Best Online Reputation Management Software - Page 6

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

Monitor online review sites for new and existing negative reviews
Have a management platform to aggregate and interpret online reviews
Create alerts and reports regarding a brand's current online reputation
Provide forms or a vehicle to garner new online reviews

Best Online Reputation Management Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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261 Listings in Online Reputation Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TrustAnalytica is the best online interaction solution to helps businesses grow and be found online. TrustAnalytica is all in one customer engagement tool. With a universal business toolkit, TrustAnal

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TrustAnalytica Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    3
    Review Management
    3
    Centralized Reviews
    2
    Client Interaction
    2
    Helpful
    2
    Cons
    Slow Performance
    2
    Dashboard Issues
    1
    Difficult Learning
    1
    Expensive
    1
    Inadequate Analytics
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TrustAnalytica features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Customer Feedback
    Average: 8.8
    9.2
    Digital Media Monitoring
    Average: 8.1
    9.2
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Vancouver, CA
    Twitter
    @trustanalytica
    35 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TrustAnalytica is the best online interaction solution to helps businesses grow and be found online. TrustAnalytica is all in one customer engagement tool. With a universal business toolkit, TrustAnal

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 27% Mid-Market
TrustAnalytica Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
3
Review Management
3
Centralized Reviews
2
Client Interaction
2
Helpful
2
Cons
Slow Performance
2
Dashboard Issues
1
Difficult Learning
1
Expensive
1
Inadequate Analytics
1
TrustAnalytica features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.1
9.7
Customer Feedback
Average: 8.8
9.2
Digital Media Monitoring
Average: 8.1
9.2
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2019
HQ Location
Vancouver, CA
Twitter
@trustanalytica
35 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BrandYourself is the first Do-It-Yourself online reputation management and personal branding tool. The tool takes you step-by-step through the process of improving your online presence by showing you

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BrandYourself features and usability ratings that predict user satisfaction
    0.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Customer Feedback
    Average: 8.8
    8.9
    Digital Media Monitoring
    Average: 8.1
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    New York, NY
    Twitter
    @Brandyourself
    19,589 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
    Phone
    315-565-1799
Product Description
How are these determined?Information
This description is provided by the seller.

BrandYourself is the first Do-It-Yourself online reputation management and personal branding tool. The tool takes you step-by-step through the process of improving your online presence by showing you

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Mid-Market
BrandYourself features and usability ratings that predict user satisfaction
0.0
Has the product been a good partner in doing business?
Average: 9.1
9.2
Customer Feedback
Average: 8.8
8.9
Digital Media Monitoring
Average: 8.1
0.0
No information available
Seller Details
Year Founded
2009
HQ Location
New York, NY
Twitter
@Brandyourself
19,589 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
Phone
315-565-1799

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Review Jobs is the first certified platform for authentic employee review, enabling HR to leverage AI-driven insights, build employer brand reputation, and efficiently aggregate and manage reviews fro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 47% Mid-Market
    • 47% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Review Jobs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    3
    Easy Implementation
    3
    Easy Integrations
    2
    Easy Setup
    2
    Cons
    Difficult Learning
    1
    Poor Customer Support
    1
    Slow Performance
    1
    Unclear Explanations
    1
    Verification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Review Jobs features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Customer Feedback
    Average: 8.8
    8.7
    Digital Media Monitoring
    Average: 8.1
    8.7
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2023
    HQ Location
    Paris, FR
    Twitter
    @avisalarie
    1 Twitter followers
    LinkedIn® Page
    linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Review Jobs is the first certified platform for authentic employee review, enabling HR to leverage AI-driven insights, build employer brand reputation, and efficiently aggregate and manage reviews fro

Users
No information available
Industries
No information available
Market Segment
  • 47% Mid-Market
  • 47% Small-Business
Review Jobs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
3
Easy Implementation
3
Easy Integrations
2
Easy Setup
2
Cons
Difficult Learning
1
Poor Customer Support
1
Slow Performance
1
Unclear Explanations
1
Verification Issues
1
Review Jobs features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.6
Customer Feedback
Average: 8.8
8.7
Digital Media Monitoring
Average: 8.1
8.7
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2023
HQ Location
Paris, FR
Twitter
@avisalarie
1 Twitter followers
LinkedIn® Page
linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.

