# Best Media Monitoring Software - Page 2

## How Many Media Monitoring Software Products Does G2 Track?

**Total Products under this Category:** 173

### Category Stats (Aug 2026)

- **Average Rating:** 4.47/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** eMedia Monitor (+6.67%) - Among all products in this category, eMedia Monitor recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Media Monitoring Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,800+ Authentic Reviews
- 173+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Media Monitoring Software
 ![G2 Grid® for Media Monitoring Software plotting products by satisfaction and market presence](https://www.g2.com/categories/media-monitoring/grids.png?focus%5B%5D=2814&focus%5B%5D=20663&focus%5B%5D=39661&focus%5B%5D=30433&focus%5B%5D=3551&focus%5B%5D=1782&focus%5B%5D=53908&focus%5B%5D=5791)

Highlighted products: Meltwater, Muck Rack, AlphaSense, TVEyes, Semrush, CisionOne, YouScan, and Brand24.

Underlying data: [Grid® JSON](https://www.g2.com/categories/media-monitoring/grids.json?focus%5B%5D=meltwater&focus%5B%5D=muck-rack&focus%5B%5D=alphasense&focus%5B%5D=tveyes&focus%5B%5D=semrush&focus%5B%5D=cisionone&focus%5B%5D=youscan&focus%5B%5D=brand24)

**Sponsored**

### Muster

Muster is a powerful grassroots advocacy platform designed for nonprofits, associations, and other organizations that want to influence public policy and strengthen supporter engagement. With easy-to-use digital advocacy tools, Muster helps organizations mobilize their members, drive impactful campaigns, and connect directly with elected officials. The platform makes it easy to launch advocacy campaigns, send action alerts, and track engagement in real-time—empowering organizations to increase participation and demonstrate measurable results. Trusted by nonprofits and associations of all sizes, Muster provides an affordable and effective solution to grow your advocacy impact and advance your mission.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=350&secure%5Bchosen_at%5D=2026-08-11T13%3A02%3A17Z&secure%5Bdisplayable_resource_id%5D=2503&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=14235&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14235&secure%5Bresource_id%5D=350&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmedia-monitoring%3Fpage%3D2&secure%5Btoken%5D=c65b39d1d693b57f894d5a138ef442098091f25333468d8a513b174181e092ed&secure%5Burl%5D=https%3A%2F%2Fwww.muster.com%2Fdemo-request&secure%5Burl_type%5D=book_demo)

### [NewsWhip](https://www.g2.com/products/newswhip/reviews)

NewsWhip is a sophisticated media intelligence solution designed to provide users with real-time insights into global news and social media narratives. By leveraging advanced monitoring capabilities, predictive analytics, and innovative AI technology, NewsWhip empowers brands and publishers to stay informed about emerging stories and trends as they unfold across various platforms. This tool is particularly valuable for organizations that need to navigate the fast-paced landscape of news and social media, ensuring they can respond effectively to shifting narratives. The target audience for NewsWhip includes global brands, media organizations, and publishers who require timely and accurate information to inform their strategies. Major companies like Google and Nissan, as well as prominent newsrooms such as Reuters and The Associated Press, utilize NewsWhip to enhance their editorial strategies and risk management efforts. By providing a comprehensive view of what is happening in real-time, NewsWhip enables these organizations to cut through the noise and focus on the stories that matter most to their audiences. Key features of NewsWhip include its lightning-fast monitoring system, which tracks news and social media activity across a wide range of platforms. This feature allows users to identify rising narratives and gauge public sentiment, providing a clear picture of how stories are evolving. Additionally, the platform's predictive analytics capabilities help users anticipate the potential impact of these narratives, allowing for proactive decision-making. The introduction of AI Agents, which function as embedded analysts, further enhances the platform's utility by offering actionable insights and recommendations tailored to specific situations. By utilizing NewsWhip, organizations can significantly improve their response times to emerging stories, ensuring they remain relevant in a rapidly changing media environment. The ability to track momentum and understand audience engagement with specific narratives allows brands and publishers to craft timely and impactful content. This not only aids in risk mitigation but also enhances overall editorial strategy, enabling users to make informed decisions that resonate with their target audiences. NewsWhip stands out in the media intelligence category by combining cutting-edge technology with a user-friendly interface, making it an essential tool for anyone looking to navigate the complexities of today's news landscape.

**Average Rating:** 4.5/5.0

**Total Reviews:** 76

#### How Do G2 Users Rate NewsWhip?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.8/10 (Category avg: 8.6/10)
- **Custom Reports:** 7.7/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind NewsWhip?

- **Seller:** [Sprout Social](https://www.g2.com/sellers/sprout-social)
- **Company Website:** sproutsocial.com
- **Year Founded:** 2010
- **HQ Location:** Chicago, IL
- **Twitter:** @SproutSocial  
116,252 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=68375f2155e9c11aac20d94bebdf5dde3a64781f7a1b886633878a344b2f77f6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1175268%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,767 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 39% Medium, 36% Large

#### What Are Recent G2 Reviews of NewsWhip?

**["Good job!"](https://www.g2.com/survey_responses/newswhip-review-8383590)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/newswhip-review-8383590)

**["Intuitive Dashboards & Easy Setup for Social Monitoring"](https://www.g2.com/survey_responses/newswhip-review-12634141)**

**Rating:** 4.0/5.0 stars

_— George D._

[Read full review](https://www.g2.com/survey_responses/newswhip-review-12634141)

#### What Are G2 Users Discussing About NewsWhip?

- [What is NewsWhip used for?](https://www.g2.com/discussions/what-is-newswhip-used-for)

### [Dataminr](https://www.g2.com/products/dataminr/reviews)

Dataminr provides a revolutionary real-time AI platform for detecting events, risks and critical information from public data signals. Recognized as one of the world's leading AI companies, Dataminr enables faster real-time response and more effective risk management for public and private sector organizations, including multinational corporations, governments, NGOs, and newsrooms. Dataminr Pulse for Corporate Security With Dataminr Pulse for Corporate Security, you can detect, visualize, and respond to events and threats in real-time to: • Improve People Safety: Improve the safety of your employees, executives, customers, and contractors against external risks and threats wherever they are—in the office, working from home, or on a business trip. • Secure Facilities and Events: Protect all your global premises—including offices, manufacturing plants, warehouses, data centers, retail stores, stadiums, arenas, and temporary work locations—against external threats and hazards. • Increase Operational Resilience: Safeguard your revenue-generating activities against external threats and disruptive events that could directly or indirectly affect core business operations. Dataminr Pulse for Cyber Risk Enhance cyber resilience with Dataminr Pulse for Cyber Risk, a real-time, external cyber threat detection solution that empowers your team to: • Identify Digital Risk: Respond quickly to early warnings of threats to and exposures of your organization's digital assets. • Expose Third-Party Risk: Mitigate risk to your organization with increased visibility into threats to your subsidiaries, vendors, and service providers. • Receive Vulnerability Intelligence: Improve prioritization of patching with visibility into the full lifecycle of vulnerabilities. Get alerts about exploits, emerging and trending vulnerabilities, and more. • Respond to Cyber-Physical Risks: Respond to real-time alerts on cyber threats affecting physical assets and physical threats affecting digital assets.

**Average Rating:** 4.5/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate Dataminr?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.8/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.6/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dataminr?

