# Best Remote Monitoring & Management (RMM) Software - Page 3 ## How Many Remote Monitoring & Management (RMM) Software Products Does G2 Track? **Total Products under this Category:** 55 ### Category Stats (Aug 2026) - **Average Rating:** 4.53/5 (↑0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** RMM Central (+8.33%) - Among all products in this category, RMM Central recorded the largest rating increase compared to last month _Last updated: August 05, 2026_ ## How Does G2 Rank Remote Monitoring & Management (RMM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 18,000+ Authentic Reviews - 55+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Remote Monitoring & Management (RMM) Software ![G2 Grid® for Remote Monitoring & Management (RMM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.png?focus%5B%5D=25671&focus%5B%5D=16222&focus%5B%5D=126474&focus%5B%5D=2397&focus%5B%5D=70792&focus%5B%5D=68034&focus%5B%5D=67528&focus%5B%5D=101553) Highlighted products: NinjaOne, Atera, Acronis Cyber Protect Cloud, TeamViewer, Action1, Datto RMM, N-able N-central, and Syncro. Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-monitoring-management-rmm/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=atera&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=teamviewer&focus%5B%5D=action1&focus%5B%5D=datto-rmm&focus%5B%5D=n-able-n-central&focus%5B%5D=syncro) **Sponsored** ### ManageEngine Endpoint Central ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1717&secure%5Bchosen_at%5D=2026-08-12T07%3A39%3A08Z&secure%5Bdisplayable_resource_id%5D=1424&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1161&secure%5Bplacement_resource_ids%5D%5B%5D=1424&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=10524&secure%5Bresource_id%5D=1717&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-monitoring-management-rmm%3Fpage%3D3&secure%5Btoken%5D=ba4f9a1e27343d64ea28691b3cd760ccb6a95445b673d1b8245c1240089c7370&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fproducts%2Fdesktop-central%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DPatchManagement&secure%5Burl_type%5D=custom_url) ### [Canopy](https://www.g2.com/products/canopy-2023-10-03/reviews) Canopy provides remote monitoring and management software for connected products like self-service kiosks, POS systems, security systems, and restaurant technology. Product and technical support teams use Canopy to automate remote device management and proactively fix downtime, reducing costs and protecting resources. Canopy enables automated resolutions by connecting to and collecting data from every endpoint. This makes it possible to manage hardware, software, peripherals, OS, power, network settings, and more. Canopy is easily integrated into existing enterprise systems and offers workflow automation that can be configured to any set of hardware and software. These workflows can be used to automate resolutions, integrations, provisioning and enrollment. Learn more at gocanopy.com. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Canopy? - **Seller:** [Canopy](https://www.g2.com/sellers/canopy-4ef77598-b572-40a6-81bd-5f4b1c8ad40b) - **Year Founded:** 2013 - **HQ Location:** Alpharetta, US - **Twitter:** @goCanopy 267 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6fd0e8d95338cf33586a15117b132e87a2972a6ff3627e6605f29151a20ff407&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcanopy-rmm%2F&secure%5Burl_type%5D=linkedin_company_website) 39 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Canopy? **["One of the Best Software Tools—Packed with Features"](https://www.g2.com/survey_responses/canopy-review-13060650)** **Rating:** 5.0/5.0 stars _— Vaibhav A._ [Read full review](https://www.g2.com/survey_responses/canopy-review-13060650) ### [Computicate PSA](https://www.g2.com/products/computicate-psa/reviews) PSA software simplified - Computicate PSA is the go-to PSA platform for IT service providers that want to: - Automate their Billing and Save Hours per Week - Boost revenue with Automatic Time Tracking - Get access to Integrated RMM/PSA Ticketing - Do their Monthly Billing in just a few clicks - Get access to Effective Dashboards and powerful KPIs And lots more. Find out why Computicate PSA is the Most Cost-Effective Tool for Tech Companies by signing up for a free live demo. