# Best Non-Emergency Medical Transportation (NEMT) Software

*By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*


Non-emergency medical transportation (NEMT) software enables healthcare organizations, transportation providers, and managed care organizations to efficiently manage and coordinate medical transportation services for patients who are in non-emergency situations. These platforms automate critical processes like scheduling, route optimization, billing, and tracking, enabling seamless coordination of transportation for individuals who need assistance getting to medical appointments.

NEMT software is used by transportation company owners or managers, dispatchers who schedule and assign trips, and drivers who receive ride details and update trip progress. Patients or their caregivers often access a patient portal or app to request rides and track their transportation.

Unlike [emergency medical services software](https://www.g2.com/categories/emergency-medical-services), which primarily focuses on supporting emergency medical response operations for ambulance and first responder teams, NEMT software is designed specifically for non-urgent medical transportation. It plays an important role in making healthcare transportation accessible for vulnerable populations, such as older adults, people with disabilities, and low-income individuals, by improving operational efficiency, reducing costs, and enhancing patient care.

To qualify for inclusion in the Non-Emergency Medical Transportation category, a product must:

- Enable users to schedule and manage transportation for non-emergency medical appointments
- Dispatch drivers and vehicles to assigned trips
- Optimize routes for time and fuel efficiency
- Handle billing and invoicing processes
- Provide GPS tracking and real-time vehicle monitoring
- Generate reports and operational analytics






## G2 Grid® for Non-Emergency Medical Transportation (NEMT) Software
![G2 Grid® for Non-Emergency Medical Transportation (NEMT) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/non-emergency-medical-transportation-nemt/grids.png?focus%5B%5D=1339041&focus%5B%5D=128905&focus%5B%5D=3940)
Highlighted products: Bambi, Nextbillion.ai, and Ecolane.
Underlying data: [Grid® JSON](https://www.g2.com/categories/non-emergency-medical-transportation-nemt/grids.json?focus%5B%5D=bambi&amp;focus%5B%5D=nextbillion_ai&amp;focus%5B%5D=ecolane-ecolane)


## How Many Non-Emergency Medical Transportation (NEMT) Software Products Does G2 Track?
**Total Products under this Category:** 33

### Category Stats (Jul 2026)
- **Average Rating**: 4.35/5 The average rating of products in this category, based on all submitted ratings

*Last updated: July 20, 2026*


## How Does G2 Rank Non-Emergency Medical Transportation (NEMT) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 100+ Authentic Reviews
- 33+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Which Non-Emergency Medical Transportation (NEMT) Software Is Best for Your Use Case?

- **Leader:** [Bambi](https://www.g2.com/products/bambi/reviews)
- **Highest Performer:** [Nextbillion.ai](https://www.g2.com/products/nextbillion_ai/reviews)
- **Easiest to Use:** [Bambi](https://www.g2.com/products/bambi/reviews)
- **Top Trending:** [Ecolane](https://www.g2.com/products/ecolane-ecolane/reviews)
- **Best Free Software:** [Bambi](https://www.g2.com/products/bambi/reviews)


## What Are the Top-Rated Non-Emergency Medical Transportation (NEMT) Software Products in 2026?
### 1. [Bambi](https://www.g2.com/products/bambi/reviews)
Bambi is an AI-powered dispatch and scheduling platform for non-emergency medical transportation (NEMT) companies, that helps NEMT dispatchers and drivers communicate, optimize trips, and manage their routes and riders in real-time. Bambi is the NEMT One Click Wonder. Powered by AI, simply click the &quot;Run Bambi Run&quot; button to optimize all your scheduling and dispatching assignments. Effortlessly assign 1 Trip or 1000 Trips Auto-Magically. Bambi’s AI algorithms analyze your NEMT trips and recommend the optimal trip assignments (and re-assignments) for your fleet. No more manual processes. No more figuring out who should take what trips. Fewer Headaches, More Revenue. NEMT owners love that Bambi drives more revenue with minimal onboarding and an intuitive platform and Driver app (iOS and Android). Bambi makes NEMT Dispatchers&#39; and Drivers&#39; Lies Easier. Bambi streamlines communication including arrival time for accurate journey records, route analysis capabilities, and overall trip performance.


**Average Rating:** 5.0/5.0
**Total Reviews:** 29

**Who Is the Company Behind Bambi?**

- **Seller:** [Bambi Health](https://www.g2.com/sellers/bambi-health)
- **Year Founded:** 2022
- **HQ Location:** New York, New York
- **Twitter:** @bambi_health (33 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bambi-health (24 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Transportation/Trucking/Railroad
- **Company Size:** 86% Small-Business



#### What Are Recent G2 Reviews of Bambi?

**"[Bambi Streamlines Dispatching and Scheduling for Smooth NEMT Operations](https://www.g2.com/survey_responses/bambi-review-12833130)"**

**Rating:** 5.0/5.0 stars
*— LaChontel P.*

[Read full review](https://www.g2.com/survey_responses/bambi-review-12833130)