- **Seller:** [Dataminr](https://www.g2.com/sellers/dataminr)
- **Year Founded:** 2009
- **HQ Location:** New York, NY
- **Twitter:** @Dataminr  
16,454 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f16c04de1c4291deed88b8d1614b2955a8460c95df1540b686785490bd7f6d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdataminr%2F&secure%5Burl_type%5D=linkedin_company_website)  
838 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Security and Investigations
- **Company Size:** 56% Large, 33% Small

#### What Do G2 Reviewers Say About Dataminr?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Dataminr's **ease of use** essential for quick awareness and decision-making in critical situations.
- Users appreciate the **real-time alerts** from Dataminr, which enhance awareness and improve decision-making in critical situations.
- Users value Dataminr for its **effective real-time monitoring** , enhancing awareness and proactive decision-making for various risks.
- Users value the **timely and actionable alerts** from Dataminr, enhancing awareness and proactive decision-making for safety and operations.
- Users value the **real-time alerts and comprehensive monitoring** of Dataminr, enhancing awareness and decision-making capabilities.

##### Cons

- Users experience **inefficient alerts** with Dataminr, often feeling overwhelmed by irrelevant notifications that hinder effective usage.
- Users face **complexity and information overload** with Dataminr, making it challenging to manage alerts effectively.
- Users report **false positives** with Dataminr, leading to overwhelming and irrelevant notifications that hinder effective usage.
- Users experience **information overload** with Dataminr due to excessive notifications that hinder focusing on relevant updates.
- Users feel the **steep learning curve** of Dataminr may deter those unwilling to invest time for customization.

#### What Are Recent G2 Reviews of Dataminr?

**["Proactive Risk Monitoring, Minor Notification Overload"](https://www.g2.com/survey_responses/dataminr-review-11973516)**

**Rating:** 4.0/5.0 stars

_— Arnab Kumar C._

[Read full review](https://www.g2.com/survey_responses/dataminr-review-11973516)

**["DATAMINR PRINCIPALS"](https://www.g2.com/survey_responses/dataminr-review-12287465)**

**Rating:** 5.0/5.0 stars

_— Jeffrey K._

[Read full review](https://www.g2.com/survey_responses/dataminr-review-12287465)

#### What Are G2 Users Discussing About Dataminr?

- [Who uses Dataminr?](https://www.g2.com/discussions/who-uses-dataminr)
- [What is Dataminr pulse?](https://www.g2.com/discussions/what-is-dataminr-pulse)
- [Is Dataminr good?](https://www.g2.com/discussions/is-dataminr-good)
- [What does Dataminr do?](https://www.g2.com/discussions/what-does-dataminr-do)

### [Factal](https://www.g2.com/products/factal/reviews)

Factal combines lightning-fast discovery with trusted verification into a single platform, outpacing other breaking news sources. Factal gives companies the facts they need in real time to protect people, avoid disruptions and drive automation when the unexpected happens. Experienced journalists use machine learning to identify, verify and geolocate global incidents, sending sophisticated alerts through email, web, and both iOS and Android apps. Get a head start with the fastest verified data of critical events. Respond faster and reduce costs with real-time automation. Get alerted to what matters across a diverse array of sources, including X/Twitter, Telegram and Facebook. Securely chat with other companies in proximity to the same incident. Shield your company, people and brand from emerging threats. See precisely where your company is at risk with True Impact™. Get the app that security, crisis and resilience leaders are raving about. Integrate with Factal's powerful API. Factal works on the screens you use, to help reach your decision faster than other situational awareness providers. Factal is a platform-agnostic tool that combines advanced AI with seasoned journalists to help protect lives around the world. Members count on Factal for rapid, verified information when it matters most. Editors draw on a vast range of open data to corroborate, verify and publish updates on early-stage events. A robust database helps them quickly validate local sources and avoid AI aggregators and impersonators. Editors are transparent about what they know – and what they don’t – while every step of the process follows a journalistic code of ethics that balances speed with accuracy.

**Average Rating:** 5.0/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Factal?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.7/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.7/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Factal?

- **Seller:** [Factal](https://www.g2.com/sellers/factal)
- **Year Founded:** 2018
- **HQ Location:** Seattle, WA
- **Twitter:** @factal  
11,386 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d1c67e4d6e1a0cbef082d851761e80d49396ecc5a4630c6bbf8298892a0ec2f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffactal%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Non-Profit Organization Management
- **Company Size:** 63% Large, 33% Medium

#### What Do G2 Reviewers Say About Factal?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **fast and accurate information** provided by Factal, supported by a helpful team of editors.
- Users value the **accuracy of information** provided by Factal, ensuring reliable and actionable insights for critical situations.
- Users value the **timely and relevant alerts** from Factal, enhancing informed decision-making and seamless information sharing.
- Users appreciate the **quick and helpful customer support** from Factal, enhancing their overall experience and satisfaction.
- Users appreciate the **ease of use** of Factal, making it integral for their daily operations and communications.

##### Cons

- Users note **information overload** at times, but adjustments can improve the experience with Factal's notifications.
- Users experience a **difficult learning curve** with Factal, needing support to navigate its features effectively.
- Users face a **slight learning curve** , but the support team effectively assists with challenges encountered.
- Users find the **complexity of setup** challenging and suggest improved tutorials for better accessibility.
- Users find the **difficult learning** curve of Factal frustrating, wishing for better tutorials and smoother notifications.

#### What Are Recent G2 Reviews of Factal?

**["Quick, Accurate Safety Alerts with Customization and Reliable Support"](https://www.g2.com/survey_responses/factal-review-13121796)**

**Rating:** 5.0/5.0 stars

_— Benjamin W._

[Read full review](https://www.g2.com/survey_responses/factal-review-13121796)

**["Factal just works"](https://www.g2.com/survey_responses/factal-review-13099379)**

**Rating:** 5.0/5.0 stars

_— Verified User in Leisure, Travel & Tourism_

[Read full review](https://www.g2.com/survey_responses/factal-review-13099379)

### [Agility PR Solutions](https://www.g2.com/products/agility-pr-solutions/reviews)

Agility PR Solutions: An Enterprise-Grade Platform for Media Relations, Monitoring, and Intelligence Agility PR Solutions is an all-in-one platform that brings together media relations, media monitoring, media intelligence, AI visibility tracking, social listening, and newswire distribution in a single system, rather than requiring separate tools for each function. Media Database: 1.1M+ verified contacts, maintained at 99.6% accuracy, with unlimited searches for building targeted media lists Media Monitoring: Indexes more than 2 billion news items annually across online, print, broadcast, radio, podcast, and AI search engines Media Intelligence Services: Executive-ready reports, curated briefings, and crisis management support for teams with high-volume monitoring needs Social Listening: Tracks unlimited topics and conversations across major social platforms, with comparative benchmarking AI Visibility Intelligence: Analyzes how brands are surfaced and described across ChatGPT, Perplexity, Gemini, and other AI answer engines Newswire: Flat-fee, unlimited-word press release distribution to 200+ online news sites, with pickup from outlets including AP and Reuters AI-native media intelligence is woven across these workflows, turning fast-moving data from traditional media, social channels, and AI answer engines into decision-ready insights. Account management and customer service are included with all plans. Agility serves global enterprise and fast-growing in-house communications teams, as well as agencies managing multiple client accounts, across industries including healthcare, education, technology, consumer goods, non-profit, financial services, and transportation.

