Best Online Community Management Software - Page 10

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Online community management software creates a digital space to engage, host, and manage an online community. In an online community, members can discuss their thoughts and ideas around shared interests.

Businesses use online community management platforms to create a centralized digital space for productive discussions with their employees or customers and to gain feedback on ideas, products, or services. As a result, companies can address support issues, measure satisfaction, track activity, build stronger relationships with community members, and ultimately gain strategic insights to improve community engagement.

Online community management platforms are used across several industries and departments to support specific business goals for employees and customers. Whether it’s customer support, marketing, or product development, there are many cross-organization benefits from online communities. These tools often integrate with CMS tools to share, store, and manage digital content and help desk software to provide community members with FAQ, Q and A tools, and minor troubleshooting solutions.

Community management software is typically a website-compatible community platform that is easily hosted on a desktop but can also offer a branded mobile app version that is easier for mobile users to engage and stay connected.

To qualify for inclusion in the Online Community Management category, a product must:

Provide a digital platform or forum to host community discussion and peer-to-peer communication
Track community member activity with dashboards and analytics that measure engagement, satisfaction, or trending content and discussions
Provide a library of resources to share information and documentation internally and a content management center
Provide a member directory and CRM features to manage members in one place

Best Online Community Management Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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162 Listings in Online Community Management Available
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Netanswer is a solution from the Eudonet Group that helps you manage and animate your network. Fully scalable and developed in SaaS, our solution helps you build a network that is solid, dynamic, and

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  • Netanswer features and usability ratings that predict user satisfaction
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    Seller
    Netanswer
Product Description
How are these determined?Information
This description is provided by the seller.

Netanswer is a solution from the Eudonet Group that helps you manage and animate your network. Fully scalable and developed in SaaS, our solution helps you build a network that is solid, dynamic, and

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Netanswer features and usability ratings that predict user satisfaction
0.0
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0.0
No information available
0.0
No information available
0.0
No information available
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Seller
Netanswer
By Orgo
0 ratings
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Entry Level Price:Starting at $99.00
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Orgo is a cloud-based community management solution that enables organizations to streamline membership engagement, communication, and administration tasks. Designed for use by associations, clubs

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  • Orgo features and usability ratings that predict user satisfaction
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    Seller
    Orgo
    HQ Location
    Bucharest, RO
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Orgo is a cloud-based community management solution that enables organizations to streamline membership engagement, communication, and administration tasks. Designed for use by associations, clubs

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Orgo features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Orgo
HQ Location
Bucharest, RO
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®

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  • Product Description
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    Panion is an all-in-one community management platform that helps you grow, engage, and unite your community.

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    Seller
    Panion
Product Description
How are these determined?Information
This description is provided by the seller.

Panion is an all-in-one community management platform that helps you grow, engage, and unite your community.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
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No information available
Panion features and usability ratings that predict user satisfaction
0.0
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0.0
No information available
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Panion
(21)4.6 out of 5
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Entry Level Price:Free
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Your website, email marketing, and products. All under one roof. Thousands of people like you use Podia to bring their entire business into a single platform. Podia is free. And as you grow, it has a

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Podia Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Email Marketing
    2
    Features
    2
    Integrations
    2
    Analytics
    1
    Cons
    This product has not yet received any negative sentiments.
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  • Podia features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
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    0.0
    No information available
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
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  • Seller Details
    Seller
    Podia
    Year Founded
    2014
    HQ Location
    New York, NEW YORK (NY)
    Twitter
    @podiadotcom
    29 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Your website, email marketing, and products. All under one roof. Thousands of people like you use Podia to bring their entire business into a single platform. Podia is free. And as you grow, it has a

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Podia Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Email Marketing
2
Features
2
Integrations
2
Analytics
1
Cons
This product has not yet received any negative sentiments.
Podia features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
10.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Seller
Podia
Year Founded
2014
HQ Location
New York, NEW YORK (NY)
Twitter
@podiadotcom
29 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Being more mature in collaboration management with your innovation partners is now an imperative for any large manufacturing organization to become a partner of choice. Innovation Partners is your num

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Small-Business
  • Pros and Cons
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  • PosterLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Branding Customization
    1
    Communication
    1
    Customization
    1
    Easy Setup
    1
    Cons
    Limited Customization
    1
    Limited Functionality
    1
    Limited Templates
    1
    Missing Features
    1
    Poor Reporting
    1
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  • PosterLab features and usability ratings that predict user satisfaction
    0.0
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    Seller
    PosterLab
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Being more mature in collaboration management with your innovation partners is now an imperative for any large manufacturing organization to become a partner of choice. Innovation Partners is your num

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Small-Business
PosterLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Branding Customization
1
Communication
1
Customization
1
Easy Setup
1
Cons
Limited Customization
1
Limited Functionality
1
Limited Templates
1
Missing Features
1
Poor Reporting
1
PosterLab features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
PosterLab
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Potentiality is a software applications focusing on global Online Communities. Potentiality offers creative and dynamic features to ensure that your organisation maintains an active communication netw

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • Potentiality features and usability ratings that predict user satisfaction
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    No information available
    0.0
    No information available
  • Seller Details
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  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

Potentiality is a software applications focusing on global Online Communities. Potentiality offers creative and dynamic features to ensure that your organisation maintains an active communication netw

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Potentiality features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
  • Overview
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  • Product Description
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    This description is provided by the seller.