---

**"[Effortless Management, Superior Performance](https://www.g2.com/survey_responses/bambi-review-12949125)"**

**Rating:** 5.0/5.0 stars
*— Luke S.*

[Read full review](https://www.g2.com/survey_responses/bambi-review-12949125)

---



### 2. [Nextbillion.ai](https://www.g2.com/products/nextbillion_ai/reviews)
Nextbillion.ai provides industry’s most powerful route planning APIs &amp; SDKs. Our advanced route optimization engine enables product and tech leaders in large-scale logistics companies to solve multi-vehicle &amp; multi-stop routing, scheduling and navigation problems Visit Website - https://nextbillion.ai Our versatile API building blocks can be customized to tackle a diverse range of use cases, providing a comprehensive solution for industries such as field services, last-mile delivery, on-demand services, and trucking. Key Features: 1. Optimize Routes &amp; Schedules with 50+ Constraints 2. Reliable Schedules and Highly Accurate ETAs 3. Optimize Routes for Various Vehicle Profiles 4. Handle Unique Workflows With Ease 5. Leverage Your Historical Data With AI-Powered APIs What Makes Us Unique: At Nextbillion.ai, our differentiators set us apart in the realm of advanced routing and scheduling solutions. With a focus on technical expertise, our clients benefit from a team well-versed in the intricacies of the domain, delivering cutting-edge solutions that keep them ahead of the curve. Our commitment extends beyond technical prowess, offering a flexible pricing model that adapts to individual needs. Tailor the cost structure to align seamlessly with your business requirements and budget constraints, ensuring a personalized and cost-effective approach. Additionally, our commitment to customer success is underscored by exceptional support from our Solutions and Support team. Rely on us for assistance that goes beyond mere implementation, providing dedicated support throughout the entire process and beyond, ensuring a seamless and successful experience for our clients.


**Average Rating:** 4.7/5.0
**Total Reviews:** 63

**Who Is the Company Behind Nextbillion.ai?**

- **Seller:** [Nextbillion.ai](https://www.g2.com/sellers/nextbillion-ai)
- **Year Founded:** 2020
- **HQ Location:** Marina South, Singapore
- **Twitter:** @nextbillionai (331 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nextbillion-ai (73 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Logistics and Supply Chain, Computer Software
- **Company Size:** 52% Small-Business, 30% Mid-Market


#### What Are Nextbillion.ai's Pros and Cons?

**Pros:**

- Customer Support (5 reviews)
- Ease of Use (4 reviews)
- Route Optimization (4 reviews)
- Affordable Pricing (3 reviews)
- API Integration (3 reviews)

**Cons:**

- Mapping Issues (2 reviews)
- Poor Customer Support (2 reviews)
- Complex Interface (1 reviews)
- Confusion (1 reviews)
- Feature Limitations (1 reviews)


### What Do G2 Reviewers Say About Nextbillion.ai?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **outstanding customer support** of Nextbillion.ai, appreciating their quick and effective assistance.
- Users appreciate the **ease of use** of Nextbillion.ai, highlighting its intuitive APIs and excellent documentation for onboarding.
- Users commend the **Route Optimization API** from Nextbillion.ai for efficiently scheduling and reducing operational costs.
- Users appreciate the **affordable pricing** of Nextbillion.ai, which offers excellent value and extensive features even in the free tier.
- Users value the **easy-to-use API integration** that facilitates seamless scheduling and optimizes operations effectively.

**Cons:**

- Users face **mapping issues** with the interface and geocoding APIs, though improvements are underway by the support team.
- Users point out the lack of **live chat support** , which can hinder timely assistance when issues arise.
- Users face challenges with the **complex interface** of Nextbillion.ai, which can hinder user experience.
- Users find the **cost and usage confusing** , seeking clearer information on the Nextbillion.ai website.
- Users find **feature limitations** in Nextbillion.ai, particularly the absence of important console capabilities like API quota management.

#### What Are Recent G2 Reviews of Nextbillion.ai?

**"[Customer Support consultant](https://www.g2.com/survey_responses/nextbillion-ai-review-10817909)"**

**Rating:** 4.5/5.0 stars
*— Geeta S.*

[Read full review](https://www.g2.com/survey_responses/nextbillion-ai-review-10817909)

---

**"[Impressive Platform Capabilities](https://www.g2.com/survey_responses/nextbillion-ai-review-12393012)"**

**Rating:** 4.5/5.0 stars
*— David M.*

[Read full review](https://www.g2.com/survey_responses/nextbillion-ai-review-12393012)

---



### 3. [Ecolane](https://www.g2.com/products/ecolane-ecolane/reviews)
Ecolane empowers transit agencies with the technology they need to increase productivity, maximize efficiency and improve the rider experience with easy-to-deploy, scheduling and dispatch solutions. Our solutions allow dispatchers and drivers to focus on providing reliable, efficient service, while leaving the complex logistics of demand-responsive software and fixed route transit systems to modern, intelligent tools that make a real difference in an agency&#39;s operations. We believe in the future of free and sustainable mobility, centered on inclusive experiences that foster community relationships. If you’re ready to better service your community and maximize transit efficiency, we have a complete line of products and services to help.