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Computicate PSA? - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Computicate PSA? - **Seller:** [Computicate](https://www.g2.com/sellers/computicate) - **Year Founded:** 2003 - **HQ Location:** Schaffhausen, Schaffhausen, Switzerland - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4bd17a2457bc6e50ad88f53ed23f50276ba836166094a2cb17bd693aa82cc02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facronis%2F&secure%5Burl_type%5D=linkedin_company_website) 1,879 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Computicate PSA? **["Easy and Simple PSA"](https://www.g2.com/survey_responses/computicate-psa-review-2724596)** **Rating:** 5.0/5.0 stars _— Michael P._ [Read full review](https://www.g2.com/survey_responses/computicate-psa-review-2724596) #### What Are G2 Users Discussing About Computicate PSA? - [What is Computicate PSA used for?](https://www.g2.com/discussions/what-is-computicate-psa-used-for) ### [Faronics Cloud](https://www.g2.com/products/faronics-cloud/reviews) Faronics is a Canadian software company headquartered in Vancouver, with a global footprint spanning over 150 countries. Established in 1996, Faronics has been at the forefront of delivering IT management and security solutions for organisations with shared computing environments. Our products are trusted by thousands of schools, libraries, and businesses worldwide to simplify endpoint control, reduce IT costs, and improve user experience. Faronics Cloud is a centralised platform that delivers a comprehensive suite of services for endpoint management, security, and control. It includes solutions such as Deep Freeze for system restore, Software Updater for automated application updates, WINSelect for policy enforcement, device monitoring, power management, and much more. Everything is managed via a cloud-based console, accessible from any browser, allowing IT teams to oversee and control their entire network remotely and securely. The primary value of Faronics Cloud lies in its ability to streamline IT operations and reduce the time and effort needed to manage multiple endpoints. It is especially powerful in environments with high user turnover or shared devices, such as schools, universities, and training centres. By automating routine tasks, enforcing policies, and ensuring system consistency, Faronics Cloud helps IT teams stay proactive, reduce downtime, and maintain secure, standardised computing environments with minimal manual intervention. **Average Rating:** 4.8/5.0 **Total Reviews:** 4 #### How Do G2 Users Rate Faronics Cloud? - **Ease of Admin:** 7.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Faronics Cloud? - **Seller:** [Faronics](https://www.g2.com/sellers/faronics-18f5bca6-4107-4e9e-979f-334265762ef6) - **Year Founded:** 1996 - **HQ Location:** Vancouver, Canada - **Twitter:** @faronics 1,457 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49ce7ac42869cf5882ee26910b7976ee5d91b97513c2ad824e395e1494872f16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffaronics%2F&secure%5Burl_type%5D=linkedin_company_website) 120 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 60% Small, 40% Medium #### What Do G2 Reviewers Say About Faronics Cloud? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **access ease** of Faronics Cloud for effortless system restoration and policy management. - Users value the **ease of system restore** with Faronics Cloud, simplifying policy creation and client management. - Users appreciate the **excellent customer service** and responsive technical support provided by Faronics Cloud. - Users value the **responsive technical and customer support** provided by Faronics Cloud, enhancing overall satisfaction. - Users find the **ease of use** in Faronics Cloud essential for restoring systems and managing policies effortlessly. ##### Cons - Users find Faronics Cloud's Deep Freeze to be **rather expensive** , making it less accessible for some users. #### What Are Recent G2 Reviews of Faronics Cloud? **["An excellent product, powerful and very useful"](https://www.g2.com/survey_responses/faronics-cloud-review-12847178)** **Rating:** 5.0/5.0 stars _— Jean-Christophe D._ [Read full review](https://www.g2.com/survey_responses/faronics-cloud-review-12847178) **["Reliable solution for endpoints"](https://www.g2.com/survey_responses/faronics-cloud-review-12852307)** **Rating:** 5.0/5.0 stars _— Eng. Alvaro V._ [Read full review](https://www.g2.com/survey_responses/faronics-cloud-review-12852307) ### [Helios](https://www.g2.com/products/helios-2026-07-12/reviews) Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It brings monitoring, security, patching, remote access, Microsoft 365 and a full helpdesk into one hosted platform, with AI that spots problems, fixes them and closes the ticket. Helios is built around AI, not retrofitted. AI Ops answers questions about the fleet in plain English and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket instead of twenty. Self-healing automation runs a script, notes the ticket and closes it on resolution. A built-in AI Service Desk Agent triages and replies to inbound email in seconds. Included on every plan: patch management (Windows + third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals, AI-generated QBRs, asset lifecycle and backup monitoring. The agent runs on Windows, Windows Server, macOS and Linux. Pricing is flat per plan, not per technician: Starter £99/mo (25 devices), Growth £199/mo (250 devices, white-label portal), Scale £399/mo (unlimited). 