# Best Mental Health Software for Small Business *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Products classified in the overall Mental Health category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Mental Health to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Mental Health category. In addition to qualifying for inclusion in the Mental Health Software category, to qualify for inclusion in the Small Business Mental Health Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Best Mental Health Software At A Glance - **Best for Small Businesses:** [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - **Best for Mid-Market:** [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - **Best for Enterprise:** [Oliva Health](https://www.g2.com/products/oliva-health/reviews) - **Highest User Satisfaction:** [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) - **Best Free Software:** [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) --- **Sponsored** ### Eldermark Eldermark, the only true ERP software solution for the senior housing market, unites clinical, sales, engagement, and financial operations. Eldermark's state of the art technology with modern user interface leverages AI, predictive and prescriptive analytics, and is backed by decades of clinical expertise to ensure regulatory compliance and enhance decision-making, care efficiency, and revenue capture. Information at your fingertips, delivered to the right people, at the right time, in the right place. If you're looking to increase revenue, enhance care, simplify work, and create more meaningful resident outcomes, visit eldermark.com to experience the transformative power of centralized software solutions built specifically for senior living. Learn how you can optimize your business to generate an additional $1,263 in revenue per resident each month, save 12 hours of admin time each week, and increase your move-in rates by 20%! [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1365&secure%5Bdisplayable_resource_id%5D=395&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=444&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=10100&secure%5Bresource_id%5D=1365&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmental-health%2Fsmall-business&secure%5Btoken%5D=5f900b83771605adfe824775758e0bdf87a6abfe01ad8b9d03dcdb26928cb80d&secure%5Burl%5D=https%3A%2F%2Fwww.eldermark.com&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows. **Average Rating:** 4.7/5.0 **Total Reviews:** 331 **User Satisfaction Scores:** - **Ease of Use:** 9.5/10 (Category avg: 8.3/10) - **Practice Management:** 9.5/10 (Category avg: 8.1/10) - **Workflow Management:** 9.5/10 (Category avg: 8.1/10) - **Insurance Management:** 9.4/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [EHR Your Way](https://www.g2.com/sellers/ehr-your-way) - **Company Website:** https://ehryourway.com/ - **Year Founded:** 2008 - **HQ Location:** San Diego, California - **Twitter:** @ehryourway (168 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ehr-your-way/ (32 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Therapist, Office Manager - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 55% Small-Business, 44% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (68 reviews) - Customer Support (29 reviews) - Efficiency (27 reviews) - Document Management (22 reviews) - Navigation Ease (21 reviews) **Cons:** - Technical Issues (12 reviews) - Limited Customization (11 reviews) - Poor Navigation (9 reviews) - Not User-Friendly (8 reviews) - Learning Curve (7 reviews) ### 2. [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) TheraNest is a cloud-based EHR and practice management platform built specifically for mental and behavioral health providers. Developed by Ensora Health, TheraNest combines clinical documentation, insurance billing, scheduling, HIPAA-compliant telehealth, e-prescribing, and a client portal in one system serving solo practitioners, group practices, and mid-size behavioral health organizations. TheraNest differentiates from SimplePractice, TherapyNotes, Jane App, and Carepatron through deeper billing and insurance claims management, group practice workflows including multi-provider scheduling and supervision tracking, and integrated Wiley Treatment Planner content. Core features include automated appointment reminders, customizable progress notes and treatment plans, a searchable DSM and CPT code database, electronic claims submission, ERA/EOB processing, and unlimited document storage. Recognized as a G2 Leader in Mental Health Software, TheraNest is rated highly for ease of use, responsive support, and clinical note quality. A free 21-day trial is available. Pricing starts at $29/month and scales by active client count. **Average Rating:** 4.2/5.0 **Total Reviews:** 125 **User Satisfaction Scores:** - **Ease of Use:** 8.5/10 (Category avg: 8.3/10) - **Practice Management:** 8.7/10 (Category avg: 8.1/10) - **Workflow Management:** 8.6/10 (Category avg: 8.1/10) - **Insurance