# Best Patient Engagement Software for Small Business - Page 2 ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Aug 2026) - **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,700+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=48097&focus%5B%5D=19432&focus%5B%5D=87629&focus%5B%5D=47612&focus%5B%5D=108963&focus%5B%5D=154579&focus%5B%5D=27950&focus%5B%5D=155274) Highlighted products: Weave, Birdeye, NexHealth, Pabau Practice Management, Zanda (formerly Power Diary), Carepatron, Adit, and Curogram. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=birdeye&focus%5B%5D=nexhealth&focus%5B%5D=pabau-practice-management&focus%5B%5D=zanda-formerly-power-diary&focus%5B%5D=carepatron&focus%5B%5D=adit&focus%5B%5D=curogram&segment=small-business) **Sponsored** ### Plauti Plauti keeps your CRM data accurate, complete, and ready for business. Verify, deduplicate, manipulate, and assign records automatically so your teams can trust their data and act fast. Because when data is right, actions are right. And when actions are right, trust follows. - Verify: validate and format addresses, emails and phone numbers - Plauti Agentforce: power agents with data management actions - Deduplicate: find, prevent and merge duplicate records - Assign: route and assign any record instantly - Manipulate: handle data in single-action execution - Restore: Restore record changes across your data within Salesforce Whether you're improving customer experience, achieving AI readiness, improving data governance or driving operational efficiency, the solutions work together to turn scattered data into a trusted resource that fuels confident decision-making and business growth. \> 100% Native to Salesforce - No external processing, full data control. \> Enterprise security -Salesforce compliance, no third-party risks. \> No-Code customization - Adapt workflows easily, without IT reliance. \> Scalable & efficient - Automate processes and manage data at scale. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-05T13%3A47%3A14Z&secure%5Bdisplayable_resource_id%5D=74&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1187697&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1187697&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=afb067889fcefc24822fc792529dbe93cbd782dd83bf3b7f2175a7e514b836f5&secure%5Burl%5D=https%3A%2F%2Fwww.plauti.com%2F&secure%5Burl_type%5D=custom_url) ### [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows. **Average Rating:** 4.7/5.0 **Total Reviews:** 332 #### How Do G2 Users Rate EHRYourWay? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind EHRYourWay? - **Seller:** [EHR Your Way](https://www.g2.com/sellers/ehr-your-way) - **Company Website:** ehryourway.com - **Year Founded:** 2008 - **HQ Location:** San Diego, California - **Twitter:** @ehryourway 168 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5eee67a9f7400daff75e67a2cb2cf322c139f3ba627fd3ab4ee15b86552deaf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fehr-your-way%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Therapist, Office Manager - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 55% Small, 43% Medium #### What Do G2 Reviewers Say About EHRYourWay? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EHR Your Way, simplifying navigation and streamlining daily tasks effectively. - Users find EHRYourWay’s **customer support exceptional** , promptly assisting with issues and enhancing overall user experience. - Users value the **efficiency** of EHRYourWay, enjoying streamlined workflows and quick access to necessary information. - Users appreciate the **streamlined documentation workflow** of EHRYourWay, which enhances efficiency and reduces administrative tasks. - Users praise the **user-friendly navigation** of EHRYourWay, making it convenient for staff and improving their experience. ##### Cons - Users often face **technical issues** , including bugs and slow performance, which hinder daily workflow and productivity. - Users find the **limited customization** in EHRYourWay restricting for their clinical documentation needs. - Users find **poor navigation** in EHRYourWay frustrating, impacting usability and slowing down their workflow significantly. - Users find EHRYourWay to be **not user-friendly** , especially for older coworkers and during busy workflow times. - Users notice a **significant learning curve** with EHRYourWay, making initial navigation challenging for new users. #### What Are Recent G2 Reviews of EHRYourWay? **["Consistently Excellent Support and a Smooth EHRYW Implementation"](https://www.g2.com/survey_responses/ehryourway-review-12678542)** **Rating:** 4.0/5.0 stars _— Kate T._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12678542) **["Extremely Helpful and Time-Saving EHR with Minimal Issues"](https://www.g2.com/survey_responses/ehryourway-review-12210651)** **Rating:** 5.0/5.0 stars _— Amanda J._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12210651) #### What Are G2 Users Discussing About EHRYourWay? - [What are the EHR functions?](https://www.g2.com/discussions/what-are-the-ehr-functions) - 1 comment - [What are the key components of an EHR?](https://www.g2.com/discussions/what-are-the-key-components-of-an-ehr) - [What are the unique features of electronic health record software?](https://www.g2.com/discussions/what-are-the-unique-features-of-electronic-health-record-software) - 1 comment - [What are the features of an EHR system?](https://www.g2.com/discussions/ehr-your-way-what-are-the-features-of-an-ehr-system) ### [Klara](https://www.g2.com/products/klara/reviews) Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows. **Average Rating:** 4.6/5.0 **Total Reviews:** 105 #### How Do G2 Users Rate Klara? - **Workflow Management:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.0/10 (Category avg: 8.5/10) - **Patient Communications:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Klara? - **Seller:** [Klara](https://www.g2.com/sellers/klara) - **Company Website:** www.klara.com - **Year Founded:** 2013 - **HQ Location:** New York, NY - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a136dfcaab706c805cb4c3fc325040525850012ad38737d8ff40f5700f062501&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetklara%2F&secure%5Burl_type%5D=linkedin_company_website) 89 