Top Free IT Documentation Software

Check out our list of free IT Documentation Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all IT Documentation Software to ensure you get the right product.

View Free IT Documentation Software

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
10 IT Documentation Products Available
View all IT Documentation Software
View all IT Documentation Software
Confluence
(3,796)4.1 out of 5
Save to My Lists
Entry Level Price:$10 per month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Confluence is an open and shared workspace that connects people to the ideas and information they need to build momentum and do their best work. Unlike document and file-sharing tools, Confluence is o

    Users
    • Software Engineer
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Mid-Market
    • 35% Enterprise
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Rishabh K.
    RK
    1) Best tool for documentation 2) Good Collaboration 3) Page History View Option 4) Support varuous Plugins 5) Easy to Us Read review
    Verified User in Information Technology and Services
    AI
    * V flexible * Good app store * Easy to use Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atlassian
    Year Founded
    2002
    HQ Location
    Sydney
    Twitter
    @Atlassian
    104,621 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,744 employees on LinkedIn®
    Ownership
    NASDAQ:TEAM
Product Description
How are these determined?Information
This description is provided by the seller.

Confluence is an open and shared workspace that connects people to the ideas and information they need to build momentum and do their best work. Unlike document and file-sharing tools, Confluence is o

Users
  • Software Engineer
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Mid-Market
  • 35% Enterprise
Rishabh K.
RK
1) Best tool for documentation 2) Good Collaboration 3) Page History View Option 4) Support varuous Plugins 5) Easy to Us Read review
Verified User in Information Technology and Services
AI
* V flexible * Good app store * Easy to use Read review
Seller Details
Seller
Atlassian
Year Founded
2002
HQ Location
Sydney
Twitter
@Atlassian
104,621 Twitter followers
LinkedIn® Page
www.linkedin.com
19,744 employees on LinkedIn®
Ownership
NASDAQ:TEAM
Learn more
Hudu
(156)4.7 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hudu is the Most-Loved IT Documentation Platform, enabling companies to streamline IT operations, improve the efficiency of staff, and drive growth. Hudu provides a secure platform for scalable IT doc

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • WF
    Hudu is a very robust tool overall. I love being able to search across multiple clients to find the password or asset that I'm looking for. Read review
    Matt W.
    MW
    We've used many products over the years, including ones owned by Special K - so coming across Hudu which still has a "helpful" support team and... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hudu
    Company Website
    Year Founded
    2018
    HQ Location
    Fort Collins, Colorado
    Twitter
    @HuduHQ
    480 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hudu is the Most-Loved IT Documentation Platform, enabling companies to streamline IT operations, improve the efficiency of staff, and drive growth. Hudu provides a secure platform for scalable IT doc

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
WF
Hudu is a very robust tool overall. I love being able to search across multiple clients to find the password or asset that I'm looking for. Read review
Matt W.
MW
We've used many products over the years, including ones owned by Special K - so coming across Hudu which still has a "helpful" support team and... Read review
Seller Details
Seller
Hudu
Company Website
Year Founded
2018
HQ Location
Fort Collins, Colorado
Twitter
@HuduHQ
480 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®

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Docusnap
(4)4.4 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docusnap is the all-in-one solution for IT documentation. Users benefit from an automated and time-controlled inventory of the complete IT network. The software automatically provides the data obtai

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Mid-Market
    • 25% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Food Production
    AF
    It helps us to improve our network visibility. Read review
    Brian C.
    BC
    There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    itelio
    LinkedIn® Page
    de.linkedin.com
Product Description
How are these determined?Information
This description is provided by the seller.