Management:** 7.6/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands) - **Company Website:** https://ensorahealth.com/ - **Year Founded:** 2020 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care - **Company Size:** 90% Small-Business, 5% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (35 reviews) - Document Management (15 reviews) - Booking Ease (11 reviews) - Features (11 reviews) - Scheduling (11 reviews) **Cons:** - Technical Issues (13 reviews) - Limited Features (9 reviews) - Poor Navigation (7 reviews) - Interface Issues (5 reviews) - Poor Customer Support (5 reviews) ### 3. [TherapyNotes](https://www.g2.com/products/therapynotes/reviews) TherapyNotes™ is the most trusted online practice management and EHR software for behavioral health practices of all sizes. With over 60,000 users, we're considered the largest platform for mental health professionals, offering the most intuitive software and best customer support in the industry. Our streamlined scheduling, notes, billing, and a custom client portal — plus unlimited support and superior security — can help optimize how you manage your practice, letting you focus less on administrative tasks and more on your clients' needs. We offer: • Streamlined scheduling and a personal to-do list that automatically generates tasks based on past activity • Powerful form-based notes, designed specifically for behavioral health • Electronic insurance claims, ERA payment posting, and credit card processing • HIPAA compliancy, keeping your data encrypted, secured, and backed up regularly To learn more about TherapyNotes™, visit TherapyNotes.com, and receive your first month completely free. **Average Rating:** 4.4/5.0 **Total Reviews:** 97 **User Satisfaction Scores:** - **Ease of Use:** 9.1/10 (Category avg: 8.3/10) - **Practice Management:** 8.9/10 (Category avg: 8.1/10) - **Workflow Management:** 9.2/10 (Category avg: 8.1/10) - **Insurance Management:** 8.8/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [TherapyNotes](https://www.g2.com/sellers/therapynotes) - **Year Founded:** 2010 - **HQ Location:** Horsham, PA - **Twitter:** @TherapyNotes (4,486 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1465863/ (343 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Therapist - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 78% Small-Business, 15% Mid-Market #### Pros & Cons **Pros:** - Customer Support (2 reviews) - Customization (2 reviews) - Ease of Use (2 reviews) - Access (1 reviews) - Document Management (1 reviews) **Cons:** - Update Issues (2 reviews) - Account Management Issues (1 reviews) - Billing Issues (1 reviews) - Data Management Issues (1 reviews) - Expensive (1 reviews) ### 4. [SimplePractice](https://www.g2.com/products/simplepractice/reviews) SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself. **Average Rating:** 4.1/5.0 **Total Reviews:** 124 **User Satisfaction Scores:** - **Ease of Use:** 8.9/10 (Category avg: 8.3/10) - **Practice Management:** 8.9/10 (Category avg: 8.1/10) - **Workflow Management:** 8.7/10 (Category avg: 8.1/10) - **Insurance Management:** 7.9/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [SimplePractice](https://www.g2.com/sellers/simplepractice) - **Year Founded:** 2012 - **HQ Location:** Santa Monica, California - **Twitter:** @simplepractice (2,440 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2686631/ (619 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Therapist, Owner - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 97% Small-Business, 2% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (6 reviews) - Automation (3 reviews) - Document Management (3 reviews) - Easy Access (3 reviews) - Features (3 reviews) **Cons:** - Limited Features (4 reviews) - Limited Functionality (3 reviews) - Expensive (2 reviews) - Extra Charges (2 reviews) - Inadequate Reporting (2 reviews) ### 5. [Opus](https://www.g2.com/products/opus-behavioral-health-opus/reviews) Opus is a comprehensive solution built for Behavioral Health, Mental Health, Substance Use, Eating Disorder, Psychiatry, and Psychology practices. By integrating EHR, CRM, and RCM software, Opus enhances efficiency, improves patient care, and drives financial success—all in one seamless platform. Opus EHR – A versatile, fully customizable electronic health records system designed to fit the unique needs of behavioral health providers. Opus CRM – Built specifically for behavioral health, our CRM automates patient acquisition and management, improving engagement and retention. Opus RCM – A robust billing solution that reduces errors, increases revenue, and streamlines UB-04 and CMS 1500 claim processing. With advanced fee scheduling and 140+ practice management reports, Opus provides critical business insights to optimize financial performance. With a user-friendly interface, customizable workflows, and AI-driven automation, Opus empowers practices of all sizes to operate more efficiently while ensuring compliance. 