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Best Online Community Management Software - Page 8

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.

Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.

Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with CMS tools to share, store, and manage digital content and help desk software to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.

Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.

To qualify for inclusion in the Online Community Management category, a product must:

Provide a digital platform or forum to host community discussion and peer-to-peer communication
Track community member activity with dashboards and analytics that measure engagement, satisfaction, or trending content and discussions
Provide a library of resources to share information and documentation internally and a content management center
Provide a member directory and CRM features to manage members in one place

Best Online Community Management Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
162 Listings in Online Community Management Available
Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, CommerceAI) leverage t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 27% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Arena.im features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Arena.im
    Year Founded
    2018
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Arena is developing the next generation of live engagement tools powered by first party data, to build trusted, live audiences everywhere. Our solutions - Live Chat, Live Blog, CommerceAI) leverage t

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 27% Mid-Market
Arena.im features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
8.8
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Arena.im
Year Founded
2018
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aroopa Community serves as a dedicated platform aimed at nurturing collaboration, facilitating knowledge exchange, and encouraging active engagement among its users. Below are some typical features yo

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Aroopa Community features and usability ratings that predict user satisfaction
    0.0
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    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
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  • Seller Details
    HQ Location
    Princeton, US
    LinkedIn® Page
    www.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Aroopa Community serves as a dedicated platform aimed at nurturing collaboration, facilitating knowledge exchange, and encouraging active engagement among its users. Below are some typical features yo

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Aroopa Community features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
Princeton, US
LinkedIn® Page
www.linkedin.com

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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aurigo Engage is a trusted AI-powered community engagement platform for individuals and public agencies that helps gather community feedback and insights for construction, environment, and community p

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Aurigo Engage features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Seller
    Aurigo
    Year Founded
    2003
    HQ Location
    Austin, Texas
    Twitter
    @Aurigo_Software
    3,241 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    405 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aurigo Engage is a trusted AI-powered community engagement platform for individuals and public agencies that helps gather community feedback and insights for construction, environment, and community p

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Aurigo Engage features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Aurigo
Year Founded
2003
HQ Location
Austin, Texas
Twitter
@Aurigo_Software
3,241 Twitter followers
LinkedIn® Page
www.linkedin.com
405 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A strong online community facilitates virtual networking and collaboration opportunities as never before. People and organizations – suppliers, distributors, customers, competitors, government agencie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
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  • Bizligo features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bizligo
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A strong online community facilitates virtual networking and collaboration opportunities as never before. People and organizations – suppliers, distributors, customers, competitors, government agencie

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Bizligo features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Bizligo
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BrandBastion Lite allows you to monitor and manage all your social media conversations easily, ensuring a strong online presence.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • BrandBastion Lite features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Twitter
    @BrandBastion
    858 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

BrandBastion Lite allows you to monitor and manage all your social media conversations easily, ensuring a strong online presence.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
BrandBastion Lite features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Twitter
@BrandBastion
858 Twitter followers
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Community from Gravyty is the leading provider of employee, volunteer and member community platforms. Build an engaging and thriving online community that empowers meaningful connections through knowl

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Community features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
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  • Seller Details
    Seller
    Gravyty
    HQ Location
    London, England
    Twitter
    @gravytyco
    1,016 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    153 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Community from Gravyty is the leading provider of employee, volunteer and member community platforms. Build an engaging and thriving online community that empowers meaningful connections through knowl

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Community features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Gravyty
HQ Location
London, England
Twitter
@gravytyco
1,016 Twitter followers
LinkedIn® Page
www.linkedin.com
153 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Community-Box CSI offers you a community platform which allows you to optimally tap into the knowledge of your employees, clients, and suppliers and use it for yourself and for a faster innovation pro

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Community-Box CSI features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Community-Box CSI offers you a community platform which allows you to optimally tap into the knowledge of your employees, clients, and suppliers and use it for yourself and for a faster innovation pro

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Community-Box CSI features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2009
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Comunify Online Community Management Software that connects People, Conversations, and Data.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
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  • Comunify features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Comunify
    Twitter
    @comunifyllc
    13 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Comunify Online Community Management Software that connects People, Conversations, and Data.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Comunify features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Comunify
Twitter
@comunifyllc
13 Twitter followers
0 ratings
Save to My Lists
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Countable’s community engagement platform, a privately-branded social+ network, empowers enterprises to establish a vibrant experience with core communities, garner audience-generated content, and dat

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Countable features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Countable
Product Description
How are these determined?Information
This description is provided by the seller.

Countable’s community engagement platform, a privately-branded social+ network, empowers enterprises to establish a vibrant experience with core communities, garner audience-generated content, and dat

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Countable features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Countable
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Crowded is an all-in-one online community platform designed to help organizations to engage with customers, partners, citizens or employees to reach their business goals. Our software is designed wit

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Crowded Communities features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Crowded is an all-in-one online community platform designed to help organizations to engage with customers, partners, citizens or employees to reach their business goals. Our software is designed wit

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Crowded Communities features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dead Simple Chat is the easiest way and free way to embed chat on your website. You can have group chat, for churches and stock brokers live events, schools etc. Easily add multiple chat rooms to your

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dead Simple Chat features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Dead Simple Chat is the easiest way and free way to embed chat on your website. You can have group chat, for churches and stock brokers live events, schools etc. Easily add multiple chat rooms to your

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Dead Simple Chat features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empact is a white label, SaaS collaboration platform that provides the online infrastructure for organizations and initiatives to activate the power of their community.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Empact Collaboration Software features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empact is a white label, SaaS collaboration platform that provides the online infrastructure for organizations and initiatives to activate the power of their community.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Empact Collaboration Software features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2016
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engage Spaces is a robust platform designed to connect, communicate, train, and track all aspects of community engagement. Whether you're onboarding volunteers, managing events, or analyzing data, Eng

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Engage Spaces features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Hamilton, Ontario
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engage Spaces is a robust platform designed to connect, communicate, train, and track all aspects of community engagement. Whether you're onboarding volunteers, managing events, or analyzing data, Eng

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Engage Spaces features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2021
HQ Location
Hamilton, Ontario
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ExpoPlatform is an AI-powered smart event platform for live, virtual and hybrid events. We offer web and mobile-based solutions to boost networking, improve engagement, generate leads and drive exhibi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ExpoPlatform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Client Experience
    1
    Customer Support
    1
    Customizability
    1
    Customization
    1
    Experience
    1
    Cons
    Limited Flexibility
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ExpoPlatform features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    6.7
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ExpoPlatform is an AI-powered smart event platform for live, virtual and hybrid events. We offer web and mobile-based solutions to boost networking, improve engagement, generate leads and drive exhibi

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
ExpoPlatform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Client Experience
1
Customer Support
1
Customizability
1
Customization
1
Experience
1
Cons
Limited Flexibility
1
ExpoPlatform features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
6.7
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Year Founded
2015
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
0 ratings
Save to My Lists
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fanso is a ready-to-use community marketplace script that lets you create both adult and non-adult community platforms. You can build community-based membership platforms like Patreon, OnlyFans, Cameo

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
    Market Segment
    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fanso features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Binesh
Product Description
How are these determined?Information
This description is provided by the seller.

Fanso is a ready-to-use community marketplace script that lets you create both adult and non-adult community platforms. You can build community-based membership platforms like Patreon, OnlyFans, Cameo

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Fanso features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Binesh