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Best Insurance Claims Management Software for Medium-Sized Businesses

Neya Kumaresan
NK
Researched and written by Neya Kumaresan

Products classified in the overall Insurance Claims Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Insurance Claims Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Insurance Claims Management category.

In addition to qualifying for inclusion in the Insurance Claims Management Software category, to qualify for inclusion in the Medium-Sized Business Insurance Claims Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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5 Listings in Insurance Claims Management Available
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    G2 Score
Applied Epic
By Applied Systems
(1,051)4.4 out of 5
Optimized for quick response
2nd Easiest To Use in Insurance Claims Management software
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Applied Epic® is an agency management platform that allows you to manage your business across all roles and locations for both your P&C and Benefits books of business. Applied Epic provides a sing

    Users
    • Account Manager
    • CSR
    Industries
    • Insurance
    • Accounting
    Market Segment
    • 81% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Applied Epic is a software used for managing client and financial data in the AMFRS space.
    • Reviewers like the software's ease of use, its ability to handle large amounts of data, and the excellent customer support provided by the team.
    • Reviewers mentioned issues with the software's integration with other financial software, occasional system crashes, and challenges with customization and setup.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Applied Epic Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    178
    Data Management
    70
    Customer Support
    69
    Efficiency
    69
    Features
    66
    Cons
    Learning Curve
    68
    Inefficiency
    61
    Complex Process
    59
    Excessive Clicking
    42
    Learning Difficulty
    41
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Applied Epic features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Ease of Admin
    Average: 8.7
    8.0
    Ease of Use
    Average: 8.7
    8.8
    Quality of Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Applied Systems
    Company Website
    Year Founded
    1983
    HQ Location
    University Park, IL
    Twitter
    @AppliedSystems
    7,030 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,542 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Applied Epic® is an agency management platform that allows you to manage your business across all roles and locations for both your P&C and Benefits books of business. Applied Epic provides a sing

Users
  • Account Manager
  • CSR
Industries
  • Insurance
  • Accounting
Market Segment
  • 81% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Applied Epic is a software used for managing client and financial data in the AMFRS space.
  • Reviewers like the software's ease of use, its ability to handle large amounts of data, and the excellent customer support provided by the team.
  • Reviewers mentioned issues with the software's integration with other financial software, occasional system crashes, and challenges with customization and setup.
Applied Epic Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
178
Data Management
70
Customer Support
69
Efficiency
69
Features
66
Cons
Learning Curve
68
Inefficiency
61
Complex Process
59
Excessive Clicking
42
Learning Difficulty
41
Applied Epic features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
7.7
Ease of Admin
Average: 8.7
8.0
Ease of Use
Average: 8.7
8.8
Quality of Support
Average: 8.4
Seller Details
Seller
Applied Systems
Company Website
Year Founded
1983
HQ Location
University Park, IL
Twitter
@AppliedSystems
7,030 Twitter followers
LinkedIn® Page
www.linkedin.com
2,542 employees on LinkedIn®
Get a quote
Guidewire ClaimCenter
By Guidewire
(37)4.5 out of 5
3rd Easiest To Use in Insurance Claims Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Guidewire ClaimCenter is a claims management system that supports all lines of personal, commercial, and workers' compensation insurance.

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 57% Enterprise
    • 43% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Guidewire ClaimCenter is a claims management application that reduces the complexity of tracking claims and provides a unified interface with configurable workflows for insurers.
    • Reviewers frequently mention the system's flexibility, its ability to handle multiple lines of business on the same platform, and its seamless integration with other systems.
    • Users mentioned that upgrading to newer versions may require substantial effort due to customizations, the learning curve can be steep for inexperienced users, and the system does not allow multiple sessions open at the same time.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Guidewire ClaimCenter Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    7
    Claims Management
    5
    Integrations
    3
    User Interface
    3
    Comprehensive Information
    2
    Cons
    Limited Customization
    6
    Complexity
    2
    Integration Issues
    2
    Complex Process
    1
    Dependency Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Guidewire ClaimCenter features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.7
    8.8
    Quality of Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Guidewire
    Year Founded
    2001
    HQ Location
    San Mateo, California
    Twitter
    @Guidewire_PandC
    4,730 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,538 employees on LinkedIn®
    Ownership
    NYSE: GWRE
Product Description
How are these determined?Information
This description is provided by the seller.

Guidewire ClaimCenter is a claims management system that supports all lines of personal, commercial, and workers' compensation insurance.

Users
No information available
Industries
  • Insurance
Market Segment
  • 57% Enterprise
  • 43% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Guidewire ClaimCenter is a claims management application that reduces the complexity of tracking claims and provides a unified interface with configurable workflows for insurers.
  • Reviewers frequently mention the system's flexibility, its ability to handle multiple lines of business on the same platform, and its seamless integration with other systems.
  • Users mentioned that upgrading to newer versions may require substantial effort due to customizations, the learning curve can be steep for inexperienced users, and the system does not allow multiple sessions open at the same time.
Guidewire ClaimCenter Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
7
Claims Management
5
Integrations
3
User Interface
3
Comprehensive Information
2
Cons
Limited Customization
6
Complexity
2
Integration Issues
2
Complex Process
1
Dependency Issues
1
Guidewire ClaimCenter features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
8.7
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.7
8.8
Quality of Support
Average: 8.4
Seller Details
Seller
Guidewire
Year Founded
2001
HQ Location
San Mateo, California
Twitter
@Guidewire_PandC
4,730 Twitter followers
LinkedIn® Page
www.linkedin.com
3,538 employees on LinkedIn®
Ownership
NYSE: GWRE
Read Guidewire ClaimCenter Reviews

