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Best Enterprise Knowledge Base Software - Page 2

Marina Schlosser
MS
Researched and written by Marina Schlosser

Products classified in the overall Knowledge Base category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Knowledge Base to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Knowledge Base category.

In addition to qualifying for inclusion in the Knowledge Base Software category, to qualify for inclusion in the Enterprise Business Knowledge Base Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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28 Listings in Enterprise Knowledge Base Software Available

  • Sort By:
    G2 Score
officehours
By officehours
(21)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Information Technology and Services
    Market Segment
    • 57% Enterprise
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • officehours Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    8
    Customer Support
    6
    Ease of Use
    6
    Team Collaboration
    4
    Time-saving
    3
    Cons
    Software Bugs
    2
    Data Loss
    1
    Difficult Setup
    1
    Missing Features
    1
    Time-Consumption
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • officehours features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.0
    Quality of Support
    Average: 8.8
    8.1
    Other Integrations
    Average: 8.3
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    officehours
    Year Founded
    2020
    HQ Location
    San Francisco, CA
    Twitter
    @OfficeHours
    820 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    181 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Office Hours is a knowledge-sharing marketplace that connects clients with advisors in specific expertise areas. Clients search for and book 30 to 60-minute calls with advisors who have the expertise

Users
No information available
Industries
  • Hospital & Health Care
  • Information Technology and Services
Market Segment
  • 57% Enterprise
  • 29% Small-Business
officehours Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
8
Customer Support
6
Ease of Use
6
Team Collaboration
4
Time-saving
3
Cons
Software Bugs
2
Data Loss
1
Difficult Setup
1
Missing Features
1
Time-Consumption
1
officehours features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.0
Quality of Support
Average: 8.8
8.1
Other Integrations
Average: 8.3
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
officehours
Year Founded
2020
HQ Location
San Francisco, CA
Twitter
@OfficeHours
820 Twitter followers
LinkedIn® Page
www.linkedin.com
181 employees on LinkedIn®
Read officehours Reviews
Bloomfire
By Bloomfire
(451)4.6 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bloomfire is a leader in AI-driven knowledge management, offering a purpose-built knowledge management platform designed to revolutionize how teams access, manage, and collaborate on information. The

    Users
    • Account Manager
    • Project Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bloomfire Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    30
    Centralization
    13
    Intuitive
    13
    Efficiency
    12
    Search Functionality
    12
    Cons
    Inefficient Search Functionality
    7
    Search Functionality Issues
    7
    Inefficient Search
    6
    Search Limitations
    5
    Formatting Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bloomfire features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.1
    9.1
    Quality of Support
    Average: 8.8
    8.1
    Other Integrations
    Average: 8.3
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bloomfire
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    Twitter
    @Bloomfire
    6,546 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    77 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bloomfire is a leader in AI-driven knowledge management, offering a purpose-built knowledge management platform designed to revolutionize how teams access, manage, and collaborate on information. The

Users
  • Account Manager
  • Project Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 33% Enterprise
Bloomfire Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
30
Centralization
13
Intuitive
13
Efficiency
12
Search Functionality
12
Cons
Inefficient Search Functionality
7
Search Functionality Issues
7
Inefficient Search
6
Search Limitations
5
Formatting Issues
4
Bloomfire features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.1
9.1
Quality of Support
Average: 8.8
8.1
Other Integrations
Average: 8.3
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Bloomfire
Company Website
Year Founded
2010
HQ Location
Austin, TX
Twitter
@Bloomfire
6,546 Twitter followers
LinkedIn® Page
www.linkedin.com
77 employees on LinkedIn®
Read Bloomfire Reviews

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Serviceware Knowledge
By SERVICEWARE SE
(27)4.8 out of 5
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 37% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Serviceware Knowledge features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.3
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SERVICEWARE SE
    Year Founded
    1998
    HQ Location
    Idstein, Hesse
    Twitter
    @serviceware
    190 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    359 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SaaS-based Serviceware Knowledge gets the most out of your organization’s knowledge because it’s easy to use, deploy and administer. Serviceware Knowledge wraps a beautiful interface around a fully-fe

