The Top 20 Easiest To Use Online Community Management Software

See the top Online Community Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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Circle

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 8.9

9.0

Customer Segment Breakdown

Small Business

91%

Mid Market

BigMarker

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.0

9.8

Meets Requirements

Average: 8.9

9.9

Customer Segment Breakdown

Small Business

85%

Mid Market

11%

Enterprise

Bevy

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 8.9

9.6

Customer Segment Breakdown

Small Business

67%

Mid Market

19%

Enterprise

14%

Memberium

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 8.9

9.8

Customer Segment Breakdown

Small Business

93%

Mid Market

Heartbeat

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 8.9

9.3

Customer Segment Breakdown

Small Business

87%

Mid Market

Enterprise

Café

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.0

9.9

Meets Requirements

Average: 8.9

9.6

Customer Segment Breakdown

Small Business

54%

Mid Market

46%

Mighty Networks

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.3

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 8.9

8.6

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

Gainsight Customer Communities

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 8.9

8.2

Customer Segment Breakdown

Small Business

16%

Mid Market

60%

Enterprise

24%

Glue Up

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 8.9

9.2

Customer Segment Breakdown

Small Business

87%

Mid Market

12%

Enterprise

#10

Threado

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 8.9

9.0

Customer Segment Breakdown

Small Business

56%

Mid Market

41%

Enterprise

#11

Commune

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

23%

Mid Market

54%

Enterprise

23%

#12

Webex Events & Webinars

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

47%

Mid Market

32%

Enterprise

21%

#13

Viafoura

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

12%

Mid Market

63%

Enterprise

24%

#14

Bettermode

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 8.9

8.7

Customer Segment Breakdown

Small Business

64%

Mid Market

26%

Enterprise

10%

#15

Disco

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 8.9

8.6

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

#16

Hivebrite

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.4

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 8.9

8.1

Customer Segment Breakdown

Small Business

62%

Mid Market

25%

Enterprise

14%

#17

Uuki

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 8.9

7.7

Customer Segment Breakdown

Small Business

99%

Mid Market

#18

ToucanTech

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.9

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

57%

Mid Market

43%

#19

Khoros Communities

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.2

Ease of Use

Average: 9.0

8.1

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

21%

Mid Market

31%

Enterprise

47%

#20

Axero

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.2

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

26%

Mid Market

55%

Enterprise

19%

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