B2C businesses: - Orchestrate your email marketing, SMS marketing, RCS, push, WhatsApp, reviews, forms, and ads in one platform - Sync with 400+ tools to capture and unify behavior data - AI-optimized messages, segments, timing, and creative to scale conversions - Unlock analytics like RFM, funnel reporting, and catalog insights By capturing every click, purchase, and conversation into a unified profile, Klaviyo powers marketing automation that drives personalized, trigger-based journeys across every channel - no extra tools or complex setup required. Join more than 170,000 businesses using Klaviyo to create a true omnichannel experience for your customers. To learn more about Klaviyo or to request a demo, visit www.klaviyo.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,313 #### How Do G2 Users Rate Klaviyo? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **API Integration:** 8.8/10 (Category avg: 8.5/10) - **Automation:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Klaviyo? - **Seller:** [Klaviyo](https://www.g2.com/sellers/klaviyo) - **Company Website:** www.klaviyo.com - **Year Founded:** 2012 - **HQ Location:** Boston, Massachusetts - **Twitter:** @klaviyo 22,042 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bf0686a2fa7814509c58ab9fe4a619a5e97259e7fe70e0f0c792644be6279c7c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2908815%2F&secure%5Burl_type%5D=linkedin_company_website) 2,983 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 81% Small, 16% Medium #### What Do G2 Reviewers Say About Klaviyo? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of Klaviyo, finding it intuitive for managing campaigns and training others. - Users love the **powerful automation** of Klaviyo, enabling easy, effective, and tailored email marketing campaigns. - Users value the **powerful automation** of Klaviyo, enabling tailored campaigns that enhance engagement and boost revenue. - Users love the **scheduling and seamless integrations** of Klaviyo, enhancing campaign management across various platforms. - Users love the **easy integration** of Klaviyo, enhancing personalized campaigns and connecting effectively with customers. ##### Cons - Users find Klaviyo to be **expensive** with limited support, which can be overwhelming for beginners. - Users find the **learning curve steep** in Klaviyo, especially newcomers who struggle with its non-intuitive features. - Users express concerns about **missing features** in Klaviyo, including limited channel options and slow customer support. - Users find the **limited features** of Klaviyo hinder their experience, lacking depth and versatility for brand management. - Users experience **poor customer support** , with limited access and slow response times, especially on the free plan. #### What Are Recent G2 Reviews of Klaviyo? **["Easy-to-Use Platform for Email Marketing Automation"](https://www.g2.com/survey_responses/klaviyo-review-12959044)** **Rating:** 4.0/5.0 stars _— Mohd danish K._ [Read full review](https://www.g2.com/survey_responses/klaviyo-review-12959044) **["Klaviyo Makes Email Automation Simple, Powerful, and Reliable"](https://www.g2.com/survey_responses/klaviyo-review-12738916)** **Rating:** 4.5/5.0 stars _— Tejas K._ [Read full review](https://www.g2.com/survey_responses/klaviyo-review-12738916) #### What Are G2 Users Discussing About Klaviyo? - [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) - 2 comments - [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) - 3 comments - [How do you integrate Klaviyo?](https://www.g2.com/discussions/how-do-you-integrate-klaviyo) - 1 comment, 1 upvote - [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) - 2 comments - [Is Klaviyo a CRM?](https://www.g2.com/discussions/is-klaviyo-a-crm) ### [Braze](https://www.g2.com/pt/products/braze/reviews) A Braze é a principal plataforma de engajamento de clientes que capacita as marcas a serem Absolutamente Envolventes.™ A Braze ajuda as marcas a oferecerem ótimas experiências aos clientes que geram valor tanto para os consumidores quanto para seus negócios. Construída sobre uma base de inteligência componível, a BrazeAI™ permite que os profissionais de marketing combinem e ativem agentes de IA, modelos e recursos em todos os pontos de contato ao longo da Plataforma de Engajamento de Clientes da Braze para um engajamento mais inteligente, rápido e significativo. Desde mensagens multicanal e orquestração de jornadas até decisões e otimizações impulsionadas por IA, a Braze permite que as empresas transformem ação em interação por meio de experiências autônomas e personalizadas 1:1. A Braze tem sido repetidamente reconhecida como Líder em tecnologia de marketing por analistas do setor e foi votada como um dos “Melhores Produtos de Software de Marketing e Publicidade Digital” pelo G2 em 2025. A Braze também foi nomeada uma das Melhores Empresas para Trabalhar em 2025 pela U.S. News & World Report, uma das Maiores Empresas da América em 2025 pela Newsweek, e um dos Melhores Lugares para Trabalhar em Tecnologia™ em 2025 pela Great Place To Work®. A empresa está sediada em Nova York com 15 escritórios nas Américas, EMEA e APAC. Saiba mais em braze.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,665 #### How Do G2 Users Rate Braze? - **the product tem sido um bom parceiro comercial?:** 8.9/10 (Category avg: 9.1/10) - **Relatórios:** 7.9/10 (Category avg: 8.4/10) - **Integração de API:** 7.9/10 (Category avg: 8.5/10) - **Automação:** 8.5/10 (Category avg: 8.8/10) #### Who Is the Company Behind Braze? - **Vendedor:** [Braze](https://www.g2.com/pt/sellers/braze) - **Website da Empresa:** www.braze.com - **Ano de Fundação:** 2011 - **Localização da Sede:** New York - **Twitter:** @Braze 16,323 seguidores no Twitter - **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5637ca0a6d3df02c8ef323e24bdd7e17a8bbb7dc9ec02cdf7be16ac67b91549e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F792882%2F&secure%5Burl_type%5D=linkedin_company_website) 2,297 funcionários no LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de CRM, Especialista em CRM - **Top Industries:** Serviços Financeiros, Marketing e Publicidade - **Company Size:** 54% Medium, 27% Large #### What Do G2 Reviewers Say About Braze? _AI-generated summary from verified user reviews_ ##### Pros - Os usuários apreciam o Braze por seu **design amigável e intuitivo** , tornando-o fácil de aprender e escalável para as necessidades. - Os usuários acham que a **interface intuitiva** da Braze facilita o aprendizado fácil e a implementação eficaz de campanhas de mensagens personalizadas. - Os usuários apreciam as capacidades de **automação sem esforço** do Braze, permitindo campanhas de mensagens multicanal e personalização sem interrupções. - Os usuários elogiam a Braze por seu **suporte ao cliente responsivo** , tornando a experiência de implementação e uso tranquila e agradável. - Os usuários apreciam as **capacidades de multitarefa amigáveis** do Braze, permitindo uma comunicação estável e eficaz através de diversos canais. ##### Cons - Os usuários acham a **curva de aprendizado íngreme** , exigindo tempo e suporte para compreender totalmente a plataforma e os recursos da Braze. - Os usuários sentem que a falta de **recursos ausentes** prejudica sua experiência, particularmente nas capacidades de personalização e relatórios. - Os usuários acham que o Braze pode parecer **excessivamente complexo para pesquisas simples** e que sua precificação carece de transparência, complicando o uso. - Os usuários sentem que os **recursos limitados** do Braze dificultam a análise eficaz e a coleta de feedback, impactando a usabilidade para tarefas simples. - Os usuários enfrentam uma **curva de aprendizado acentuada** com o Braze, tornando o onboarding inicial e o domínio das funcionalidades desafiadores. #### What Are Recent G2 Reviews of Braze? **["Navegação tranquila"](https://www.g2.com/pt/survey_responses/braze-review-8154150)** **Rating:** 5.0/5.0 stars _— Ákos V._ [Read full review](https://www.g2.com/pt/survey_responses/braze-review-8154150) **["Plataforma poderosa de engajamento multicanal"](https://www.g2.com/pt/survey_responses/braze-review-7258144)** **Rating:** 4.0/5.0 stars _— Usuário Verificado em Saúde, Bem-estar e Fitness_ [Read full review](https://www.g2.com/pt/survey_responses/braze-review-7258144) ### [Omnisend](https://www.g2.com/products/omnisend/reviews) Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ **Average Rating:** 4.6/5.0 **Total Reviews:** 1,208 #### How Do G2 Users Rate Omnisend? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.6/10 (Category avg: 8.4/10) - **API Integration:** 8.5/10 (Category avg: 8.5/10) - **Automation:** 9.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Omnisend? - **Seller:** [Omnisend](https://www.g2.com/sellers/omnisend) - **Company Website:** www.omnisend.com - **Year Founded:** 2014 - **HQ Location:** Vilnius, Lithuania - **Twitter:** @omnisend 3,916 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=91792e38e476d7eac2faa5c77812b29bd5c27b4416f1e4a66c63f983ad76837f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2529056&secure%5Burl_type%5D=linkedin_company_website) 265 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 86% Small, 9% Medium #### What Do G2 Reviewers Say About Omnisend? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of Omnisend, simplifying multichannel marketing with intuitive automation and integrations. - Users praise the **excellent support** , highlighting both AI and human assistance as invaluable resources. - Users commend the **excellent customer support** from both AI and human representatives at Omnisend. - Users appreciate the **automation and ease of use** in Omnisend, streamlining their multichannel marketing efforts effectively. - Users value the **automation capabilities** of Omnisend, enabling effortless, personalized multichannel marketing campaigns for effective customer engagement. ##### Cons - Users express frustration with the **limited features** of Omnisend, hindering their ability to fully utilize the platform. - Users find the **missing features** in Omnisend disappointing, especially in email personalization and pop-up capabilities. - Users find the pricing of Omnisend to be **expensive and inflexible** , especially during peak seasons and with accumulated contacts. - Users express frustration with **limited customization** options in Omnisend, hindering unique designs and targeted campaigns. - Users feel **limited by the templates** in Omnisend, restricting their creativity and ease of navigation. #### What Are Recent G2 Reviews of Omnisend? **["Powerful Segmentation Keeps Tenants and Prospects in the Loop"](https://www.g2.com/survey_responses/omnisend-review-13196302)** **Rating:** 5.0/5.0 stars _— Grayson C._ [Read full review](https://www.g2.com/survey_responses/omnisend-review-13196302) **["Omnisend Makes Email + SMS Marketing Easy with Drag-and-Drop and Smart Segmentation"](https://www.g2.com/survey_responses/omnisend-review-13198331)** **Rating:** 5.0/5.0 stars _— Caleb V._ [Read full review](https://www.g2.com/survey_responses/omnisend-review-13198331) #### What Are G2 Users Discussing About Omnisend? - [What is Omnisend used for?](https://www.g2.com/discussions/what-is-omnisend-used-for) - [What is Mautic software?](https://www.g2.com/discussions/what-is-mautic-software) - 1 comment, 1 upvote - [How do I choose a marketing automation software?](https://www.g2.com/discussions/how-do-i-choose-a-marketing-automation-software) - 1 comment - [Is Omnisend better than Mailchimp?](https://www.g2.com/discussions/is-omnisend-better-than-mailchimp) - 3 comments - [What is Omnisend?](https://www.g2.com/discussions/what-is-omnisend) - 1 comment ### [Sinch Engage](https://www.g2.com/products/sinch-engage/reviews) Sinch Engage (formerly MessageMedia) is a powerful all-in-one messaging platform that helps businesses connect with their customers faster, more personally, and at scale. Backed by Sinch’s 20+ years of experience in business messaging and trusted by over 40,000 businesses worldwide, the platform combines enterprise-grade reliability with user-friendly design so teams of any size can deliver conversations that build trust and drive results. With Sinch Engage, businesses can manage all of their messaging channels in one centralized workspace—including SMS, MMS, WhatsApp, RCS, and more. Whether you’re sending marketing campaigns, transactional updates, or providing real-time customer support, you can reach your customers where they are, on the devices they use every day. The platform makes it easy to scale personalized outreach with features like: - Unified team inbox for seamless collaboration - Two-way messaging to resolve inquiries quickly - Shared templates and AI writing assistant for faster responses - Automated replies and segmentation for smarter workflows - Analytics and delivery reports to track performance - Secure data handling with industry-leading deliverability Sinch Engage also integrates directly with 85+ popular tools—including HubSpot, Salesforce, Zoho CRM, and NetSuite—so you can streamline workflows without adding complexity. Businesses can choose from virtual, short code, or toll-free numbers and scale across regions with confidence, backed by 100% security and compliance. Getting started is simple. With transparent pricing, no developer required, and a 14-day free trial, teams can be up and running in minutes. From retailers and fitness brands to startups and global enterprises, thousands of organizations use Sinch Engage to send campaigns, manage two-way conversations, and provide mobile-first support without complicated ticketing systems. Whether your goal is to increase engagement, improve customer support, or drive long-term loyalty, Sinch Engage makes it simple to connect with customers in ways that feel personal, reliable, and impactful. **Average Rating:** 4.5/5.0 **Total Reviews:** 61 #### How Do G2 Users Rate Sinch Engage? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Reporting:** 8.1/10 (Category avg: 8.4/10) - **API Integration:** 8.1/10 (Category avg: 8.5/10) - **Automation:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Sinch Engage? - **Seller:** [Sinch](https://www.g2.com/sellers/sinch) - **Company Website:** www.sinch.com - **Year Founded:** 2008 - **HQ Location:** Stockholm, Sweden - **Twitter:** @wearesinch 3,648 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cace5faccee1d23b3b7cb182ea577d35191d73b17b8d41b6dfdd2ce1343edaf8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsinch&secure%5Burl_type%5D=linkedin_company_website) 4,371 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 56% Small, 35% Medium #### What Do G2 Reviewers Say About Sinch Engage? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **quick responsiveness** of Sinch Engage, ensuring timely assistance in urgent situations. - Users commend the **efficient customer support** of Sinch Engage, resolving urgent issues promptly and satisfactorily. - Users enjoy the **ease of use** of Sinch Engage, appreciating quick resolutions and straightforward setup processes. - Users value the **easy setup** of Sinch Engage, making it efficient to resolve urgent situations promptly. - Users value the **efficiency** of Sinch Engage, resolving urgent issues rapidly and ensuring smooth setup. ##### Cons - Users find the **insufficient information** feature limits recipient identification, leading to confusion in communication. - Users face **identification issues** with Sinch Engage, as recipients can't easily recognize callers by name or number. - Users struggle with **limited texting features** in Sinch Engage, making it hard for recipients to recognize them. - Users find the **link issues** frustrating as recipients cannot easily identify them through their work number or name. - Users face **messaging issues** as recipients struggle to identify senders by their work numbers or names. #### What Are Recent G2 Reviews of Sinch Engage? **["Simple, Effective, and Reliable SMS Solution"](https://www.g2.com/survey_responses/sinch-engage-review-12462537)** **Rating:** 4.0/5.0 stars _— Hazel d._ [Read full review](https://www.g2.com/survey_responses/sinch-engage-review-12462537) **["Exceptionally Helpful Support, Effortless Setup"](https://www.g2.com/survey_responses/sinch-engage-review-12407794)** **Rating:** 5.0/5.0 stars _— Madeline A._ [Read full review](https://www.g2.com/survey_responses/sinch-engage-review-12407794) #### What Are G2 Users Discussing About Sinch Engage? - [What is MessageMedia SMS API/Gateway used for?](https://www.g2.com/discussions/what-is-messagemedia-sms-api-gateway-used-for) - [What are platforms for communication?](https://www.g2.com/discussions/what-are-platforms-for-communication) - [What is the importance of messenger?](https://www.g2.com/discussions/what-is-the-importance-of-messenger) - [What is Messenger communication?](https://www.g2.com/discussions/what-is-messenger-communication) - [Is Messenger a communication Platform?](https://www.g2.com/discussions/is-messenger-a-communication-platform) ### [MoEngage](https://www.g2.com/products/moengage/reviews) MoEngage is an Agentic customer engagement platform trusted by 1,350+ global brands, including Coca-Cola, Flipkart, Starbucks, Citibank, Domino’s, T-Mobile, and OYO. We power personalized experiences for 2 billion users monthly, tracking over 1 trillion data points and delivering 100B+ messages per month. Founded in 2014 to solve repetitive customer engagement challenges, the platform has evolved into a full-stack solution that unifies data, AI, and engagement across 16+ channels. At the core of our platform is Merlin AI - a purpose-built Agentic AI for marketing teams. MoEngage’s Merlin AI enables marketers with a suite of specialized native and custom agents to build segments, campaigns, discover insights, and automate marketing workflows. With our acquisition of Aampe, brands can now create a decisioning agent per user to bring true 1:1 personalization at scale. Industry analysts and the marketers who use the platform every day agree: MoEngage is the leading modern alternative to legacy marketing clouds. It has been recognized as a top 4 vendor in The Forrester Wave™ for Cross-Channel Marketing Hubs 2024, a Visionary in Gartner® Magic Quadrant™ for Personalization Engines 2026, and a Leader in the IDC MarketScape for AI-enabled Customer Data Platforms 2026. This analyst validation is backed up by customers, who have named MoEngage as a "Customers’ Choice" in the Gartner® Peer Insights™ Voice of the Customer for Multichannel Marketing Hubs for three years in a row! MoEngage helps brands in 60+ countries to create standout digital experiences for more than 2 billion customers every month. MoEngage is backed by leading investors, including Goldman Sachs Asset Management, B Capital, Steadview Capital, ChrysCapital, Multiples, Eight Roads, F-Prime, and Matrix Partners, with 800+ employees across 15 global offices, recently closing a $280M Series F round. **Average Rating:** 4.5/5.0 **Total Reviews:** 510 #### How Do G2 Users Rate MoEngage? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Reporting:** 8.7/10 (Category avg: 8.4/10) - **API Integration:** 8.8/10 (Category avg: 8.5/10) - **Automation:** 8.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind MoEngage? - **Seller:** [MoEngage](https://www.g2.com/sellers/moengage) - **Company Website:** www.moengage.com - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @moengage 2,530 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3dfe3f42dace642de52fb6eada7fa99e23bbc66baa828a4c227182937790145e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4800048%2F&secure%5Burl_type%5D=linkedin_company_website) 956 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Online Media - **Company Size:** 56% Medium, 24% Small #### What Do G2 Reviewers Say About MoEngage? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of MoEngage, highlighting its user-friendly interface and manageable data system. - Users appreciate the **easy funnel building** and **real-time segments** , enhancing insight and decision-making capabilities. - Users value the **real-time analytics and easy funnel building** in MoEngage, enhancing product decisions and user insights. - Users find MoEngage **extremely helpful** for segmentation, campaign management, and simplifying complex data for better outcomes. - Users value the **easy campaign management** of MoEngage, enhancing lead generation and simplifying data complexities effectively. ##### Cons - Users find the **missing session-related attributes** frustrating, needing tech help for profile updates and notification issues. - Users find the **steep learning curve** challenging, requiring significant time to understand MoEngage's full potential. - Users note the **limitations in live features and AI performance** of MoEngage, impacting overall satisfaction and functionality. - Users find **complexity** in managing segments and AI features, leading to confusion in the overall experience. - Users find the **difficult learning** curve with MoEngage challenging, especially for new users exploring its features. #### What Are Recent G2 Reviews of MoEngage? **["MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys"](https://www.g2.com/survey_responses/moengage-review-12502802)** **Rating:** 4.5/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/moengage-review-12502802) **["Powerful multi-channel CRM with strong product analytics"](https://www.g2.com/survey_responses/moengage-review-13211900)** **Rating:** 5.0/5.0 stars _— Abhijeet K._ [Read full review](https://www.g2.com/survey_responses/moengage-review-13211900) #### What Are G2 Users Discussing About MoEngage? - [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote - [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments ### [Close](https://www.g2.com/products/close/reviews) Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform. Close is built for founder-led businesses, startups, small businesses, agencies, recruiting firms, coaching companies, financial services teams, SaaS companies, and inside sales teams. It supports teams ranging from individual founders to sales organizations with more than 100 representatives. Key capabilities include: • CRM and pipeline management for tracking leads, contacts, opportunities, activities, and customer relationships • Built-in calling, SMS, and email, with communication history connected to customer records • Sales automation for workflows, sequences, lead routing, task management, and follow-up • Power Dialer and Predictive Dialer for teams managing high-volume outbound sales or recruiting workflows • Reporting and analytics for pipeline visibility, activity tracking, forecasting, and sales performance • Chloe, the AI agent built directly into Close, which can help qualify leads, book meetings, follow up with prospects, research accounts, enrich records, summarize conversations, and update CRM data Chloe operates inside Close, where customer records, conversations, activities, opportunities, and workflows already live. This allows Chloe to take action using CRM context, rather than working as a standalone AI tool connected through separate integrations. Teams can use Chloe to engage new leads, re-engage dormant opportunities, capture qualification data, schedule meetings, and hand qualified conversations to human sales representatives when appropriate. By combining CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform, Close helps teams reduce manual work, improve speed-to-lead, maintain follow-up consistency, and manage more sales activity without adding unnecessary operational complexity. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,047 #### How Do G2 Users Rate Close? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Reporting:** 9.0/10 (Category avg: 8.4/10) - **API Integration:** 9.1/10 (Category avg: 8.5/10) - **Automation:** 9.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Close? - **Seller:** [Close](https://www.g2.com/sellers/close) - **Company Website:** close.com - **Year Founded:** 2013 - **HQ Location:** 111 Congress Avenue, Suite 500 Austin, Texas 78701 United States - **Twitter:** @Close 6,592 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a8980b4bb0778d41500d3b100ba9f3961c87b6cc7fd74a5b1c0aa7775da9fc28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2597204%2F&secure%5Burl_type%5D=linkedin_company_website) 213 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 76% Small, 20% Medium #### What Do G2 Reviewers Say About Close? _AI-generated summary from verified user reviews_ ##### Pros - Users find Close to be **very user-friendly** , with seamless integrations that streamline processes and enhance productivity. - Users appreciate the **user-friendly interface** of Close, enabling smooth workflows for both inside and outside sales teams. - Users praise the **comprehensive communication features** of Close, enhancing efficiency in managing client interactions effortlessly. - Users praise the **intuitive interface** of Close, making lead management and follow-ups incredibly smooth and efficient. - Users love the **intuitive dashboard design** of Close, appreciating its streamlined features and user-friendly experience. ##### Cons - Users find that **missing features** on the mobile app limit functionality compared to the desktop version. - Users often face **call issues** like disconnects from devices, affecting their overall experience with Close. - Users find the **limited features** of Close frustrating, especially for B2C needs and when needing more operational options. - Users find the **limited customization** options frustrating, hindering advanced reporting and personalized dashboard creation. - Users find the **learning curve challenging** due to merging complexities and limited customization options in Close. #### What Are Recent G2 Reviews of Close? **["Easy Setup, Seamless Email Integration, and Responsive Support"](https://www.g2.com/survey_responses/close-review-13148546)** **Rating:** 4.5/5.0 stars _— Stefano M._ [Read full review](https://www.g2.com/survey_responses/close-review-13148546) **["Productive Communication, Needs Better Data Visibility"](https://www.g2.com/survey_responses/close-review-13143531)** **Rating:** 4.0/5.0 stars _— Mateo A._ [Read full review](https://www.g2.com/survey_responses/close-review-13143531) #### What Are G2 Users Discussing About Close? - [What is Close used for?](https://www.g2.com/discussions/close-what-is-close-used-for) - 2 comments - [What is Close used for?](https://www.g2.com/discussions/what-is-close-used-for) - 1 comment ### [Salesmsg](https://www.g2.com/products/salesmsg/reviews) 𝗦𝗮𝗹𝗲𝘀𝗺𝘀𝗴 𝗶𝘀 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝘁𝗵𝗮𝘁 𝗺𝗮𝗸𝗲𝘀 𝗲𝘃𝗲𝗿𝘆 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗶𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻 𝘃𝗶𝘀𝗶𝗯𝗹𝗲, 𝘁𝗿𝗮𝗰𝗸𝗮𝗯𝗹𝗲, 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹: 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗳𝗶𝗿𝘀𝘁 𝘁𝗲𝘅𝘁 𝘁𝗼 𝗮 𝗹𝗶𝗳𝗲𝗹𝗼𝗻𝗴 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗿𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽. Sales closes faster when every lead gets a response in under 60 seconds. Marketing runs SMS campaigns that actually get read, with a 98% open rate. Support handles more conversations without adding headcount. AI Agents work across every team and every stage of the funnel, responding, qualifying, routing, and following up automatically. It runs inside your CRM. Every text and call logs to the contact record automatically. Your team stays accountable and every manager sees exactly what's happening. What Salesmsg can do for your team: • Sales: automated first response, shared inbox, full rep visibility • Marketing: broadcasts, segmented campaigns, CRM-triggered sequences • Support: AI Agents that handle inbound 24/7, escalate when needed Real Results: • Cut daily recruiting work from 4 hours to 30 minutes with AI qualification • Dropped average lead response time from 27 to 21 minutes • Grew reps hitting quota from 3 to 13 after adding conversation visibility • 88% lift in response rate with AI Agents vs. manual follow-up Real conversations. Real results. That's how your team builds lasting customer relationships with Salesmsg. **Average Rating:** 4.7/5.0 **Total Reviews:** 409 #### How Do G2 Users Rate Salesmsg? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Reporting:** 8.2/10 (Category avg: 8.4/10) - **API Integration:** 8.1/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Salesmsg? - **Seller:** [Salesmsg](https://www.g2.com/sellers/salesmsg) - **Company Website:** www.SalesMessage.com - **Year Founded:** 2017 - **HQ Location:** Delray Beach, FL - **Twitter:** @salesmsg 148 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=475df0982f2442bf884ac60a7e5d995cedc9b15c31dd7eb3bbb5200a18ffaf70&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesmsg%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Sales - **Top Industries:** Health, Wellness and Fitness, Real Estate - **Company Size:** 68% Small, 27% Medium #### What Do G2 Reviewers Say About Salesmsg? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Salesmsg, finding it intuitive and convenient for patient communication. - Users find Salesmsg to facilitate **easy communication** , allowing effective interaction without disturbing patients too much. - Users value the **easy integration** with HubSpot, enhancing communication and workflow efficiency in their sales processes. - Users value the **seamless integration** of Salesmsg with HubSpot, enhancing communication and support efficiency. - Users value the **responsive customer support** of Salesmsg, enhancing their overall experience and resolution of issues. ##### Cons - Users desire a **dark mode** and the ability to upload **large images** , noting these missing features improve usability. - Users experience **messaging issues** with delivery and limitations, impacting their overall texting experience. - Users experience **sending issues** with blank panels and lack of feedback on message delivery, impacting usability. - Users report **SMS delivery issues** that can delay message viewing and cause unexpected calls during outgoing texts. - Users find the **slow loading** of the mobile app frustrating, often leading to reliance on the desktop version. #### What Are Recent G2 Reviews of Salesmsg? **["Easy-to-Navigate Platform with Regular Updates and Standout Support"](https://www.g2.com/survey_responses/salesmsg-review-12509445)** **Rating:** 5.