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 72% Small, 21% Medium #### What Do G2 Reviewers Say About Klara? _AI-generated summary from verified user reviews_ ##### Pros - Users love Klara for its **user-friendly communication** , providing quick and safe interaction with their doctors' offices. - Users love the **ease of use** of Klara, enjoying seamless communication and customization options for patient interactions. - Users appreciate the **simplicity of patient communication** with Klara, enjoying easy access and outreach capabilities. - Users recognize the **efficient texting communication** of Klara, enhancing patient interaction and streamlining operations effectively. - Users praise the **easy and intuitive interface** of Klara, enhancing productivity and communication with patients. ##### Cons - Users find Klara's **limited features** frustrating, as it hampers easy use and lacks necessary customization options. - Users experience significant **communication issues** with Klara, facing difficulties in accessing past conversations and receiving timely support. - Users face **messaging issues** in Klara, including glitches, unclear messages, and difficulties in managing communications effectively. - Users struggle with **search issues** in Klara, often unable to find closed conversations or locate patients efficiently. - Users express frustration with **limited messaging features** , including small texts and lack of customization options. #### What Are Recent G2 Reviews of Klara? **["Enhanced Patient Communication, Easy Setup"](https://www.g2.com/survey_responses/klara-review-12000889)** **Rating:** 5.0/5.0 stars _— Abigail S._ [Read full review](https://www.g2.com/survey_responses/klara-review-12000889) **["Effortless Patient Communication with Klara"](https://www.g2.com/survey_responses/klara-review-12657112)** **Rating:** 4.5/5.0 stars _— KRUNAL P._ [Read full review](https://www.g2.com/survey_responses/klara-review-12657112) #### What Are G2 Users Discussing About Klara? - [What is Klara used for?](https://www.g2.com/discussions/what-is-klara-used-for) - [What does Klara do?](https://www.g2.com/discussions/what-does-klara-do) - 1 comment - [What is Klara app?](https://www.g2.com/discussions/what-is-klara-app) - 1 comment - [How much does Klara cost?](https://www.g2.com/discussions/how-much-does-klara-cost) - 1 comment ### [RevenueWell](https://www.g2.com/products/revenuewell/reviews) RevenueWell is a dental practice management and patient communication platform that helps dental practices attract new patients, automate administrative workflows, and strengthen relationships with existing patients throughout the care journey. Designed for solo practices, group practices, and dental specialists, the platform integrates marketing, communication, and front-office tools into a single solution built specifically for the dental industry. RevenueWell was founded in 2010 by dental professionals to address the operational and communication challenges unique to dental practices. The platform reduces manual front-desk work by automating outreach, appointment management, and patient follow-up — allowing staff to spend less time on administrative tasks and more time on patient care. Core platform capabilities include: Automated appointment reminders, post-op instructions, and treatment plan follow-ups via email, text, and phone Two-way texting and integrated phone (RevenueWell Phone) for flexible, real-time patient communication Online scheduling and digital patient intake forms (RevenueWell Forms) to reduce paperwork and streamline check-in Social media management and online reputation management tools to support patient acquisition Teledentistry support for remote patient consultations RevenueWell also offers add-on products for practices that want to extend their capabilities: AI Receptionist — An AI-powered virtual receptionist that handles inbound patient calls, answers common questions, and captures appointment requests around the clock, reducing missed calls and front-desk phone volume AI Insurance Verification — An automated insurance verification tool that checks patient eligibility in real time, reducing manual verification time and helping prevent claim errors before appointments For practices that prefer a fully managed approach to patient acquisition, RevenueWell offers digital marketing services, including website design, paid search advertising, and SEO — handled by a team with dental-specific marketing expertise. This allows practices to outsource their online marketing without managing agencies or building in-house capabilities. RevenueWell integrates with major dental practice management systems, making it compatible with existing clinical workflows without requiring practices to replace their current software infrastructure. **Average Rating:** 4.7/5.0 **Total Reviews:** 134 #### How Do G2 Users Rate RevenueWell? - **Workflow Management:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind RevenueWell? - **Seller:** [RevenueWell](https://www.g2.com/sellers/revenuewell) - **Company Website:** www.revenuewell.com - **Year Founded:** 2010 - **HQ Location:** Chicago, Illinois - **Twitter:** @RevenueWell 1,154 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0e12552de097bc30837d89437e68b0925849f295247afd570a035b22dd480b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1183856%2F&secure%5Burl_type%5D=linkedin_company_website) 156 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 93% Small, 6% Medium #### What Do G2 Reviewers Say About RevenueWell? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** with RevenueWell, enhancing patient connections and simplifying practice management. - Users appreciate the **effective patient communication** features of RevenueWell, enhancing their connection and engagement with patients. - Users appreciate the **automatic reminders** in RevenueWell, which streamline appointment confirmations and save valuable time. - Users appreciate the **confirmation automation** of RevenueWell, simplifying patient communication and saving valuable staff time. - Users love the **efficiency** of RevenueWell, appreciating time savings in confirmations, reminders, and real-time notifications. ##### Cons - Users report frustrating **billing issues** with RevenueWell, including delays in cancellation and excessive password changes. - Users report frequent **technical issues** with RevenueWell, including glitches and difficulties with campaign alerts and reminders. - Users experience **messaging issues** with RevenueWell, reporting instability and lack of timely notifications in the mobile app. - Users face **connectivity issues** with RevenueWell, impacting timely patient communications and overall app stability. - Users report **poor customer service** , citing long billing issues and difficult transitions to RevenueWell phones. #### What Are Recent G2 Reviews of RevenueWell? **["Helpful Insights and Great Communication"](https://www.g2.com/survey_responses/revenuewell-review-13068805)** **Rating:** 4.5/5.0 stars _— Karen D._ [Read full review](https://www.g2.com/survey_responses/revenuewell-review-13068805) **["RevenueWell is like having an extra person working for you."](https://www.g2.com/survey_responses/revenuewell-review-879108)** **Rating:** 5.0/5.0 stars _— Lesley R._ [Read full review](https://www.g2.com/survey_responses/revenuewell-review-879108) #### What Are G2 Users Discussing About RevenueWell? - [What does RevenueWell do?](https://www.g2.com/discussions/what-does-revenuewell-do) - [Who owns RevenueWell?](https://www.g2.com/discussions/who-owns-revenuewell) - [How much does RevenueWell cost?](https://www.g2.com/discussions/how-much-does-revenuewell-cost) - [What is RevenueWell?](https://www.g2.com/discussions/what-is-revenuewell) ### [Lighthouse 360](https://www.g2.com/de/products/lighthouse-360/reviews) Lighthouse 360+™ ist Ihre All-in-One-Plattform zur Verbesserung der Patientenerfahrung, die nahtlos mit jedem Praxisverwaltungssystem (PMS) integriert werden kann. Lighthouse 360+ ermöglicht es Zahnarztpraxen jeder Größe, einschließlich Standorten mit mehreren Niederlassungen, die Patientenkommunikation, das Reputationsmanagement und die allgemeine Praxisfunktionalität nahtlos zu integrieren. Die plattformunabhängigen Fähigkeiten der Plattform ermöglichen es Praxen, unabhängig von ihrem PMS zu profitieren. **Average Rating:** 3.7/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Lighthouse 360? - **Workflow-Verwaltung:** 7.9/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 7.4/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 10.0/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Lighthouse 360? - **Verkäufer:** [Henry Schein One](https://www.g2.com/de/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0) - **Gründungsjahr:** 2018 - **Hauptsitz:** American Fork, UTAH - **Twitter:** @Henryscheinone 157 Twitter-Follower - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c085ea416b5e6b925e3c5a24df84d407832f0b65c7a290923f99ef7d84eef1fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhenry-schein-one%2F&secure%5Burl_type%5D=linkedin_company_website) 1,388 Mitarbeiter\*innen auf LinkedIn® - **Eigentum:** NASDAQ:HSIC #### Who Uses This Product? - **Top Industries:** Gesundheit, Wellness und Fitness - **Company Size:** 94% Small, 6% Medium #### What Do G2 Reviewers Say About Lighthouse 360? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer schätzen den **ausgezeichneten Kundensupport** von Lighthouse 360, was die Integration nahtlos und benutzerfreundlich macht. - Benutzer loben die **Benutzerfreundlichkeit** von Lighthouse 360 und heben seine benutzerfreundliche Natur und die schnelle Anpassung des Personals hervor. - Benutzer schätzen die **Effizienz** von Lighthouse 360, da es die Abläufe vereinfacht und verpasste Termine effektiv minimiert. - Benutzer schätzen die **einfache Integration und den ausgezeichneten Kundensupport** von Lighthouse 360, was die Effizienz und Benutzererfahrung verbessert. - Benutzer schätzen die **Produktzufriedenheit** mit Lighthouse 360 und loben seine Benutzerfreundlichkeit sowie den ausgezeichneten Kundensupport. ##### Cons - Benutzer wünschen sich mehr **Anpassungsoptionen** für automatisierte Texte in Lighthouse 360, um die Funktionalität zu verbessern. #### What Are Recent G2 Reviews of Lighthouse 360? **["Einfach zu bedienen, reduziert verpasste Termine!"](https://www.g2.com/de/survey_responses/lighthouse-360-review-10764543)** **Rating:** 4.0/5.0 stars _— Verifizierter Benutzer in Medizinische Praxis_ [Read full review](https://www.g2.com/de/survey_responses/lighthouse-360-review-10764543) **["Leicht intuitiv"](https://www.g2.com/de/survey_responses/lighthouse-360-review-6716655)** **Rating:** 4.0/5.0 stars _— Nicholas R._ [Read full review](https://www.g2.com/de/survey_responses/lighthouse-360-review-6716655) ### [DearDoc](https://www.g2.com/products/deardoc/reviews) DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration. **Average Rating:** 4.2/5.0 **Total Reviews:** 47 #### How Do G2 Users Rate DearDoc? - **Workflow Management:** 7.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.8/10 (Category avg: 8.5/10) - **Patient Communications:** 7.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind DearDoc? - **Seller:** [Deardoc](https://www.g2.com/sellers/deardoc) - **Year Founded:** 2019 - **HQ Location:** New York, New York - **Twitter:** @getDearDoc 40 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c0ee602d95a15fc9382e193762f4e9e4ac5d5e05a02150d73ef3e03822091e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetdeardoc%2F&secure%5Burl_type%5D=linkedin_company_website) 125 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 91% Small, 9% Medium #### What Do G2 Reviewers Say About DearDoc? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **efficient patient communication** of DearDoc, enhancing engagement and simplifying front desk tasks. - Users find DearDoc to be **easy to use** , thanks to its efficient AI chat and seamless integration. - Users value the **efficient appointment scheduling** by DearDoc, converting missed calls into real appointments seamlessly. - Users appreciate the **instant response time** of DearDoc, enhancing patient engagement and increasing appointment requests significantly. - Users appreciate the **efficient AI chat** that captures patient interest and answers questions seamlessly. ##### Cons - Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction. - Users frequently face **payment issues** with DearDoc, including unexpected charges and inadequate support for cancellations. - Users report severe issues with **poor customer support** , experiencing delays, miscommunication, and frustrating service delivery. - Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding. - Users find the **complex interface** of DearDoc overwhelming due to its multitude of customizable options. #### What Are Recent G2 Reviews of DearDoc? **["Reaching new clientele with excellent onboarding and support"](https://www.g2.com/survey_responses/deardoc-review-13156676)** **Rating:** 4.5/5.0 stars _— Verified User in Veterinary_ [Read full review](https://www.g2.com/survey_responses/deardoc-review-13156676) **["Real-Time Patient Communication That Strengthens Our Web Presence"](https://www.g2.com/survey_responses/deardoc-review-13192692)** **Rating:** 5.0/5.0 stars _— Jeannett M._ [Read full review](https://www.g2.com/survey_responses/deardoc-review-13192692) #### What Are G2 Users Discussing About DearDoc? - [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment ### [InteliChart](https://www.g2.com/products/intelichart/reviews) InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement. **Average Rating:** 4.4/5.0 **Total Reviews:** 69 #### How Do G2 Users Rate InteliChart? - **Workflow Management:** 8.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.1/10 (Category avg: 8.5/10) - **Patient Communications:** 8.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind InteliChart? - **Seller:** [InteliChart](https://www.g2.com/sellers/intelichart) - **Company Website:** intelichart.com - **Year Founded:** 2006 - **HQ Location:** Charlotte, North Carolina - **Twitter:** @InteliChart 929 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7079f0c1d85dda7ea0833822ae85d13e9e7f50d1bbcf7316cb6877eb50c0963&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelichart%2F&secure%5Burl_type%5D=linkedin_company_website) 80 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 55% Medium, 35% Small #### What Do G2 Reviewers Say About InteliChart? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of InteliChart, streamlining patient registration and communication effectively. - Users value the **efficient patient communication** features of InteliChart, enhancing both patient experience and staff workflow. - Users appreciate the **easy patient communication** facilitated by InteliChart, enhancing efficiency for both staff and patients. - Users value the **efficiency** of InteliChart, enhancing communication and streamlining workflow for healthcare providers. - Users find **easy integrations** with InteliChart enhance functionality and improve patient experience significantly. ##### Cons - Users find the **limited features** of InteliChart frustrating, particularly regarding patient reminders and population filters. - Users find InteliChart **not user-friendly** , struggling with its complex layout and time-consuming setup process. - Users find the **difficult setup** of InteliChart frustrating, especially for accessing multiple accounts or features. - Users are frustrated by the **missing features** in InteliChart, impacting usability and desired functionalities. - Users report **EMR integration issues** with InteliChart, impacting access to essential patient information and requiring IT intervention. #### What Are Recent G2 Reviews of InteliChart? **["Intelichart has been an amazing product for our Clinic"](https://www.g2.com/survey_responses/intelichart-review-10237753)** **Rating:** 4.5/5.0 stars _— Adriana S._ [Read full review](https://www.g2.com/survey_responses/intelichart-review-10237753) **["Creating a positive patient portal experience, boosting engagement"](https://www.g2.com/survey_responses/intelichart-review-13056501)** **Rating:** 4.5/5.0 stars _— Stacie E._ [Read full review](https://www.g2.com/survey_responses/intelichart-review-13056501) #### What Are G2 Users Discussing About InteliChart? - [What is InteliChart used for?](https://www.g2.com/discussions/what-is-intelichart-used-for) - 1 upvote ### [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system. **Average Rating:** 4.1/5.0 **Total Reviews:** 255 #### How Do G2 Users Rate Tebra (previously Kareo + PatientPop)? - **Workflow Management:** 8.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.2/10 (Category avg: 8.5/10) - **Patient Communications:** 8.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind Tebra (previously Kareo + PatientPop)? - **Seller:** [Tebra](https://www.g2.com/sellers/tebra) - **Company Website:** www.tebra.com - **HQ Location:** Corona del Mar, US - **Twitter:** @TebraOfficial 11,001 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f476671e845ed3354293255147e6bafac74615cda9f81109a1fb3513f1b106b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftebra%2F&secure%5Burl_type%5D=linkedin_company_website) 1,054 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 86% Small, 11% Medium #### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Tebra, highlighting ease of use and simple setup. - Users praise the **responsive customer support** of Tebra, appreciating quick resolutions and personal assistance via video chat. - Users value Tebra's **efficiency** in managing tasks and claims seamlessly, enhancing productivity and user experience significantly. - Users appreciate the **user-friendly app and AI note feature** , enhancing convenience and efficiency in healthcare management. - Users appreciate the **customizability** of Tebra, benefiting from multiple templates and easy report generation. ##### Cons - Users find the **limited features** of Tebra hinder their efficiency, especially regarding sorting and billing capabilities. - Users face **inadequate reporting** issues, requiring manual data manipulation and experiencing duplicate reports and refresh problems. - Users find the **inefficiency** of Tebra due to excessive clicking and lengthy report generation processes frustrating. - Users experience **billing issues** that hinder workflow, including slow claims, limited changes post-billing, and incorrect patient coupons. - Users find Tebra's reporting to be **inefficient** , often requiring manual data exports to meet their needs. #### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)? **["Easy Charge Capture for Accurate Coding"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)** **Rating:** 5.0/5.0 stars _— Belinda C._ [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619) **["Easy to use!"