    Potion allows brands to create their own community platform to communicate, connect and interact with their customers in real time.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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  • Potion Communities features and usability ratings that predict user satisfaction
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    Seller
    Crezeo
    Twitter
    @Crezeo
    565 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Potion allows brands to create their own community platform to communicate, connect and interact with their customers in real time.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Potion Communities features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Crezeo
Twitter
@Crezeo
565 Twitter followers
0 ratings
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  • Product Description
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    This description is provided by the seller.

    A newsletter service which build a membership community that connects with your followers and funds your best creative work. Features: - Integrate with 3rd-party Editor: Obsidian, VIM, VScode - Supp

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    No information available
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  • Quail.ink features and usability ratings that predict user satisfaction
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    0.0
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    Seller
    Quail
    Year Founded
    2016
    HQ Location
    Nacogdoches, US
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A newsletter service which build a membership community that connects with your followers and funds your best creative work. Features: - Integrate with 3rd-party Editor: Obsidian, VIM, VScode - Supp

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Quail.ink features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Quail
Year Founded
2016
HQ Location
Nacogdoches, US
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
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  • Product Description
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    This description is provided by the seller.

    Redible Community Platform is an innovative and comprehensive digital platform designed to revolutionize community management and engagement. Envision a solution that merges the best aspects of popu

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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    No information available
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  • Redible Community Platform features and usability ratings that predict user satisfaction
    0.0
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    0.0
    No information available
    0.0
    No information available
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    Redible
Product Description
How are these determined?Information
This description is provided by the seller.

Redible Community Platform is an innovative and comprehensive digital platform designed to revolutionize community management and engagement. Envision a solution that merges the best aspects of popu

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Redible Community Platform features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
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Redible
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  • Product Description
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    This description is provided by the seller.

    ResLife Portal is a residential life management system which helps to connect residents with residential life staff for colleges. You make a difference, we help you track it. Built from first-hand ex

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  • ResLife Portal features and usability ratings that predict user satisfaction
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    No information available
    0.0
    No information available
    0.0
    No information available
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    HQ Location
    San Diego, CA
    Twitter
    @ResLifePortal
    167 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

ResLife Portal is a residential life management system which helps to connect residents with residential life staff for colleges. You make a difference, we help you track it. Built from first-hand ex

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
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No information available
ResLife Portal features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
HQ Location
San Diego, CA
Twitter
@ResLifePortal
167 Twitter followers
By Rigi
0 ratings
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  • Product Description
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    This description is provided by the seller.

    Rigi is a platform where creators can strengthen their communities, enhance engagement and earn money.

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • Rigi features and usability ratings that predict user satisfaction
    0.0
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    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    Rigi
    Year Founded
    2021
    LinkedIn® Page
    www.linkedin.com
    165 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rigi is a platform where creators can strengthen their communities, enhance engagement and earn money.

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Rigi features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Rigi
Year Founded
2021
LinkedIn® Page
www.linkedin.com
165 employees on LinkedIn®
Entry Level Price:$10/month
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scrile Connect is a turnkey B2B SaaS solution for a fast launch of your own online community business platform for monetization of private content. Scrile Connect is a full-featured white label solu

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
    Industries
    No information available
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    No information available
  • User Satisfaction
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  • Scrile Connect features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    Scrile
    Year Founded
    2001
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scrile Connect is a turnkey B2B SaaS solution for a fast launch of your own online community business platform for monetization of private content. Scrile Connect is a full-featured white label solu

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
Scrile Connect features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Scrile
Year Founded
2001
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Community Helper is designed to enhance your community's experience with round-the-clock auto-responses, thoughtful sentiment-adaptive replies, and efficient management of new discussions. It identifi

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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    No information available
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    No information available
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SearchUnify Community Helper features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
  • Seller Details
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  • Seller Details
    Year Founded
    2008
    HQ Location
    Mountain View, California
    Twitter
    @SearchUnify
    269 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Community Helper is designed to enhance your community's experience with round-the-clock auto-responses, thoughtful sentiment-adaptive replies, and efficient management of new discussions. It identifi

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
SearchUnify Community Helper features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
10.0
Has the product been a good partner in doing business?
Average: 9.2
Seller Details
Year Founded
2008
HQ Location
Mountain View, California
Twitter
@SearchUnify
269 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SelfCommunity is a cloud native, no-code, highly performing community platform that allows to: Get 100% control over functionalities, users, content and platform data. Guarantee adequate levels of eng

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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    No information available
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    No information available
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  • SelfCommunity features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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  • Seller Details
Product Description
How are these determined?Information
This description is provided by the seller.

SelfCommunity is a cloud native, no-code, highly performing community platform that allows to: Get 100% control over functionalities, users, content and platform data. Guarantee adequate levels of eng

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
SelfCommunity features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
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0 ratings
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  • Product Description
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    This description is provided by the seller.

    Your timeline, your way. Socially is a saas based social networking platform for NICHE communities. Start your own community platform with a powerful web app & 2 native iOS, Android apps in matt

    We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
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    No information available
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  • socially features and usability ratings that predict user satisfaction
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
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    Seller
    razrtech
Product Description
How are these determined?Information
This description is provided by the seller.

Your timeline, your way. Socially is a saas based social networking platform for NICHE communities. Start your own community platform with a powerful web app & 2 native iOS, Android apps in matt

We don't have enough data from reviews to share who uses this product. Write a review to contribute, or learn more about review generation.
Industries
No information available
Market Segment
No information available
socially features and usability ratings that predict user satisfaction
0.0
No information available
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
razrtech