14-day free trial, no credit card. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Helios? - **Device Management:** 10.0/10 (Category avg: 9.3/10) - **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10) #### Who Is the Company Behind Helios? - **Seller:** [Helios](https://www.g2.com/sellers/helios-2026-07-13) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Helios? **["Fast Deployment, Polished Interface Powered by Useful AI that genuinely works."](https://www.g2.com/survey_responses/helios-review-13099452)** **Rating:** 5.0/5.0 stars _— Oscar R._ [Read full review](https://www.g2.com/survey_responses/helios-review-13099452) ### [Level RMM](https://www.g2.com/products/level-rmm/reviews) Level gives your IT team the flexibility and security to manage, monitor, and control your endpoints from anywhere in the world. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Level RMM? - **Seller:** [Level Software](https://www.g2.com/sellers/level-software) - **Year Founded:** 2019 - **HQ Location:** Asheville, US - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f308023a18ab55d4722afb6c8f1482e8ca1db32a9768c3f64474ad7041255cac&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2FLevelRMM&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Level RMM? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **seamless automation** of Level RMM, which functions efficiently without any manual intervention. ##### Cons - Users express frustration over the lack of an **iPhone app** , limiting usability for those constantly on the move. #### What Are Recent G2 Reviews of Level RMM? **["Level IT experience"](https://www.g2.com/survey_responses/level-rmm-review-10776332)** **Rating:** 5.0/5.0 stars _— Jereme S._ [Read full review](https://www.g2.com/survey_responses/level-rmm-review-10776332) ### [O&O Syspectr](https://www.g2.com/products/o-o-software-o-o-syspectr/reviews) O&O Syspectr monitors your Windows systems in the background and immediately communicates possible problems – detecting problems before they cause pain. In addition, with O&O Syspectr you get a comprehensive overview and deep insights into your Windows infrastructure. You can have all relevant system information displayed at any time: hardware, software, levels and health status of the hard disks, connection status as well as internal and external IP addresses and much more. O&O Syspectr does not only monitor, but also helps you actively: with the integrated Remote Desktop, you can always help your users directly on their PC. The administration takes place at O&O Syspectr via the web browser. Any current browser can be used on any Internet-enabled device. Because the application is fully web-based, no additional software or plug-ins are required. This also applies to the Remote Desktop, which also runs completely in the browser. **Average Rating:** 4.1/5.0 **Total Reviews:** 7 #### How Do G2 Users Rate O&O Syspectr? - **Ease of Admin:** 8.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind O&O Syspectr? - **Seller:** [O&O Software](https://www.g2.com/sellers/o-o-software) - **Year Founded:** 1997 - **HQ Location:** Berlin, Germany - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=046ea378cfd5a6fa778e87c963d701615d0995a6eb390b25ce12ca41445225b8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fo%26o-software-gmbh&secure%5Burl_type%5D=linkedin_company_website) 16 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 71% Large, 43% Medium #### What Are Recent G2 Reviews of O&O Syspectr? **["It's a Great Way to Keep Our Computers Healthy"](https://www.g2.com/survey_responses/o-o-syspectr-review-11651245)** **Rating:** 4.5/5.0 stars _— Michael B._ [Read full review](https://www.g2.com/survey_responses/o-o-syspectr-review-11651245) **["I Can Finally Manage All My Computers in One Place"](https://www.g2.com/survey_responses/o-o-syspectr-review-11599942)** **Rating:** 4.5/5.0 stars _— Verified User in Computer Games_ [Read full review](https://www.g2.com/survey_responses/o-o-syspectr-review-11599942) ### [Rev.io](https://www.g2.com/products/rev-io/reviews) Rev.io is the only provider to seamlessly integrate native communications billing, PSA, RMM, EDR and secure payment processing, delivered through a single AI-native platform. Purpose-built for IT MSPs, Telecom and Cloud Communications Service Providers, Security Integrators and other field service businesses, Rev.io empowers organizations to streamline operations, accelerate revenue growth, and deliver standout customer experiences across the entire service lifecycle. Rev.io’s next-generation platform was built with AI at it's core. From intelligent ticket routing, predictive scheduling, and automated dispatching to dynamic billing, anomaly detection, and real-time analytics, AI in Rev.io drives smarter decisions, reduces manual work, and improves operational efficiency. With Rev.io, providers