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12509445) **["Salesmsg’s Intuitive Interface Makes Getting Started Effortless"](https://www.g2.com/survey_responses/salesmsg-review-12949481)** **Rating:** 4.0/5.0 stars _— Hannah G._ [Read full review](https://www.g2.com/survey_responses/salesmsg-review-12949481) #### What Are G2 Users Discussing About Salesmsg? - [What is Salesmsg used for?](https://www.g2.com/discussions/what-is-salesmsg-used-for) ### [EZ Texting](https://www.g2.com/products/ez-texting/reviews) Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today. **Average Rating:** 4.5/5.0 **Total Reviews:** 728 #### How Do G2 Users Rate EZ Texting? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Reporting:** 8.5/10 (Category avg: 8.4/10) - **API Integration:** 7.5/10 (Category avg: 8.5/10) - **Automation:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind EZ Texting? - **Seller:** [EZ Texting](https://www.g2.com/sellers/ez-texting) - **Company Website:** www.eztexting.com - **Year Founded:** 2005 - **HQ Location:** San Francisco, CA - **Twitter:** @EzTexting 2,611 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e87889cb5501796f1ddab1b84b967e54ba6f46cb1d581524fb62b558a2f313d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1439495%2F&secure%5Burl_type%5D=linkedin_company_website) 96 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Non-Profit Organization Management, Real Estate - **Company Size:** 65% Small, 29% Medium #### What Do G2 Reviewers Say About EZ Texting? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EZ Texting, finding it simple for communication and onboarding new users. - Users appreciate the **user-friendly interface** of EZ Texting, making communication and management effortless and efficient. - Users appreciate the **easy communication** with tenants, allowing for quick updates and effective information sharing. - Users praise the **intuitive and easy setup** of EZ Texting, making communication management effortless for their businesses. - Users love the **ease of managing contacts and personalizing messages** with EZ Texting's effective features. ##### Cons - Users find the **cost of EZ Texting** escalates quickly, especially for newcomers and high-volume users. - Users find the app **not intuitive** , making it difficult to navigate and use effectively on mobile devices. - Users struggle with **SMS issues** like group messaging and handling attachments, complicating their texting experience. - Users struggle with the **sending issues** in EZ Texting, affecting their ability to communicate effectively. - Users find the **reporting issues** in EZ Texting challenging, hindering effective tracking and analysis of campaigns. #### What Are Recent G2 Reviews of EZ Texting? **["Prioritized Notifications"](https://www.g2.com/survey_responses/ez-texting-review-4482196)** **Rating:** 4.0/5.0 stars _— Jim D._ [Read full review](https://www.g2.com/survey_responses/ez-texting-review-4482196) **["It is in fact EZ"](https://www.g2.com/survey_responses/ez-texting-review-10940577)** **Rating:** 5.0/5.0 stars _— Matt ._ [Read full review](https://www.g2.com/survey_responses/ez-texting-review-10940577) #### What Are G2 Users Discussing About EZ Texting? - [What is EZ Texting used for?](https://www.g2.com/discussions/what-is-ez-texting-used-for) - 2 comments - [What technology is used to send texts?](https://www.g2.com/discussions/what-technology-is-used-to-send-texts) - [Is EZ Texting free?](https://www.g2.com/discussions/is-ez-texting-free) - 1 comment - [What are the common features of text messaging?](https://www.g2.com/discussions/ez-texting-what-are-the-common-features-of-text-messaging) - [What is EZ Texting?](https://www.g2.com/discussions/what-is-ez-texting) - 1 comment - ‹ Prev‹ Prev - 1 - [2](/pt/categories/sms-marketing?order=g2_score&page=2#product-list) - [3](/pt/categories/sms-marketing?order=g2_score&page=3#product-list) - [4](/pt/categories/sms-marketing?order=g2_score&page=4#product-list) - [5](/pt/categories/sms-marketing?order=g2_score&page=5#product-list) - … - [35](/pt/categories/sms-marketing?order=g2_score&page=35#product-list) - [36](/pt/categories/sms-marketing?order=g2_score&page=36#product-list) - [Next ›Next ›](/pt/categories/sms-marketing?order=g2_score&page=2#product-list) Categorias em Destaque [Software de Backup Online](https://www.g2.com/pt/categories/online-backup) [Software de Sala de Dados Virtual](https://www.g2.com/pt/categories/virtual-data-room-vdr) [Software de Sucesso do Cliente](https://www.g2.com/pt/categories/customer-success) [Software de Verificação de Identidade](https://www.g2.com/pt/categories/identity-verification) [Plataformas de Adoção Digital](https://www.g2.com/pt/categories/digital-adoption-platform) Categorias Similares - [Marketing Baseado em Contas](/pt/categories/account-based-marketing) - [Marketing de Afiliados](/pt/categories/affiliate-marketing) - [Otimização da App Store](/pt/categories/app-store-optimization) - [Plataformas de Inteligência de Audiência](/pt/categories/audience-intelligence-platforms) - [Plataformas de Avaliação de Serviços B2B](/pt/categories/b2b-services-review-platforms) - [Alcance de Blogueiros](/pt/categories/blogger-outreach) - [Ferramentas de Marketing de Livros](/pt/categories/book-marketing-tools) - [Inteligência de Marca](/pt/categories/brand-intelligence) - [Plataformas de Insights do Consumidor](/pt/categories/consumer-insights-platforms) - [Feedback de Vídeo do Consumidor](/pt/categories/consumer-video-feedback) - [Curadoria de Conteúdo](/pt/categories/content-curation) - [Marketing de Conteúdo](/pt/categories/content-marketing) - [Marketing Conversacional](/pt/categories/conversational-marketing) - [Ferramentas de Otimização da Taxa de Conversão](/pt/categories/conversion-rate-optimization-tools) - [Plataforma de Dados do Cliente (CDP)](/pt/categories/customer-data-platform-cdp) [Browse Marketing por SMS Themes](/pt/categories/sms-marketing/themes) ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A Pesquisado e escrito por [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh) Updated July 14, 2026 O software de marketing por SMS, também conhecido como marketing por mensagem de texto, ajuda as empresas a planejar e executar campanhas de marketing focadas em dispositivos móveis, enviando mensagens SMS e MMS direcionadas e baseadas em permissão para clientes e potenciais clientes. Essas ferramentas suportam alcance personalizado, envio em massa e mensagens bidirecionais para impulsionar o engajamento e a lealdade do cliente. O software de marketing por SMS muitas vezes funciona dentro de uma orquestração de jornada omnicanal mais ampla, usando dados de clientes para oferecer experiências coordenadas e personalizadas. Plataformas modernas utilizam IA para geração de conteúdo, otimização preditiva do tempo de envio, segmentação comportamental, e podem trabalhar com [software de marketing conversacional](https://www.g2.com/pt/categories/conversational-marketing) para permitir que as empresas envolvam os clientes através de mensagens bidirecionais personalizadas e respostas automatizadas. ### Capacidades principais do software de marketing por SMS Para se qualificar para inclusão na categoria de Marketing por SMS, um produto deve: - Alcançar usuários móveis via mensagens SMS - Fornecer uma oportunidade de opt-in para novos assinantes - Acompanhar dados de interação relacionados a cada campanha de SMS - Fornecer análises ou insights sobre os esforços de marketing por SMS ### Casos de uso comuns para software de marketing por SMS - Enviar mensagens promocionais, descontos e ofertas por tempo limitado para impulsionar a ação imediata do cliente - Executar campanhas de alcance em massa para anunciar lançamentos de produtos, vendas sazonais ou atualizações importantes - Entregar lembretes personalizados para compromissos, reservas, renovações ou retiradas de pedidos - Suportar comunicação bidirecional com o cliente para consultas, coleta de feedback e interações de serviço - Enviar alertas transacionais como confirmações de pedidos, atualizações de envio e notificações de pagamento - Gerenciar listas de assinantes, opt-ins e grupos de audiência segmentados para mensagens direcionadas - Conduzir pesquisas rápidas, enquetes e atividades de engajamento baseadas em SMS para coletar insights dos clientes - Melhorar estratégias de marketing omnicanal complementando e-mails, redes sociais e notificações push com alcance oportuno por texto - Reengajar clientes inativos através de mensagens de acompanhamento personalizadas ou campanhas de reconquista ### Como o software de marketing por SMS difere de outras ferramentas O software de marketing por SMS foca especificamente em mensagens móveis, permitindo que os profissionais de marketing entreguem textos oportunos e personalizados em escala e suportem promoções digitais como enquetes, cupons e pesquisas. Enquanto muitas ferramentas se integram através de APIs ou aparecem como recursos dentro de plataformas como [software de automação de marketing](https://www.g2.com/pt/categories/marketing-automation) ou [software de marketing por e-mail](https://www.g2.com/pt/categories/email-marketing), empresas que precisam de um engajamento móvel mais profundo podem também considerar canais de comunicação móvel como [software de marketing por WhatsApp](https://www.g2.com/pt/categories/whatsapp-marketing), [software de mensagens comerciais RCS](https://www.g2.com/pt/categories/rcs-business-messaging), [software de notificação push](https://www.g2.com/pt/categories/push-notification), e [software de marketing móvel](https://www.g2.com/pt/categories/mobile-marketing). Principais Ferramentas em Resumo | Product | Melhor para | User Review | | --- | --- | --- | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0d4e9aa5d1fff7bc6a95891d892053fd/attentive.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/attentive/reviews)[Attentive](https://www.g2.com/pt/products/attentive/reviews)[4.5/5(1,483)](https://www.g2.com/pt/products/attentive/reviews) | Campanhas de retenção por SMS para ecommerce | "Geração de Leads Excepcional e Design Intuitivo" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c5eaa3c924d805ec84037adc0b148f56/insider-one.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/insider-one/reviews)[Insider One](https://www.g2.com/pt/products/insider-one/reviews)[4.8/5(1,415)](https://www.g2.com/pt/products/insider-one/reviews) | Orquestração de jornada omnicanal | "Insider One unifica dados e canais com um Journey Orchestration realmente fluido" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/birdeye/reviews)[Birdeye](https://www.g2.com/pt/products/birdeye/reviews)[4.7/5(4,202)](https://www.g2.com/pt/products/birdeye/reviews) | Mensagens para clientes baseadas em avaliações | "Voltamos para Birdeye por um Motivo" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7441fc8f40f32dff95af4e9a83e1a038/slicktext.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/slicktext/reviews)[SlickText](https://www.g2.com/pt/products/slicktext/reviews)[4.8/5(1,891)](https://www.g2.com/pt/products/slicktext/reviews) | Configuração simples de campanha SMS | "Simples, robusto, capaz e bem suportado." | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8adaf9cae4d6226e062076492066232e/podium.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/podium/reviews)[Podium](https://www.g2.com/pt/products/podium/reviews)[4.5/5(2,109)](https://www.g2.com/pt/products/podium/reviews) | Comunicação prioritária por texto para negócios locais | "Parece menos uma ferramenta de coleta de avaliações e mais como uma recepção digital" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d905f0162fb0e2f776fba47437283c20/highlevel.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/highlevel/reviews)[HighLevel](https://www.g2.com/pt/products/highlevel/reviews)[4.6/5(651)](https://www.g2.com/pt/products/highlevel/reviews) | Automação de CRM e SMS para Agências | "Onboarding Fantástico com HighLevel — Suporte Especializado, Automação e CRM Tudo-em-Um" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_78157590672afd10e3d32913f02518ca/textedly.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/textedly/reviews)[Textedly](https://www.g2.com/pt/products/textedly/reviews)[4.6/5(1,397)](https://www.g2.com/pt/products/textedly/reviews) | Envio em massa de mensagens para contato periódico | "Textedly é fácil de usar com um suporte ao cliente verdadeiramente de primeira linha" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e13d9a3c932283bf5f5a71adfb2ae176/klaviyo%282%29.png "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/klaviyo/reviews)[Klaviyo](https://www.g2.com/pt/products/klaviyo/reviews)[4.6/5(1,359)](https://www.g2.com/pt/products/klaviyo/reviews) | Segmentação de email e SMS para ecommerce | "Plataforma Fácil de Usar para Automação de Marketing por Email" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e6d9338f250174ed915e718b8144e5a/braze.jpg "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/braze/reviews)[Braze](https://www.g2.com/pt/products/braze/reviews)[4.5/5(1,688)](https://www.g2.com/pt/products/braze/reviews) | Engajamento personalizado com o cliente em escala | "Navegação tranquila" | | [![Imagem do Avatar do Produto](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9bc9585e6c663c9e8193123c3c89d203/omnisend.gif "Imagem do Avatar do Produto")](https://www.g2.com/pt/products/omnisend/reviews)[Omnisend](https://www.g2.com/pt/products/omnisend/reviews)[4.6/5(1,251)](https://www.g2.com/pt/products/omnisend/reviews) | Automação de SMS e email para ecommerce | "A segmentação poderosa mantém inquilinos e potenciais clientes informados" | * * * Show More ### Tópicos de Marketing por SMS - [Insights sobre a compra de Software de Marketing por SMS em um relance](#insights-sobre-a-compra-de-software-de-marketing-por-sms-em-um-relance) - [Quais são os softwares de marketing por SMS mais bem avaliados na G2?](#quais-sao-os-softwares-de-marketing-por-sms-mais-bem-avaliados-na-g2) - [O que eu frequentemente vejo em Software de Marketing por SMS](#o-que-eu-frequentemente-vejo-em-software-de-marketing-por-sms) - [Minha Opinião de Especialista sobre Software de Marketing por SMS em 2026](#minha-opiniao-de-especialista-sobre-software-de-marketing-por-sms-em-2026) - [FAQs sobre Software de Marketing por SMS](#faqs-sobre-software-de-marketing-por-sms) - [Fontes](#fontes) [ ### Tópicos de Marketing por SMS Expandir/Recolher ](#) - [Insights sobre a compra de Software de Marketing por SMS em um relance](#insights-sobre-a-compra-de-software-de-marketing-por-sms-em-um-relance) - [Quais são os softwares de marketing por SMS mais bem avaliados na G2?](#quais-sao-os-softwares-de-marketing-por-sms-mais-bem-avaliados-na-g2) - [O