Docusnap is the all-in-one solution for IT documentation. Users benefit from an automated and time-controlled inventory of the complete IT network. The software automatically provides the data obtai

Users
No information available
Industries
No information available
Market Segment
  • 75% Mid-Market
  • 25% Small-Business
Verified User in Food Production
AF
It helps us to improve our network visibility. Read review
Brian C.
BC
There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first... Read review
Seller Details
Seller
itelio
LinkedIn® Page
de.linkedin.com
Learn more
NinjaOne
(1,865)4.7 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 47% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a product that provides a range of features for managing IT infrastructure, including patch management, remote access, automation, reporting, and software deployment.
    • Reviewers like the ability to access all devices from a central location, the user-friendly patch management tool, the seamless integration, and the responsive customer support.
    • Users mentioned issues with certain Windows servers not allowing connection, difficulty in configuring alerts for specific machines, and the complexity of some subjects.
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,166 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,319 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne, the automated endpoint management platform, delivers visibility, security, and control over all endpoints for more than 24,000 customers in 120+ countries. The cloud-native NinjaOne platfor

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 47% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a product that provides a range of features for managing IT infrastructure, including patch management, remote access, automation, reporting, and software deployment.
  • Reviewers like the ability to access all devices from a central location, the user-friendly patch management tool, the seamless integration, and the responsive customer support.
  • Users mentioned issues with certain Windows servers not allowing connection, difficulty in configuring alerts for specific machines, and the complexity of some subjects.
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,166 Twitter followers
LinkedIn® Page
www.linkedin.com
1,319 employees on LinkedIn®
ITBoost
(1)4.5 out of 5
Save to My Lists
Entry Level Price:15.30 User/Month, Ye...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Among MSP owners and service technicians, ITBoost is the premier IT documentation solution that brings together IT documentation, customer feedback, business intelligence, and more. ITBoost, IT doc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Enterprise
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Mohana R.
    MR
    ITBoost provides us with real-time graphical representations of our organization's statistical information via charts, graphs, and custom metrics.... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ITBoost
    Twitter
    @ITBoostInc
    18 Twitter followers
Product Description
How are these determined?Information
This description is provided by the seller.

Among MSP owners and service technicians, ITBoost is the premier IT documentation solution that brings together IT documentation, customer feedback, business intelligence, and more. ITBoost, IT doc

Users
No information available
Industries
No information available
Market Segment
  • 100% Enterprise
Mohana R.
MR
ITBoost provides us with real-time graphical representations of our organization's statistical information via charts, graphs, and custom metrics.... Read review
Seller Details
Seller
ITBoost
Twitter
@ITBoostInc
18 Twitter followers
Learn more
BlueSpice MediaWiki
(2)4.5 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BlueSpice is the optimized tool for agile knowledge sharing, documentation, and collaboration. It's the enterprise distribution of the famous Wikipedia software MediaWiki. BlueSpice is used for knowl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Leisure, Travel & Tourism
    UL
    Plenty of great features with Blue Spice Mediawiki, such as an open-source basis, and if you like to try it out for free, you can do so as a... Read review
    Verified User in Retail
    CR
    Bluespice MediaWiki is the enterprise circulation of the illustrious Wikipedia Tool MediaWiki. Apart from its useful features such as discussion... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Hallo Welt!
    Year Founded
    2007
    HQ Location
    Regensburg, Bavaria
    Twitter
    @BlueSpiceTweets
    319 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BlueSpice is the optimized tool for agile knowledge sharing, documentation, and collaboration. It's the enterprise distribution of the famous Wikipedia software MediaWiki. BlueSpice is used for knowl

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Verified User in Leisure, Travel & Tourism
UL
Plenty of great features with Blue Spice Mediawiki, such as an open-source basis, and if you like to try it out for free, you can do so as a... Read review
Verified User in Retail
CR
Bluespice MediaWiki is the enterprise circulation of the illustrious Wikipedia Tool MediaWiki. Apart from its useful features such as discussion... Read review
Seller Details
Seller
Hallo Welt!
Year Founded
2007
HQ Location
Regensburg, Bavaria
Twitter
@BlueSpiceTweets
319 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
Learn more
Document360
(437)4.7 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 42% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Information Technology and Services
    AI
    It is straightforward to use, we can manage multiple languages and workspaces in the same space. Read review
    Brianne B.
    BB
    I love how easy and intuitive the interface is to use. I'm able to write, manage, publish, and customize everything from the same location smoothly... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kovai Limited
    Company Website
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,982 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    321 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Document360 is an AI-powered knowledge base platform designed to create both public and private knowledge bases, standard operating procedures (SOPs), user manuals, software documentation, and more. T

