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The Top 20 Easiest To Use Outbound Call Tracking Software

See the top Outbound Call Tracking Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

TeleCMI

9.8

Overall Usability Score

9.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.8

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.1

9.7

Customer Segment Breakdown

Small Business

56%

Mid Market

38%

Enterprise

Nooks

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

27%

Mid Market

57%

Enterprise

16%

FlashIntel

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

37%

Mid Market

57%

Enterprise

OpenPhone

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

Orum

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

34%

Mid Market

60%

Enterprise

Kixie PowerCall & SMS

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

83%

Mid Market

17%

Enterprise

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

KrispCall

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

79%

Mid Market

20%

Enterprise

ZoomInfo Sales

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

26%

Mid Market

48%

Enterprise

26%

#10

Ozonetel CloudAgent

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

29%

Mid Market

61%

Enterprise

10%

#11

Aircall

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

57%

Mid Market

40%

Enterprise

#12

Ringover

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

#13

Dialpad Connect

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.5

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

56%

Mid Market

37%

Enterprise

#14

Amplemarket

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

56%

Mid Market

39%

Enterprise

#15

PhoneBurner

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.1

9.4

Customer Segment Breakdown

Small Business

77%

Mid Market

19%

Enterprise

#16

Koncert

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

31%

Mid Market

46%

Enterprise

23%

#17

CloudTalk

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.1

8.7

Customer Segment Breakdown

Small Business

67%

Mid Market

29%

Enterprise

#18

Salesloft

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.5

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

23%

Mid Market

57%

Enterprise

20%

#19

HubSpot Sales Hub

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.1

8.8

Customer Segment Breakdown

Small Business

62%

Mid Market

34%

Enterprise

#20

JustCall

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.5

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

61%

Mid Market

31%

Enterprise