que eu frequentemente vejo em Software de Marketing por SMS](#o-que-eu-frequentemente-vejo-em-software-de-marketing-por-sms) - [Minha Opinião de Especialista sobre Software de Marketing por SMS em 2026](#minha-opiniao-de-especialista-sobre-software-de-marketing-por-sms-em-2026) - [FAQs sobre Software de Marketing por SMS](#faqs-sobre-software-de-marketing-por-sms) - [Fontes](#fontes) ## Saiba Mais Sobre Software de Marketing por SMS ### Insights sobre a compra de Software de Marketing por SMS em um relance [Software de marketing por SMS](https://www.g2.com/categories/sms-marketing) permite que as empresas alcancem os clientes diretamente por meio de mensagens de texto, tornando-o um dos canais de comunicação mais imediatos e de alto engajamento disponíveis hoje. À medida que os períodos de atenção diminuem e as caixas de entrada ficam mais lotadas, eu vi as plataformas de marketing por SMS evoluírem para uma parte crítica das estratégias de marketing modernas. O melhor software de marketing por SMS ajuda as equipes a automatizar campanhas, segmentar públicos e entregar mensagens personalizadas e oportunas que impulsionam conversões e engajamento do cliente. ([Fonte 1](https://www.g2.com/categories/sms-marketing)) Na prática, as empresas usam soluções de marketing por SMS para campanhas promocionais, alertas transacionais, lembretes de compromissos e acompanhamentos de suporte ao cliente. Eu vejo consistentemente empresas adotarem software de marketing por SMS para aumentar as taxas de resposta, melhorar a comunicação com o cliente e criar um engajamento mais direto em comparação com e-mail ou canais sociais. À medida que as organizações crescem, o melhor software de marketing por SMS se torna menos sobre enviar mensagens e mais sobre orquestrar jornadas de clientes multicanal. Os compradores que avaliam plataformas de marketing por SMS tendem a se concentrar na entregabilidade, capacidades de automação e facilidade de gerenciamento de campanhas. Em toda a categoria, usabilidade e rapidez no lançamento são diferenciais chave. O preço geralmente depende do volume de mensagens, listas de contatos e acesso a recursos, com muitas empresas de marketing por SMS oferecendo modelos de preços baseados no uso ou em camadas. O preço do software de marketing por SMS é tipicamente baseado no volume de mensagens ou créditos usados, com muitas plataformas oferecendo modelos de preços baseados no uso ou em camadas. Os custos tendem a aumentar à medida que as empresas adotam recursos mais avançados, como fluxos de trabalho de automação, segmentação de público e integrações com outros sistemas. Como resultado, os compradores frequentemente avaliam a escalabilidade cuidadosamente, especialmente à medida que as listas de contatos se expandem e a frequência das campanhas aumenta ao longo do tempo. #### Top 5 FAQs de compradores de software: - Qual é o melhor software de marketing por SMS para campanhas de alto volume? - Como as plataformas de marketing por SMS lidam com conformidade e gerenciamento de opt-in? - Quais soluções de marketing por SMS integram-se com ferramentas de CRM e ecommerce? - Quão rapidamente posso lançar campanhas usando software de marketing por SMS? - Quais recursos definem o melhor software de marketing por SMS para personalização? O software de marketing por SMS mais bem avaliado pela G2, com base em avaliações verificadas, inclui [Attentive](https://www.g2.com/products/attentive/reviews), [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews), [EZ Texting](https://www.g2.com/products/ez-texting/reviews), e [BirdEye](https://www.g2.com/products/birdeye/reviews). ### Quais são os softwares de marketing por SMS mais bem avaliados na G2? Estes são 5 dos softwares de marketing por SMS mais bem avaliados: - [**Attentive**](https://www.g2.com/products/attentive/reviews) - Número de Avaliações: 1.275 - Satisfação: 99 - Presença no Mercado: 95 - Pontuação G2: 97 - [**Klaviyo**](https://www.g2.com/products/klaviyo/reviews) - Número de Avaliações: 1.298 - Satisfação: 50 - Presença no Mercado: 94 - Pontuação G2: 72 - [**EZ Texting**](https://www.g2.com/products/ez-texting/reviews) - Número de Avaliações: 725 - Satisfação: 77 - Presença no Mercado: 67 - Pontuação G2: 72 - [**BirdEye**](https://www.g2.com/products/birdeye/reviews) - Número de Avaliações: 3.900 - Satisfação: 82 - Presença no Mercado: 88 - Pontuação G2: 85 - [**Podium**](https://www.g2.com/products/podium/reviews) - Número de Avaliações: 2.066 - Satisfação: 79 - Presença no Mercado: 95 - Pontuação G2: 87 A pontuação de satisfação reflete o quão felizes os usuários estão com um produto, com base em múltiplos fatores de experiência além das classificações por estrelas. ([Fonte 2](https://www.g2.com/reports)) A pontuação de Presença no Mercado reflete o alcance e a escala de um produto no mercado usando uma combinação de adoção e dados da empresa. ([Fonte 2](https://www.g2.com/reports)) A Pontuação G2 é a pontuação geral usada para classificar produtos dentro da categoria, calculada a partir da Satisfação e Presença no Mercado. ([Fonte 2](https://www.g2.com/reports)) ### O que eu frequentemente vejo em Software de Marketing por SMS **Prós do Feedback: O que os Usuários Consistentemente Apreciam** **Configuração fácil de campanhas com painéis intuitivos e fluxos de trabalho de agendamento de mensagens** - _“O que não amar? A facilidade de uso no editor de arrastar e soltar torna meus boletins semanais super fáceis de construir. Usamos o Klaviyo várias vezes por semana para verificar nossa atribuição de receita e ajustar nossos fluxos. Também foi fácil implementá-lo com nosso fluxo de trabalho atual. Ele se integra bem com tudo, desde nossa loja Shopify até mesmo o Canva! Eu estava preocupado que o número de recursos seria esmagador, mas a interface é limpa o suficiente para que você não se perca. Além disso, sempre que tive um problema, o suporte ao cliente foi rápido em me apontar na direção certa. Vale cada centavo para uma marca em crescimento.” -_ [_Angela W_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12466313)_. Avaliação do Klaviyo_ **Altas taxas de entrega de mensagens com rastreamento confiável de engajamento em tempo real** - _“Trabalhar ao lado do nosso Gerente de Sucesso do Cliente é um prazer absoluto. A equipe é extremamente conhecedora, prestativa e solidária, e está disposta a fazer o que for preciso para ajudar a garantir que nosso programa de Marketing por SMS seja bem-sucedido. Também temos conversas claras e transparentes sobre desenvolvimento e melhorias de produtos, incluindo recursos da plataforma, bem como melhorias específicas para nosso programa. Eles são líderes na indústria de SMS e forneceram ótimas informações no que diz respeito às atualizações de privacidade do iOS26; levando a taxas de entrega e engajamento sustentáveis. Também começaremos a usar o RCS Business Messaging graças às atualizações inovadoras da equipe.” -_ [_Isabella C_](https://www.g2.com/products/attentive/reviews/attentive-review-11207229)_. Avaliação do Attentive_ **Integrações perfeitas com plataformas de ecommerce de CRM simplificam processos de automação de marketing** - _“O que eu mais gosto no Klaviyo é como ele se conecta bem com o restante de um stack de e-commerce, especialmente o Shopify. A integração é perfeita, e ele puxa automaticamente o comportamento do cliente, histórico de compras e dados de engajamento. Esses dados consolidados tornam muito mais fácil construir segmentos significativos e jornadas do cliente. A própria plataforma também é muito