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The Top 20 Easiest To Use Review Management Software

See the top Review Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Experience.com

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 8.7

9.3

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

25%

Mid Market

49%

Enterprise

27%

Shopper Approved

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 8.7

9.3

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

86%

Mid Market

13%

Enterprise

TrueReview

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.6

Ease of Use

Average: 8.7

9.4

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

90%

Mid Market

10%

EmbedReviews

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.4

Ease of Use

Average: 8.7

9.5

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

85%

Mid Market

11%

Enterprise

Housecall Pro

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.3

Ease of Use

Average: 8.7

9.6

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

Reviews.io

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.5

Ease of Use

Average: 8.7

8.7

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

85%

Mid Market

14%

Enterprise

bayreviews

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.6

Ease of Use

Average: 8.7

8.6

Meets Requirements

Average: 9.0

9.8

Customer Segment Breakdown

Small Business

80%

Mid Market

20%

Videowise

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 8.7

9.0

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

91%

Mid Market

Okendo

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.7

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

73%

Mid Market

23%

Enterprise

#10

Loox

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.8

Ease of Use

Average: 8.7

9.6

Meets Requirements

Average: 9.0

9.8

Customer Segment Breakdown

Small Business

86%

Mid Market

14%

#11

AiTrillion

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.7

9.0

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

#12

Emplifi Social Commerce Cloud

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 8.7

9.2

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

21%

Mid Market

49%

Enterprise

31%

#13

Feefo

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 8.7

8.6

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

47%

Mid Market

47%

Enterprise

#14

Reviewbox

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 8.7

8.5

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

25%

Mid Market

68%

Enterprise

#15

Sprinklr Social

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.5

Ease of Use

Average: 8.7

8.2

Meets Requirements

Average: 9.0

8.2

Customer Segment Breakdown

Small Business

21%

Mid Market

29%

Enterprise

51%

#16

Bazaarvoice

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.2

Ease of Use

Average: 8.7

7.1

Meets Requirements

Average: 9.0

8.0

Customer Segment Breakdown

Small Business

37%

Mid Market

40%

Enterprise

23%

#17

Sitejabber

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.6

Ease of Use

Average: 8.7

8.6

Meets Requirements

Average: 9.0

7.9

Customer Segment Breakdown

Small Business

79%

Mid Market

19%

Enterprise

#18

PowerReviews

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.1

Ease of Use

Average: 8.7

8.5

Meets Requirements

Average: 9.0

8.4

Customer Segment Breakdown

Small Business

18%

Mid Market

43%

Enterprise

39%

#19

ResellerRatings

7.4

Overall Usability Score

7.4

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 8.7

7.0

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

51%

Mid Market

45%

Enterprise

#20

Yotpo

6.9

Overall Usability Score

6.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

6.4

Ease of Use

Average: 8.7

7.3

Meets Requirements

Average: 9.0

7.6

Customer Segment Breakdown

Small Business

77%

Mid Market

21%

Enterprise