manage the full customer journey - from quote to cash - within a single, unified, cloud-based solution. The platform automates onboarding, ticketing, inventory tracking, usage-based and recurring billing, tax compliance, secure payments, and performance reporting. Built for flexibility and scalability, Rev.io helps businesses launch new services faster, adapt to market shifts, and grow with confidence. Trusted by thousands of service providers nationwide, Rev.io combines deep industry expertise with a future-focused roadmap and a commitment to client success. With AI embedded throughout, Rev.io is redefining what modern service providers can achieve. Rev.io provides service providers a single platform for: • Customer management • Quoting • Ticketing • Time tracking • Scheduling • Dispatch • Inventory management • Project management • Billing (recurring and usage-based) • Payments Processing • Customer Portal • RMM • EDR • Cloud Backup • Intelligent Reporting & Analytics • AI Assistant • Mobile Application Learn more about the Rev.io platform and schedule your personalized demo at www.rev.io **Average Rating:** 3.9/5.0 **Total Reviews:** 14 #### How Do G2 Users Rate Rev.io? - **Ease of Admin:** 6.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Rev.io? - **Seller:** [Rev.io PSA formerly Tigerpaw One](https://www.g2.com/sellers/rev-io-psa-formerly-tigerpaw-one) - **Year Founded:** 2002 - **HQ Location:** Atlanta, GA - **Twitter:** @rev\_io\_hq 453 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27f34ab2ba5e1f947cc62d4ec463c5adf4ddab61debc84d3cfd444373a98658b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frev.io%2F&secure%5Burl_type%5D=linkedin_company_website) 191 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Telecommunications - **Company Size:** 50% Medium, 43% Small #### What Do G2 Reviewers Say About Rev.io? _AI-generated summary from verified user reviews_ ##### Pros - Users praise Rev.io for their **fast and helpful customer support** that effectively resolves issues quickly. - Users love the **ease of use** of Rev.io, finding the interface intuitive and user-friendly for all tasks. - Users find Rev.io's **user interface easy to navigate** , enhancing their overall experience with the product. ##### Cons - Users face **billing issues** with Rev.io, including inaccurate cost displays and unethical practices post-contract termination. - Users experience **access limitations** with Rev.io, particularly in decimal support, complicating proposals and customer transparency. - Users face significant **accuracy issues** with Rev.io, especially regarding cost calculations that impact proposals and customer perceptions. - Users find Rev.io's **complexity in handling decimal points** complicates proposal creation and customer billing clarity. - Users find **complex processes** in Rev.io make proposal creation and billing setup difficult and potentially misleading. #### What Are Recent G2 Reviews of Rev.io? **["REVIO’s Easy, Scalable Portal That Unifies Billing and Operational Updates"](https://www.g2.com/survey_responses/rev-io-review-12568459)** **Rating:** 4.5/5.0 stars _— Verified User in Telecommunications_ [Read full review](https://www.g2.com/survey_responses/rev-io-review-12568459) **["Efficient Billing and Support with Minor Precision Issues"](https://www.g2.com/survey_responses/rev-io-review-12316145)** **Rating:** 5.0/5.0 stars _— Bob Z._ [Read full review](https://www.g2.com/survey_responses/rev-io-review-12316145) #### What Are G2 Users Discussing About Rev.io? - [What is Rev.io used for?](https://www.g2.com/discussions/what-is-rev-io-used-for) ### [BoolDesk](https://www.g2.com/products/booldesk/reviews) BoolDesk is a cloud-based IT Service Management (ITSM) and Remote Monitoring & Management (RMM) platform built for managed service providers and IT teams. It combines helpdesk ticketing, endpoint monitoring, remote access, and automation into a single unified platform. IT teams use BoolDesk to manage service requests, monitor the health of client endpoints, automate routine maintenance tasks, and resolve incidents efficiently. The platform is designed to support organisations managing multiple client environments and distributed infrastructure, providing real-time visibility and control across all managed devices from one central interface. #### Who Is the Company Behind BoolDesk? - **Seller:** [BoolDesk](https://www.g2.com/sellers/booldesk) - **Year Founded:** 2023 - **HQ Location:** Austin, Texas, United States - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c05b759fa07f6b6e0a01a23d11fecdbd4c2c2695de5dccf1ec6d5adf682c40a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbooldesk%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [COOKIES](https://www.g2.com/products/cookies/reviews) COOKIES (Comprehensive Operations & Optimization Kit for IT Environment Solutions) is an all-in-one toolkit for Windows system