🔹 Experience the future of behavioral health technology with Opus today! **Average Rating:** 4.8/5.0 **Total Reviews:** 41 **User Satisfaction Scores:** - **Ease of Use:** 9.5/10 (Category avg: 8.3/10) - **Practice Management:** 9.4/10 (Category avg: 8.1/10) - **Workflow Management:** 9.3/10 (Category avg: 8.1/10) - **Insurance Management:** 8.9/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [Opus Behavioral Health](https://www.g2.com/sellers/opus-behavioral-health) - **Year Founded:** 2015 - **HQ Location:** Miami, Florida - **LinkedIn® Page:** https://www.linkedin.com/company/try-opus/ (32 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Mental Health Care - **Company Size:** 53% Small-Business, 49% Mid-Market #### Pros & Cons **Pros:** - Customer Support (26 reviews) - Ease of Use (20 reviews) - Customization (12 reviews) - Features (12 reviews) - User Interface (9 reviews) **Cons:** - Scheduling Issues (6 reviews) - Access Difficulty (5 reviews) - File Management Issues (3 reviews) - Technical Issues (3 reviews) - Time Consumption (3 reviews) ### 6. [Greenspace Health](https://www.g2.com/products/greenspace-health/reviews) Greenspace is transforming the way that mental healthcare is accessed, measured and delivered. Through innovative and intuitive technology, our partners are able to easily implement Measurement-Based Care. From individual clinicians to small clinics, hospitals, campuses, or entire health systems–our solutions are built to flex to the unique needs and challenges of any workflow. Every person accessing mental health services should receive high quality care that helps them thrive. We work every day to empower service providers and users with the technology, tools and insights they need to provide the best care possible. How it works: Through innovative and intuitive technology, our partners across North America are able to easily implement Measurement-Based Care (MBC). MBC is at the core of all Greenspace solutions and it's driving improvement across the entire ecosystem of mental health services. Evidence shows that regularly measuring progress increases the likelihood that a patient achieves significant and reliable change by 3.5 times, contributes to a 42% higher overall improvement in clinical outcomes, and a 40% reduction in cancellation and no-show rates. Greenspace set the standard for MBC Technology with distinctive features and capabilities to meet the needs of organizations of all sizes, program types and populations served. With Greenspace, organizations can: -Automate the delivery and collection of patient-reported outcome measures (PROM’s) throughout treatment on a customizable and recurring schedule . -Choose from a selection of 300+ evidence-based assessments, delivered automatically via SMS, Email, or Kiosk. -Leverage data and insights to improve client engagement and outcomes, inform treatment planning and program innovations and advocate for increased funding. -Integrate with over 85 EHR/EMR systems, and our team will do the work for you. We also provide an open API that an organization can leverage directly, or through a more collaborative implementation process. Security of patient information and data privacy is at the foundation of the Greenspace platform. Greenspace is SOC 2 Type II certified and conforms to digital and physical security protocols (including HIPPA, PIPEDA, and PHIPA). Want to learn more about Greenspace? Watch this video: https://bit.ly/3FsrSYi **Average Rating:** 4.8/5.0 **Total Reviews:** 32 **User Satisfaction Scores:** - **Ease of Use:** 9.3/10 (Category avg: 8.3/10) - **Practice Management:** 9.5/10 (Category avg: 8.1/10) - **Workflow Management:** 9.4/10 (Category avg: 8.1/10) - **Insurance Management:** 5.5/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [Greenspace Health](https://www.g2.com/sellers/greenspace-health) - **Year Founded:** 2015 - **HQ Location:** Toronto, CAN - **Twitter:** @greenspaceMH (815 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/greenspace-mental-health (83 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Mental Health Care - **Company Size:** 50% Small-Business, 38% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (4 reviews) - Access (3 reviews) - Data Analysis (3 reviews) - Therapy Services (3 reviews) - Client Engagement (2 reviews) **Cons:** - Poor Navigation (2 reviews) - Poor Training (1 reviews) - Slow Performance (1 reviews) ### 7. [Therap Services](https://www.g2.com/products/therap-services/reviews) Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. **Average Rating:** 4.6/5.0 **Total Reviews:** 208 **User Satisfaction Scores:** - **Ease of Use:** 8.8/10 (Category avg: 8.3/10) - **Practice Management:** 8.1/10 (Category avg: 8.1/10) - **Workflow Management:** 8.6/10 (Category avg: 8.1/10) - **Insurance Management:** 8.0/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [Therap](https://www.g2.com/sellers/therap) - **Year Founded:** 2003 - **HQ Location:** Torrington, US - **Twitter:** @therapservices (513 