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 37% Enterprise
Serviceware Knowledge features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.1
9.2
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.3
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
SERVICEWARE SE
Year Founded
1998
HQ Location
Idstein, Hesse
Twitter
@serviceware
190 Twitter followers
LinkedIn® Page
www.linkedin.com
359 employees on LinkedIn®
Read Serviceware Knowledge Reviews
KnowledgeOwl
By KnowledgeOwl
(117)4.6 out of 5
12th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonse

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • KnowledgeOwl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    33
    Customer Support
    31
    Knowledge Base
    26
    Helpful
    20
    Features
    19
    Cons
    Limited Reporting
    5
    Complexity
    4
    Editing Difficulties
    4
    Lack of Resources
    4
    Limited Customization
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • KnowledgeOwl features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.7
    Quality of Support
    Average: 8.8
    8.2
    Other Integrations
    Average: 8.3
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    KnowledgeOwl
    Year Founded
    2015
    HQ Location
    Broomfield, CO
    Twitter
    @knowledge_owl
    835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonse

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 33% Small-Business
KnowledgeOwl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
33
Customer Support
31
Knowledge Base
26
Helpful
20
Features
19
Cons
Limited Reporting
5
Complexity
4
Editing Difficulties
4
Lack of Resources
4
Limited Customization
4
KnowledgeOwl features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.7
Quality of Support
Average: 8.8
8.2
Other Integrations
Average: 8.3
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
KnowledgeOwl
Year Founded
2015
HQ Location
Broomfield, CO
Twitter
@knowledge_owl
835 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
Read KnowledgeOwl Reviews
Lark
By Lark
(151)4.5 out of 5
13th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Lark Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    65
    Features
    59
    Team Collaboration
    42
    All-in-one
    33
    Communication
    33
    Cons
    Learning Curve
    18
    Missing Features
    18
    Limited Features
    16
    Integration Issues
    13
    Slow Loading
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Lark features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 8.8
    9.0
    Other Integrations
    Average: 8.3
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Lark
    Year Founded
    2003
    HQ Location
    Singapore, Singapore
    Twitter
    @lark
    494 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Small-Business
  • 30% Mid-Market
Lark Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
65
Features
59
Team Collaboration
42
All-in-one
33
Communication
33
Cons
Learning Curve
18
Missing Features
18
Limited Features
16
Integration Issues
13
Slow Loading
11
Lark features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 8.8
9.0
Other Integrations
Average: 8.3
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Lark
Year Founded
2003
HQ Location
Singapore, Singapore
Twitter
@lark
494 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Read Lark Reviews
Ocasta Engage
By Ocasta
(31)4.7 out of 5
Save to My Lists
DealsSpecial offer!
30% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Know-how. Supercharged. Don’t just inform — supercharge your frontline team’s know-how through comms, microlearning and knowledge with Ocasta Engage, the comms and training app. With Engage, your fr

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 74% Enterprise
    • 13% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Ocasta Engage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Intuitive
    13
    Customer Support
    7
    Engagement
    7
    Helpful
    7
    Cons
    App Glitches
    3
    Missing Features
    3
    Bug Issues
    2
    Error Handling
    2
    Inefficient Search Functionality
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Ocasta Engage features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.5
    Quality of Support
    Average: 8.8
    7.3
    Other Integrations
    Average: 8.3
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Ocasta
    Company Website
    Year Founded
    2011
    HQ Location
    Brighton, United Kingdom
    Twitter
    @ocastahq
    991 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Know-how. Supercharged. Don’t just inform — supercharge your frontline team’s know-how through comms, microlearning and knowledge with Ocasta Engage, the comms and training app. With Engage, your fr