administrators and IT professionals. Includes network diagnostics, system monitoring, PowerShell integration, Active Directory tools, and automation utilities. Streamline daily IT operations, troubleshoot connectivity issues, and manage Windows environments more efficiently. Designed for help desk technicians, system administrators, and IT support teams managing enterprise Windows networks. #### Who Is the Company Behind COOKIES? - **Seller:** [Icebox Software](https://www.g2.com/sellers/icebox-software) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [EyeOTmonitor](https://www.g2.com/products/eyeotmonitor/reviews) EyeOTmonitor is a cloud-based monitoring platform purpose-built to protect camera health, image integrity, and overall system reliability across modern physical security environments. Designed for organizations managing large, distributed camera deployments, EyeOTmonitor helps ensure that every camera is not only online, but delivering clear, usable images you can trust when it matters most. At the center of the platform is ImageAssure, EyeOTmonitor’s advanced AI-powered camera health solution. ImageAssure continuously evaluates the actual image coming from each camera rather than relying on basic connectivity checks alone. Using computer vision and machine learning, it detects common and critical image issues such as blur, obstruction, overexposure, underexposure, scene changes, and camera drift. This allows teams to identify image degradation early, before it impacts security operations, investigations, or compliance requirements. ImageAssure supports reference images and camera-specific instructions, allowing each camera to be evaluated based on its intended purpose and field of view. A parking lot camera, a license plate capture camera, and an indoor hallway camera can all be monitored differently, ensuring alerts are meaningful and accurate. Cameras are checked frequently, providing near-real-time insight into image quality and performance without requiring manual spot checks. EyeOTmonitor connects camera health with VMS, network, and device intelligence, giving teams the full context needed to troubleshoot issues quickly. When a camera problem occurs, operators can immediately see whether the issue is image-related, network-related, or tied to the device itself. Visual topology and geospatial maps make it easy to locate affected cameras and understand their relationship to the broader system. A powerful severity-based alerts engine prioritizes issues based on impact, helping teams focus on what truly matters instead of being overwhelmed by noise. This proactive approach reduces downtime, improves service levels, and helps teams maintain confidence in their security systems. Built for security integrators, enterprises, smart cities, and critical infrastructure operators, EyeOTmonitor delivers a practical, scalable way to maintain camera integrity, prove system performance, and ensure cameras are always ready to deliver reliable, actionable images. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 #### How Do G2 Users Rate EyeOTmonitor? - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) - **Device Management:** 9.2/10 (Category avg: 9.3/10) - **Service Management:** 9.2/10 (Category avg: 8.5/10) - **Remote Monitoring:** 10.0/10 (Category avg: 9.3/10) #### Who Is the Company Behind EyeOTmonitor? - **Seller:** [EyeOTmonitor](https://www.g2.com/sellers/eyeotmonitor) - **Year Founded:** 2014 - **HQ Location:** Chicago, us - **Twitter:** @EyeOTMonitor 338 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e6f0fd63e5139a4573e79013d280f9e25409ab4078173bf87a47bb026326717&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feyeotmonitor%2F&secure%5Burl_type%5D=linkedin_company_website) 18 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About EyeOTmonitor? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **top-notch customer support** of EyeOTmonitor, enhancing their overall experience with the product. - Users find the **ease of use** of EyeOTmonitor remarkable, facilitating straightforward implementation without coding skills. - Users find the **easy implementation** of EyeOTmonitor seamless, requiring no coding skills for setup in IoT ecosystems. - Users appreciate the **easy implementation and monitoring** features of EyeOTmonitor, enhancing their IoT device management experience. - Users value the **visibility of all endpoints** provided by EyeOTmonitor, appreciating its reasonable price and excellent support. ##### Cons - Users find the **geo maps' design lacking** , especially compared to Google Maps, and dislike the installation process. - Users find the **learning curve steep** due to the dull UI and complex installation process of EyeOTmonitor. #### What Are Recent G2 Reviews of EyeOTmonitor? **["My experience of monitoring IOT Networks with EyeOTmonitor"](https://www.g2.com/survey_responses/eyeotmonitor-review-8762881)** **Rating:** 