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The Top 20 Media Monitoring Software

Check out this list of the top Media Monitoring Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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G2 Satisfaction Score

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TVEyes

100

Overall Satisfaction Score

100

Top Industries of Reviewers:

Public Relations and Communications

58%

Non-Profit Organization Management

16%

Government Administration

13%

Political Organization

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.1

Meets Requirements

Average: 9.3

8.8

Ease of Doing Business With

Average: 9.1

9.2

Ease of Setup

Average: 8.8

8.6

Quality of Support

Average: 9.6

8.8

Ease of Admin

Average: 8.9

8.6

Meltwater

Overall Satisfaction Score

Top Industries of Reviewers:

Public Relations and Communications

40%

Marketing and Advertising

22%

Non-Profit Organization Management

20%

Higher Education

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.1

Meets Requirements

Average: 9.3

8.3

Ease of Doing Business With

Average: 9.1

8.7

Ease of Setup

Average: 8.8

8.2

Quality of Support

Average: 9.6

8.8

Ease of Admin

Average: 8.9

8.4

Brand24

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

53%

Computer Software

20%

Information Technology and Services

16%

Food & Beverages

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.0

Ease of Doing Business With

Average: 9.1

9.8

Ease of Setup

Average: 8.8

9.5

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 8.9

9.7

ManagrAI

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

54%

Public Relations and Communications

21%

Marketing and Advertising

17%

Online Media

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.5

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 8.8

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 8.9

10.0

YouScan

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

53%

Information Technology and Services

18%

Public Relations and Communications

16%

Computer Software

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.1

9.5

Ease of Setup

Average: 8.8

8.9

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.9

9.0

Notified PR Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Food & Beverages

40%

Computer Software

20%

Media Production

20%

Non-Profit Organization Management

20%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.1

9.9

Ease of Setup

Average: 8.8

9.9

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.9

9.8

News Exposure

Overall Satisfaction Score

Top Industries of Reviewers:

Public Relations and Communications

70%

Non-Profit Organization Management

11%

Entertainment

11%

Apparel & Fashion

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 8.8

9.4

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 8.9

9.7

Mentionlytics

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

48%

Online Media

24%

Information Technology and Services

14%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 8.8

9.5

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 8.9

10.0

Muck Rack

Overall Satisfaction Score

Top Industries of Reviewers:

Public Relations and Communications

75%

Non-Profit Organization Management

10%

Information Technology and Services

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.1

9.5

Ease of Setup

Average: 8.8

9.2

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 8.9

9.3

#10

Dataminr

Overall Satisfaction Score

Top Industries of Reviewers:

Security and Investigations

50%

Information Technology and Services

19%

Broadcast Media

19%

Hospital & Health Care

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.3

9.8

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 8.8

9.3

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 8.9

10.0

#11

Brand Analytics

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

40%

Telecommunications

30%

Information Technology and Services

20%

Civic & Social Organization

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.6

Ease of Doing Business With

Average: 9.1

9.8

Ease of Setup

Average: 8.8

10.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 8.9

9.8

#12

Newswire

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer Software

25%

Real Estate

20%

Hospital & Health Care

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.1

9.6

Ease of Setup

Average: 8.8

9.5

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 8.9

9.6

#13

»OBSERVER«

Overall Satisfaction Score

Top Industries of Reviewers:

Public Relations and Communications

33%

Information Technology and Services

22%

Automotive

22%

Consulting

22%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 8.8

9.2

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 8.9

9.5

#14

eMedia Monitor

Overall Satisfaction Score

Top Industries of Reviewers:

Media Production

38%

Public Relations and Communications

25%

Computer Software

25%

Food & Beverages

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.3

Ease of Doing Business With

Average: 9.1

9.8

Ease of Setup

Average: 8.8

9.6

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 8.9

9.7

#15

Semrush

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

52%

Information Technology and Services

27%

Computer Software

12%

Retail

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.3

9.1

Ease of Doing Business With

Average: 9.1

9.0

Ease of Setup

Average: 8.8

8.8

Quality of Support

Average: 9.6

8.9

Ease of Admin

Average: 8.9

8.6

#16

Determ

Overall Satisfaction Score

Top Industries of Reviewers:

Public Relations and Communications

54%

Marketing and Advertising

23%

Internet

15%

Retail

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.3

9.7

Ease of Doing Business With

Average: 9.1

9.7

Ease of Setup

Average: 8.8

9.5

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 8.9

9.3

#17

AlphaSense

Overall Satisfaction Score

Top Industries of Reviewers:

Investment Management

34%

Financial Services

29%

Pharmaceuticals

24%

Retail

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.7

Meets Requirements

Average: 9.3

8.9

Ease of Doing Business With

Average: 9.1

9.7

Ease of Setup

Average: 8.8

9.0

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 8.9

8.7

#18

Factiva

Overall Satisfaction Score

Top Industries of Reviewers:

Research

33%

Market Research

25%

Financial Services

25%

Accounting

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

9.6

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.1

8.7

Ease of Setup

Average: 8.8

8.6

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 8.9

9.6

#19

Semantrum

Overall Satisfaction Score

Top Industries of Reviewers:

Marketing and Advertising

40%

Information Technology and Services

40%

Government Relations

10%

Computer Software

10%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

10.0

Meets Requirements

Average: 9.3

10.0

Ease of Doing Business With

Average: 9.1

0.0

Ease of Setup

Average: 8.8

0.0

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 8.9

0.0

#20

Truescope

Overall Satisfaction Score

Top Industries of Reviewers:

Public Relations and Communications

44%

Higher Education

22%

Marketing and Advertising

17%

Hospital & Health Care

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.3

9.4

Ease of Doing Business With

Average: 9.1

10.0

Ease of Setup

Average: 8.8

9.1

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 8.9

8.6