**Average Rating:** 4.3/5.0
**Total Reviews:** 24

**Who Is the Company Behind Ecolane?**

- **Seller:** [Ecolane](https://www.g2.com/sellers/ecolane)
- **Year Founded:** 2002
- **HQ Location:** Wayne, PA
- **Twitter:** @Ecolane (344 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/143142/ (41 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Transportation/Trucking/Railroad
- **Company Size:** 46% Small-Business, 42% Mid-Market



#### What Are Recent G2 Reviews of Ecolane?

**"[Efficient and intuitive platform for transport monitoring](https://www.g2.com/survey_responses/ecolane-review-7232973)"**

**Rating:** 4.5/5.0 stars
*— Anne S.*

[Read full review](https://www.g2.com/survey_responses/ecolane-review-7232973)

---

**"[Ecolane Helps the Maui, Hawaii Community with Comprehensive Transit Software Needs](https://www.g2.com/survey_responses/ecolane-review-4868222)"**

**Rating:** 5.0/5.0 stars
*— Patty C.*

[Read full review](https://www.g2.com/survey_responses/ecolane-review-4868222)

---


#### What Are G2 Users Discussing About Ecolane?

- [What does Ecolane Evolution do?](https://www.g2.com/discussions/what-does-ecolane-evolution-do)
- [What are the features of Ecolane Evolution?](https://www.g2.com/discussions/what-are-the-features-of-ecolane-evolution)
- [How do you use the Ecolane app?](https://www.g2.com/discussions/how-do-you-use-the-ecolane-app)
- [How much does Ecolane cost?](https://www.g2.com/discussions/how-much-does-ecolane-cost)

### 4. [Trip Master](https://www.g2.com/products/trip-master/reviews)
Since the 1980s, Trip Master has been driven by our customers. Today it’s a full-service software suite for paratransit, NEMT, and demand-response transit providers, including: • Reservation management • Custom reporting • Automated scheduling • A mobile data terminal interface and AVL • Multiple funding source billing • User-defined settings • A platform that&#39;s 100% hosted • Passenger reminder call interface • Vehicle resource management • Built-in data auditing • Real-time dispatch and vehicle tracking • Integrated, real-time mapping And more! Visit us online for a demo and a free 30-day supported trial.


**Average Rating:** 3.8/5.0
**Total Reviews:** 6

**Who Is the Company Behind Trip Master?**

- **Seller:** [CTS Software](https://www.g2.com/sellers/cts-software)
- **HQ Location:** United States
- **Twitter:** @tripmastersftwr (71 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6848099 (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 33% Enterprise, 33% Mid-Market



#### What Are Recent G2 Reviews of Trip Master?

**"[Makes scheduling transportation easy and efficient!](https://www.g2.com/survey_responses/trip-master-review-576593)"**

**Rating:** 4.0/5.0 stars
*— Verified User in Telecommunications*

[Read full review](https://www.g2.com/survey_responses/trip-master-review-576593)

---

**"[CTS Trip Master for our Disabled Rider Service](https://www.g2.com/survey_responses/trip-master-review-1631600)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Higher Education*

[Read full review](https://www.g2.com/survey_responses/trip-master-review-1631600)

---



### 5. [Upper](https://www.g2.com/products/upper-inc-upper/reviews)
Upper Route Planner solves routing chaos with an intuitive platform that plans, optimizes, and dispatches routes for delivery and service businesses. Perfect for food delivery, pharmacy delivery, courier services, inspection, cleaning, maintenance, HVAC, and waste management companies, Upper enhances operational efficiency and reliability. Trusted by thousands of businesses, Upper helps improve delivery times, reduce costs, and elevate customer satisfaction. Our mission is to empower companies to achieve seamless operations and exceptional service every day. Simply Add Stops \&gt; Assign Drivers \&gt; Optimize \&gt; Dispatch!


**Average Rating:** 4.8/5.0
**Total Reviews:** 11

**Who Is the Company Behind Upper?**

- **Seller:** [Upper](https://www.g2.com/sellers/upper-8c6edd74-4652-4da6-aeed-3671fe839eb6)
- **Year Founded:** 2021
- **HQ Location:** Ontario, CA
- **Twitter:** @TheUpperInc (49 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/65176084 (9 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business


#### What Are Upper's Pros and Cons?

**Pros:**

- Delivery Management (3 reviews)
- Route Optimization (3 reviews)
- Customer Support (2 reviews)
- Data Management (2 reviews)
- Ease of Use (2 reviews)

**Cons:**

- Limited Customization (2 reviews)
- Feature Limitations (1 reviews)
- Limited Features (1 reviews)
- Mobile Functionality (1 reviews)
- Mobile Limitations (1 reviews)


### What Do G2 Reviewers Say About Upper?
*AI-generated summary from verified user reviews*

**Pros:**

- Users praise Upper for its **efficient delivery management** , enhancing route optimization and real-time tracking with excellent customer support.
- Users value the **efficient route optimization** of Upper, enhancing delivery processes and reducing operational costs.
- Users commend the **excellent and responsive customer support** provided by Upper, enhancing overall user satisfaction.
- Users value the **easy data import and routing** features of Upper, enhancing delivery management and efficiency.
- Users appreciate the **ease of use** of Upper, enabling efficient routing and hassle-free delivery management processes.