    Users
    No information available
    Industries
    • Consumer Services
    • Construction
    Market Segment
    • 87% Small-Business
    • 9% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Signpost Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    2
    Customer Management
    1
    Customer Support
    1
    Ease of Use
    1
    Efficiency
    1
    Cons
    Poor Customer Support
    2
    Quality Issues
    2
    Billing Issues
    1
    Bugs
    1
    Call Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Signpost features and usability ratings that predict user satisfaction
    6.8
    Has the product been a good partner in doing business?
    Average: 9.1
    6.5
    Customer Feedback
    Average: 8.8
    5.0
    Digital Media Monitoring
    Average: 8.1
    5.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Signpost
    Year Founded
    2010
    HQ Location
    New York, NY
    Twitter
    @Signpost
    2,409 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    137 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.

Users
No information available
Industries
  • Consumer Services
  • Construction
Market Segment
  • 87% Small-Business
  • 9% Enterprise
Signpost Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
2
Customer Management
1
Customer Support
1
Ease of Use
1
Efficiency
1
Cons
Poor Customer Support
2
Quality Issues
2
Billing Issues
1
Bugs
1
Call Issues
1
Signpost features and usability ratings that predict user satisfaction
6.8
Has the product been a good partner in doing business?
Average: 9.1
6.5
Customer Feedback
Average: 8.8
5.0
Digital Media Monitoring
Average: 8.1
5.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Signpost
Year Founded
2010
HQ Location
New York, NY
Twitter
@Signpost
2,409 Twitter followers
LinkedIn® Page
www.linkedin.com
137 employees on LinkedIn®
Entry Level Price:$89 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReviewPush was founded in 2011, and has seen tremendous growth since opening its digital doors to businesses worldwide. ReviewPush helps brands and businesses measure and manage their feedback, reach,

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 31% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReviewPush features and usability ratings that predict user satisfaction
    7.3
    Has the product been a good partner in doing business?
    Average: 9.1
    7.0
    Customer Feedback
    Average: 8.8
    6.7
    Digital Media Monitoring
    Average: 8.1
    5.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Austin, TX
    Twitter
    @ReviewPush
    691 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReviewPush was founded in 2011, and has seen tremendous growth since opening its digital doors to businesses worldwide. ReviewPush helps brands and businesses measure and manage their feedback, reach,

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 31% Enterprise
ReviewPush features and usability ratings that predict user satisfaction
7.3
Has the product been a good partner in doing business?
Average: 9.1
7.0
Customer Feedback
Average: 8.8
6.7
Digital Media Monitoring
Average: 8.1
5.0
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2011
HQ Location
Austin, TX
Twitter
@ReviewPush
691 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 93% Small-Business
    • 4% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reviewshake features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.1
    8.0
    Customer Feedback
    Average: 8.8
    3.3
    Digital Media Monitoring
    Average: 8.1
    8.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shake.io
    HQ Location
    New York, US
    LinkedIn® Page
    www.linkedin.com
    19 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 93% Small-Business
  • 4% Mid-Market
Reviewshake features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.1
8.0
Customer Feedback
Average: 8.8
3.3
Digital Media Monitoring
Average: 8.1
8.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Shake.io
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
19 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 80% Small-Business
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FeedbackExpress Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Centralized Management
    1
    Centralized Reviews
    1
    Easy Implementation
    1
    Easy Integrations
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FeedbackExpress features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    7.2
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    8.9
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Derry, GB
    Twitter
    @feedbackexpress
    601 Twitter followers
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers.

Users
No information available
Industries
No information available
Market Segment
  • 80% Small-Business
  • 20% Mid-Market
FeedbackExpress Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Centralized Management
1
Centralized Reviews
1
Easy Implementation
1
Easy Integrations
1
Cons
Expensive
1
FeedbackExpress features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
7.2
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
8.9
Competitive Intelligence
Average: 8.4
Seller Details
HQ Location
Derry, GB
Twitter
@feedbackexpress
601 Twitter followers
LinkedIn® Page
www.linkedin.com
(10)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collect social proof reviews, showcase on your website. Get started with Repuso for free!

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 70% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Repuso Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Management
    1
    Easy Integrations
    1
    Review Management
    1
    Simple
    1
    Cons
    Contact Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Repuso features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    8.8
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Repuso
    Year Founded
    2015
    HQ Location
    Tel Aviv, IL
    Twitter
    @getrepuso
    304 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collect social proof reviews, showcase on your website. Get started with Repuso for free!