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 42% Small-Business
Verified User in Information Technology and Services
AI
It is straightforward to use, we can manage multiple languages and workspaces in the same space. Read review
Brianne B.
BB
I love how easy and intuitive the interface is to use. I'm able to write, manage, publish, and customize everything from the same location smoothly... Read review
Seller Details
Seller
Kovai Limited
Company Website
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,982 Twitter followers
LinkedIn® Page
www.linkedin.com
321 employees on LinkedIn®
M-Files
(147)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Mid-Market
    • 39% Small-Business
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Education Management
    UE
    The mfiles is a good intelligent Software where it is integrated with different sources like office,Sap, Dynamic Crm. It will helpful for finding... Read review
    Ravi T.
    RT
    M-files integrates with your windows Explorer. So in short it is just like using your windows explorer. It is easy to install on server (with... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    M-Files Corporation
    Company Website
    Year Founded
    2002
    HQ Location
    Austin, Texas
    Twitter
    @M_Files
    8,814 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    672 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Mid-Market
  • 39% Small-Business
Verified User in Education Management
UE
The mfiles is a good intelligent Software where it is integrated with different sources like office,Sap, Dynamic Crm. It will helpful for finding... Read review
Ravi T.
RT
M-files integrates with your windows Explorer. So in short it is just like using your windows explorer. It is easy to install on server (with... Read review
Seller Details
Seller
M-Files Corporation
Company Website
Year Founded
2002
HQ Location
Austin, Texas
Twitter
@M_Files
8,814 Twitter followers
LinkedIn® Page
www.linkedin.com
672 employees on LinkedIn®
N-able Passportal
(38)4.1 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    N-able™ Passportal is a cloud-based, encrypted, and efficient privileged access management solution built for MSPs. N-able Passportal offers: • Credential injection across your systems and files •

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 74% Small-Business
    • 24% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Verified User in Education Management
    AE
    This has streamlined our business and is the best password management app I've seen. With the migration from our previous solution it has been... Read review
    Verified User in Information Technology and Services
    AI
    Easy of use, price and simple. Support and contract terms. Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    16,352 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,807 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

N-able™ Passportal is a cloud-based, encrypted, and efficient privileged access management solution built for MSPs. N-able Passportal offers: • Credential injection across your systems and files •

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 74% Small-Business
  • 24% Mid-Market
Verified User in Education Management
AE
This has streamlined our business and is the best password management app I've seen. With the migration from our previous solution it has been... Read review
Verified User in Information Technology and Services
AI
Easy of use, price and simple. Support and contract terms. Read review
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
16,352 Twitter followers
LinkedIn® Page
www.linkedin.com
1,807 employees on LinkedIn®
Ownership
NYSE: NABL
Learn more
Nuclino
(23)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chao

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 65% Small-Business
    • 30% Mid-Market
  • What G2 Users Think
    Expand/Collapse What G2 Users Think
    • Jorge G.
    JG
    I used Confluence and Evernote before Nuclino. I don't like Evernote because it allows me to only add two levels of hierarchy on my notes... Read review
    John Alejandro P.
    JP
    Very simple to use, everything can be organized in a straightforward, user-friendly manner, making it easier to navigate than Google Drive files.... Read review
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nuclino GmbH
    Year Founded
    2015
    HQ Location
    Munich, DE
    Twitter
    @nickbudden
    361 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate, without the chao

Users
No information available
Industries
No information available
Market Segment
  • 65% Small-Business
  • 30% Mid-Market
Jorge G.
JG
I used Confluence and Evernote before Nuclino. I don't like Evernote because it allows me to only add two levels of hierarchy on my notes... Read review
John Alejandro P.
JP
Very simple to use, everything can be organized in a straightforward, user-friendly manner, making it easier to navigate than Google Drive files.... Read review
Seller Details
Seller
Nuclino GmbH
Year Founded
2015
HQ Location
Munich, DE
Twitter
@nickbudden
361 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Learn more