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 74% Enterprise
  • 13% Small-Business
Ocasta Engage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Intuitive
13
Customer Support
7
Engagement
7
Helpful
7
Cons
App Glitches
3
Missing Features
3
Bug Issues
2
Error Handling
2
Inefficient Search Functionality
2
Ocasta Engage features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.1
9.5
Quality of Support
Average: 8.8
7.3
Other Integrations
Average: 8.3
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Ocasta
Company Website
Year Founded
2011
HQ Location
Brighton, United Kingdom
Twitter
@ocastahq
991 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Get a quote
Zingtree
By Zingtree
(76)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

    Users
    No information available
    Industries
    • Consumer Services
    • Consumer Goods
    Market Segment
    • 42% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Zingtree Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    48
    Helpful
    27
    Intuitive
    22
    Features
    17
    Simple
    16
    Cons
    Missing Features
    10
    Limited Options
    9
    Learning Curve
    8
    Slow Performance
    8
    Limited Customization
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zingtree features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.1
    8.9
    Quality of Support
    Average: 8.8
    8.6
    Other Integrations
    Average: 8.3
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zingtree
    Company Website
    Year Founded
    2020
    HQ Location
    Palo Alto, US
    Twitter
    @zingtree
    257 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zingtree AI - Intelligent Process Automation for Customer Support Zingtree transforms customer support for B2C enterprises by automating complex workflows and integrating seamlessly with enterprise a

Users
No information available
Industries
  • Consumer Services
  • Consumer Goods
Market Segment
  • 42% Mid-Market
  • 34% Small-Business
Zingtree Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Helpful
27
Intuitive
22
Features
17
Simple
16
Cons
Missing Features
10
Limited Options
9
Learning Curve
8
Slow Performance
8
Limited Customization
7
Zingtree features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.1
8.9
Quality of Support
Average: 8.8
8.6
Other Integrations
Average: 8.3
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
Zingtree
Company Website
Year Founded
2020
HQ Location
Palo Alto, US
Twitter
@zingtree
257 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
Get a quote
TextExpander
By Text Expander
(270)4.8 out of 5
Optimized for quick response
5th Easiest To Use in Knowledge Base software
Save to My Lists
DealsSpecial offer!
20% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 45% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TextExpander Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    140
    Time-Saving
    103
    Time-saving
    101
    Daily Use
    62
    Useful
    55
    Cons
    Software Bugs
    26
    App Issues
    15
    Learning Curve
    15
    Missing Features
    15
    Not Intuitive
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TextExpander features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.8
    7.0
    Other Integrations
    Average: 8.3
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Text Expander
    Company Website
    Year Founded
    2005
    HQ Location
    San Francisco, US
    Twitter
    @TextExpander
    12,665 Twitter followers
    LinkedIn® Page
    linkedin.com
    46 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 45% Small-Business
  • 29% Mid-Market
TextExpander Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
140
Time-Saving
103
Time-saving
101
Daily Use
62
Useful
55
Cons
Software Bugs
26
App Issues
15
Learning Curve
15
Missing Features
15
Not Intuitive
12
TextExpander features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
9.3
Quality of Support
Average: 8.8
7.0
Other Integrations
Average: 8.3
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Text Expander
Company Website
Year Founded
2005
HQ Location
San Francisco, US
Twitter
@TextExpander
12,665 Twitter followers
LinkedIn® Page
linkedin.com
46 employees on LinkedIn®
Zoho Wiki
By Zoho
(36)4.1 out of 5
Save to My Lists
Entry Level Price:free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Online Portals for Group Collaboration & Knowledge Sharing

    Users
    • Graduate Teaching Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 42% Enterprise
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Zoho Wiki features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.1
    7.9
    Quality of Support
    Average: 8.8
    0.0
    No information available
    7.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    102,964 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Online Portals for Group Collaboration & Knowledge Sharing

Users
  • Graduate Teaching Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 42% Enterprise
  • 39% Mid-Market
Zoho Wiki features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.1
7.9
Quality of Support
Average: 8.8
0.0
No information available
7.6
Ease of Use
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
102,964 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
Read Zoho Wiki Reviews
Slite
By Slite
(259)4.6 out of 5
8th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

