Best Online Community Management Software - Page 9
Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.
Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.
Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with CMS tools to share, store, and manage digital content and help desk software to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.
Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.
To qualify for inclusion in the Online Community Management category, a product must:
Best Online Community Management Software At A Glance
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Fonteva Communities provides the tools to foster online community building by your members on their terms.
1,348 Twitter followers
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Community Insights is now available to everyone. We believe better engagement with better insights makes for sustainable community growth over ...
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Glynk is a customer community platform specifically designed for B2B SaaS businesses looking to unify KB articles, Community answers, and Support tickets to bring down the support cost of the organiza
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All-in-one community platform, brings all community-led experiences under one roof for the first time - events, videos, blogs, member profile & directory, introductions, messaging, forums, group &
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GrowthZone Community Platform, for associations, empowers you to create a modern, fresh, and vibrant space where connections are meaningful, ideas flourish and collaboration thrives. Leverage cutting-
1,013 Twitter followers
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Hall is the new standard for customer communities. Unlike Slack or Discord, Hall is purpose-built for businesses. With support for unlimited members, infinite message retention, and a branded communit
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The IHUBApp is patent-pending platform that is disrupting how people build.The IHUBApp is a next-gen content management system that allows you to host and build digital experiences of any kind. Hubs
- 100% Small-Business
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The ultimate white label social platform for you to engage and connect with your audience while maintaining control of your data. Building an ecosystem on an indyRIOT solution gives you a better way t
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Intros.ai is a platform that revolutionizes community engagement by using AI to create meaningful, personalized connections within any group or organization. You can match members based on shared inte
803 Twitter followers
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Helping brands increase customer engagement, reduce support costs and drive sales with an independent community platform
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Kannect is an all-in-one Community Engagement Platform designed to help organizations and their members connect, communicate, and collaborate seamlessly. Unlike other tools that rely on cluttered emai
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Launch your own branded community app for web, iOS and Android in minutes. Integrate with your existing website harnessing embedded comments and ads. A full featured social media platform offering p
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miniBB is a standalone, open source program for building your own Internet forum.
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- Pros and Cons
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Move the Chain is an employee engagement and corporate social responsibility platform that helps you stay connected with your company’s philanthropic initiatives, allows you to join communities and pa
- 100% Enterprise
