Best Online Reputation Management Software - Page 5

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from social media monitoring software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with product review software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

Monitor online review sites for new and existing negative reviews
Have a management platform to aggregate and interpret online reviews
Create alerts and reports regarding a brand's current online reputation
Provide forms or a vehicle to garner new online reviews

Best Online Reputation Management Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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261 Listings in Online Reputation Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with c

    Users
    No information available
    Industries
    • Automotive
    Market Segment
    • 43% Enterprise
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloodot features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Customer Feedback
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cloodot
    Year Founded
    2019
    HQ Location
    Deleware, US
    Twitter
    @cloodot
    49 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    10 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloodot is an all-in-one omni channel customer experience management suite. Cloodot facilitates an efficient and consistent workflow to build reputation, engage, and nurture long term relation with c

Users
No information available
Industries
  • Automotive
Market Segment
  • 43% Enterprise
  • 36% Mid-Market
Cloodot features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Customer Feedback
Average: 8.8
0.0
No information available
0.0
No information available
Seller Details
Seller
Cloodot
Year Founded
2019
HQ Location
Deleware, US
Twitter
@cloodot
49 Twitter followers
LinkedIn® Page
www.linkedin.com
10 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Location Bank is a leading Martech business that offers centralised management of digital locations and online reputation across the digital mapping world, providing brands and SMEs with a 360-degree

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Small-Business
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Location Bank Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    4
    Location Management
    4
    Ease of Use
    3
    Customer Support
    2
    Platform Integration
    2
    Cons
    Location Accuracy
    2
    Location Issues
    2
    Complex Interface
    1
    Confusing Interface
    1
    Data Accuracy
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Location Bank features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Customer Feedback
    Average: 8.8
    8.9
    Digital Media Monitoring
    Average: 8.1
    8.9
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Johannesburg
    Twitter
    @Location_Bank
    164 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    47 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Location Bank is a leading Martech business that offers centralised management of digital locations and online reputation across the digital mapping world, providing brands and SMEs with a 360-degree

Users
No information available
Industries
No information available
Market Segment
  • 43% Small-Business
  • 29% Enterprise
Location Bank Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
4
Location Management
4
Ease of Use
3
Customer Support
2
Platform Integration
2
Cons
Location Accuracy
2
Location Issues
2
Complex Interface
1
Confusing Interface
1
Data Accuracy
1
Location Bank features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
9.0
Customer Feedback
Average: 8.8
8.9
Digital Media Monitoring
Average: 8.1
8.9
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2007
HQ Location
Johannesburg
Twitter
@Location_Bank
164 Twitter followers
LinkedIn® Page
www.linkedin.com
47 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ReviewInc is a platform for reputation and listing management designed to strengthen business reputation, improve local visibility, and simplify review and social media management—all from one dashboa

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 44% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ReviewInc features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Customer Feedback
    Average: 8.8
    9.2
    Digital Media Monitoring
    Average: 8.1
    8.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ReviewInc
    Year Founded
    2012
    HQ Location
    Woodland Hills, California
    Twitter
    @ReviewInc
    233 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ReviewInc is a platform for reputation and listing management designed to strengthen business reputation, improve local visibility, and simplify review and social media management—all from one dashboa

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 44% Small-Business
ReviewInc features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
9.3
Customer Feedback
Average: 8.8
9.2
Digital Media Monitoring
Average: 8.1
8.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
ReviewInc
Year Founded
2012
HQ Location
Woodland Hills, California
Twitter
@ReviewInc
233 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Entry Level Price:Starting at €2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GMBapi.com is the Best Value option for multi location Google Business Profile software. We are the best at optimising the Google platforms, and offer other networks only after Google is optimised. Ag

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 38% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GMBapi.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Review Management
    10
    Customer Support
    7
    Centralized Reviews
    6
    Centralized Management
    5
    Cons
    Connection Issues
    1
    Dashboard Issues
    1
    Editing Difficulty
    1
    Editing Limitations
    1
    Linking Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GMBapi.com features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Customer Feedback
    Average: 8.8
    9.3
    Digital Media Monitoring
    Average: 8.1
    9.4
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    s-Hertogenbosch, NL
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GMBapi.com is the Best Value option for multi location Google Business Profile software. We are the best at optimising the Google platforms, and offer other networks only after Google is optimised. Ag