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)** **Rating:** 5.0/5.0 stars _— Dawn P._ [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720) #### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)? - [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly) - [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment - [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm) - [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment - [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different) ### [OhMD](https://www.g2.com/products/ohmd/reviews) OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed **Average Rating:** 4.8/5.0 **Total Reviews:** 170 #### How Do G2 Users Rate OhMD? - **Workflow Management:** 9.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind OhMD? - **Seller:** [OhMD](https://www.g2.com/sellers/ohmd) - **Company Website:** www.ohmd.com - **Year Founded:** 2016 - **HQ Location:** Burlington, Vermont - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f5f4f9f930d1fe933d1181ba6633d352657fe77b139588ffb7e7218a2ad14ee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3265568%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, Medical Assistant - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 54% Small, 45% Medium #### What Do G2 Reviewers Say About OhMD? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **easy communication** with patients via OhMD, eliminating phone tag and ensuring timely responses. - Users value the **easy patient communication** with OhMD, enhancing connections without sharing personal phone numbers. - Users love the **user-friendly experience** of OhMD, facilitating quick, bidirectional communication with patients. - Users love the **texting feature** of OhMD for seamless communication with patients, enhancing convenience and accessibility. - Users value the **efficient patient communication** through OhMD, enhancing convenience and minimizing missed connections. ##### Cons - Users experience **messaging issues** with OhMD, including lack of privacy and the need to refresh for new messages. - Users highlight the **limited features** of OhMD, expressing a desire for more functionality and improvements. - Users find the **limited messaging features** of OhMD hinder their ability to communicate efficiently and manage patient interactions. - Users feel there's a lack of **missing features** in OhMD, limiting its full potential and functionality. - Users experience occasional **technical issues** with OhMD, including slow performance and temporary login problems. #### What Are Recent G2 Reviews of OhMD? **["OhMD easy to integrate"](https://www.g2.com/survey_responses/ohmd-review-11680721)** **Rating:** 5.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/ohmd-review-11680721) **["Love OHMD"](https://www.g2.com/survey_responses/ohmd-review-11664821)** **Rating:** 5.0/5.0 stars _— Lisa S._ [Read full review](https://www.g2.com/survey_responses/ohmd-review-11664821) #### What Are G2 Users Discussing About OhMD? - [What is OhMD used for?](https://www.g2.com/discussions/what-is-ohmd-used-for) ### [NextGen Healthcare EHR](https://www.g2.com/products/nextgen-healthcare-ehr/reviews) NextGen Healthcare provides ambulatory practices of all sizes award-winning solutions along with dedicated support and professional services. We align with your goals to achieve the success that results in healthier patients and happier providers. NextGen® Enterprise EHR offers your practice configurable clinical content, intuitive workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, your providers’ smartphones become an extension of your EHR, which saves valuable time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient Listening AI technology. NextGen Mobile Pro provides these capabilities to our clients, replacing their need for additional integrated solutions. Managed cloud hosting keeps your practice secure and makes upgrades easy, though on-premise options are also available. NextGen® Enterprise PM supports patient registration and scheduling, eligibility verification, and pre-service financial clearance. It also provides rules-based charge creation, claims scrubbing and processing, and supports A/R management and collections and reporting. Your healthcare organization can benefit from robust technology and professional services that integrate with your EHR and PM system. You can enhance patient engagement, better manage your revenue cycle, optimize the management of your patient population, and expand communication with other healthcare organizations. NextGen® Office is a cloud-based EHR designed to support your practice growth, save staff time, and increase patient volume. This fully integrated clinical and billing platform features specialty-specific EHR content, mobile accessibility, a revenue cycle management system, and a convenient patient portal. Your care team can benefit from easy-to-use, cost-efficient technology that adapts to their workflow and is accessible from anywhere. They can touch, talk, or type encounter notes directly into the clinical documentation. Patients can also be empowered to manage their care as you enable them to go online to schedule appointments, request refills, schedule virtual visits, and connect with their providers. **Average Rating:** 3.7/5.0 **Total Reviews:** 169 #### How Do G2 Users Rate NextGen Healthcare EHR? - **Workflow Management:** 8.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.6/10 (Category avg: 8.5/10) - **Patient Communications:** 7.