**Average Rating:** 4.1/5.0

**Total Reviews:** 400

#### How Do G2 Users Rate Agility PR Solutions?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.5/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.3/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Agility PR Solutions?

- **Seller:** [Agility PR Solutions](https://www.g2.com/sellers/agility-pr-solutions)
- **Company Website:** www.agilitypr.com
- **Year Founded:** 2003
- **HQ Location:** Ottawa, Canada
- **Twitter:** @agilityprs  
4,596 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c88b6d616d7f7cd06297b6f95b1da2c9c0fdd50f969e3cad9990be98f6f2ef03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10866881%2F&secure%5Burl_type%5D=linkedin_company_website)  
235 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Managing Director
- **Top Industries:** Public Relations and Communications, Marketing and Advertising
- **Company Size:** 59% Small, 24% Medium

#### What Do G2 Reviewers Say About Agility PR Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Agility PR, finding it straightforward to navigate and access media contacts.
- Users commend the **excellent customer support** of Agility PR Solutions, highlighting their prompt and helpful responses.
- Users find the **support from Agility PR staff** extremely helpful, enhancing their overall experience with the platform.
- Users appreciate the **intuitive and comprehensive platform** of Agility PR Solutions, enhancing media relations and outreach efficiency.
- Users value the **wide variety and accuracy** of Agility's database, significantly enhancing their media outreach efforts.

##### Cons

- Users highlight **limited functionality** , citing outdated contacts and challenging reporting tools as significant drawbacks.
- Users express concern over **data inaccuracy** , frequently encountering outdated information and unresponsive media contacts.
- Users find Agility PR Solutions to be **not intuitive** , highlighting the overwhelming setup process and learning curve.
- Users express frustration with Agility PR Solutions due to its **high cost** and ongoing issues with locating key publications.
- Users note the **inaccuracy in sentiment classification** and outdated information in the media contact database as concerns.

#### What Are Recent G2 Reviews of Agility PR Solutions?

**["Exceeded Expectations: Intuitive Platform, 5-Star Support, and Great AI Features"](https://www.g2.com/survey_responses/agility-pr-solutions-review-12883155)**

**Rating:** 5.0/5.0 stars

_— Lauren W._

[Read full review](https://www.g2.com/survey_responses/agility-pr-solutions-review-12883155)

**["User-Friendly Platform with Exceptionally Helpful, Responsive Staff"](https://www.g2.com/survey_responses/agility-pr-solutions-review-12975749)**

**Rating:** 4.5/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/agility-pr-solutions-review-12975749)

#### What Are G2 Users Discussing About Agility PR Solutions?

- [What is Agility PR Solutions used for?](https://www.g2.com/discussions/what-is-agility-pr-solutions-used-for)

### [ACCESS Newswire](https://www.g2.com/products/access-newswire/reviews)

ACCESS Newswire is an enterprise-grade communications platform designed to help organizations simplify, scale, and strengthen the way they share their story. Unlike traditional press release distribution companies that focus solely on disseminating news, ACCESS Newswire integrates a comprehensive suite of tools necessary for modern communications, public relations (PR), and investor relations (IR) teams. This all-in-one solution ensures that organizations can effectively manage their messaging and outreach efforts in a cohesive manner. The platform caters to a diverse audience, including startups, growing companies, and publicly traded enterprises. Each of these segments faces distinct communication challenges, and ACCESS Newswire tailors its offerings to meet their specific needs. Startups can quickly establish credibility through targeted press distribution, while growing companies can efficiently manage outreach and expand their audience reach using data-driven media pitching. For larger enterprises, ACCESS Newswire streamlines IR processes, financial reporting, and compliance requirements, providing a robust framework for navigating complex regulatory landscapes. Key features of ACCESS Newswire include comprehensive news distribution, a media database with pitching tools, media monitoring and analytics, investor relations solutions, and event management technology. This breadth of services allows users to not only distribute their news but also to identify and build relationships with journalists, track media coverage, and measure the impact of their communications. The platform also offers IR websites, earnings call services, and disclosure tools that ensure compliance for organizations operating in regulated environments. By consolidating these functionalities into a single platform, ACCESS Newswire enhances efficiency and effectiveness in corporate communications. What sets ACCESS Newswire apart from traditional press release distribution services is its focus on providing a connected platform that empowers users to manage the entire lifecycle of their communications. This includes not just distribution but also targeted pitching, monitoring, and compliance management. The pricing model is transparent and designed for predictability, allowing organizations to plan their communications strategies with confidence. Ultimately, ACCESS Newswire delivers significant value by saving time and resources, allowing communications teams to consolidate fragmented tools into one streamlined platform. Organizations can reach the right audiences—investors, media, and customers—without the guesswork, while also monitoring outcomes to demonstrate return on investment (ROI). In a rapidly evolving media landscape, ACCESS Newswire equips companies with the clarity, control, and confidence needed to elevate their brand visibility and effectively manage their corporate communications.

**Average Rating:** 4.3/5.0

**Total Reviews:** 400

#### How Do G2 Users Rate ACCESS Newswire?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.3/10 (Category avg: 8.6/10)
- **Custom Reports:** 9.7/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ACCESS Newswire?

- **Seller:** [ACCESS Newswire](https://www.g2.com/sellers/access-newswire)
- **Company Website:** www.accessnewswire.com
- **Year Founded:** 2006
- **HQ Location:** Raleigh, North Carolina, United States
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7df4216cc1b84142da464e48b29da9e7a9512700f19cada17f66d05f0da7e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fissuer-direct-corporation%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®
- **Ownership:** ACCESS Newswire Inc. (ACCS)

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 75% Small, 19% Medium

#### What Do G2 Reviewers Say About ACCESS Newswire?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **extremely straightforward setup** of ACCESS Newswire, enhancing their overall experience and efficiency.
- Users highlight the **exceptional customer support** of ACCESS Newswire, consistently praising their responsiveness and assistance throughout the process.
- Users value the **high distribution efficiency** of ACCESS Newswire, noting fast turnaround times and professional service.
- Users commend the **responsive and professional client service** of ACCESS Newswire, enhancing their experience and satisfaction.
- Users commend Accesswire for their **responsive and helpful staff** , ensuring a smooth and efficient experience.

##### Cons

- Users express concern about the **high cost** of ACCESS Newswire, raising doubts about its overall value and effectiveness.
- Users report **poor customer support** , citing slow responses, ignored requests, and frustrating billing issues with Accesswire.
- Users feel that the **limited functionality** of ACCESS Newswire hinders user experience and essential customization options.
- Users experience significant **billing issues** with Access Newswire, facing multiple charges and poor support response times.
- Users express concern about the **high pricing** of ACCESS Newswire, feeling it's not customer-friendly or value-driven.