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 38% Enterprise
  • 33% Mid-Market
GMBapi.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Review Management
10
Customer Support
7
Centralized Reviews
6
Centralized Management
5
Cons
Connection Issues
1
Dashboard Issues
1
Editing Difficulty
1
Editing Limitations
1
Linking Issues
1
GMBapi.com features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.7
Customer Feedback
Average: 8.8
9.3
Digital Media Monitoring
Average: 8.1
9.4
Competitive Intelligence
Average: 8.4
Seller Details
Company Website
Year Founded
2020
HQ Location
s-Hertogenbosch, NL
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 42% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Locobuzz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Helpful
    25
    Features
    22
    Centralized Management
    13
    Customer Support
    12
    Cons
    Slow Loading
    19
    Slow Performance
    19
    Poor Response System
    13
    Ticketing Issues
    13
    Performance Issues
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Locobuzz features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Mumbai, IN
    Twitter
    @Locobuzz_India
    68 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    296 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Locobuzz is an award winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to online buzz created by the brand and assess effectiveness of a g

Users
No information available
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 42% Small-Business
  • 36% Mid-Market
Locobuzz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Helpful
25
Features
22
Centralized Management
13
Customer Support
12
Cons
Slow Loading
19
Slow Performance
19
Poor Response System
13
Ticketing Issues
13
Performance Issues
12
Locobuzz features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
10.0
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2015
HQ Location
Mumbai, IN
Twitter
@Locobuzz_India
68 Twitter followers
LinkedIn® Page
www.linkedin.com
296 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Algorip is a pioneering AI technology company focused on creating a better AI-powered future through innovation. Our dedication lies in pushing the boundaries of AI research, creating AI technology pl

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Algorip features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Customer Feedback
    Average: 8.8
    9.2
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Minubia
    Year Founded
    2013
    HQ Location
    Willemstad, Curacao, AN
    Twitter
    @minubia_co
    17 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Algorip is a pioneering AI technology company focused on creating a better AI-powered future through innovation. Our dedication lies in pushing the boundaries of AI research, creating AI technology pl

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
Algorip features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Customer Feedback
Average: 8.8
9.2
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Minubia
Year Founded
2013
HQ Location
Willemstad, Curacao, AN
Twitter
@minubia_co
17 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make yo

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 93% Small-Business
    • 7% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FreshLime features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Feedback
    Average: 8.8
    9.6
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FreshLime
    Year Founded
    2015
    HQ Location
    Lehi, Utah
    Twitter
    @FreshLime_Inc
    304 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FreshLime is the Customer Interaction Platform for local business that makes interactions with leads and customers convenient through text, chat, and email - and all organized in one place. We make yo

Users
No information available
Industries
No information available
Market Segment
  • 93% Small-Business
  • 7% Mid-Market
FreshLime features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Feedback
Average: 8.8
9.6
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
FreshLime
Year Founded
2015
HQ Location
Lehi, Utah
Twitter
@FreshLime_Inc
304 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Simplify your marketing, maintain your brand consistency, and drive repeat purchases across locations. PromoRepublic is one data-driven marketing platform to empower your locations with tools, asset

    Users
    • Owner
    • Founder
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 89% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PromoRepublic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Creation
    2
    Ease of Use
    2
    Affordable
    1
    Analytics
    1
    Calendar View
    1
    Cons
    Improvement Needed
    2
    Integration Issues
    2
    Linking Issues
    2
    Content Creation
    1
    Facebook Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PromoRepublic features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.3
    Customer Feedback
    Average: 8.8
    6.1
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Palo Alto, CA
    Twitter
    @Promo_Republic
    5,320 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Simplify your marketing, maintain your brand consistency, and drive repeat purchases across locations. PromoRepublic is one data-driven marketing platform to empower your locations with tools, asset

Users
  • Owner
  • Founder
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 89% Small-Business
  • 8% Mid-Market
PromoRepublic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Creation
2
Ease of Use
2
Affordable
1
Analytics
1
Calendar View
1
Cons
Improvement Needed
2
Integration Issues
2
Linking Issues
2
Content Creation
1
Facebook Issues
1
PromoRepublic features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
8.3
Customer Feedback
Average: 8.8
6.1
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2014
HQ Location
Palo Alto, CA
Twitter
@Promo_Republic
5,320 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Reputology is a review monitoring and feedback platform that helps SMBs and Enterprises capture customer feedback and improve. Industry leaders like Gold's Gym, Hillstone Restaurant Group, and Hous

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Real Estate
    Market Segment
    • 43% Mid-Market
    • 39% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Reputology features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.6
    Customer Feedback
    Average: 8.8
    10.0
    Digital Media Monitoring
    Average: 8.1
    10.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Boston, MA
    Twitter
    @reputology
    113 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Reputology is a review monitoring and feedback platform that helps SMBs and Enterprises capture customer feedback and improve. Industry leaders like Gold's Gym, Hillstone Restaurant Group, and Hous