intuitiva. Construir campanhas e fluxos automatizados é direto, e a biblioteca de fluxos oferece estruturas para trabalhar, para que você possa personalizar rapidamente para sua marca. Além disso, a atribuição de receita e análises do Klaviyo tornam muito claro o que seus e-mails e fluxos estão gerando, o que ajuda a entender exatamente como o e-mail está impactando a receita da loja.” -_ [_Dorothy N_](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160)_. Avaliação do Klaviyo_ **Contras: Onde Muitas Plataformas Deixam a Desejar** **Opções limitadas de personalização de mensagens restringem capacidades avançadas de segmentação e personalização** - _“...Os planos de nível básico podem ter limites rigorosos de mensagens em massa (como 250 por mês) sem rollover para créditos não utilizados, o que pode ser frustrante para empresas que realizam campanhas de marketing mensais. Muitas avaliações destacam uma queda significativa na qualidade do suporte após a fase inicial de integração, citando longos tempos de espera para alcançar um humano e falta de responsabilidade quando surgem problemas técnicos. Alguns usuários ficaram desapontados ao descobrir a falta de integração com o Yelp ou que certas integrações de CRM prometidas eram mais lentas ou mais difíceis de configurar do que o esperado.” -_ [_Murgan_](https://www.g2.com/products/podium/reviews/podium-review-12192861)_. Avaliação do Podium_ **Estruturas de preços tornam-se caras rapidamente com campanhas de mensagens de alto volume** - _“Um ponto negativo do Klaviyo é a estrutura de preços. Você geralmente paga com base no número de perfis ativos em sua conta e no volume de envio de e-mails, o que pode aumentar rapidamente à medida que sua lista cresce.”_ - [Dorothy N](https://www.g2.com/products/klaviyo/reviews/klaviyo-review-12464160). Avaliação do Klaviyo **Atrasos ocasionais ou inconsistências de entrega impactam o desempenho de campanhas sensíveis ao tempo** - _“O que ainda não descobri como corrigir é enviar um texto para números conhecidos bons que continuam retornando (5-7x) Eu fui uma vez um dos números retornados que apareceu quando enviei um texto de campanha. De alguma forma, cerca de 30% dos 124 contatos para os quais enviei um texto retornaram. Enviei um ticket e ainda não recebi resposta.” -_ [_Lloyd A_](https://www.g2.com/products/ez-texting/reviews/ez-texting-review-11839305)_. Avaliação do EZ Texting_ ### Minha Opinião de Especialista sobre Software de Marketing por SMS em 2026 O que se destaca para mim é como o software de marketing por SMS está sendo cada vez mais usado como um canal de engajamento central, não apenas uma ferramenta suplementar. Equipes de alto desempenho tratam as plataformas de marketing por SMS como parte de uma estratégia de comunicação com o cliente mais ampla, integrando-as com e-mail, sistemas de CRM e plataformas de ecommerce para criar jornadas de clientes coesas. As equipes que obtêm mais valor das soluções de marketing por SMS são aquelas que investem em automação e segmentação. Em vez de enviar campanhas pontuais, elas constroem fluxos de trabalho acionados com base no comportamento do cliente, estágio do ciclo de vida ou histórico de compras. É aqui que o melhor software de marketing por SMS se diferencia claramente de ferramentas mais básicas. Também vejo uma forte adoção em indústrias como ecommerce, varejo e serviços locais, onde a comunicação em tempo real impulsiona ações imediatas. Essas equipes priorizam a execução rápida de campanhas, entrega confiável e rastreamento claro de desempenho. O melhor software de marketing por SMS se destaca quando combina velocidade, automação e personalização. Não se trata apenas de enviar mensagens. Trata-se de criar interações oportunas e relevantes que impulsionam o engajamento e a receita em escala. ### FAQs sobre Software de Marketing por SMS #### Qual é o melhor software de marketing por SMS para pequenas empresas? Pequenas empresas geralmente priorizam facilidade de uso, acessibilidade e configuração rápida. Estas plataformas são comumente favorecidas: - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) – Interface simples com configuração rápida de campanhas e recursos principais fortes. - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) – Plataforma fácil de usar com suporte ao cliente sólido e escalabilidade. - [TextMagic](https://www.g2.com/products/textmagic/reviews) – Preço flexível pay-as-you-go ideal para equipes menores. #### Qual é a plataforma de marketing por SMS mais confiável para varejistas? Os varejistas precisam de alta entregabilidade, segmentação e engajamento em tempo real. Estas plataformas são frequentemente usadas em ambientes de varejo: - [Attentive](https://www.g2.com/products/attentive/reviews) – Construído para ecommerce com forte personalização e desempenho de campanhas. - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Integração profunda com plataformas de ecommerce e dados de clientes. - [Postscript](https://www.g2.com/products/postscript/reviews) – Projetado especificamente para lojas Shopify com fortes fluxos de automação. #### Qual é o melhor serviço de marketing por SMS com recursos de automação? A automação é fundamental para escalar campanhas e jornadas do cliente. Estas ferramentas são conhecidas por suas fortes capacidades de automação: - [Klaviyo SMS](https://www.g2.com/products/klaviyo/reviews) – Segmentação avançada e mensagens automatizadas de ciclo de vida. - [Attentive](https://www.g2.com/products/attentive/reviews) – Gatilhos comportamentais e mensagens personalizadas em escala. - [Postscript](https://www.g2.com/products/postscript/reviews) – Fluxos automatizados adaptados para casos de uso de ecommerce. #### Quais são os benefícios do software de marketing por SMS? O software de marketing por SMS permite que as empresas se comuniquem diretamente com os clientes em tempo real, muitas vezes resultando em taxas de abertura e resposta mais altas em comparação com outros canais. Ele ajuda as equipes a automatizar campanhas, enviar alertas sensíveis ao tempo e personalizar mensagens com base no comportamento do cliente. As plataformas de marketing por SMS também melhoram o engajamento ao alcançar clientes em dispositivos que eles verificam frequentemente, tornando-o um canal eficaz para promoções, lembretes e atualizações transacionais. #### Qual software combina marketing por e-mail e SMS? Algumas plataformas combinam tanto e-mail quanto SMS para apoiar campanhas multicanal. Estas ferramentas são comumente usadas para esse propósito: - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) – Forte marketing combinado de e-mail e SMS com dados de clientes unificados. - [HubSpot](https://www.g2.com/products/hubspot-marketing-hub/reviews) – Oferece automação de marketing integrada em e-mail, SMS e CRM. - [Omnisend](https://www.g2.com/products/omnisend/reviews) – Construído para ecommerce com fluxos de trabalho combinados de e-mail e SMS. ### Fontes 1. [Categoria G2](https://www.g2.com/categories/sms-marketing) definição e critérios de inclusão para Software de Marketing por SMS 2. [Metodologias de Pontuação de Pesquisa G2](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Definições de Satisfação, Presença no Mercado e Pontuação G2). **Pesquisado por:** [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh?_gl=1*nvv7gy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuNzU1ODM0NTYzLjE3NzM4NDEyNzQuMTc3Mzg0MTI3Mw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM4NTI0NjYkbzE5NCRnMSR0MTc3Mzg1NDE0MyRqNTgkbDAkaDA.) **Última Atualização em:** 19 de março de 2026