#### What Are Recent G2 Reviews of ACCESS Newswire?

**["Makes it super easy for a company to distribute press releases on their own!"](https://www.g2.com/survey_responses/access-newswire-review-7023571)**

**Rating:** 4.0/5.0 stars

_— Brittany C._

[Read full review](https://www.g2.com/survey_responses/access-newswire-review-7023571)

**["Easy to Use, Responsive Team, and Strong Coverage for PR Wire Distributions"](https://www.g2.com/survey_responses/access-newswire-review-12932143)**

**Rating:** 4.0/5.0 stars

_— Megan L._

[Read full review](https://www.g2.com/survey_responses/access-newswire-review-12932143)

#### What Are G2 Users Discussing About ACCESS Newswire?

- [What is ACCESSWIRE used for?](https://www.g2.com/discussions/what-is-accesswire-used-for)

### [Mention](https://www.g2.com/products/mention/reviews)

Founded in 2012 in Paris, Mention is a real-time Media Monitoring and Social Listening solution for SMB's and Enterprises that operates in more than 125 countries. By offering a robust set of tools at an affordable rate, we help thousands of businesses optimize their monitoring and listening efforts while ensuring the best return on investment. With more than a billion sources crawled on the web (news, forums, review sites, websites...) and social networks (Linkedin, Twitter, Facebook, Tiktok...), we enable thousands of customers to be alerted as soon as a topic of interest is mentioned online. Whether you want to identify what's being said about your brand or your product to improve your reputation, monitor and strengthen your market position by analyzing your competitors' every move, or identify movements in your market, Mention will be there to support you! Start your 14-day free trial or talk to our experts by booking a demo!

**Average Rating:** 4.3/5.0

**Total Reviews:** 436

#### How Do G2 Users Rate Mention?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.2/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.5/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Mention?

- **Seller:** [Mention](https://www.g2.com/sellers/mention-56eaed5e-a8dc-4c92-96c4-b7d893e09357)
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @mention  
21,128 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4d77ce160102386494b68576dff4b59012a36bba9da8c73d67a4742f07685cd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2541908%2F&secure%5Burl_type%5D=linkedin_company_website)  
684 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Internet, Marketing and Advertising
- **Company Size:** 62% Small, 27% Medium

#### What Do G2 Reviewers Say About Mention?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time alerts** from Mention, significantly enhancing their ability to monitor brand and media presence promptly.
- Users find Mention's **ease of use** impressive, simplifying brand monitoring with intuitive features and quick setup.
- Users value the **time-saving features** of Mention, enabling quick reactions to trends and streamlined brand monitoring.
- Users value the **real-time analytics** of Mention, making brand monitoring and trend reaction efficient and effortless.
- Users value the **superior analytics** of Mention, which enhance their monitoring efficiency and responsiveness to brand conversations.

##### Cons

- Users find the **complex interface and inaccurate sentiment analysis** challenging, making the experience less user-friendly.
- Users find the **complexity of the interface** challenging initially, with setup and accuracy concerns affecting usability.
- Users find the **complex usage** challenging, especially with alert setup and varying accuracy in sentiment analysis.
- Users report **data inaccuracy** in sentiment analysis, complicating the reliability of insights and overall experience.
- Users find the **pricing too high** for small teams, which can limit accessibility and usage.

#### What Are Recent G2 Reviews of Mention?

**["Fulfils our requirements comfortably"](https://www.g2.com/survey_responses/mention-review-10910043)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/mention-review-10910043)

**["Real-Time Monitoring with Some Learning Curve"](https://www.g2.com/survey_responses/mention-review-12224620)**

**Rating:** 4.5/5.0 stars

_— Bhavesh ._

[Read full review](https://www.g2.com/survey_responses/mention-review-12224620)

#### What Are G2 Users Discussing About Mention?

- [What is Mention used for?](https://www.g2.com/discussions/what-is-mention-used-for) - 1 comment

### [Factiva](https://www.g2.com/products/factiva/reviews)

Factiva is the essential global intelligence engine for the AI age, bringing together powerful research tools, millions of company profiles and access to +33,000 sources in 33 languages across 200 countries.

**Average Rating:** 4.1/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Factiva?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.1/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.5/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Factiva?

- **Seller:** [Dow Jones](https://www.g2.com/sellers/dow-jones-be5408b7-8921-4458-afd4-3287834428b8)
- **Year Founded:** 1882
- **HQ Location:** New York, NY
- **Twitter:** @DowJones  
127,810 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b9a715162f3a8ee7f44b05ace817ee947f72fea1bf1d1d0e7245347eecbcb4d9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2284%2F&secure%5Burl_type%5D=linkedin_company_website)  
22,235 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Market Research
- **Company Size:** 51% Large, 28% Medium

#### What Do G2 Reviewers Say About Factiva?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **comprehensive data** provided by Factiva, facilitating faster and more efficient research across global news sources.
- Users find Factiva's **ease of use** enhances research efficiency, providing fast access to reliable global news sources.
- Users value the **vast coverage** of Factiva, providing access to numerous credible global news sources and premium publications.
- Users value the **data accuracy** of Factiva, enabling faster and more comprehensive research with reliable information.
- Users appreciate the **efficiency** of Factiva, enjoying faster and more comprehensive research through reliable global news aggregation.

##### Cons

- Users find the **complexity of navigation** in Factiva challenging, especially for new users unfamiliar with its interface.
- Users struggle with the **inefficient search functionality** of Factiva, facing navigational challenges and a steep learning curve.
- Users often face **clip issues** with filters and confusing subject descriptions, affecting overall usability of Factiva.
- Users find **difficult navigation** in Factiva frustrating, as the interface is not intuitive and has a steep learning curve.
- Users find that **filtering difficulty** can be an issue, with some filters not functioning as expected and descriptions confusing.

#### What Are Recent G2 Reviews of Factiva?

**["Premium News Gatherer"](https://www.g2.com/survey_responses/factiva-review-11687117)**

**Rating:** 4.0/5.0 stars

_— Adnaan K._

[Read full review](https://www.g2.com/survey_responses/factiva-review-11687117)

**["The One-Stop Source for All Articles"](https://www.g2.com/survey_responses/factiva-review-12020573)**

**Rating:** 4.5/5.0 stars

_— Aditi V._

[Read full review](https://www.g2.com/survey_responses/factiva-review-12020573)

#### What Are G2 Users Discussing About Factiva?

- [What is Factiva used for?](https://www.g2.com/discussions/factiva-what-is-factiva-used-for)
- [How do I get Factiva for free?](https://www.g2.com/discussions/how-do-i-get-factiva-for-free)
- [How much does Factiva cost?](https://www.g2.com/discussions/how-much-does-factiva-cost)
- [What is Factiva database?](https://www.g2.com/discussions/what-is-factiva-database)
- [What is Factiva used for?](https://www.g2.com/discussions/what-is-factiva-used-for)

### [News Exposure](https://www.g2.com/products/news-exposure/reviews)

News Exposure provides robust and comprehensive TV and radio broadcast monitoring, internet monitoring, LexisNexis/Print monitoring, media intelligence, and PR analysis. We also offer a media contacts database solution. News Exposure has created an exclusive niche in the industry by maintaining a permanent HD archive that dates back to 2010. This includes national and cable networks as well as syndicated and local market coverage. News Exposure maintains the highest quality and most complete audio and video archive library so that we can provide you with clips that aired minutes ago or years ago. News Exposure is the leader in Spanish language broadcast monitoring, providing the widest local and national coverage available. News Exposure provides reports (including Nielsen audience numbers and Nielsen Radio numbers), TV clips, radio clips, and Internet clips, as well as transcripts in Spanish, English and other languages.

**Average Rating:** 4.9/5.0

**Total Reviews:** 41

#### How Do G2 Users Rate News Exposure?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 10.0/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind News Exposure?