Users
No information available
Industries
  • Marketing and Advertising
  • Real Estate
Market Segment
  • 43% Mid-Market
  • 39% Small-Business
Reputology features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.6
Customer Feedback
Average: 8.8
10.0
Digital Media Monitoring
Average: 8.1
10.0
Competitive Intelligence
Average: 8.4
Seller Details
HQ Location
Boston, MA
Twitter
@reputology
113 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
(60)3.5 out of 5
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Entry Level Price:$0
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Marketing 360® was founded in 2009 by father and son, Joe and JB Kellogg, with a mission of making a difference by helping small businesses grow and their local communities grow. Now, located in Fort

    Users
    • Owner
    Industries
    • Real Estate
    • Construction
    Market Segment
    • 78% Small-Business
    • 17% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Marketing 360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Business Growth
    3
    Features
    3
    Helpful
    3
    Campaign Management
    2
    Cons
    Payment Issues
    2
    Ad Issues
    1
    Billing Issues
    1
    Poor Customer Support
    1
    Poor Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Marketing 360 features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.1
    5.0
    Customer Feedback
    Average: 8.8
    3.9
    Digital Media Monitoring
    Average: 8.1
    0.0
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Madwire
    Year Founded
    2009
    HQ Location
    Fort Collins, Colorado
    Twitter
    @Madwire
    154 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    410 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Marketing 360® was founded in 2009 by father and son, Joe and JB Kellogg, with a mission of making a difference by helping small businesses grow and their local communities grow. Now, located in Fort

Users
  • Owner
Industries
  • Real Estate
  • Construction
Market Segment
  • 78% Small-Business
  • 17% Mid-Market
Marketing 360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Business Growth
3
Features
3
Helpful
3
Campaign Management
2
Cons
Payment Issues
2
Ad Issues
1
Billing Issues
1
Poor Customer Support
1
Poor Management
1
Marketing 360 features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.1
5.0
Customer Feedback
Average: 8.8
3.9
Digital Media Monitoring
Average: 8.1
0.0
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Madwire
Year Founded
2009
HQ Location
Fort Collins, Colorado
Twitter
@Madwire
154 Twitter followers
LinkedIn® Page
www.linkedin.com
410 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing thei

    Users
    No information available
    Industries
    • Health, Wellness and Fitness
    • Hospital & Health Care
    Market Segment
    • 48% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Listen360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Feedback
    2
    Helpful
    2
    Client Interaction
    1
    Customer Satisfaction
    1
    Easy Integrations
    1
    Cons
    Complex Usability
    1
    Difficult Setup
    1
    Poor Customer Support
    1
    Poor Interface Design
    1
    Poor Onboarding
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Listen360 features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Customer Feedback
    Average: 8.8
    8.3
    Digital Media Monitoring
    Average: 8.1
    8.3
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Denver, US
    LinkedIn® Page
    www.linkedin.com
    1,752 employees on LinkedIn®
    Ownership
    NASDAQ: EVCM
Product Description
How are these determined?Information
This description is provided by the seller.

Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing thei

Users
No information available
Industries
  • Health, Wellness and Fitness
  • Hospital & Health Care
Market Segment
  • 48% Mid-Market
  • 39% Small-Business
Listen360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Feedback
2
Helpful
2
Client Interaction
1
Customer Satisfaction
1
Easy Integrations
1
Cons
Complex Usability
1
Difficult Setup
1
Poor Customer Support
1
Poor Interface Design
1
Poor Onboarding
1
Listen360 features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.1
9.3
Customer Feedback
Average: 8.8
8.3
Digital Media Monitoring
Average: 8.1
8.3
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2016
HQ Location
Denver, US
LinkedIn® Page
www.linkedin.com
1,752 employees on LinkedIn®
Ownership
NASDAQ: EVCM
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to

    Users
    • Realtor
    • Real Estate Agent
    Industries
    • Real Estate
    • Insurance
    Market Segment
    • 72% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OutboundEngine Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Client Interaction
    2
    Communication
    1
    Customer Engagement
    1
    Customer Support
    1
    Email Marketing
    1
    Cons
    Billing Issues
    3
    Poor Customer Support
    3
    Subscription Issues
    3
    Unclear Communication
    3
    Account Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OutboundEngine features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Customer Feedback
    Average: 8.8
    8.8
    Digital Media Monitoring
    Average: 8.1
    9.2
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Austin, Texas
    LinkedIn® Page
    www.linkedin.com
    169 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