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Aclaimant
By Aclaimant
(31)4.9 out of 5
5th Easiest To Use in Insurance Claims Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Empower your employees to drive productivity and reduce the total cost of risk with the RMIS built to deliver insight and results. We automate the risk management function from incident inception

    Users
    No information available
    Industries
    • Insurance
    • Staffing and Recruiting
    Market Segment
    • 45% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Aclaimant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Customer Support
    2
    Customization
    2
    Features
    2
    User Interface
    2
    Cons
    Difficult Navigation
    2
    Navigation Issues
    2
    Learning Curve
    1
    Poor Interface
    1
    Poor Interface Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Aclaimant features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.5
    Ease of Admin
    Average: 8.7
    9.7
    Ease of Use
    Average: 8.7
    9.9
    Quality of Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Aclaimant
    Year Founded
    2013
    HQ Location
    Chicago, IL
    Twitter
    @aclaimant
    119 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    45 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Empower your employees to drive productivity and reduce the total cost of risk with the RMIS built to deliver insight and results. We automate the risk management function from incident inception

Users
No information available
Industries
  • Insurance
  • Staffing and Recruiting
Market Segment
  • 45% Mid-Market
  • 35% Enterprise
Aclaimant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Customer Support
2
Customization
2
Features
2
User Interface
2
Cons
Difficult Navigation
2
Navigation Issues
2
Learning Curve
1
Poor Interface
1
Poor Interface Design
1
Aclaimant features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.7
9.5
Ease of Admin
Average: 8.7
9.7
Ease of Use
Average: 8.7
9.9
Quality of Support
Average: 8.4
Seller Details
Seller
Aclaimant
Year Founded
2013
HQ Location
Chicago, IL
Twitter
@aclaimant
119 Twitter followers
LinkedIn® Page
www.linkedin.com
45 employees on LinkedIn®
Read Aclaimant Reviews
FileHandler Enterprise
By JW Software
(36)4.4 out of 5
4th Easiest To Use in Insurance Claims Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FileHandler Enterprise is a comprehensive Claim Administration System designed to enhance workflow efficiency for organizations involved in claims processing. This software solution is tailored to mee

    Users
    No information available
    Industries
    • Insurance
    Market Segment
    • 50% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • FileHandler Enterprise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    8
    User Interface
    6
    Customization
    5
    Customizability
    4
    Cons
    Inefficiency
    4
    Limited Customization
    4
    Reporting Issues
    4
    Feature Issues
    3
    Poor Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FileHandler Enterprise features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Ease of Admin
    Average: 8.7
    9.0
    Ease of Use
    Average: 8.7
    9.5
    Quality of Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    JW Software
    Company Website
    Year Founded
    1989
    HQ Location
    St. Louis, US
    Twitter
    @JwSoftware
    176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FileHandler Enterprise is a comprehensive Claim Administration System designed to enhance workflow efficiency for organizations involved in claims processing. This software solution is tailored to mee

Users
No information available
Industries
  • Insurance
Market Segment
  • 50% Small-Business
  • 39% Mid-Market
FileHandler Enterprise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
8
User Interface
6
Customization
5
Customizability
4
Cons
Inefficiency
4
Limited Customization
4
Reporting Issues
4
Feature Issues
3
Poor Reporting
3
FileHandler Enterprise features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.7
8.9
Ease of Admin
Average: 8.7
9.0
Ease of Use
Average: 8.7
9.5
Quality of Support
Average: 8.4
Seller Details
Seller
JW Software
Company Website
Year Founded
1989
HQ Location
St. Louis, US
Twitter
@JwSoftware
176 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
Get a quote
Riskonnect Claims Enterprise
By Riskonnect
(44)4.1 out of 5
7th Easiest To Use in Insurance Claims Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Managemen

    Users
    No information available
    Industries
    • Insurance
    • Utilities
    Market Segment
    • 39% Enterprise
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Riskonnect Claims Enterprise Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    6
    User Interface
    6
    Customer Support
    4
    Ease of Use
    4
    Claims Management
    3
    Cons
    Limited Customization
    4
    Difficult Navigation
    2
    Reporting Issues
    2
    Slow Service
    2
    Bug Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Riskonnect Claims Enterprise features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    7.8
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.7
    7.6
    Quality of Support
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Riskonnect
    HQ Location
    Atlanta, US
    Twitter
    @Riskonnect
    1,256 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    939 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Managemen

Users
No information available
Industries
  • Insurance
  • Utilities
Market Segment
  • 39% Enterprise
  • 34% Small-Business
Riskonnect Claims Enterprise Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
6
User Interface
6
Customer Support
4
Ease of Use
4
Claims Management
3
Cons
Limited Customization
4
Difficult Navigation
2
Reporting Issues
2
Slow Service
2
Bug Issues
1
Riskonnect Claims Enterprise features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.7
7.8
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.7
7.6
Quality of Support
Average: 8.4
Seller Details
Seller
Riskonnect
HQ Location
Atlanta, US
Twitter
@Riskonnect
1,256 Twitter followers
LinkedIn® Page
www.linkedin.com
939 employees on LinkedIn®
Read Riskonnect Claims Enterprise Reviews
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5 Listings in Insurance Claims Management Available
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