**Cons:**

- Users desire **more customization options** in route planning, feeling limited by the current settings available in Upper.
- Users desire **enhanced customization options** and additional features in Upper&#39;s mobile app compared to the web version.
- Users desire more **limited features** in Upper for enhanced customization and improved mobile app functionality.
- Users desire **enhanced mobile functionality** for better customization and feature support compared to the web version.
- Users desire more **customization options** in the mobile app, highlighting its limitations compared to the web version.

#### What Are Recent G2 Reviews of Upper?

**"[Perfect Fit for Our Ever-Changing Routing Needs](https://www.g2.com/survey_responses/upper-review-10006814)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Real Estate*

[Read full review](https://www.g2.com/survey_responses/upper-review-10006814)

---

**"[We are a small company. The software is easy to manage and a great value for our subscription price](https://www.g2.com/survey_responses/upper-review-10729732)"**

**Rating:** 5.0/5.0 stars
*— Andrew V.*

[Read full review](https://www.g2.com/survey_responses/upper-review-10729732)

---


#### What Are G2 Users Discussing About Upper?

- [What is Upper Inc. - Route Planner used for?](https://www.g2.com/discussions/what-is-upper-inc-route-planner-used-for)

### 6. [MediRoutes](https://www.g2.com/products/mediroutes-mediroutes/reviews)
We offer full-service software solutions for NEMT providers. Our user-friendly platform streamlines your scheduling, dispatching, billing and reporting, Simplify your operations with our solutions.


**Average Rating:** 4.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind MediRoutes?**

- **Seller:** [MediRoutes](https://www.g2.com/sellers/mediroutes)
- **Year Founded:** 2008
- **HQ Location:** Scottsdale, AZ
- **LinkedIn® Page:** https://www.linkedin.com/company/mediroutes/ (24 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of MediRoutes?

**"[MediRoutes](https://www.g2.com/survey_responses/mediroutes-review-11466796)"**

**Rating:** 4.0/5.0 stars
*— Kristin C.*

[Read full review](https://www.g2.com/survey_responses/mediroutes-review-11466796)

---



### 7. [NEMT Cloud Dispatching Software](https://www.g2.com/products/nemt-cloud-dispatching-software/reviews)
NEMT Cloud Dispatching Software is a cloud-based dispatch and scheduling software that helps you manage your booking, billing and eligibility solutions with features and tools to help you manage your business.


**Average Rating:** 3.0/5.0
**Total Reviews:** 1

**Who Is the Company Behind NEMT Cloud Dispatching Software?**

- **Seller:** [Hybrid IT Services](https://www.g2.com/sellers/hybrid-it-services)
- **Year Founded:** 2007
- **HQ Location:** Gilbert, US
- **Twitter:** @NemtCloud (3 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nemt-cloud-dispatch (2 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Enterprise




#### What Are G2 Users Discussing About NEMT Cloud Dispatching Software?

- [What is NEMT Cloud Dispatching Software used for?](https://www.g2.com/discussions/what-is-nemt-cloud-dispatching-software-used-for)

