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The Top 20 Easiest To Use Remote Monitoring & Management (RMM) Software

See the top Remote Monitoring & Management (RMM) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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9.6

Overall Usability Score

9.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.6

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

42%

Mid Market

56%

Enterprise

NinjaOne

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

47%

Mid Market

49%

Enterprise

Atera

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

36%

Enterprise

Syncro

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

90%

Mid Market

Enterprise

Datto RMM

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

62%

Mid Market

34%

Enterprise

Pulseway

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

54%

Mid Market

40%

Enterprise

TeamViewer

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

42%

Mid Market

36%

Enterprise

22%

Splashtop Remote Support

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.1

9.8

Customer Segment Breakdown

Small Business

64%

Mid Market

32%

Enterprise

SuperOps

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

87%

Mid Market

12%

Enterprise

#10

N-able N-Sight RMM

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.4

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

78%

Mid Market

20%

Enterprise

#11

Naverisk RMM & PSA

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

#12

Pandora FMS

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

35%

Mid Market

47%

Enterprise

18%

#13

N-able N-central

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.0

Ease of Use

Average: 9.0

7.9

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

61%

Mid Market

34%

Enterprise

#14

Domotz

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.1

9.9

Customer Segment Breakdown

Small Business

76%

Mid Market

18%

Enterprise

#15

Kaseya VSA

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.0

Ease of Use

Average: 9.0

7.8

Meets Requirements

Average: 9.1

8.5

Customer Segment Breakdown

Small Business

52%

Mid Market

41%

Enterprise

#16

ManageEngine ServiceDesk Plus

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

Mid Market

60%

Enterprise

31%

#17

Addigy

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.3

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

61%

Mid Market

34%

Enterprise

#18

Electric MSP

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.1

8.3

Customer Segment Breakdown

Small Business

47%

Mid Market

53%

#19

ConnectWise Automate

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.4

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

69%

Mid Market

28%

Enterprise

#20

LogMeIn Resolve

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

37%

Mid Market

42%

Enterprise

22%