- **Seller:** [News Exposure](https://www.g2.com/sellers/news-exposure)
- **Year Founded:** 2010
- **HQ Location:** Chicago, IL
- **Twitter:** @NewsExposure  
699 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e14a041ed226a32a80991e2791bd5eec53aec21a28e0e01cb48c4e1c26394fac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6641733%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Non-Profit Organization Management
- **Company Size:** 64% Small, 18% Medium

#### What Do G2 Reviewers Say About News Exposure?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **incredible response time** at News Exposure, consistently receiving prompt and personalized assistance.
- Users highlight the **ease of setup** with News Exposure, finding the process quick and straightforward.
- Users praise the **incredible response time** and dedication of News Exposure, ensuring quick and efficient video retrieval.
- Users find News Exposure **affordable** , delivering excellent service and personalized assistance at great prices.
- Users commend the **incredible response time** and personalized assistance from News Exposure, enhancing overall client satisfaction.

#### What Are Recent G2 Reviews of News Exposure?

**["Outstanding Support and Quick Access to Archival Media"](https://www.g2.com/survey_responses/news-exposure-review-11944690)**

**Rating:** 5.0/5.0 stars

_— P M._

[Read full review](https://www.g2.com/survey_responses/news-exposure-review-11944690)

**["100% Recommend"](https://www.g2.com/survey_responses/news-exposure-review-11054939)**

**Rating:** 5.0/5.0 stars

_— Hunter S._

[Read full review](https://www.g2.com/survey_responses/news-exposure-review-11054939)

#### What Are G2 Users Discussing About News Exposure?

- [What is News Exposure used for?](https://www.g2.com/discussions/what-is-news-exposure-used-for)

### [Mynewsdesk](https://www.g2.com/products/mynewsdesk/reviews)

Founded in 2003, Mynewsdesk offers a modern digital PR solution for businesses to engage with journalists, influencers, customers and other important stakeholders. The all-in-one PR platform makes it easy to create and distribute news and content, monitor what's being said in the industry and the media as well as track and measure results. With AI and new, smarter algorithms added to the platform, Mynewsdesk offers the customers a more automated platform to show the effect of your PR efforts. Everything is centralized in one place, ensuring that press releases, events, photos and video coverage are spread through the right channels at the right time to the right audience. An effective PR tool for your entire workflow to save you time and increase results! Create and publish your content Publishing a press release is one of the easiest ways to reach journalists, influencers and other important audiences. Mynewsdesk is the place to gather, sort and publish all PR-related content. We increase our customers' exposure and engagement with each press release, 23% of our customers increase their email opening rates and 53% surge their media coverage. Build and manage your distribution lists Our contact tool makes it possible for our customers to understand how each contact interacts with their content and gives engagement on a personal level. To increase our customers' audience, we offer a way to build better relationships by accessing our global database of journalists, bloggers and influencers. Monitor your industry and your brand By setting up search profiles with relevant keywords, our customers can constantly monitor their brand, trends, and industry issues and are always the first to know. Our monitoring tool offers strong and global coverage with millions of sources. Track and measure your PR results Our analyzing tool gives up-to-date data and analytics to assess the performance of your stories, newsroom and relationships to journalists. By collecting and interpreting data, Mynewsdesk simplifies how our customers can measure their PR success, benchmark their performance against their competitors and discover press hits by using AI.

**Average Rating:** 4.3/5.0

**Total Reviews:** 96

#### How Do G2 Users Rate Mynewsdesk?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 7.8/10 (Category avg: 8.6/10)
- **Custom Reports:** 7.5/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 7.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Mynewsdesk?

- **Seller:** [Mynewsdesk](https://www.g2.com/sellers/mynewsdesk)
- **Company Website:** www.mynewsdesk.com
- **Year Founded:** 2003
- **HQ Location:** Stockholm
- **Twitter:** @mynewsdesk  
4,004 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=494d7cdf66f43f48844ad59b7965188272e967c97c839d0fb5b741789fafdeb0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F938098%2F&secure%5Burl_type%5D=linkedin_company_website)  
132 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Museums and Institutions
- **Company Size:** 56% Small, 30% Medium

#### What Do G2 Reviewers Say About Mynewsdesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Mynewsdesk to be an **easy-to-use platform** that effectively achieves results and maintains good reach.
- Users value the **exceptional customer support** from Mynewsdesk, which enhances their experience and platform usability.
- Users value the **distribution efficiency** of Mynewsdesk, enabling quick, targeted press releases across multiple channels seamlessly.
- Users value the **friendly and efficient client service** of Mynewsdesk, enhancing their overall experience and satisfaction.
- Users value the **Journalist Networking** features of Mynewsdesk, enabling effective communication with global media professionals.

##### Cons

- Users find it **challenging to ensure relevant media monitoring** as the tool lacks adequate filtering options for niche content.
- Users find the **limited functionality** of Mynewsdesk frustrating, especially with user-unfriendly contact lists and restricted press release formats.
- Users find the **additional costs** for features in Mynewsdesk to be quite high, impacting overall value.
- Users find the **interface not intuitive** , struggling with contact list visibility and relevance of monitoring feeds.
- Users face **clip issues** with Mynewsdesk, as press releases sometimes go undelivered and formatting can be restrictive.

#### What Are Recent G2 Reviews of Mynewsdesk?

**["Centralized PR Hub that Saves Time and Effort"](https://www.g2.com/survey_responses/mynewsdesk-review-11990336)**

**Rating:** 5.0/5.0 stars

_— Aditi S._

[Read full review](https://www.g2.com/survey_responses/mynewsdesk-review-11990336)

**["User-Friendly Platform That Connects Us with Key Audiences"](https://www.g2.com/survey_responses/mynewsdesk-review-12105905)**

**Rating:** 5.0/5.0 stars

_— Giulia C._

[Read full review](https://www.g2.com/survey_responses/mynewsdesk-review-12105905)

#### What Are G2 Users Discussing About Mynewsdesk?

- [What is Mynewsdesk used for?](https://www.g2.com/discussions/what-is-mynewsdesk-used-for)

### [Pulsar Platform](https://www.g2.com/products/pulsar-platform/reviews)

Pulsar is the AI platform for Audience and Social Intelligence. Pulsar's products power real-time, data-driven decisions in critical marketing, insights and comms functions of global enterprise companies, governments, and agency groups. Products include Pulsar TRAC for social listening and advanced audience segmentation, Pulsar CORE for owned-channel performance tracking and benchmarking, Narratives AI for tracking public opinion trends, Pulsar CLEAR for advertising compliance and Pulsar Crisis Oracle for brand crisis monitoring. Unlike traditional social listening tools that focus on keyword volume, Pulsar uses vertical-specific AI and network analysis to identify the specific communities driving online conversations. Pulsar is primarily used for brand tracking, trend spotting/analysis/discovery, campaign measurement, narrative analysis and detection, reputation intelligence, brand crisis monitoring, customer experience, competitive intelligence, and product and marketing innovation. Pulsar collects social, search, news media and web data from 195 countries, detecting and understanding sentiment, topics and emotions in all languages. Beyond national and language coverage, Pulsar collects territory-specific data sources including VK, Naver, and Chinese data sources (Weibo, Little Red Book, Wechat, Baidu).