Users
No information available
Industries
No information available
Market Segment
  • 70% Small-Business
  • 30% Mid-Market
Repuso Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Management
1
Easy Integrations
1
Review Management
1
Simple
1
Cons
Contact Management
1
Repuso features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.1
9.0
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
8.8
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Repuso
Year Founded
2015
HQ Location
Tel Aviv, IL
Twitter
@getrepuso
304 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rio SEO is the leader in local marketing for enterprise brands, powering the Local Experience (LX) Platform – a comprehensive, seamlessly integrated suite of turnkey local marketing and customer exper

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 60% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rio SEO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    8
    Helpful
    6
    Client Interaction
    5
    Customer Interaction
    5
    Ease of Use
    5
    Cons
    Complex Features
    2
    Complex Interface
    2
    Difficult Usability
    2
    Improvement Needed
    2
    Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rio SEO features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Feedback
    Average: 8.8
    8.0
    Digital Media Monitoring
    Average: 8.1
    6.9
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rio SEO
    Year Founded
    2006
    HQ Location
    San Diego, California
    Twitter
    @rio_seo
    3,274 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    70 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rio SEO is the leader in local marketing for enterprise brands, powering the Local Experience (LX) Platform – a comprehensive, seamlessly integrated suite of turnkey local marketing and customer exper

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 60% Enterprise
  • 24% Mid-Market
Rio SEO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Helpful
6
Client Interaction
5
Customer Interaction
5
Ease of Use
5
Cons
Complex Features
2
Complex Interface
2
Difficult Usability
2
Improvement Needed
2
Limitations
2
Rio SEO features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Feedback
Average: 8.8
8.0
Digital Media Monitoring
Average: 8.1
6.9
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Rio SEO
Year Founded
2006
HQ Location
San Diego, California
Twitter
@rio_seo
3,274 Twitter followers
LinkedIn® Page
www.linkedin.com
70 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GuestTouch is an all in one messaging platform that helps properties of all sizes connect with guests, deliver the best guest experiences, and drive more sales. Communicate with customers at all stage

    Users
    No information available
    Industries
    • Hospitality
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GuestTouch features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Customer Feedback
    Average: 8.8
    8.9
    Digital Media Monitoring
    Average: 8.1
    9.2
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    San Francisco, US
    Twitter
    @guesttouch
    26 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GuestTouch is an all in one messaging platform that helps properties of all sizes connect with guests, deliver the best guest experiences, and drive more sales. Communicate with customers at all stage

Users
No information available
Industries
  • Hospitality
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
GuestTouch features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Customer Feedback
Average: 8.8
8.9
Digital Media Monitoring
Average: 8.1
9.2
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2016
HQ Location
San Francisco, US
Twitter
@guesttouch
26 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qnary is an award-winning executive reputation management and talent branding solutions company. Qnary was listed as one of the 5000 fastest-growing companies in America by Inc. Magazine for the fifth

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qnary Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Creation
    6
    Ease of Use
    6
    Client Interaction
    3
    Customer Support
    3
    Effective
    3
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qnary features and usability ratings that predict user satisfaction
    0.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Customer Feedback
    Average: 8.8
    10.0
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Qnary LLC
    Year Founded
    2012
    HQ Location
    New York, NY
    Twitter
    @qnary
    6,108 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qnary is an award-winning executive reputation management and talent branding solutions company. Qnary was listed as one of the 5000 fastest-growing companies in America by Inc. Magazine for the fifth

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 24% Mid-Market
Qnary Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Creation
6
Ease of Use
6
Client Interaction
3
Customer Support
3
Effective
3
Cons
This product has not yet received any negative sentiments.
Qnary features and usability ratings that predict user satisfaction
0.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Customer Feedback
Average: 8.8
10.0
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Qnary LLC
Year Founded
2012
HQ Location
New York, NY
Twitter
@qnary
6,108 Twitter followers
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SurveySparrow is a survey platform with features such as video surveys, conversational forms, and share surveys, designed to make surveys more engaging and interactive.
    • Users like the platform's flexibility, the variety of question types, the ability to customize surveys, and the excellent customer support, as well as the integration with other tools and the robust reporting options.
    • Users experienced issues with scalability for large volumes of responses, limitations in trial versions, gaps in integration with other platforms, restrictions in style modifications, and problems with internet connection for participants.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SurveySparrow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Features
    51
    Intuitive
    47
    Helpful
    45
    User Experience
    44
    Cons
    Expensive
    37
    Limitations
    31
    Missing Features
    27
    Limited Customization
    21
    Limited Features
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SurveySparrow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @surveysparrow
    898 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    423 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SurveySparrow is an end to end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys which are