4.0/5.0 stars _— Gaurav S._ [Read full review](https://www.g2.com/survey_responses/eyeotmonitor-review-8762881) **["Great value for the price"](https://www.g2.com/survey_responses/eyeotmonitor-review-9911521)** **Rating:** 5.0/5.0 stars _— Joseph B._ [Read full review](https://www.g2.com/survey_responses/eyeotmonitor-review-9911521) ### [Gardiyan Endpoint Management](https://www.g2.com/products/gardiyan-endpoint-management/reviews) Gardiyan Endpoint Management System is a comprehensive endpoint management solution designed to eliminate complexity in corporate IT infrastructures, operating under the motto "Single Platform, Total Control." With its hybrid architecture supporting Windows, Linux, and macOS, it provides a flexible management experience across on-premise, cloud, or hybrid environments. Utilizing an XMPP-based secure communication protocol and an LDAP-independent architecture, Gardiyan minimizes operational overhead while managing thousands of devices in dispersed structures in real-time. Core Features and Capabilities Gardiyan builds endpoint management upon three main pillars: Monitoring, Management, and Security. 1. Advanced Monitoring System and Resource Tracking: Monitor CPU, memory, disk usage, and network activity in real-time. User and Device Auditing: Centrally track user sessions, USB/external disk movements, file integrity, and port statuses (open/closed). Inventory Visibility: Automatically discover hardware and software inventory and generate license compliance reports. 2. Centralized Management Remote Access and Support: Establish secure remote desktop connections via RDP, SSH, and VNC without additional licensing costs, with full session recording capabilities. Automation and Script Management: Deploy scripts written in 8 different languages to thousands of devices simultaneously; automate patching and updates. Rapid Actions: Perform critical interventions such as stopping services, terminating sessions, or deleting files with a single click. Policy Management: Centrally manage USB restrictions, application installation/uninstallation, and network settings through group policies. 3. Integrated Security Vulnerability and Threat Management: Conduct vulnerability scans through Nessus and OpenVAS integrations; ensure end-to-end protection with TrendMicro and Xcitium (Comodo) integrations. Compliance and Regulation: Provides logging, backup, and reporting infrastructure that supports compliance with standards such as KVKK, GDPR, ISO 27001, and SOC 2. Network and Access Security: Enhances cyber resilience through firewall management and prevention of unauthorized device access. Why Gardiyan? Developed to increase operational efficiency and reduce costs, Gardiyan delivers these proven benefits to its users: 90% Automation: Automates manual tasks. 70% Operational Speed: Significant reduction in help desk (ticket) volume. 40% Time Savings: Allows IT teams to focus on strategic initiatives. 50% Risk Reduction: Minimizes security breaches and incidents impacting revenue. #### Who Is the Company Behind Gardiyan Endpoint Management? - **Seller:** [Gardiyan Sistem Güvenlik Teknolojileri A.Ş.](https://www.g2.com/sellers/gardiyan-sistem-guvenlik-teknolojileri-a-s) - **Year Founded:** 2019 - **HQ Location:** Ankara, TR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f7fcead999f430924178d5007261345ef4f34a7fd568a8acedf1c33e5134672c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgardiyan%2F&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® ### [Iperius One](https://www.g2.com/products/iperius-one/reviews) Iperius One is an all-in-one platform built for Managed Service Providers. It brings together RMM, Remote Access, and Backup in a single, centralized dashboard to help MSPs monitor endpoints, support clients, and protect data efficiently. Designed to scale across multiple customers, Iperius One simplifies daily operations, improves visibility, and reduces management overhead. #### Who Is the Company Behind Iperius One? - **Seller:** [Enter](https://www.g2.com/sellers/enter) - **HQ Location:** Grottammare, AP - **Twitter:** @enter 2,965 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a6de8723d2872d4c4c16204b0ff99f61cad1c7f29a39ffa88d7b182c673edfc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fenter-srl%2F&secure%5Burl_type%5D=linkedin_company_website) 29 employees on LinkedIn® ### [KairosLink](https://www.g2.com/products/kairoslink/reviews) KairosLink combines remote monitoring and management with a full ITSM helpdesk in one console, so MSP technicians work from a single tool instead of switching between separate products. The agent, the relay server and the viewer are all built in house, so there are no third party licenses to contract separately. The Windows agent reports hardware and software inventory, service health and patch status in real time. Unattended remote control connects in seconds without