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The Top 20 Easiest To Use Session Replay Software

See the top Session Replay Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Glassbox

9.9

Overall Usability Score

9.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 8.8

9.9

Meets Requirements

Average: 9.1

9.9

Customer Segment Breakdown

Small Business

Mid Market

18%

Enterprise

77%

PostHog

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

78%

Mid Market

20%

Enterprise

LogRocket

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

63%

Mid Market

28%

Enterprise

Lucky Orange

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

84%

Mid Market

13%

Enterprise

Plerdy

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

Zipy

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 8.8

9.7

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

60%

Mid Market

26%

Enterprise

14%

Germain UX

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 8.8

9.3

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

82%

Mid Market

14%

Enterprise

Medallia Digital Experience Analytics (DXA)

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 8.8

9.4

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

15%

Mid Market

35%

Enterprise

50%

Mouseflow

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

68%

Mid Market

22%

Enterprise

#10

SessionStack

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

72%

Mid Market

19%

Enterprise

#11

UXCam

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

57%

Mid Market

29%

Enterprise

14%

#12

Fullstory

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.5

Ease of Use

Average: 8.8

8.0

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

30%

Mid Market

51%

Enterprise

19%

#13

WalkMe

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

14%

Mid Market

29%

Enterprise

58%

#14

Crazy Egg

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

46%

Mid Market

44%

Enterprise

11%

#15

Dynatrace

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.5

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

Mid Market

23%

Enterprise

69%

#16

Reactflow

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

92%

Mid Market

#17

Userpilot

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

42%

Mid Market

55%

Enterprise

#18

Contentsquare

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.5

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

18%

Mid Market

31%

Enterprise

51%

#19

Smartlook

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

85%

Mid Market

12%

Enterprise

#20

Exatom

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.1

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

43%

Mid Market

46%

Enterprise

11%