### 8. [Onro](https://www.g2.com/products/onro/reviews)
Onro is an AI courier software where AI agents run delivery operations 24/7 alongside logistics teams, automating dispatch, sorting, routing, driver operations, and real-time customer experience across the delivery journey. Onro is built to help courier companies, delivery services, last-mile delivery providers, logistics enterprises, distributors, and e-commerce delivery businesses scale their operations. It centralizes everything needed to manage end-to-end courier workflows, from order creation and dispatching to hub and warehouse sorting, route optimization, driver management, customer communication, real-time tracking, financial operations, and delivery services management. Courier and delivery businesses need an operating system to coordinate many moving parts at the same time. In a typical delivery workflow, multiple roles such as customers, dispatchers, drivers, and recipients must stay aligned for operations to run smoothly. Without a unified system, this coordination often becomes fragmented across tools and manual processes. Onro brings these workflows together into an unified courier platform designed specifically for delivery operations. Onro AI agents take it a step further by actively participating in operations. These AI agents work alongside logistics teams to reduce manual coordination across customer communication, dispatch, routing, and delivery management. Onro Key Features and Functionality: - Onro AI Agents: Onro AI Agents work alongside your logistics team as intelligent operational assistants available 24/7 across your delivery workflows. Onro AI agents actively participate in your courier operations and reduce repetitive manual work and enable increasing delivery volumes more effectively. - Dispatch Dashboard: Manage delivery operations from a centralized dispatch dashboard. Create and manage orders, plan and optimize routes, automatically dispatch orders to drivers, monitor delivery activity in real time, and maintain complete visibility across daily operations. - Driver Mobile App: Provide drivers with a dedicated mobile application to execute assigned routes efficiently. Drivers can manage deliveries, update statuses, collect Proof of Delivery (POD), process Cash on Delivery (COD), and communicate delivery progress in real time. - Customer Web Portal: Enable business customers to manage deliveries through a self-service web portal. Customers can create orders individually or in bulk, monitor delivery progress, manage shipment information, process payments online, and access delivery-related information from a single place. - Customer Mobile Applications: Offer branded customer mobile apps that allow individual customers to place delivery requests, track deliveries in real time, receive updates, and manage their delivery experience directly from their mobile devices. - Onro Scanner App for Hub and Warehouse Operations: Streamline sorting and warehouse workflows with the Onro Scanner App. Support inbound scanning, parcel sorting processes, package handling workflows, and chain-of-custody tracking throughout operational stages. - Onro Shopify app for Last-Mile Delivery: Connect Shopify stores directly with Onro to automate delivery execution workflows. Orders can flow directly into your courier software, reducing manual work and improving fulfillment speed. - Onro WooCommerce App: Integrate WooCommerce stores with Onro to automatically transfer order information into delivery workflows and simplify delivery management for e-commerce businesses. - Delivery Aggregator and POS Integrations: Connect with delivery aggregators, POS systems, and business platforms to receive and process orders automatically. Reduce manual order handling while creating a connected operational ecosystem. - Real-Time Visibility and Operational Control: Monitor orders, drivers, routes, and delivery performance from one centralized platform with real-time insights and operational transparency. Onro is designed for businesses at different stages of growth, from local courier companies to large-scale delivery networks handling high volumes of deliveries. The platform provides flexibility for businesses managing on-demand and same-day delivery services, last-mile logistics, courier operations, retail deliveries, and e-commerce fulfillment. Onro’s mission is to help courier and delivery businesses operate smarter with AI agents working alongside their teams 24/7, automate more of their operations, and create better experiences for both teams and customers.


**Average Rating:** 5.0/5.0
**Total Reviews:** 9

**Who Is the Company Behind Onro?**

- **Seller:** [onro](https://www.g2.com/sellers/onro)
- **Year Founded:** 2020
- **HQ Location:** Kaunas, LT
- **Twitter:** @Onro_io (47 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/onro (14 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 78% Small-Business, 11% Mid-Market


#### What Are Onro's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- Real-time Updates (3 reviews)
- Customization (2 reviews)
- Features (2 reviews)
- Real-time Tracking (2 reviews)

**Cons:**

- Confusion (1 reviews)
- Insufficient Information (1 reviews)
- Limited Customization (1 reviews)
- Limited Features (1 reviews)
- Poor Customization (1 reviews)


### What Do G2 Reviewers Say About Onro?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Onro&#39;s **ease of use** essential for managing deliveries effectively and intuitively in real-time.
- Users value the **real-time updates** of Onro, enhancing visibility and control over dispatch and delivery operations.
- Users value the **customization options** of Onro, which enhance control and clarity in managing delivery operations.
- Users value Onro for its **reliable features** , ensuring efficient management and real-time tracking for delivery operations.
- Users appreciate the **real-time tracking** of Onro, enhancing clarity and control in their delivery operations.

**Cons:**

- Users find the **user guide lacking detail** , resulting in confusion during their experience with Onro.
- Users feel that the **insufficient information** in the user guide limits their ability to fully utilize Onro.
- Users find the **limited customization** options of Onro restrict their ability to enhance the app&#39;s usability.
- Users note the **limited features** of Onro, wishing for more enhancements to improve usability and customization.
- Users find **poor customization** options in Onro, wishing for more features to improve usability and personalization.

#### What Are Recent G2 Reviews of Onro?

**"[Streamlined Delivery Operations with Responsive Support](https://www.g2.com/survey_responses/onro-review-12181642)"**

**Rating:** 5.0/5.0 stars
*— KEYUR P.*

[Read full review](https://www.g2.com/survey_responses/onro-review-12181642)

---

**"[Smart Software for Couriers](https://www.g2.com/survey_responses/onro-review-12310145)"**

**Rating:** 5.0/5.0 stars
*— Wilson  B.*

[Read full review](https://www.g2.com/survey_responses/onro-review-12310145)

---


#### What Are G2 Users Discussing About Onro?

- [What is Onro used for?](https://www.g2.com/discussions/what-is-onro-used-for)

### 9. [RoutingBox](https://www.g2.com/products/routingbox/reviews)
RoutingBox medical transportation software is an all-in-one solution for streamlining scheduling, dispatching, and billing. Proven results for over a decade mean a seamless, cost-effective solution for managing your operation. Our software offers exceptional ease of use. From Dispatch to Driver to Passenger, our intuitive interface simplifies your day-to-day allowing you to run your business more efficiently than ever before.


