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The Top 20 Easiest To Use Session Replay Software

See the top Session Replay Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Glassbox

9.9

Overall Usability Score

9.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 8.8

9.9

Meets Requirements

Average: 9.1

9.9

Customer Segment Breakdown

Small Business

Mid Market

17%

Enterprise

78%

PostHog

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.9

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

79%

Mid Market

19%

Enterprise

LogRocket

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

63%

Mid Market

28%

Enterprise

10%

Lucky Orange

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

85%

Mid Market

13%

Enterprise

Plerdy

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.6

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

Zipy

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 8.8

9.7

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

61%

Mid Market

25%

Enterprise

14%

Germain UX

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 8.8

9.3

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

82%

Mid Market

14%

Enterprise

Medallia Digital Experience Analytics (DXA)

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 8.8

9.4

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

15%

Mid Market

35%

Enterprise

50%

Mouseflow

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

68%

Mid Market

22%

Enterprise

#10

Fullstory

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.5

Ease of Use

Average: 8.8

8.0

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

30%

Mid Market

51%

Enterprise

19%

#11

UXCam

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

57%

Mid Market

29%

Enterprise

14%

#12

SessionStack

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

72%

Mid Market

19%

Enterprise

#13

Crazy Egg

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

46%

Mid Market

44%

Enterprise

11%

#14

WalkMe

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

13%

Mid Market

29%

Enterprise

58%

#15

Reactflow

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 8.8

9.4

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

92%

Mid Market

#16

Userpilot

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.6

Ease of Use

Average: 8.8

8.2

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

40%

Mid Market

56%

Enterprise

#17

Dynatrace

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.5

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

Mid Market

23%

Enterprise

69%

#18

Heap | by Contentsquare

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

35%

Mid Market

54%

Enterprise

11%

#19

Exatom

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.2

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

40%

Mid Market

50%

Enterprise

10%

#20

Smartlook

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

85%

Mid Market

12%

Enterprise

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