**Average Rating:** 4.3/5.0

**Total Reviews:** 100

#### How Do G2 Users Rate Pulsar Platform?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.3/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.6/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Pulsar Platform?

- **Seller:** [Pulsar Platform](https://www.g2.com/sellers/pulsar-platform)
- **HQ Location:** London, United Kingdom
- **Twitter:** @PulsarPlatform  
9,686 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a051ed8621d32ffe82956521be10d42cad709154a710ac55d481094e046fa851&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5064086%2F&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Public Relations and Communications
- **Company Size:** 39% Medium, 30% Large

#### What Do G2 Reviewers Say About Pulsar Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of Pulsar Platform, which greatly enhances user experience and project success.
- Users find Pulsar Platform **exceptionally user-friendly** , benefiting from valuable insights and supportive team guidance.
- Users find the **exceptionally helpful team** at Pulsar invaluable for enhancing audience understanding and project success.
- Users value the **comprehensive analytics** of Pulsar Platform, enhancing audience understanding beyond traditional research methods.
- Users find **Pulsar Platform invaluable** for deep audience insights and seamless integration with their reporting tools.

##### Cons

- Users find the **heavy reliance on X data** challenging, leading to frustrations and complications in their experience.
- Users express frustration with the **heavy reliance on incomplete data** , which complicates their experience with the Pulsar Platform.
- Users are frustrated by the **lack of geo-filtering** for Reddit data, limiting relevance for specific audiences.
- Users find the inability to **geo-filter Reddit data** frustrating, affecting their audience targeting in specific markets.
- Users find the heavy reliance on X data a **painpoint** , which can lead to inaccuracies in relevant information.

#### What Are Recent G2 Reviews of Pulsar Platform?

**["Complete, Intuitive Tool with Powerful Multi-Source Insights and Client-Ready Reports"](https://www.g2.com/survey_responses/pulsar-platform-review-13190816)**

**Rating:** 5.0/5.0 stars

_— Marie B._

[Read full review](https://www.g2.com/survey_responses/pulsar-platform-review-13190816)

**["Tracking by Boolean and Core: deep conversations with a multichannel vision"](https://www.g2.com/survey_responses/pulsar-platform-review-13161900)**

**Rating:** 4.0/5.0 stars

_— ANGY P._

[Read full review](https://www.g2.com/survey_responses/pulsar-platform-review-13161900)

#### What Are G2 Users Discussing About Pulsar Platform?

- [What is Pulsar Platform used for?](https://www.g2.com/discussions/what-is-pulsar-platform-used-for)

### [Nexis Newsdesk](https://www.g2.com/products/nexis-newsdesk/reviews)

Take your media monitoring to the next level with Nexis Newsdesk: a media intelligence tool that offers the latest news and business content to help you uncover insights and drive business decisions. Newsdesk automatically identifies the most relevant data from every search, visualizing it as charts, graphs and word clouds that can be easily explored and exported. With Newsdesk, go beyond basic coverage reports, analyzing everything from coverage sentiment to trending topics to help you understand how your messages are working in the real world. Newsdesk will transform your media coverage reports into visually appealing media intelligence reports that help shape important business decisions, and automatically translates your searches into beautiful, easy-to-understand coverage analyses that are perfect for sharing earned media progress with your C-Suite. Our clients’ favorite Newsdesk features include: • The ability to conduct comprehensive media monitoring and social listening across a full range of media sources. • Leveraging hundreds of built-in analysis charts and data visualizations for drilling into search results to uncover trends and actionable insights in news and social data. • Sharing actionable insights with C-suite, shareholders, clients, and marketing and sales teams to enable data-driven decisions. • Simple integration of enriched, connected data into in-house applications, analytics engines and other AI ventures using flexible APIs. All reinforced by a dedicated customer success team committed to delivering the support needed to get maximum value from our solutions.

**Average Rating:** 4.3/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Nexis Newsdesk?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 9.2/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.3/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Nexis Newsdesk?

- **Seller:** [LexisNexis](https://www.g2.com/sellers/lexisnexis)
- **Year Founded:** 1970
- **HQ Location:** New York
- **Twitter:** @NexisSolutions  
1,258 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2640972e8815f9e9e14be927e5c9a5d72a476b76190664d86c26e5c3db12a17d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flexisnexis%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,695 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Intern
- **Top Industries:** Broadcast Media, Media Production
- **Company Size:** 39% Small, 31% Medium

#### What Do G2 Reviewers Say About Nexis Newsdesk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization capabilities** of Nexis Newsdesk, enabling them to create tailored queries effortlessly.
- Users value the **ease of use** in Nexis Newsdesk for creating and modifying custom queries effortlessly.
- Users appreciate the **flexibility in building custom queries** with Nexis Newsdesk, enhancing their research efficiency.

##### Cons

- Users find the **difficult navigation** challenging for new users, often hiding important features and complicating the experience.
- Users experience a **steep learning curve** with hidden features and challenging customer service access on Nexis Newsdesk.
- Users find navigating **poor customer support** challenging, making it harder to resolve issues effectively.
- Users find the **poor response system** frustrating, making it challenging to get timely assistance when needed.
- Users find **usability issues** due to hidden features and challenges in reaching customer service, impacting their experience.

#### What Are Recent G2 Reviews of Nexis Newsdesk?

**["In-Depth, Customizable Earned Media Research"](https://www.g2.com/survey_responses/nexis-newsdesk-review-5205279)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/nexis-newsdesk-review-5205279)

**["One stop shop for all Market Intelligence needs"](https://www.g2.com/survey_responses/nexis-newsdesk-review-5050842)**

**Rating:** 5.0/5.0 stars

_— Verified User in Chemicals_

[Read full review](https://www.g2.com/survey_responses/nexis-newsdesk-review-5050842)

#### What Are G2 Users Discussing About Nexis Newsdesk?

- [What is the use of LexisNexis?](https://www.g2.com/discussions/what-is-the-use-of-lexisnexis)
- [What type of media does LexisNexis cover?](https://www.g2.com/discussions/what-type-of-media-does-lexisnexis-cover)
- [What information does LexisNexis provide?](https://www.g2.com/discussions/nexis-newsdesk-media-monitoring-what-information-does-lexisnexis-provide)
- [What is LexisNexis Newsdesk?](https://www.g2.com/discussions/what-is-lexisnexis-newsdesk)

### [Truescope](https://www.g2.com/products/truescope/reviews)

Truescope is a sophisticated media monitoring and intelligence platform designed to assist PR professionals, corporations, and agencies in effectively tracking, analyzing, and responding to media coverage. In an era where timely and relevant information is vital, Truescope empowers users to stay informed and engaged with their audience, ensuring that they can navigate the complexities of the media landscape with confidence. This platform is particularly beneficial for PR agencies and organizations that require real-time insights without the constraints of traditional, long-term contracts. Truescope’s flexible, campaign-based pricing model allows users to tailor their media monitoring efforts to specific campaigns or projects, making it an ideal choice for those running short-term initiatives. The integration of modern, AI-driven tools further enhances the user experience, streamlining workflows and providing actionable insights that can be leveraged immediately. Truescope offers comprehensive media monitoring capabilities that span a wide array of sources. Users can access traditional media monitoring, tracking millions of articles and broadcasts across national, regional, and trade publications. Additionally, the platform excels in social media listening, enabling users to monitor conversations on popular platforms such as X (Twitter), Facebook, Instagram, TikTok, and LinkedIn. This breadth of coverage ensures that users can capture every mention of their brand, whether it appears in blogs, forums, or online news outlets. Key features of Truescope include custom reports and dashboards that allow users to measure PR campaign performance, track brand reputation, and analyze audience sentiment. These tailored dashboards are designed for easy sharing, facilitating collaboration among team members and stakeholders. Furthermore, Truescope provides live alerts, notifying users instantly when a crisis or opportunity arises, allowing for swift action in critical situations. The platform's AI-powered capabilities filter out irrelevant content, ensuring that users receive highly accurate and actionable intelligence, enabling them to focus on strategic decision-making rather than sifting through excessive noise. Overall, Truescope stands out in the media monitoring and PR analytics category by offering a modern, flexible solution that meets the evolving needs of its users. With its comprehensive coverage, real-time insights, and user-friendly features, Truescope equips PR professionals with the tools necessary to navigate the fast-paced media environment effectively.