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind NextGen Healthcare EHR? - **Seller:** [NextGen Healthcare](https://www.g2.com/sellers/nextgen-healthcare) - **Company Website:** www.nextgen.com - **Year Founded:** 1974 - **HQ Location:** Remote - **Twitter:** @NextGen 21,203 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69cda26ad2397a3cfc66daa1946cac220719acd4e10eae75910f9f9a0e2fef9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12738%2F&secure%5Burl_type%5D=linkedin_company_website) 3,193 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 55% Medium, 39% Small #### What Do G2 Reviewers Say About NextGen Healthcare EHR? _AI-generated summary from verified user reviews_ ##### Pros - Users find NextGen Healthcare EHR to be **easy to manage and train** , enhancing efficiency with responsive support. - Users find the **support and training** of NextGen Healthcare EHR to be effective and manageable for new users. - Users find the **training process** for NextGen Healthcare EHR to be manageable and effective, enhancing overall usability. - Users appreciate the **fast and helpful support** from NexGen, making it easy to train new users effectively. - Users value the **customizability** of NextGen Healthcare EHR, tailoring the software to fit their specific needs. ##### Cons - Users struggle with the **difficult navigation** of NextGen Healthcare EHR, finding it hard to use and enroll patients. - Users find the **navigation difficult** , making it challenging for patients to efficiently access the system. - Users find the **access issues** with the patient portal frustrating, making enrollment difficult for patients. - Users are frustrated with the **excessive clicks required** and the limitation of accessing only one patient chart at a time. - Users find the **confusing features** of NextGen Healthcare EHR frustrating, particularly with excessive clicks and limited chart access. #### What Are Recent G2 Reviews of NextGen Healthcare EHR? **["NextGen Healthcare EHR: Driving Efficiency and Innovation at MSO Holdings"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947)** **Rating:** 5.0/5.0 stars _— Jose D._ [Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12891947) **["Robust Features with Slight Learning Curve"](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141)** **Rating:** 4.0/5.0 stars _— Chez G._ [Read full review](https://www.g2.com/survey_responses/nextgen-healthcare-ehr-review-12928141) #### What Are G2 Users Discussing About NextGen Healthcare EHR? - [What is NextGen Healthcare EHR used for?](https://www.g2.com/discussions/what-is-nextgen-healthcare-ehr-used-for) - [How much does NextGen EHR cost?](https://www.g2.com/discussions/how-much-does-nextgen-ehr-cost) - [How do you use NextGen EHR?](https://www.g2.com/discussions/how-do-you-use-nextgen-ehr) - [Who uses NextGen?](https://www.g2.com/discussions/who-uses-nextgen) - [What is NextGen software?](https://www.g2.com/discussions/what-is-nextgen-software) - 1 comment ### [Updox](https://www.g2.com/products/updox/reviews) With over 470k users, 68k physicians, 150 million patients and 150+ EHR integrations, Updox empowers physicians, pharmacists and other healthcare providers and staff to be more efficient and effective. We provide HIPAA-compliant electronic fax, secure text & SMS, video chat, patient reminders, broadcast messaging and so much more. **Average Rating:** 4.4/5.0 **Total Reviews:** 102 #### How Do G2 Users Rate Updox? - **Workflow Management:** 8.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.0/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Updox? - **Seller:** [EverPro](https://www.g2.com/sellers/everpro) - **Year Founded:** 2016 - **HQ Location:** Denver, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3bc9eefe9136096fcd51bbdfa20a8076aa048f93029450d0bd6706aaa000a93a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevercommerce%2F&secure%5Burl_type%5D=linkedin_company_website) 1,612 employees on LinkedIn® - **Ownership:** NASDAQ: EVCM #### Who Uses This Product? - **Who Uses This:** Medical Assistant, Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 85% Small, 9% Medium #### What Are Recent G2 Reviews of Updox? **["Excellent software for online consultation"](https://www.g2.com/survey_responses/updox-review-8941267)** **Rating:** 5.0/5.0 stars _— Khushi P._ [Read full review](https://www.g2.com/survey_responses/updox-review-8941267) **["Great Software!!"](https://www.g2.com/survey_responses/updox-review-8966403)** **Rating:** 5.0/5.0 stars _— Avinash A._ [Read full review](https://www.g2.com/survey_responses/updox-review-8966403) #### What Are G2 Users Discussing About Updox? - [What are the benefits and drawbacks of using Updox for patient communication?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-updox-for-patient-communication) - [How do I fax from Updox?](https://www.g2.com/discussions/how-do-i-fax-from-updox) - [How much does Updox cost per month?](https://www.g2.com/discussions/how-much-does-updox-cost-per-month) - 2 comments - [Does Updox have an app?](https://www.g2.com/discussions/does-updox-have-an-app) - 1 comment - [What is Updox used for?](https://www.g2.com/discussions/what-is-updox-used-for) - 5 comments ### [Luma Health](https://www.g2.com/products/luma-health/reviews) Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients. **Average Rating:** 4.8/5.0 **Total Reviews:** 81 #### How Do G2 Users Rate Luma Health? - **Workflow Management:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.5/10 (Category avg: 8.5/10) - **Patient Communications:** 9.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Luma Health? - **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health) - **Year Founded:** 2015 - **HQ Location:** San Mateo, California - **Twitter:** @lumahealthhq 686 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e3d15a86d881aa1e7579816ce015619b0fe1ecca1b0f4d4b3ca16453090685d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403362%2F&secure%5Burl_type%5D=linkedin_company_website) 198 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Medium, 38% Small #### What Do G2 Reviewers Say About Luma Health? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention. - Users value the **easy communication** with patients, facilitating quick and effective replies. - Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency. - Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses. - Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving. ##### Cons - Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use. - Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data. - Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience. - Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully. - Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management. #### What Are Recent G2 Reviews of Luma Health? **["Luma Leads The Way"](https://www.g2.com/survey_responses/luma-health-review-9733505)** **Rating:** 4.5/5.0 stars _— Vonda M._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505) **["Effortless Patient Communication Made Easy"](https://www.g2.com/survey_responses/luma-health-review-11980167)** **Rating:** 5.0/5.0 stars _— Stephanie S._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167) #### What Are G2 Users Discussing About Luma Health? - [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment - [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment - [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate) - [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do) ### [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. **Average Rating:** 4.2/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate Raintree Systems? - **Workflow Management:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.4/10 (Category avg: 8.5/10) - **Patient Communications:** 8.