# The Top 20 Easiest To Use Shared Inbox Software

See the top Shared Inbox Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Shared+Inbox+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use%0aSee+the+top+Shared+Inbox+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use%0aSee+the+top+Shared+Inbox+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

The Top 20 Easiest To Use Shared Inbox Software

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Shared+Inbox+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use%0aSee+the+top+Shared+Inbox+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Shared+Inbox+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fshared-inbox%3Ftab%3Deasiest_to_use%0aSee+the+top+Shared+Inbox+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

[Collapse AllExpand All](#)

Usability Score

Compare

[Expand/Collapse Hiver in Gmail](#)

#1

[![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail")](/products/hiver-in-gmail/reviews)

[Hiver in Gmail](/products/hiver-in-gmail/reviews)

9.2

[Expand/Collapse Hiver in Gmail](#)

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

67%

Mid Market

27%

Enterprise

6%

[Expand/Collapse Podium](#)

#2

[![Podium](https://images.g2crowd.com/uploads/product/hd_favicon/7ad51b1556a385a48c1ebe601ccfab27/podium.svg "Podium")](/products/podium/reviews)

[Podium](/products/podium/reviews)

9.2

[Expand/Collapse Podium](#)

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

60%

Mid Market

35%

Enterprise

5%

[Expand/Collapse Missive](#)

#3

[![Missive](https://images.g2crowd.com/uploads/product/hd_favicon/7a4f901d50e8d0824a8699df35276baa/missive.svg "Missive")](/products/missive/reviews)

[Missive](/products/missive/reviews)

9.1

[Expand/Collapse Missive](#)

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

88%

Mid Market

12%

Enterprise

0%

[Expand/Collapse Front](#)

#4

[![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front")](/products/front/reviews)

[Front](/products/front/reviews)

9.0

[Expand/Collapse Front](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.4

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

48%

Mid Market

42%

Enterprise

10%

[Expand/Collapse Enchant](#)

#5

[![Enchant](https://images.g2crowd.com/uploads/product/hd_favicon/73d1bbe00cba712b2471af8e6cb68f68/enchant.svg "Enchant")](/products/enchant/reviews)

[Enchant](/products/enchant/reviews)

8.9

[Expand/Collapse Enchant](#)

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

10.0

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

86%

Mid Market

13%

Enterprise

2%

[Expand/Collapse Freshdesk](#)

#6

[![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")](/products/freshdesk/reviews)

[Freshdesk](/products/freshdesk/reviews)

8.8

[Expand/Collapse Freshdesk](#)

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.3

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

49%

Mid Market

40%

Enterprise

12%

[Expand/Collapse Whippy](#)

#7

[![Whippy](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_66b44111b1a7c63b777a67af2657136b/whippy.png "Whippy")](/products/whippy/reviews)

[Whippy](/products/whippy/reviews)

8.8

[Expand/Collapse Whippy](#)

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

69%

Mid Market

27%

Enterprise

4%

[Expand/Collapse Fin](#)

#8

[![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")](/products/fin/reviews)

[Fin](/products/fin/reviews)

8.7

[Expand/Collapse Fin](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.5

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

58%

Mid Market

38%

Enterprise

5%

[Expand/Collapse Zendesk for Customer Service](#)

#9

[![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")](/products/zendesk-for-customer-service/reviews)

[Zendesk for Customer Service](/products/zendesk-for-customer-service/reviews)

8.7

[Expand/Collapse Zendesk for Customer Service](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.2

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

41%

Mid Market

46%

Enterprise

14%

[Expand/Collapse eDesk](#)

#10

[![eDesk](https://images.g2crowd.com/uploads/product/hd_favicon/37bfc3bcadcf2a9f3d8047f14a1a9141/edesk.svg "eDesk")](/products/edesk/reviews)

[eDesk](/products/edesk/reviews)

8.7

[Expand/Collapse eDesk](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

85%

Mid Market

15%

[Expand/Collapse HubSpot Service Hub](#)