    Users
    • Product Manager
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Slite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    57
    Helpful
    26
    Team Collaboration
    26
    Intuitive
    19
    Features
    18
    Cons
    Lack of Features
    13
    Missing Features
    7
    Learning Curve
    6
    Limited Customization
    6
    Complexity
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Slite features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.1
    9.2
    Quality of Support
    Average: 8.8
    7.5
    Other Integrations
    Average: 8.3
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Slite
    Year Founded
    2016
    HQ Location
    Paris
    Twitter
    @sliteHQ
    3,517 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

Users
  • Product Manager
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Slite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
57
Helpful
26
Team Collaboration
26
Intuitive
19
Features
18
Cons
Lack of Features
13
Missing Features
7
Learning Curve
6
Limited Customization
6
Complexity
5
Slite features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.1
9.2
Quality of Support
Average: 8.8
7.5
Other Integrations
Average: 8.3
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Slite
Year Founded
2016
HQ Location
Paris
Twitter
@sliteHQ
3,517 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Read Slite Reviews
eXo Platform
By eXo Platform
(92)4.3 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 37% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • eXo Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Collaboration
    5
    Collaboration
    4
    Ease of Use
    3
    Task Management
    3
    Tools
    3
    Cons
    Organizational Challenges
    2
    Overwhelming
    1
    Overwhelming Features
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • eXo Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.1
    8.6
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.3
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    eXo Platform
    Year Founded
    2003
    HQ Location
    Paris, Paris
    Twitter
    @eXoPlatform
    105,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 37% Small-Business
  • 34% Mid-Market
eXo Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Collaboration
5
Collaboration
4
Ease of Use
3
Task Management
3
Tools
3
Cons
Organizational Challenges
2
Overwhelming
1
Overwhelming Features
1
Poor Customer Support
1
eXo Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.1
8.6
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.3
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
eXo Platform
Year Founded
2003
HQ Location
Paris, Paris
Twitter
@eXoPlatform
105,925 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
Read eXo Platform Reviews
Docsie
By Docsie
(117)4.8 out of 5
Save to My Lists
DealsSpecial offer!
30% off
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for t

    Users
    • Technical Writer
    • Project Manager
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 79% Small-Business
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Docsie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Content Management
    3
    Ease of Use
    3
    Features
    3
    Document Management
    2
    Layout Organization
    2
    Cons
    File Management
    3
    Missing Features
    2
    Bug Issues
    1
    Complexity
    1
    Complex Platform
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Docsie features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.1
    10.0
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.3
    9.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Docsie
    Year Founded
    2022
    HQ Location
    Ontario, Canada
    Twitter
    @likalo_llc
    19,459 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    18 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for t

Users
  • Technical Writer
  • Project Manager
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 79% Small-Business
  • 18% Enterprise
Docsie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Content Management
3
Ease of Use
3
Features
3
Document Management
2
Layout Organization
2
Cons
File Management
3
Missing Features
2
Bug Issues
1
Complexity
1
Complex Platform
1
Docsie features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.1
10.0
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.3
9.6
Ease of Use
Average: 8.8
Seller Details
Seller
Docsie
Year Founded
2022
HQ Location
Ontario, Canada
Twitter
@likalo_llc
19,459 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Read Docsie Reviews
Slab
By Slab, Inc
(281)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

    Users
    • Account Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Slab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Helpful
    1
    Organization
    1
    Simple
    1
    Cons
    App Functionality
    1
    Database Management
    1
    Data Loss
    1
    Page Management
    1
    Time-Consumption
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Slab features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.1
    9.3
    Quality of Support
    Average: 8.8
    8.5
    Other Integrations
    Average: 8.3
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Slab, Inc
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @SLAB
    1,265 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

Users
  • Account Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 35% Mid-Market
Slab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Helpful
1
Organization
1
Simple
1
Cons
App Functionality
1
Database Management
1
Data Loss
1
Page Management
1
Time-Consumption
1
Slab features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.1
9.3
Quality of Support
Average: 8.8
8.5
Other Integrations
Average: 8.3
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Slab, Inc
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@SLAB
1,265 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
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