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SurveySparrow is a survey platform with features such as video surveys, conversational forms, and share surveys, designed to make surveys more engaging and interactive.
  • Users like the platform's flexibility, the variety of question types, the ability to customize surveys, and the excellent customer support, as well as the integration with other tools and the robust reporting options.
  • Users experienced issues with scalability for large volumes of responses, limitations in trial versions, gaps in integration with other platforms, restrictions in style modifications, and problems with internet connection for participants.
SurveySparrow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Features
51
Intuitive
47
Helpful
45
User Experience
44
Cons
Expensive
37
Limitations
31
Missing Features
27
Limited Customization
21
Limited Features
19
SurveySparrow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@surveysparrow
898 Twitter followers
LinkedIn® Page
www.linkedin.com
423 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Automotive
    Market Segment
    • 94% Small-Business
    • 5% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • GoReminders is a scheduling tool designed for managing multiple musicians and venues for gigs, with features for sending text reminders about upcoming gigs and a function to remind them 24 hours before to prevent no-shows and double-booking.
    • Users like the convenience and user-friendly nature of the app, its ability to significantly reduce no-shows, the customizable features, and the ability to send multiple texts or emails at once.
    • Users mentioned issues such as the lack of an option to send one text to each musician with all their dates for the month, the app being a bit expensive for some uses, the absence of an alert for waiting messages unless the app is opened, and too many pricing options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoReminders Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    98
    Appointment Reminders
    94
    Reminders Feature
    78
    Scheduling
    77
    Client Interaction
    71
    Cons
    Missing Features
    25
    Messaging Issues
    20
    Scheduling Issues
    19
    Notification Issues
    15
    Expensive
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoReminders features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2013
    HQ Location
    Brooklyn, New York
    Twitter
    @GoReminders
    3,444 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Automotive
Market Segment
  • 94% Small-Business
  • 5% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • GoReminders is a scheduling tool designed for managing multiple musicians and venues for gigs, with features for sending text reminders about upcoming gigs and a function to remind them 24 hours before to prevent no-shows and double-booking.
  • Users like the convenience and user-friendly nature of the app, its ability to significantly reduce no-shows, the customizable features, and the ability to send multiple texts or emails at once.
  • Users mentioned issues such as the lack of an option to send one text to each musician with all their dates for the month, the app being a bit expensive for some uses, the absence of an alert for waiting messages unless the app is opened, and too many pricing options.
GoReminders Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
98
Appointment Reminders
94
Reminders Feature
78
Scheduling
77
Client Interaction
71
Cons
Missing Features
25
Messaging Issues
20
Scheduling Issues
19
Notification Issues
15
Expensive
14
GoReminders features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Company Website
Year Founded
2013
HQ Location
Brooklyn, New York
Twitter
@GoReminders
3,444 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LocalClarity creates value for multi-location businesses and agencies, providing a suite of tools to improve local search & map discovery, build relationships through direct customer engagement (r

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LocalClarity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Review Management
    3
    Ease of Use
    2
    Easy Integrations
    2
    Analytics
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LocalClarity features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Customer Feedback
    Average: 8.8
    10.0
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    Twitter
    @localClarity
    1,121 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

LocalClarity creates value for multi-location businesses and agencies, providing a suite of tools to improve local search & map discovery, build relationships through direct customer engagement (r

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 44% Small-Business
LocalClarity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Review Management
3
Ease of Use
2
Easy Integrations
2
Analytics
1
Cons
This product has not yet received any negative sentiments.
LocalClarity features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Customer Feedback
Average: 8.8
10.0
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
HQ Location
N/A
Twitter
@localClarity
1,121 Twitter followers
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this gl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Small-Business
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SKEEPERS Ratings & Reviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Cons
    Outdated Interface
    2
    Platform Issues
    2
    Poor Customer Support
    2
    Software Instability
    2
    Technical Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SKEEPERS Ratings & Reviews features and usability ratings that predict user satisfaction
    7.4
    Has the product been a good partner in doing business?
    Average: 9.1
    1.7
    Customer Feedback
    Average: 8.8
    0.0
    Digital Media Monitoring
    Average: 8.1
    1.7
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Skeepers
    Year Founded
    2012
    HQ Location
    Marseille, FR
    Twitter
    @Skeepersgroup
    204 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    425 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this gl

Users
No information available
Industries
No information available
Market Segment
  • 58% Small-Business
  • 27% Mid-Market
SKEEPERS Ratings & Reviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Cons
Outdated Interface
2
Platform Issues
2
Poor Customer Support
2
Software Instability
2
Technical Issues
2
SKEEPERS Ratings & Reviews features and usability ratings that predict user satisfaction
7.4
Has the product been a good partner in doing business?
Average: 9.1
1.7
Customer Feedback
Average: 8.8
0.0
Digital Media Monitoring
Average: 8.1
1.7
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Skeepers
Year Founded
2012
HQ Location
Marseille, FR
Twitter
@Skeepersgroup
204 Twitter followers
LinkedIn® Page
www.linkedin.com
425 employees on LinkedIn®