a VPN, with credential injection at the Windows logon screen and automatic reconnection across session changes. A screen wall shows live thumbnails of connected endpoints. Patch management works with patching groups, Patch Tuesday scheduling and Windows Update classifications, so update policies map to how the MSP already organizes its customers. Agents update remotely from the console, in batches, with a full audit log. The Microsoft Defender console exposes protection status, threat history and bulk actions across the fleet. Disabling real time protection requires re-authentication and a written justification, and protection re-enables automatically after 60 minutes. Web filtering applies DNS policies directly at the endpoint, assigned per Active Directory security group, per organizational unit or as a customer-wide fallback, with hash-based synchronization and fail-open behavior so browsing never breaks if the policy service is unreachable. Certificate management scans Windows certificate stores, monitors public SSL endpoints and handles ACME renewal over DNS-01, without private keys ever passing through the platform. The built-in AI reads the endpoint, suggests a diagnosis, writes the PowerShell script and documents the session, instead of answering questions in a chat window. The ticketing side covers SLA tracking, customer satisfaction ratings, prepaid hour blocks and a customer-facing portal. Reports are white labeled with the MSP brand. Security: AES-256 credential vault with folder-level granular permissions and a full audit trail, MFA with trusted devices, row level multitenancy so each customer environment stays isolated. Interface and support in Spanish and English. No long term contracts. Pricing starts at USD 36 per month. Free 14 day trial, no credit card required. #### Who Is the Company Behind KairosLink? - **Seller:** [MITS GROUP LLC](https://www.g2.com/sellers/mits-group-llc) - **HQ Location:** New Mexico, United States. - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0cd6bb5c0653b6b75b11e6760a48729c2cdfc189cf67d94b831086434496d6d9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkairoslink%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Lavawall](https://www.g2.com/products/lavawall/reviews) Lavawall® is a cybersecurity operations platform built for MSPs and lean IT teams that need more visibility, automation, training, and security coverage without adding more tools. Lavawall combines cross-platform patch management, vulnerability management, GRC, Google Workspace and Microsoft 365 monitoring, cloud security visibility, domain and email security analysis, compliance reporting, remote support, phishing reporting, email review, training, and automated executive reporting in a single platform. It monitors Windows, macOS, Linux, Microsoft 365, Google Workspace, Azure, domains, and SaaS applications while helping IT teams identify security risks, improve reliability, and reduce support workloads. Key capabilities include: Patching and vulnerability management for 7,500+ applications and operating systems Microsoft 365, Entra ID, and Azure security monitoring Google Workspace security monitoring Domain, DNS, SPF, DKIM, DMARC, and external attack surface analysis Automated executive and client-facing reports Compliance and governance reporting Secure remote support and scripting Asset lifecycle and hardware refresh planning Security event correlation across endpoints, cloud services, and identity platforms Web chat and logging Lavawall is designed to help MSPs improve client retention, streamline operations, reduce cybersecurity risk, and demonstrate measurable value through automated reporting and proactive security management. Best for: Managed Service Providers (MSPs), virtual CIO/vCISO practices, and small-to-medium organizations with lean IT teams that need enterprise-grade cybersecurity visibility without enterprise complexity. #### Who Is the Company Behind Lavawall? - **Seller:** [ThreeShield Information Security](https://www.g2.com/sellers/threeshield-information-security) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3287da166b87d896fb93f35b3d7e472f89b867d3be7c31c974de5385adbc8fbe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthreeshield&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Lavawall? **["How can we save money and time while increasing security and productivity?"](https://www.g2.com/survey_responses/lavawall-review-12977733)** **Rating:** 5.0/5.0 stars _— Verified User in Computer & Network Security_ [Read full review](https://www.g2.com/survey_responses/lavawall-review-12977733) ### [Lunixar RMM](https://www.g2.com/products/lunixar-rmm/reviews) Lunixar RMM is a cloud-based remote monitoring and management platform built for managed service providers (MSPs) and IT teams. Developed to address the operational challenges of modern IT environments, Lunixar focuses on delivering