**Average Rating:** 4.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind RoutingBox?**

- **Seller:** [BiTS](https://www.g2.com/sellers/bits)
- **HQ Location:** Buffalo, US
- **LinkedIn® Page:** https://www.linkedin.com/company/routingbox/ (3 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Mid-Market



#### What Are Recent G2 Reviews of RoutingBox?

**"[Nice Product](https://www.g2.com/survey_responses/routingbox-review-2126541)"**

**Rating:** 4.5/5.0 stars
*— John P.*

[Read full review](https://www.g2.com/survey_responses/routingbox-review-2126541)

---


#### What Are G2 Users Discussing About RoutingBox?

- [What is RoutingBox used for?](https://www.g2.com/discussions/what-is-routingbox-used-for)

### 10. [ActiveRoute](https://www.g2.com/products/activeroute/reviews)
ActiveRoute is cloud-native NEMT dispatch and billing software built specifically for non-emergency medical transportation providers. It automates scheduling, dispatching, billing, broker management, compliance, and reporting in one platform. HIPAA compliant, mobile-first, and operational in under 24 hours with no contracts, no setup fees, and unlimited users.



**Who Is the Company Behind ActiveRoute?**

- **Seller:** [ActiveRoute](https://www.g2.com/sellers/activeroute)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)






### 11. [aSureRide](https://www.g2.com/products/asureride/reviews)
aSureRide NEMT software (non emergency medical transportation) is a transportation management software or TMS solution that provides organizations with a seamless, convenient and reliable way for agents, dispatchers, and managers to schedule transportation requests through the Salesforce CRM platform. Included is a non emergency medical transportation app that when downloaded to drivers mobile phones, provides real-time status updates, change requests, and location details.



**Who Is the Company Behind aSureRide?**

- **Seller:** [DecisivEdge](https://www.g2.com/sellers/decisivedge)
- **Year Founded:** 2007
- **HQ Location:** Newark, US
- **LinkedIn® Page:** https://www.linkedin.com/company/decisivedge-llc (97 employees on LinkedIn®)






### 12. [DriveBoss](https://www.g2.com/products/driveboss/reviews)
DriveBoss is an AI-powered NEMT (Non-Emergency Medical Transportation) software platform for transportation providers, brokers, healthcare facilities, and 501(c)(3) nonprofits. It consolidates scheduling, dispatch, routing, driver workflow, broker billing, and reporting on one platform — with per-active-vehicle pricing that scales with your fleet instead of your headcount.



**Who Is the Company Behind DriveBoss?**

- **Seller:** [DriveBoss](https://www.g2.com/sellers/driveboss)
- **HQ Location:** Newark, US
- **LinkedIn® Page:** https://www.linkedin.com/company/driveboss/ (2 employees on LinkedIn®)






### 13. [Mobisoft NEMT Dispatch Software](https://www.g2.com/products/mobisoft-nemt-dispatch-software/reviews)
Mobisoft Infotech is a global technology services company that combines deep domain expertise and cross-industry experience offering a full range of product life-cycle services to Startups to large enterprises.



**Who Is the Company Behind Mobisoft NEMT Dispatch Software?**

- **Seller:** [Mobisoft Infotech](https://www.g2.com/sellers/mobisoft-infotech)
- **Year Founded:** 2010
- **HQ Location:** Houston, US
- **Twitter:** @MobisoftInfo (28,008 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/804464 (253 employees on LinkedIn®)






### 14. [Modvicare](https://www.g2.com/products/modvicare/reviews)
We are the nation’s leading provider of Non-Emergency Medical Transportation



**Who Is the Company Behind Modvicare?**

- **Seller:** [ModviCare](https://www.g2.com/sellers/modvicare)
- **HQ Location:** Denver, Colorado
- **LinkedIn® Page:** https://www.linkedin.com/company/modivcare/ (1,981 employees on LinkedIn®)






### 15. [Momentm Technologies](https://www.g2.com/products/momentm-technologies/reviews)
TripSpark&#39;s solutions for NEMT help brokers, providers and healthcare organizations offer reliable and appropriate service while minimizing costs. Our technology helps NEMT operations perform trip assignment, scheduling, billing and other important functions easily and efficiently. TripSpark&#39;s solution suite for NEMT includes: automated scheduling &amp; real-time dispatching software, a client notification system, an online booking portal, and in-vehicle apps.



**Who Is the Company Behind Momentm Technologies?**

- **Seller:** [Trapeze Group](https://www.g2.com/sellers/trapeze-group)
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @trapezegroup (2,184 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/trapeze-group (640 employees on LinkedIn®)






### 16. [Moovs](https://www.g2.com/products/moovs/reviews)
Moovs provides the easiest solution for operators with 1-50 vehicles to drive more sales, automate your day-to-day, delight your customers and much more... -Booking App -Dispatch Automation -Built-in Chat &amp; Phone -Manage All Payments, Invoices &amp; Payroll. -Professional Website Builder Moovs takes care of all aspects of your transportation business from instant payments to building your website. And we have 24/7 technical support in the US that helps you with any open questions.