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Raintree Systems? - **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems) - **Company Website:** www.raintreeinc.com - **Year Founded:** 1983 - **HQ Location:** Chandler, AZ - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7de253d6fdca9588dd0bf734db06c554ccced869cd687636063f1bae1ba6ef7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F56783%2F&secure%5Burl_type%5D=linkedin_company_website) 303 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 46% Medium, 40% Small #### What Do G2 Reviewers Say About Raintree Systems? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **innovative features** of Raintree Systems, enhancing workflow efficiency and integrating modern technology seamlessly. - Users love the **ease of use** of Raintree Systems, enjoying streamlined workflows and comprehensive features all in one place. - Users appreciate the **efficiency** of Raintree Systems, enhancing workflows and simplifying billing processes effectively. - Users value the **responsive customer support** and seamless documentation integration offered by Raintree Systems. - Users value the **business efficiency** of Raintree Systems, praising its streamlined processes and effective support for clinic operations. ##### Cons - Users find Raintree Systems **not user-friendly** due to its outdated interface and overwhelming complexity for new users. - Users find **poor usability** challenging, with complex features that overwhelm and hinder effective use for ABA therapy. - Users face a **steep learning curve** and find usability challenging without adequate support or training from Raintree Systems. - Users often face **navigation difficulties** with Raintree Systems due to its outdated interface and overwhelming functions. - Users struggle with **difficult navigation** due to an outdated interface and lack of intuitive design in Raintree Systems. #### What Are Recent G2 Reviews of Raintree Systems? **["Strong Features but Room for Improvement"](https://www.g2.com/survey_responses/raintree-systems-review-11353838)** **Rating:** 4.0/5.0 stars _— Courtni D._ [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838) **["Raintree Makes Therapy Documentation Fast and Effortless"](https://www.g2.com/survey_responses/raintree-systems-review-13068969)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-13068969) #### What Are G2 Users Discussing About Raintree Systems? - [What is Raintree Systems | Therapy & Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment ### [Intiveo](https://www.g2.com/products/intiveo/reviews) Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff productivity, and increase revenue growth. Our platform improves patient engagement and loyalty through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front-office workflows, centralizing patient engagement and communication management. Our dedicated team of experts offers personalized onboarding and ongoing support for seamless launch and scalability as your practice grows. Intiveo serves over 15,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale. Experience the Intiveo advantage – where dental practices flourish, and patients look forward to their visits with confidence and clarity. **Average Rating:** 4.8/5.0 **Total Reviews:** 31 #### How Do G2 Users Rate Intiveo? - **Workflow Management:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.1/10 (Category avg: 8.5/10) - **Patient Communications:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind Intiveo? - **Seller:** [Intiveo](https://www.g2.com/sellers/intiveo) - **Year Founded:** 2010 - **HQ Location:** Vancouver, CA - **Twitter:** @Intiveo 183 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27bfc8e2049c49b1292c058d93f2841800fca64b5d8779de4c7ffeb780ea636e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2642067%2F&secure%5Burl_type%5D=linkedin_company_website) 60 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 84% Small, 13% Medium #### What Do G2 Reviewers Say About Intiveo? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Intiveo, allowing them to achieve quick and precise results effortlessly. ##### Cons - Users find the **long waiting time** until 7am to access voicemails frustrating and inconvenient. - Users are frustrated with the **poor call functionality** , making it difficult to check voice mails promptly. - Users express frustration over **unreliable communication** due to delayed access to voicemails until 7am. #### What Are Recent G2 Reviews of Intiveo? **["Very reliable and 100 %accurate when it come to verify cancel apts. love it."](https://www.g2.com/survey_responses/intiveo-review-7448524)** **Rating:** 5.0/5.0 stars _— Verified User in Alternative Dispute Resolution_ [Read full review](https://www.g2.com/survey_responses/intiveo-review-7448524) **["Streamlined Patient Management, Exceptional Experience"](https://www.g2.com/survey_responses/intiveo-review-9922852)** **Rating:** 4.0/5.0 stars _— Dr. Hamza T._ [Read full review](https://www.g2.com/survey_responses/intiveo-review-9922852) ### [SimplePractice](https://www.g2.com/products/simplepractice/reviews) SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself. **Average Rating:** 4.1/5.0 **Total Reviews:** 127 #### How Do G2 Users Rate SimplePractice? - **Workflow Management:** 8.