scalable, reliable, and easy-to-deploy tools that help organizations maintain visibility and control across distributed devices. The platform offers real-time monitoring, remote access, alerting, automation, and script execution, along with centralized device management and inventory tracking. Lunixar RMM enables technicians to troubleshoot systems quickly, automate repetitive tasks, and proactively detect issues before they impact end users. Its architecture is designed for secure multi-tenant environments, making it suitable for service providers managing multiple clients. Lunixar RMM helps MSPs reduce downtime, streamline daily operations, and improve service delivery while scaling their business efficiently. By combining proactive monitoring with automation and remote support capabilities, the platform allows IT teams to operate more effectively, lower support costs, and deliver a better experience to their customers. #### Who Is the Company Behind Lunixar RMM? - **Seller:** [Lunixar](https://www.g2.com/sellers/lunixar) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=59ebd9303426e5f7f27edd6e3c76ba54bff5402793bd2ffe458993742d85e00a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flunixar%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/remote-monitoring-management-rmm?order=g2_score&page=2#product-list) - [1](/categories/remote-monitoring-management-rmm?order=g2_score#product-list) - [2](/categories/remote-monitoring-management-rmm?order=g2_score&page=2#product-list) - 3 - [4](/categories/remote-monitoring-management-rmm?order=g2_score&page=4#product-list) - [Next ›Next ›](/categories/remote-monitoring-management-rmm?order=g2_score&page=4#product-list) Spotlight Categories [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) [Compensation Management Software](https://www.g2.com/categories/compensation-management) [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) [Integration Platform as a Service (iPaaS) Solutions](https://www.g2.com/categories/ipaas) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem) - [Digital Governance](/categories/digital-governance) [Browse Remote Monitoring & Management (RMM) Themes](/categories/remote-monitoring-management-rmm/themes) ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin) Updated April 10, 2026 Remote monitoring and management (RMM) software allows IT teams and managed service providers (MSPs) to remotely oversee, control, and maintain systems, networks, and devices from a centralized dashboard, enabling proactive issue detection, automated remediation, and efficient management of distributed IT infrastructures without requiring on-site access. ### Core Capabilities of RMM Software To qualify for inclusion in the Remote Monitoring and Management (RMM) category, a product must: - Monitor IT assets such as endpoints, servers, mobile devices, and applications - Provide basic network visibility such as endpoint connectivity and uptime checks - Discover and track IT-related issues through automated alerting and thresholds - Provide secure remote access and control of endpoints for diagnostics, maintenance, and user support without physical presence - Support the automation of recurring IT maintenance tasks such as deploying scripts, managing services, or executing batch operations across multiple endpoints - Support patch management for OS and application updates - Provide asset inventory and configuration management - Generate real-time alerts and notifications - Offer centralized dashboards and reporting tools ### Common Use Cases for RMM Software Internal IT departments and MSPs use RMM software to maintain continuous system performance and address issues before they impact users. Common use cases include: - Monitoring distributed endpoints and servers from a single dashboard to ensure uptime and performance - Automating patch deployment and routine maintenance tasks across multiple devices without manual intervention - Proactively detecting and remediating issues before they escalate into outages or service disruptions ### How RMM Software Differs from Other Tools RMM tools work in the background monitoring systems and handling routine maintenance, while [help desk software](https://www.g2.com/categories/help-desk) and [service desk software](https://www.g2.com/categories/service-desk) manage user-facing communication and issue tracking. RMM platforms often integrate directly with these tools so that performance data, alerts, and asset details automatically feed into ticketing systems, creating a proactive, data-driven approach to IT service management when the two are paired together. ### Insights from G2 on RMM Software Based on category trends on G2, remote endpoint access and automated patch management stand out as the most valued capabilities. These platforms deliver reductions in on-site support visits and improved mean time to resolution as primary outcomes of adoption. Show More