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/97019/ (164 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Director, Quality Assurance Coordinator - **Top Industries:** Hospital & Health Care, Individual & Family Services - **Company Size:** 70% Mid-Market, 20% Small-Business #### Pros & Cons **Pros:** - Document Management (11 reviews) - Customer Support (9 reviews) - Therapy Services (9 reviews) - Features (8 reviews) - Ease of Use (7 reviews) **Cons:** - Poor Navigation (3 reviews) - Time Consumption (3 reviews) - Access Difficulty (1 reviews) - Billing Issues (1 reviews) - Expensive (1 reviews) ### 8. [Quenza](https://www.g2.com/products/quenza/reviews) Quenza is a state-of-the-art application that enables coaches and mental health practitioners to digitally engage their clients with homework exercises, assessments, psychoeducation, and online care paths. Quenza users deliver better care to their clients at a larger scale while eliminating time spent on administrative tasks and email, thereby drastically saving a coach's time. Quenza has been developed by Dutch serial entrepreneurs Hugo Alberts, PhD, Seph Fontane Pennock and Ernst Jansen who - with over decade of experience in the mental health space - founded one of the largest mental health platforms, PositivePsychology.com. **Average Rating:** 4.9/5.0 **Total Reviews:** 20 **User Satisfaction Scores:** - **Ease of Use:** 9.7/10 (Category avg: 8.3/10) - **Practice Management:** 9.4/10 (Category avg: 8.1/10) - **Workflow Management:** 9.0/10 (Category avg: 8.1/10) - **Insurance Management:** 6.7/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [Quenza](https://www.g2.com/sellers/quenza) - **Year Founded:** 2019 - **HQ Location:** Maastricht, NL - **Twitter:** @quEnza (34 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/quenza/ (6 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Professional Training & Coaching - **Company Size:** 85% Small-Business, 5% Enterprise ### 9. [ClinicMind](https://www.g2.com/products/clinicmind-clinicmind/reviews) Payers have a playbook. Deny first. Delay second. Downcode third. Then audit, consolidate, and repeat — collecting float on every dollar your practice earned but hasn't been paid. They win when your practice runs on disconnected software. A billing platform that doesn't talk to your EHR. A patient portal nobody uses. Credentialing in a spreadsheet. Scheduling in one system, documentation in another. Every gap in your workflow is a gap in your defense — and payers know exactly where to find it. That's the Frankenstack. And it's costing independent practices $40,000–$90,000 a year in denied claims, unbilled encounters, and revenue that was earned but never collected. ClinicMind was built to close those gaps — not with another point solution, but with one unified platform that connects every part of your practice into a single system payers can't exploit. No clinician should suffer burnout or be cheated out of their hard-earned reimbursements by systems that were never designed to work together. We unify EHR, revenue cycle management, billing, patient engagement, scheduling, credentialing, and payments. One platform. One support team. One growth engine. The results speak for themselves. ClinicMind is the #1-rated chiropractic EHR on G2, earned 35 G2 badges in 2025, and was named the top-ranked chiropractic EHR and practice management solution by Black Book Research. Practices that switch to ClinicMind report faster documentation, fewer denials, more predictable revenue, and time back in their day. We're here to give independent practice owners their independence back. Thousands of practices across chiropractic, mental health, and multidisciplinary care already have. Integrated software: EHR (with mobile app) · Billing platform · Practice management · Patient portal · Credentialing · AIScribe (AI-assisted documentation) Integrated services: Managed billing · Credentialing · Coding · Prior authorization · PatientHub (patient engagement & reactivation) **Average Rating:** 4.6/5.0 **Total Reviews:** 214 **User Satisfaction Scores:** - **Ease of Use:** 8.4/10 (Category avg: 8.3/10) - **Practice Management:** 9.2/10 (Category avg: 8.1/10) - **Workflow Management:** 9.4/10 (Category avg: 8.1/10) - **Insurance Management:** 9.6/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [ClinicMind](https://www.g2.com/sellers/clinicmind) - **Company Website:** https://clinicmind.com/ - **Year Founded:** 2000 - **HQ Location:** Belleair Bluffs, US - **Twitter:** @WeAreClinicMind (125 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/clinicmind/ (357 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Office Manager, Chiropractor - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 93% Small-Business, 4% Mid-Market #### Pros & Cons **Pros:** - Helpful (48 reviews) - Customer Support (43 reviews) - Ease of Use (40 reviews) - Training (25 reviews) - Training Resources (25 reviews) **Cons:** - Billing Issues (11 reviews) - Learning Curve (9 reviews) - Poor