**Average Rating:** 4.5/5.0
**Total Reviews:** 3

**Who Is the Company Behind Moovs?**

- **Seller:** [Moovs](https://www.g2.com/sellers/moovs)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 67% Small-Business, 33% Mid-Market



#### What Are Recent G2 Reviews of Moovs?

**"[Great Service - Great Team - Good Price](https://www.g2.com/survey_responses/moovs-review-8243221)"**

**Rating:** 4.5/5.0 stars
*— Rob D.*

[Read full review](https://www.g2.com/survey_responses/moovs-review-8243221)

---

**"[A great product with great service and a fair price!](https://www.g2.com/survey_responses/moovs-review-8247504)"**

**Rating:** 5.0/5.0 stars
*— Tom D.*

[Read full review](https://www.g2.com/survey_responses/moovs-review-8247504)

---



### 17. [MTM Health](https://www.g2.com/products/mtm-health/reviews)
MTM Health—one of the nation’s largest and most experienced transportation brokers—thinks outside the box to provide customized solutions catered to our clients’ unique needs. With nearly 30 years of experience in the NEMT industry, MTM Health can help you take on your biggest challenges. MTM Health manages every aspect of the transportation programs we operate, leveraging



**Who Is the Company Behind MTM Health?**

- **Seller:** [MTM Health](https://www.g2.com/sellers/mtm-health)
- **HQ Location:** Lake St. Louis, MO
- **LinkedIn® Page:** https://www.linkedin.com/company/medical-transportation-management/ (2,122 employees on LinkedIn®)






### 18. [NEMT Platform](https://www.g2.com/products/nemt-platform/reviews)
NEMT Platform is a cloud-based transportation management software built for organisations that provide or coordinate Non-Emergency Medical Transportation (NEMT). It is a type of fleet, dispatch, and trip management solution designed to help transportation providers, brokers, and care organisations plan, assign, track, and bill medical trips. The platform supports the full trip lifecycle, from booking and scheduling to dispatch, live tracking, completion, and invoicing. Dispatchers can create and manage trips through a central dashboard, apply rider requirements such as wheelchair access or escort needs, and assign trips to drivers based on availability, location, and vehicle type. Drivers use a mobile app to receive trips, update statuses, and follow optimised routes, while operations teams can monitor activity in real time. NEMT Platform also includes fleet and driver management tools. It tracks driver shifts, performance, and compliance, and shows live vehicle locations using GPS. Fleet managers can manage vehicles, monitor maintenance schedules, and keep service records organised in one system. For financial operations, the software automates billing and invoicing based on completed trips, mileage, and contract rules. It supports reporting for trip volume, revenue, delays, cancellations, and driver activity, helping organisations understand performance and operational trends. The platform is built to support healthcare and transportation data requirements, including rider privacy and regulatory standards. It is used by small and mid-sized NEMT providers, growing fleets, and broker-managed networks that need a central system to manage daily operations, reduce manual work, and maintain service reliability. Key capabilities include: - Trip scheduling, dispatching, and route optimisation - Driver app for trip updates and navigation - Real-time vehicle tracking and status updates - Fleet and driver performance management - Automated billing, invoicing, and reporting



**Who Is the Company Behind NEMT Platform?**

- **Seller:** [Yamsol](https://www.g2.com/sellers/yamsol)
- **Year Founded:** 2016
- **HQ Location:** Fredericksburg, US
- **LinkedIn® Page:** http://www.linkedin.com/company/nemt-platform (6 employees on LinkedIn®)






### 19. [ParaPlan](https://www.g2.com/products/paraplan/reviews)
ParaPlan is a comprehensive real-time scheduling and dispatch system for the paratransit, demand response, and brokerage industries.



**Who Is the Company Behind ParaPlan?**

- **Seller:** [Enghouse Systems](https://www.g2.com/sellers/enghouse-systems)
- **Year Founded:** 1984
- **HQ Location:** Markham
- **Twitter:** @EnghouseInterac (2,418 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/enghouse/ (1,294 employees on LinkedIn®)
- **Ownership:** ENGH (TSE)






### 20. [PerGo Dispatch](https://www.g2.com/products/pergo-dispatch/reviews)
PerGo Dispatch is a cloud-based transportation management and dispatch platform built for standard and Non-Emergency Medical Transportation (NEMT) providers. It gives operators real-time visibility into active trips, vehicle locations, and schedule performance. The platform automates dispatch workflows, monitors ETA against scheduled pickup times, and uses GPS milestone detection to track vehicle movement through pickup and dropoff stages. Operators can see immediately whether a trip is running on time or at risk of delay. PerGo includes: Real-time fleet tracking Automated trip status updates On-time performance monitoring GPS-based arrival and departure detection Driver mobile app with milestone automation Passenger trip tracking Integration-ready architecture for billing and compliance workflows PerGo is designed for transportation companies that require operational visibility, accountability, and performance tracking without complex infrastructure or long-term contracts.


