The Top 20 Easiest To Use Outbound Call Tracking Software

See the top Outbound Call Tracking Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 9.3

9.8

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

53%

Mid Market

40%

Enterprise

FlashIntel

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

9.6

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

37%

Mid Market

57%

Enterprise

Nooks

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

28%

Mid Market

56%

Enterprise

16%

Orum

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

34%

Mid Market

60%

Enterprise

OpenPhone

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

Ringover

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

76%

Mid Market

23%

Enterprise

KrispCall

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.3

9.5

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

77%

Mid Market

22%

Enterprise

Kixie PowerCall & SMS

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

83%

Mid Market

16%

Enterprise

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

#10

Ozonetel

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.3

9.3

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

29%

Mid Market

62%

Enterprise

#11

ZoomInfo Sales

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

26%

Mid Market

48%

Enterprise

26%

#12

Dialpad Connect

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

56%

Mid Market

37%

Enterprise

#13

Amplemarket

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

56%

Mid Market

40%

Enterprise

#14

Aircall

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

57%

Mid Market

40%

Enterprise

#15

CloudTalk

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.3

9.1

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

65%

Mid Market

30%

Enterprise

#16

Koncert

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.3

9.0

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

32%

Mid Market

45%

Enterprise

23%

#17

PhoneBurner

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.3

9.4

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

78%

Mid Market

18%

Enterprise

#18

JustCall

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.3

8.9

Meets Requirements

Average: 9.2

8.6

Customer Segment Breakdown

Small Business

61%

Mid Market

32%

Enterprise

#19

Dialaxy

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 9.3

10.0

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

53%

Mid Market

44%

Enterprise

#20

Salesloft

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.3

Ease of Use

Average: 9.3

8.8

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

23%

Mid Market

57%

Enterprise

20%