Navigation (9 reviews) - Complex Navigation (6 reviews) - Learning Difficulty (6 reviews) ### 10. [Oliva Health](https://www.g2.com/products/oliva-health/reviews) Oliva combines AI guidance and expert human support to help managers cut distractions, navigate tough moments, and build high-performance habits, freeing up hours each week to focus on driving growth. It works in the tools you already use (like Slack and Teams), with a mobile app for more personal moments, and trusted experts looped in when needed, or preferred. **Average Rating:** 4.9/5.0 **Total Reviews:** 248 **User Satisfaction Scores:** - **Ease of Use:** 9.6/10 (Category avg: 8.3/10) - **Practice Management:** 9.2/10 (Category avg: 8.1/10) - **Workflow Management:** 9.2/10 (Category avg: 8.1/10) - **Insurance Management:** 8.6/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [Oliva Health](https://www.g2.com/sellers/oliva-health) - **Year Founded:** 2020 - **HQ Location:** London, GB - **Twitter:** @OlivaHealth (21 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/oliva-therapy (160 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Computer Games - **Company Size:** 63% Mid-Market, 25% Small-Business #### Pros & Cons **Pros:** - Therapy Services (29 reviews) - Ease of Use (27 reviews) - Mental Wellness (14 reviews) - Helpful (13 reviews) - Matching Efficiency (13 reviews) **Cons:** - Scheduling Issues (6 reviews) - Technical Issues (4 reviews) - Video Issues (4 reviews) - Access Difficulty (3 reviews) - Limited Options (3 reviews) ### 11. [BestNotes](https://www.g2.com/products/bestnotes/reviews) BestNotes is an all-in-one Electronic Health Record (EHR) and Customer Relationship Management (CRM) platform specifically designed for the behavioral health and addiction treatment industry. This comprehensive solution is tailored to meet the unique needs of clinicians, streamlining the entire care process from intake to outcomes. By integrating various functionalities into a single, cloud-based system, BestNotes helps treatment programs maintain compliance, enhance efficiency, and prioritize client care. Targeted primarily at behavioral health providers, BestNotes serves a diverse audience, including clinicians, administrative staff, and admissions teams. The platform addresses the complexities of managing patient care in a field where coordination and communication are essential. By consolidating EHR, CRM, billing, outcomes tracking, and telehealth capabilities, BestNotes eliminates the need for multiple software solutions, allowing teams to collaborate seamlessly and focus on delivering high-quality care. Key features of BestNotes include an audit and accreditation ready clinical documentation and customizable progress notes, which allow users to create notes, treatment plans, and evidence-based documentation. This flexibility ensures that providers can meet specific regulatory requirements while maintaining a focus on individual client needs. Additionally, the built-in CRM tools facilitate effective management of leads, referrals, and marketing activities, optimizing admissions workflows and enhancing overall operational efficiency. The scheduling and calendar functionalities within BestNotes simplify the coordination of staff and client appointments, including recurring group sessions and telehealth visits. This feature is particularly valuable in the current healthcare landscape, where remote consultations have become increasingly important. The platform also offers HIPAA-compliant telehealth capabilities, enabling secure video sessions and client messaging, thus ensuring that patient privacy is maintained. Another significant advantage of BestNotes is its outcomes tracking feature, which integrates with OutcomeTools to help providers collect and analyze client outcomes. This capability not only demonstrates program effectiveness but also supports continuous quality improvement initiatives. Furthermore, the reporting and analytics tools allow users to generate compliance, billing, and outcomes reports with ease, providing valuable insights into operational performance. Lastly, BestNotes incorporates AI-powered notes through its Sidekick Notes feature, which reduces the documentation burden on clinicians. By leveraging Videra Health integration, recorded sessions can be transformed into structured clinical notes, enhancing accuracy and efficiency in documentation. Overall, BestNotes stands out in the EHR and CRM landscape by offering a comprehensive, user-friendly solution that addresses the specific challenges faced by the behavioral health and addiction treatment industry. **Average Rating:** 4.1/5.0 **Total Reviews:** 26 **User Satisfaction Scores:** - **Ease of Use:** 7.7/10 (Category avg: 8.3/10) - **Practice Management:** 8.9/10 (Category avg: 8.1/10) - **Workflow Management:** 9.3/10 (Category avg: 8.1/10) - **Insurance Management:** 9.4/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [BestNotes](https://www.g2.com/sellers/bestnotes) - **Company