OutboundEngine helps businesses grow by making online marketing simple and easy for everyone. We create beautiful, high-impact marketing campaigns, deliver them automatically and track engagement to

Users
  • Realtor
  • Real Estate Agent
Industries
  • Real Estate
  • Insurance
Market Segment
  • 72% Small-Business
  • 15% Mid-Market
OutboundEngine Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Client Interaction
2
Communication
1
Customer Engagement
1
Customer Support
1
Email Marketing
1
Cons
Billing Issues
3
Poor Customer Support
3
Subscription Issues
3
Unclear Communication
3
Account Issues
2
OutboundEngine features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.1
8.9
Customer Feedback
Average: 8.8
8.8
Digital Media Monitoring
Average: 8.1
9.2
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2012
HQ Location
Austin, Texas
LinkedIn® Page
www.linkedin.com
169 employees on LinkedIn®
(82)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organization

    Users
    No information available
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ResellerRatings Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Review Increase
    2
    Insights
    1
    Cons
    Expensive
    1
    Not User-Friendly
    1
    Poor Interface Design
    1
    Price Increase
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ResellerRatings features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    8.7
    Customer Feedback
    Average: 8.8
    8.6
    Digital Media Monitoring
    Average: 8.1
    8.4
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1996
    HQ Location
    Cleveland, Ohio
    Twitter
    @ResellerRatings
    692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organization

Users
No information available
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
ResellerRatings Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
2
Ease of Use
2
Helpful
2
Review Increase
2
Insights
1
Cons
Expensive
1
Not User-Friendly
1
Poor Interface Design
1
Price Increase
1
Slow Performance
1
ResellerRatings features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
8.7
Customer Feedback
Average: 8.8
8.6
Digital Media Monitoring
Average: 8.1
8.4
Competitive Intelligence
Average: 8.4
Seller Details
Company Website
Year Founded
1996
HQ Location
Cleveland, Ohio
Twitter
@ResellerRatings
692 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®
Entry Level Price:Starting at $9.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rannkly is an AI-driven platform that handles ONLINE REPUTATION by monitoring, analyzing, and responding to reviews and SOCIAL MEDIA by creating and scheduling interactive posts only at one single das

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rannkly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralized Reviews
    1
    Platform Centralization
    1
    Post Scheduling
    1
    Review Management
    1
    Scheduling
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rannkly features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Customer Feedback
    Average: 8.8
    9.8
    Digital Media Monitoring
    Average: 8.1
    9.8
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rannkly
    Year Founded
    2019
    HQ Location
    Noida, Uttar Pradesh
    Twitter
    @rannkly
    199 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rannkly is an AI-driven platform that handles ONLINE REPUTATION by monitoring, analyzing, and responding to reviews and SOCIAL MEDIA by creating and scheduling interactive posts only at one single das

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 36% Mid-Market
Rannkly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralized Reviews
1
Platform Centralization
1
Post Scheduling
1
Review Management
1
Scheduling
1
Cons
This product has not yet received any negative sentiments.
Rannkly features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
10.0
Customer Feedback
Average: 8.8
9.8
Digital Media Monitoring
Average: 8.1
9.8
Competitive Intelligence
Average: 8.4
Seller Details
Seller
Rannkly
Year Founded
2019
HQ Location
Noida, Uttar Pradesh
Twitter
@rannkly
199 Twitter followers
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Grab Your Reviews is a type of online reputation management solution designed to help businesses efficiently manage customer feedback across various platforms. This tool streamlines the process of col

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 90% Small-Business
    • 10% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Grab Your Reviews features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Customer Feedback
    Average: 8.8
    8.9
    Digital Media Monitoring
    Average: 8.1
    8.8
    Competitive Intelligence
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    N/A
    Twitter
    @GrabYourReviews
    15 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Grab Your Reviews is a type of online reputation management solution designed to help businesses efficiently manage customer feedback across various platforms. This tool streamlines the process of col

Users
No information available
Industries
No information available
Market Segment
  • 90% Small-Business
  • 10% Mid-Market
Grab Your Reviews features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.1
9.3
Customer Feedback
Average: 8.8
8.9
Digital Media Monitoring
Average: 8.1
8.8
Competitive Intelligence
Average: 8.4
Seller Details
Year Founded
2022
HQ Location
N/A
Twitter
@GrabYourReviews
15 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®