**Average Rating:** 4.7/5.0

**Total Reviews:** 77

#### How Do G2 Users Rate Truescope?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.8/10 (Category avg: 8.6/10)
- **Custom Reports:** 7.9/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Truescope?

- **Seller:** [Truescope](https://www.g2.com/sellers/truescope)
- **Company Website:** www.truescope.com
- **Year Founded:** 2019
- **HQ Location:** Sydney, AU
- **Twitter:** @truescopehq  
227 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5838e1b4227e8fb13b32a5e192255bacb7d0733843fd3c89927f3eb0c4e8e03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftruescopehq%2F&secure%5Burl_type%5D=linkedin_company_website)  
85 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications, Higher Education
- **Company Size:** 48% Small, 32% Medium

#### What Do G2 Reviewers Say About Truescope?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction.
- Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support.
- Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope.
- Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations.
- Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience.

##### Cons

- Users find that **budget constraints** make Truescope a challenging investment despite the value it provides.
- Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides.
- Users often face **irrelevant content** in searches, making it challenging to find truly relevant news.
- Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively.

#### What Are Recent G2 Reviews of Truescope?

**["Exceptional Platform with an Outstanding Team"](https://www.g2.com/survey_responses/truescope-review-12612479)**

**Rating:** 5.0/5.0 stars

_— Verified User in Government Administration_

[Read full review](https://www.g2.com/survey_responses/truescope-review-12612479)

**["Reliable Real-Time Monitoring with Excellent Support"](https://www.g2.com/survey_responses/truescope-review-12885045)**

**Rating:** 5.0/5.0 stars

_— Blake W._

[Read full review](https://www.g2.com/survey_responses/truescope-review-12885045)

#### What Are G2 Users Discussing About Truescope?

- [What is Truescope used for?](https://www.g2.com/discussions/what-is-truescope-used-for) - 1 comment

### [»OBSERVER«](https://www.g2.com/products/observer/reviews)

Observer is a leading provider of PR technology with operations in Vienna and Munich. Trusted by over 1,000 clients, Observer has established itself as a reliable partner in the media intelligence industry. With a commitment to innovation and excellence, we have built a reputation for delivering top-notch services to communications and PR professionals, particularly in the DACH region. We specialize in offering a comprehensive suite of services, including media monitoring with worldwide coverage of all media types—online, social media, printed press, radio, and television. These results are seamlessly integrated into a single, user-friendly platform, which also includes measurement, social listening, a media database, and a press release distribution tool. Our unique hybrid approach combines artificial and human intelligence to deliver the most effective solutions for data-driven communication. Observer is recognized for its excellence in the industry since 1896. Our specialization in integrating essential and time-consuming tasks, such as content distribution and success measurement, into one tool helps our clients save valuable time and resources. This dedication to quality and efficiency ensures that our clients can focus on crafting impactful communications and driving their PR strategies forward.

**Average Rating:** 4.8/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate »OBSERVER«?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.6/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.8/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind »OBSERVER«?

- **Seller:** [Observer](https://www.g2.com/sellers/observer)
- **Company Website:** www.observer.info
- **Year Founded:** 1896
- **HQ Location:** Vienna, AT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7da136bac6b643648ad7107fba24a3413947be826d7200880aaf183e90b1bc7e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3197317&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Public Relations and Communications
- **Company Size:** 42% Small, 33% Medium

#### What Do G2 Reviewers Say About »OBSERVER«?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of OBSERVER, highlighting its intuitive tools and accessible platform for seamless media monitoring.
- Users praise the **outstanding customer service** and expertise of the Observer team, enhancing their overall experience.
- Users value the **high accuracy** of OBSERVER's media monitoring, providing reliable data for informed decision-making.
- Users love the **fast and efficient communication** capabilities of OBSERVER, enhancing their PR efforts seamlessly.
- Users value the **extensive media coverage** of OBSERVER, appreciating its accurate insights and user-friendly tools.

##### Cons

- Users find the **clip issues** frustrating, requiring multiple steps to access news content effectively.
- Users note the lack of **integration options with other analytics platforms** , which limits workflow efficiency and data consolidation.
- Users find the **incomplete media coverage** of OBSERVER limiting, as it only provides screenshots without links to full articles.
- Users find the **limited accessibility** of OBSERVER cumbersome, requiring extra steps to view clippings effectively.
- Users find the **time consumption** of accessing clippings tedious due to multiple clicks required for viewing.

#### What Are Recent G2 Reviews of »OBSERVER«?

**["Tailored Service, Invisible Efficiency Boost"](https://www.g2.com/survey_responses/observer-review-11882569)**

**Rating:** 5.0/5.0 stars

_— Antonia S._

[Read full review](https://www.g2.com/survey_responses/observer-review-11882569)

**["Guaranteed Current and Reliable"](https://www.g2.com/survey_responses/observer-review-11883965)**

**Rating:** 5.0/5.0 stars

_— Martina Z._

[Read full review](https://www.g2.com/survey_responses/observer-review-11883965)

### [Muck Rack for Journalists](https://www.g2.com/products/muck-rack-for-journalists/reviews)

Muck Rack for Journalists is a comprehensive, free platform designed to empower journalists by providing tools to manage their online presence, monitor news, and connect with peers. It enables journalists to create and showcase portfolios, track their published work, and stay informed about industry trends and media movements. By offering a centralized hub for their professional activities, Muck Rack enhances journalists' ability to engage with their audience and streamline their workflow. Key Features and Functionality: - Portfolio Management: Automatically compile and organize published articles into a cohesive portfolio, allowing journalists to highlight their best work and customize profiles with coverage topics and contact preferences. - Real-Time Alerts: Receive instant notifications when stories are published or syndicated, and stay updated on articles by followed journalists or specific topics of interest. - Media Monitoring: Analyze trending stories and monitor news coverage to understand how topics are being reported and their impact on public discourse. - Job Updates: Access a tailored feed of job opportunities and media moves, with options for daily email digests to stay informed about career developments. - Research Tools: Explore a comprehensive media database to find expert sources, discover people and topics making news, and utilize partnerships like Source of Sources (SOS) to connect with sources efficiently. Primary Value and Solutions Provided: Muck Rack for Journalists addresses the challenges of managing an online presence, tracking published work, and staying informed in a rapidly evolving media landscape. By offering a suite of free tools, it simplifies portfolio creation, enhances visibility, and facilitates connections with editors, potential employers, and peers. The platform's real-time alerts and media monitoring capabilities ensure that journalists remain up-to-date with industry trends and news coverage, enabling them to respond promptly and effectively. Additionally, the research tools and job updates support career development and efficient sourcing, making Muck Rack an invaluable resource for journalists seeking to optimize their professional activities.