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 7.8/10 (Category avg: 8.5/10) - **Patient Communications:** 8.1/10 (Category avg: 8.8/10) #### Who Is the Company Behind SimplePractice? - **Seller:** [SimplePractice](https://www.g2.com/sellers/simplepractice) - **Year Founded:** 2012 - **HQ Location:** Santa Monica, California - **Twitter:** @simplepractice 2,441 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cf17c4d073a60e96f2fc08e22f84ab0b800f414230e1b6968ee027ff4cc693a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2686631%2F&secure%5Burl_type%5D=linkedin_company_website) 649 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Therapist, Owner - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 97% Small, 2% Medium #### What Do G2 Reviewers Say About SimplePractice? _AI-generated summary from verified user reviews_ ##### Pros - Users find SimplePractice to be incredibly **easy to use** , streamlining appointments, documentation, and billing efficiently. - Users love the **automation features** of SimplePractice, significantly enhancing efficiency in scheduling, billing, and compliance. - Users value the **time-saving document management features** of SimplePractice, enhancing efficiency and organization in their practice. - Users appreciate the **easy access** of SimplePractice, facilitating smooth navigation for both practitioners and clients. - Users love the **time-saving features** of SimplePractice that enhance compliance, billing, and overall efficiency in client management. ##### Cons - Users find the **limited features** for reporting and chart options frustrating, impacting overall efficiency and usability. - Users find **inadequate reporting** features frustrating, as they complicate workflows and increase manual tasks unnecessarily. - Users often face **inconveniences** with bugs and extra steps in workflows, increasing their workload when using SimplePractice. - Users feel that there is **limited customization** available, particularly regarding features and workflows within group practice plans. - Users find the **limited functionality** of SimplePractice restricts customization and complicates workflow for individual practitioners. #### What Are Recent G2 Reviews of SimplePractice? **["Streamlined EHR with Telehealth Integration"](https://www.g2.com/survey_responses/simplepractice-review-12220573)** **Rating:** 5.0/5.0 stars _— Anamile G._ [Read full review](https://www.g2.com/survey_responses/simplepractice-review-12220573) **["Easy to Use for Solo Providers—Keeps Scheduling and Reminders Flowing"](https://www.g2.com/survey_responses/simplepractice-review-12652346)** **Rating:** 5.0/5.0 stars _— Verified User in Mental Health Care_ [Read full review](https://www.g2.com/survey_responses/simplepractice-review-12652346) #### What Are G2 Users Discussing About SimplePractice? - [What are the benefits and challenges of using SimplePractice for managing your practice?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-simplepractice-for-managing-your-practice) - [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) - 1 comment - [What is simple practice LLC?](https://www.g2.com/discussions/what-is-simple-practice-llc) - [How much is simple practice per month?](https://www.g2.com/discussions/how-much-is-simple-practice-per-month) - [Is simple practice an EHR?](https://www.g2.com/discussions/is-simple-practice-an-ehr) ### [Doctible](https://www.g2.com/products/doctible/reviews) In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more. Doctors and their staff really love our smart, automated workflows for collecting online reviews and user-friendly patient tools that make booking appointments and getting to your practice on-time a breeze. **Average Rating:** 4.5/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Doctible? - **Workflow Management:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Doctible? - **Seller:** [PracticeTek](https://www.g2.com/sellers/practicetek) - **Year Founded:** 2020 - **HQ Location:** N/A - **Twitter:** @\_practiceq 2 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7376b8c953fab036f3506a1313ec7faa764d9f7238f301091678eed0307f222&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpracticetek&secure%5Burl_type%5D=linkedin_company_website) 169 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 83% Small, 17% Medium #### What Do G2 Reviewers Say About Doctible? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Doctible, enjoying its user-friendly platform for managing appointments. - Users appreciate the **effective patient communication** capabilities of Doctible, enhancing patient notification processes. - Users appreciate the **effective tracking system** in Doctible, which efficiently notifies patients about important updates. ##### Cons - Users find the absence of a **daily balances feature** in Doctible frustrating compared to competitors like Revenue Well. #### What Are Recent G2 Reviews of Doctible? **["Easy to use!"](https://www.g2.com/survey_responses/doctible-review-11175095)** **Rating:** 5.0/5.0 stars _— Andrew D._ [Read full review](https://www.g2.com/survey_responses/doctible-review-11175095) **["Great for our office"](https://www.g2.com/survey_responses/doctible-review-11162323)** **Rating:** 4.5/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/doctible-review-11162323) #### What Are G2 Users Discussing About Doctible? - [What is Doctible used for?](https://www.g2.com/discussions/what-is-doctible-used-for) - 1 comment - [‹ Prev‹ Prev](/categories/patient-engagement/small-business?order=g2_score#product-list) - [1](/categories/patient-engagement/small-business?order=g2_score#product-list) - 2 - [3](/categories/patient-engagement/small-business?order=g2_score&page=3#product-list) - [4](/categories/patient-engagement/small-business?order=g2_score&page=4#product-list) - [Next ›Next ›](/categories/patient-engagement/small-business?order=g2_score&page=3#product-list) Spotlight Categories [Spend Management Software](https://www.g2.com/categories/spend-management) [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence) [Contact Center Software](https://www.g2.com/categories/contact-center) [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing) [Job Search Sites](https://www.g2.com/categories/job-search-sites) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Intake](/categories/patient-intake) - [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Engagement Themes](/categories/patient-engagement/themes)