**Average Rating:** 3.5/5.0
**Total Reviews:** 1

**Who Is the Company Behind PerGo Dispatch?**

- **Seller:** [eTaxiUSA](https://www.g2.com/sellers/etaxiusa)
- **HQ Location:** N/A
- **Twitter:** @PerGoRides (269 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
- **Company Size:** 100% Small-Business




#### What Are G2 Users Discussing About PerGo Dispatch?

- [What is PerGo Dispatch used for?](https://www.g2.com/discussions/pergo-dispatch-what-is-pergo-dispatch-used-for)
- [What is PerGo Dispatch used for?](https://www.g2.com/discussions/what-is-pergo-dispatch-used-for)

### 21. [QRyde](https://www.g2.com/products/hbss-qryde/reviews)
QRyde for Public Transportation™ is the most comprehensive, ADA-compliant scheduling and dispatching solution that is based on street-by-street capacity management and slack optimization technology. For over 20 years, HBSS has developed and provided software for diverse transportation organizations, including statewide agencies funded by the Federal Transit Administration (FTA), transportation brokerages, regional transit authorities, and private as well as nonprofit providers. HBSS resolves the unique challenges that differing demographics pose for the transportation industry, and excels at responding to these differences with efficient, customized solutions. HBSS has pioneered Brokered Transportation Technology which powers large call centers across the country for managing coordinated transportation across different government departments such as Center for Medicaid Services (CMS), Department of Developmentally Disabled, Special Education, Early Intervention, Council on Aging Services, Adult Day Health Transportation and more recently Veterans Transportation. The technology created, offers novel concepts and methods by which several states are saving millions of dollars in transportation costs. Our Mission To provide technology to communities and a network of providers, so that the members get low cost rides to their destinations. Our Vision To enable communities to improve their economic well-being by better managing the transportation needs of its members for education, employment and healthcare



**Who Is the Company Behind QRyde?**

- **Seller:** [HBSS](https://www.g2.com/sellers/hbss)
- **Year Founded:** 1997
- **HQ Location:** Lowell, US
- **LinkedIn® Page:** https://www.linkedin.com/company/qryde (121 employees on LinkedIn®)






### 22. [Reveal](https://www.g2.com/products/reveal-services-reveal/reviews)
Reveal Suite is a suite of applications for operational management of transit agencies - reservations, workflow, and dispatch.



**Who Is the Company Behind Reveal?**

- **Seller:** [Reveal Services](https://www.g2.com/sellers/reveal-services)
- **Year Founded:** 2008
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/reveal-services (7 employees on LinkedIn®)






### 23. [RouteGenie](https://www.g2.com/products/routegenie/reviews)
RouteGenie is an all-in-one NEMT software solution for providers of any size. Loaded with powerful, must-have features like dispatching, routing, billing, scheduling, and more, non-emergency medical transportation companies can easily focus on business growth and customer satisfaction without worrying about everyday operations. Customers experience better billing with 98% fewer unbilled claims when they use RouteGenie. Find flexible reports in just a few clicks, route optimization, fast and accurate billing, and same-day updates to help your business be the best it can be.



**Who Is the Company Behind RouteGenie?**

- **Seller:** [RouteGenie](https://www.g2.com/sellers/routegenie)
- **Twitter:** @TheRouteGenie (81 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/routegenie/ (1 employees on LinkedIn®)






### 24. [Safr Care](https://www.g2.com/products/safr-care/reviews)
Safr Care seamlessly connects patients, healthcare and transportation providers, insurance companies and brokers, all through a single platform. We take pride in providing frictionless access to healthcare, addressing key SDOH, reducing patient no-shows and improving patient outcomes through transportation integration. We are healthcare transportation: re-imagined.



**Who Is the Company Behind Safr Care?**

- **Seller:** [Safr Care](https://www.g2.com/sellers/safr-care)
- **Year Founded:** 2020
- **HQ Location:** New York , New York
- **LinkedIn® Page:** https://www.linkedin.com/company/safr-care/ (6 employees on LinkedIn®)






### 25. [Senda Salud](https://www.g2.com/products/senda-salud/reviews)
Senda Salud es una aplicación para la gestión integral de una empresa de ambulancias con todas las soluciones necesarias para mejorar la efectividad y ahorrar costes. Es un Software Médico con Gestion de Flotas



**Who Is the Company Behind Senda Salud?**

- **Seller:** [Senda Salud](https://www.g2.com/sellers/senda-salud)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (2 employees on LinkedIn®)







## What Is Non-Emergency Medical Transportation (NEMT) Software?

[Transportation Software](https://www.g2.com/categories/transportation)