Website:** https://www.bestnotes.com - **Year Founded:** 2003 - **HQ Location:** Twin Falls, ID - **Twitter:** @BestNotes (807 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/270490/ (43 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Mental Health Care - **Company Size:** 62% Small-Business, 23% Mid-Market #### Pros & Cons **Pros:** - Customer Support (2 reviews) - Ease of Use (2 reviews) - Customization (1 reviews) - Document Management (1 reviews) - Helpful (1 reviews) **Cons:** - Confusing Features (1 reviews) - Limited Features (1 reviews) - Missing Features (1 reviews) - Slow Performance (1 reviews) ### 12. [Simply.Coach](https://www.g2.com/products/simply-coach/reviews) Simply.Coach is a digital coaching platform designed for service professionals such as coaches, consultants, therapists, and trainers. This innovative solution streamlines operations, enhances client interactions, and supports business growth by providing a comprehensive suite of tools tailored to the unique needs of service-oriented practitioners. By digitizing various aspects of their operations, users can focus more on delivering value to their clients rather than getting bogged down by administrative tasks. The platform caters to a diverse audience of service professionals who seek to optimize their workflows and improve client engagement. With Simply.Coach, users can manage both one-on-one and group client engagements, as well as structured coaching programs, all from a single interface. This centralized approach not only simplifies management but also fosters a more cohesive experience for clients. The platform is particularly beneficial for those looking to scale their practices, as it offers scalable client management tools that adapt to the growing demands of their business. Key features of Simply.Coach include scheduling, note-taking, and digital tools such as surveys and forms, which facilitate efficient communication and collaboration between coaches and clients. The introduction of coach matching and coaching programs enhances the platform's versatility, allowing users to tailor their services to meet specific client needs. Additionally, goal setting and progress tracking features empower clients to stay motivated and engaged throughout their coaching journey. Resource sharing capabilities further enrich the client experience, providing easy access to relevant materials and information. Financial management is also simplified with invoicing and payment collection features, ensuring that service professionals can maintain a steady cash flow while minimizing administrative burdens. By saving up to 30% of time spent on administrative work, Simply.Coach allows users to dedicate more time to their clients and less to paperwork, ultimately enhancing the overall quality of service provided. Simply.Coach is natively available in English, Spanish, and French - which means that it supports these languages across the web app, mobile app, and even email notifications. This multilingual capability ensures that users and their clients can interact with the platform in their preferred language, further enhancing accessibility and user experience. In essence, Simply.Coach stands out in the digital coaching platform category by offering a comprehensive, user-friendly solution that addresses the multifaceted needs of service professionals. By integrating essential tools for client management, communication, and financial operations, Simply.Coach empowers users to elevate their practice and foster meaningful client relationships, all in one convenient location. **Average Rating:** 4.8/5.0 **Total Reviews:** 146 **User Satisfaction Scores:** - **Ease of Use:** 8.6/10 (Category avg: 8.3/10) - **Practice Management:** 9.1/10 (Category avg: 8.1/10) - **Workflow Management:** 9.1/10 (Category avg: 8.1/10) - **Insurance Management:** 6.2/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [Simply.Coach](https://www.g2.com/sellers/simply-coach) - **Company Website:** https://simply.coach - **Year Founded:** 2020 - **HQ Location:** Pune, IN - **Twitter:** @SimplyCoachHQ (51 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/simplycoach/ (16 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Coach - **Top Industries:** Professional Training & Coaching, Consulting - **Company Size:** 94% Small-Business, 4% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (33 reviews) - Customer Support (24 reviews) - Features (23 reviews) - Coaching Quality (16 reviews) - All-in-one Solution (13 reviews) **Cons:** - Complexity (6 reviews) - Poor Navigation (6 reviews) - Limited Customization (5 reviews) - Limited Features (5 reviews) - Complex Usability (4 reviews) ### 13. [DrChrono by EverHealth.](https://www.g2.com/products/drchrono-by-everhealth/reviews) DrChrono by EverHealth is a comprehensive, cloud-based platform designed to modernize medical practices by integrating electronic health records (EHR), practice management, medical billing, and revenue cycle management into a single, cohesive