#11

[![HubSpot Service Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-service-hub.svg "HubSpot Service Hub")](/products/hubspot-service-hub/reviews)

[HubSpot Service Hub](/products/hubspot-service-hub/reviews)

8.6

[Expand/Collapse HubSpot Service Hub](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.4

Ease of Use

Average: 9.1

8.3

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

60%

Mid Market

37%

Enterprise

3%

[Expand/Collapse Spark for Teams](#)

#12

[![Spark for Teams](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_56ab6c9621d3b4f167bf595ed92896dc/spark-for-teams.png "Spark for Teams")](/products/spark-for-teams/reviews)

[Spark for Teams](/products/spark-for-teams/reviews)

8.6

[Expand/Collapse Spark for Teams](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

[Expand/Collapse Emailgistics](#)

#13

[![Emailgistics](https://images.g2crowd.com/uploads/product/hd_favicon/5685500a4bab64a63d50ff60db595f6f/emailgistics.svg "Emailgistics")](/products/emailgistics/reviews)

[Emailgistics](/products/emailgistics/reviews)

8.5

[Expand/Collapse Emailgistics](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

46%

Mid Market

48%

Enterprise

6%

[Expand/Collapse intheloop.io](#)

#14

[![intheloop.io](https://images.g2crowd.com/uploads/product/hd_favicon/7c187f2e451b86637eeafe2d50d2044d/intheloop-io.svg "intheloop.io")](/products/intheloop-io/reviews)

[intheloop.io](/products/intheloop-io/reviews)

8.5

[Expand/Collapse intheloop.io](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.8

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

89%

Mid Market

11%

[Expand/Collapse MessageDesk](#)

#15

[![MessageDesk](https://images.g2crowd.com/uploads/product/hd_favicon/175eac8d9af33c3b7761edc11db06b85/messagedesk.svg "MessageDesk")](/products/messagedesk/reviews)

[MessageDesk](/products/messagedesk/reviews)

8.5

[Expand/Collapse MessageDesk](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

79%

Mid Market

18%

Enterprise

3%

[Expand/Collapse BoldDesk](#)

#16

[![BoldDesk](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6c62a016a10cc82383d9ce82e04e42fa/bolddesk.png "BoldDesk")](/products/bolddesk/reviews)

[BoldDesk](/products/bolddesk/reviews)

8.5

[Expand/Collapse BoldDesk](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.2

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

57%

Mid Market

42%

Enterprise

1%

[Expand/Collapse Salesmsg](#)

#17

[![Salesmsg](https://images.g2crowd.com/uploads/product/hd_favicon/97c2986846846122fd3608873984f864/salesmsg.svg "Salesmsg")](/products/salesmsg/reviews)

[Salesmsg](/products/salesmsg/reviews)

8.5

[Expand/Collapse Salesmsg](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

70%

Mid Market

28%

Enterprise

3%

[Expand/Collapse Helpwise](#)

#18

[![Helpwise](https://images.g2crowd.com/uploads/product/hd_favicon/b1f3e3ece0a18d1591488030bb6e2b0a/helpwise.svg "Helpwise")](/products/helpwise/reviews)

[Helpwise](/products/helpwise/reviews)

8.4

[Expand/Collapse Helpwise](#)

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

[Expand/Collapse Keeping](#)

#19

[![Keeping](https://images.g2crowd.com/uploads/product/hd_favicon/7f65b242424bb7fd72486e1723cadcdc/keeping.svg "Keeping")](/products/keeping/reviews)

[Keeping](/products/keeping/reviews)

8.4

[Expand/Collapse Keeping](#)

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

80%

Mid Market

20%

[Expand/Collapse Help Scout](#)

#20

[![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout")](/products/help-scout/reviews)

[Help Scout](/products/help-scout/reviews)

8.3

[Expand/Collapse Help Scout](#)

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

61%

Mid Market

34%

Enterprise

5%