**Average Rating:** 4.7/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate Muck Rack for Journalists?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 10.0/10 (Category avg: 8.6/10)
- **Custom Reports:** 10.0/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Muck Rack for Journalists?

- **Seller:** [Muck Rack](https://www.g2.com/sellers/muck-rack)
- **Year Founded:** 2009
- **HQ Location:** Miami, FL
- **Twitter:** @muckrack  
58,367 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=639c25668fabc3e1b698b170e84fb103850521dea1cf36a6557f0900f59fda9c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmuckrack%2F&secure%5Burl_type%5D=linkedin_company_website)  
437 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 62% Small, 31% Medium

#### What Do G2 Reviewers Say About Muck Rack for Journalists?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Muck Rack, enjoying its friendly interface and regular updates.

#### What Are Recent G2 Reviews of Muck Rack for Journalists?

**["Excellent for Reaching Key Reporters"](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-7518018)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-7518018)

**["the best monitor company for best results"](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-11686021)**

**Rating:** 5.0/5.0 stars

_— Claudia G._

[Read full review](https://www.g2.com/survey_responses/muck-rack-for-journalists-review-11686021)

#### What Are G2 Users Discussing About Muck Rack for Journalists?

- [Who runs Muck Rack?](https://www.g2.com/discussions/who-runs-muck-rack)
- [How do I create a Muck Rack profile?](https://www.g2.com/discussions/how-do-i-create-a-muck-rack-profile)
- [Is Muck Rack good for journalists?](https://www.g2.com/discussions/is-muck-rack-good-for-journalists)
- [What is Muck Rack used for?](https://www.g2.com/discussions/what-is-muck-rack-used-for)

### [Signal AI](https://www.g2.com/products/signal-ai/reviews)

In a sea of endless data, Signal AI delivers clarity for confident, informed decisions. Over 5 million articles are ingested into the Signal AI platform every day, across 226 markets in 75 languages to generate insights for decision making. • Empower Your PR Strategy - Elevate your communications, stay ahead of the media curve, and manage risks effectively. • Integrating AI-powered Intelligence Into Your Risk Workflow - Gain sharp, actionable intelligence to confidently assess risks and protect the resilience of your business. • Audit with Precision - Equip your audit strategies with comprehensive, reliable data ensuring that you never miss a beat. • Investing, Elevated - Cut through the noise and gain access to precise, timely information, optimizing your every move. • Sustainability Leadership with Precision - Match your brand's reputation with the evolving sustainability landscape, ensuring that your ESG activities align with real-world results.

**Average Rating:** 4.3/5.0

**Total Reviews:** 188

#### How Do G2 Users Rate Signal AI?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10)
- **Custom Feeds and Alerts:** 8.3/10 (Category avg: 8.6/10)
- **Custom Reports:** 8.1/10 (Category avg: 8.5/10)
- **Keyword Targeting:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Signal AI?

- **Seller:** [Signal AI](https://www.g2.com/sellers/signal-ai)
- **Company Website:** www.signal-ai.com
- **Year Founded:** 2013
- **HQ Location:** London
- **Twitter:** @SignalHQ  
2,460 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea6e68bb824b04b579521667915aabf19fa6d6eb0c17d67d104165361f432d20&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3502852%2F&secure%5Burl_type%5D=linkedin_company_website)  
237 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** PR Manager
- **Top Industries:** Public Relations and Communications, Financial Services
- **Company Size:** 39% Large, 35% Medium

#### What Do G2 Reviewers Say About Signal AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Signal AI to be very **user-friendly** , providing intuitive searches and clear visual insights effortlessly.
- Users find **Signal AI extremely helpful** for its easy access to relevant news and insightful media coverage.
- Users commend the **quick and helpful customer support** from Signal AI, enhancing their overall experience with the platform.
- Users appreciate the **intuitive design** of Signal AI, making it easy to navigate and pull insightful reports.
- Users value the **extensive coverage insights** provided by Signal AI, enhancing media monitoring and analysis efficiency.

##### Cons

- Users find the **search functionality lacking** , especially with irrelevant alerts and limited filtering options across workspaces.
- Users experience **data inaccuracy** with Signal AI, leading to the need for extensive reviews and adjustments to the content.
- Users find that the **inaccurate data** can lead to misunderstandings and require workaround solutions for effective usage.
- Users find that Signal AI has **limited coverage** , missing many publications, especially those behind paywalls.
- Users find Signal AI **not intuitive** , often needing assistance to set up searches and utilize features effectively.

#### What Are Recent G2 Reviews of Signal AI?

**["Exceptional Sentiment Analysis, Needs Longer Historical Data"](https://www.g2.com/survey_responses/signal-ai-review-12749306)**

**Rating:** 4.5/5.0 stars

_— Warren M._

[Read full review](https://www.g2.com/survey_responses/signal-ai-review-12749306)

**["Effortless Monitoring, Exceptional Support"](https://www.g2.com/survey_responses/signal-ai-review-9845177)**

**Rating:** 5.0/5.0 stars

_— SooHyung G._

[Read full review](https://www.g2.com/survey_responses/signal-ai-review-9845177)

#### What Are G2 Users Discussing About Signal AI?

- [What is Signal AI used for?](https://www.g2.com/discussions/what-is-signal-ai-used-for)

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Similar Categories

- [Media and Influencer Targeting](/categories/media-and-influencer-targeting)
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- [PR CRM](/categories/pr-crm)
- [Press Release Distribution](/categories/press-release-distribution)

[Browse Media Monitoring Themes](/categories/media-monitoring/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Media monitoring software provides users with up to date news feeds and alerts from a selection of media channels. Public relations (PR) departments use these tools to follow media channels relevant to their industry, and those of clients and business partners. Media monitoring solutions help companies track mentions of their brand or executives in the news and online, analyze trends in media coverage, measure the success of PR campaigns, and protect brand reputation by responding quickly to crises or negative publicity.

Media monitoring software can offer access to different types of media channels. Print media coverage may include newspapers, magazines, and trade journals, while broadcast channels cover television and radio. Many media monitoring tools provide access to online sources such as websites, news sites, blogs, and social media. A few media monitoring providers also track podcast mentions.

[PR firms](https://www.g2.com/categories/pr-firms) and businesses with in-house PR teams often use media monitoring tools alongside other [public relations software](https://www.g2.com/categories/public-relations-pr), such as [press release distribution software](https://www.g2.com/categories/press-release-distribution), [PR analytics software](https://www.g2.com/categories/pr-analytics), and [media and influencer targeting software](https://www.g2.com/categories/media-and-influencer-targeting).

To qualify for inclusion in the Media Monitoring category, a product must:

- Track various traditional or online media channels
- Allow users to target specific keywords, mentions, or topics, and customize feeds to their liking
- Provide users with relevant updates and alerts based on selected feeds
- Collect and store links to relevant media content for future reference
- Analyze findings with reporting features such as number and frequency of mentions, impact on company, etc.

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