system. Serving over 4,600 independent practices and 13,000 providers across various medical specialties, DrChrono emphasizes mobility and accessibility, allowing healthcare professionals to manage patient care seamlessly from any device, including iPads, iPhones, and web browsers. Key Features and Functionality: - Customizable EHR: Tailor clinical workflows with adaptable medical forms and templates to meet the specific needs of any practice. - Integrated Practice Management: Streamline administrative tasks such as scheduling, patient check-in, and communication within a unified platform. - Medical Billing and Revenue Cycle Management: Enhance financial operations with tools for billing, coding, and claims processing, ensuring efficient revenue management. - Telehealth Capabilities: Offer virtual consultations through secure, HIPAA-compliant video conferencing, expanding patient access to care. - Mobile Accessibility: Access patient records and manage practice operations on-the-go via native applications for iOS devices. - Robust API and Marketplace: Extend platform functionality by integrating with third-party applications and services through a comprehensive API and app marketplace. Primary Value and Solutions Provided: DrChrono addresses the challenges of modern healthcare by offering an all-in-one solution that enhances efficiency, improves patient engagement, and supports personalized care delivery. By consolidating essential practice functions into a single platform, it reduces administrative burdens, allowing providers to focus more on patient care. The platform's mobility ensures that healthcare professionals can access critical information and perform tasks from anywhere, facilitating timely and informed decision-making. Additionally, its customizable nature ensures that practices of all sizes and specialties can adapt the system to their unique workflows, promoting better health outcomes and operational success. **Average Rating:** 3.4/5.0 **Total Reviews:** 40 **User Satisfaction Scores:** - **Ease of Use:** 7.6/10 (Category avg: 8.3/10) - **Practice Management:** 7.3/10 (Category avg: 8.1/10) - **Workflow Management:** 8.8/10 (Category avg: 8.1/10) - **Insurance Management:** 8.8/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [EverPro](https://www.g2.com/sellers/everpro) - **Year Founded:** 2016 - **HQ Location:** Denver, US - **LinkedIn® Page:** https://www.linkedin.com/company/evercommerce/ (1,751 employees on LinkedIn®) - **Ownership:** NASDAQ: EVCM **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 74% Small-Business, 28% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (2 reviews) - Access (1 reviews) - Affordable (1 reviews) - Customizability (1 reviews) - Efficiency (1 reviews) **Cons:** - Interface Issues (2 reviews) - Poor Customer Support (2 reviews) - Poor Navigation (2 reviews) - Software Bugs (2 reviews) - Technical Issues (2 reviews) ### 14. [CarePaths EHR and Measurement Based Care](https://www.g2.com/products/carepaths-ehr-and-measurement-based-care/reviews) HIPAA Compliant & ONC-Certified cloud-based electronic health record and practice management platform with telehealth and measurement based care. Solo-practitioners or groups of all shapes and sizes can grow and manage their practice for an affordable price. Accept e-referrals and offer telehealth, FREE eligibility, claim submissions, and online payment access, E-statements, online scheduling, appointment reminders, ready-to-use clinical documentation and customizable forms, secure messaging, outcomes monitoring, and more! With the free upgrade to CarePaths Connect, clinicians can also create a Digital Front Door, allowing patients to effortlessly sign up for services and book appointments with the CarePaths Connect mobile app for patients. Patients can also use the app to engage in teletherapy, message their therapist, and complete assessments. The Automated Measurement-Based Care (MBC) feature streamlines the process of outcomes monitoring so clinicians can tailor their approach based on patient feedback for better therapy outcomes. **Average Rating:** 3.9/5.0 **Total Reviews:** 43 **User Satisfaction Scores:** - **Ease of Use:** 7.8/10 (Category avg: 8.3/10) - **Practice Management:** 7.3/10 (Category avg: 8.1/10) - **Workflow Management:** 7.6/10 (Category avg: 8.1/10) - **Insurance Management:** 7.5/10 (Category avg: 7.6/10) **Seller Details:** - **Seller:** [CarePaths](https://www.g2.com/sellers/carepaths) - **Year Founded:** 2000 - **HQ Location:** Vero Beach, Florida - **Twitter:** @carepaths (130 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4767143/ (11 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 89% Small-Business, 7% Mid-Market ## Parent Category [Ambulatory Software](https://www.g2.com/categories/ambulatory) ## Related Categories - [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) - [EHR Software](https://www.g2.com/categories/ehr) - [Telemedicine Software](https://www.g2.com/categories/telemedicine)