G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Kore.ai, a leader in enterprise AI, accelerates business outcomes from AI with agentic AI applications built on the industry-leading Kore.ai Agent Platform. Its growing catalogue includes pre-built so
Kore,aI is a conversational AI platform designed for enterprise use, offering features such as low-code/no-code interface, omnichannel deployment, advanced NLP capabilities, and integrations with major enterprise systems. Users like Kore,aI for its robust dialog management, seamless integration capabilities, customizable workflows, strong support for automation AI use cases, and the ability to reduce operational workload by automating repetitive requests. Users experienced issues with high latency, platform bugs, a steep learning curve, and complexities in switching between teams or domains, and some users found the platform's old architecture and context management to be lacking.
engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational
Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer enga
SoundHound AI’s Amelia platform is the complete AI agent platform for enterprise builders of all types. Leading enterprises across healthcare, financial services, hospitality, retail, and others use t
Netomi’s Customer Experience AI platform automatically resolves customer service issues at the highest rate in the industry. Our patented AI delivers unsurpassed accuracy and customer satisfaction, ye
Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg