# Best Healthcare Claims Management Software for Small Business ## How Many Healthcare Claims Management Software Products Does G2 Track? **Total Products under this Category:** 140 ### Category Stats (Aug 2026) - **Average Rating:** 4.33/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** RevCycle Engine (+0.61%) - Among all products in this category, RevCycle Engine recorded the largest rating increase compared to last month _Last updated: August 06, 2026_ ## How Does G2 Rank Healthcare Claims Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,600+ Authentic Reviews - 140+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Healthcare Claims Management Software ![G2 Grid® for Healthcare Claims Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/healthcare-claims-management/grids.png?focus%5B%5D=167022&focus%5B%5D=166670&focus%5B%5D=71280&focus%5B%5D=4252&focus%5B%5D=1335611&focus%5B%5D=1333287&focus%5B%5D=44719&focus%5B%5D=49707) Highlighted products: Service Center by Office Ally, SPRY, athenaOne, Tebra (previously Kareo + PatientPop), Silna Health, Inovalon Claims Management Pro, EHRYourWay, and Waystar. Underlying data: [Grid® JSON](https://www.g2.com/categories/healthcare-claims-management/grids.json?focus%5B%5D=service-center-by-office-ally&focus%5B%5D=spry-spry&focus%5B%5D=athenaone&focus%5B%5D=tebra-previously-kareo-patientpop&focus%5B%5D=silna-health&focus%5B%5D=inovalon-claims-management-pro&focus%5B%5D=ehryourway&focus%5B%5D=waystar&segment=small-business) **Sponsored** ### Alchemer Survey Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1587&secure%5Bchosen_at%5D=2026-08-06T12%3A57%3A38Z&secure%5Bdisplayable_resource_id%5D=1253&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1627&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1627&secure%5Bresource_id%5D=1587&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fhealthcare-claims-management%2Fsmall-business&secure%5Btoken%5D=77027e3aac21b41c36891f8953502e01343723e8157fa1cc157192e60777bd2e&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-survey-g2-ppc%2F&secure%5Burl_type%5D=book_demo) ### [Service Center by Office Ally](https://www.g2.com/products/service-center-by-office-ally/reviews) Service Center by Office Ally is a trusted Revenue Cycle Management and patient payments platform used by more than 80,000 healthcare providers and health services organizations, which process more than 950 million transactions annually. Service Center is a cost-effective solution enabling providers to control their revenue cycle. With a user-friendly interface, Service Center helps providers check and verify patients’ eligibility and benefits, submit, correct, and check the status of their claims online, and receive remittance advice. Accepting standard ANSI formats, data entry and pipe-delimited formats, Service Center helps streamline administrative tasks and create more efficient workflows for providers. **Average Rating:** 4.6/5.0 **Total Reviews:** 45 #### How Do G2 Users Rate Service Center by Office Ally? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 9.2/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 8.8/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 9.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind Service Center by Office Ally? - **Seller:** [Office Ally](https://www.g2.com/sellers/office-ally) - **Company Website:** cms.officeally.com - **Year Founded:** 2000 - **HQ Location:** Vancouver, WA - **Twitter:** @Office\_Ally 655 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9113a9ba07b46296e598d9d10ee870474e9c94d5da5d3035378b11ff408063a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1464667%2F&secure%5Burl_type%5D=linkedin_company_website) 329 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Mental Health Care - **Company Size:** 80% Small, 4% Medium #### What Are Recent G2 Reviews of Service Center by Office Ally? **["Efficient and Reliable for Insurance Tasks"](https://www.g2.com/survey_responses/service-center-by-office-ally-review-11968308)** **Rating:** 4.5/5.0 stars _— Cross Timbers Family Chiropractic ._ [Read full review](https://www.g2.com/survey_responses/service-center-by-office-ally-review-11968308) **["Efficient Claims Submission Made Easy"](https://www.g2.com/survey_responses/service-center-by-office-ally-review-11961102)** **Rating:** 5.0/5.0 stars _— HJ L._ [Read full review](https://www.g2.com/survey_responses/service-center-by-office-ally-review-11961102) ### [SPRY](https://www.g2.com/products/spry-spry/reviews) SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 84 #### How Do G2 Users Rate SPRY? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 10.0/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 10.0/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind SPRY? - **Seller:** [SPRY](https://www.g2.com/sellers/spry) - **Year Founded:** 2021 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=274f3640092b814416ff6fdcdf08aa0d335a5a33c7a7e873b4919f0014f609e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsprypt%2F&secure%5Burl_type%5D=linkedin_company_website) 240 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Physical Therapist, Owner - **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care - **Company Size:** 85% Small, 15% Medium #### What Do G2 Reviewers Say About SPRY? _AI-generated summary from verified user reviews_ ##### Pros - Users find SPRY incredibly **easy to use** , appreciating its customization and seamless navigation across devices. - Users commend the **exceptional customer support** from Spry, enhancing their overall experience and platform customization. - Users value the **enhanced efficiency** of Spry, allowing for quicker documentation and improved workflow across teams. - Users appreciate the **exceptional customer support** of Spry, ensuring a smooth and efficient experience across their practice. - Users value the **ease and automation in billing** , significantly improving their practice efficiency and customer service experience. ##### Cons - Users report frequent **technical issues** like glitches and slow note-generation, impacting their overall experience with SPRY. - Users experience **slow performance** with SPRY, particularly during AI note generation and page loading, affecting efficiency. - Users struggle with **data management issues** like inconsistent chart population and lack of follow-up workflow for claims. - Users highlight the **limited features** of SPRY, particularly lacking follow-up workflows and tracking for authorizations. - Users experience **occasional software bugs** with Spry but appreciate the support in resolving these issues promptly. #### What Are Recent G2 Reviews of SPRY? **["SPRY’s Dedicated Team and Human Support Make Onboarding a Breeze"](https://www.g2.com/survey_responses/spry-review-13211319)** **Rating:** 5.0/5.0 stars _— Jered H._ [Read full review](https://www.g2.com/survey_responses/spry-review-13211319) **["Customizable Therapy Documentation with Built-In Billing"](https://www.g2.com/survey_responses/spry-review-13196770)** **Rating:** 4.0/5.0 stars _— Komal G._ [Read full review](https://www.g2.com/survey_responses/spry-review-13196770) ### [athenaOne](https://www.g2.com/products/athenaone/reviews) athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal. **Average Rating:** 3.4/5.0 **Total Reviews:** 113 #### How Do G2 Users Rate athenaOne? - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 9.2/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 8.8/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind athenaOne? - **Seller:** [athenahealth](https://www.g2.com/sellers/athenahealth) - **Year Founded:** 1997 - **HQ Location:** Watertown, MA - **Twitter:** @athenahealth 24,384 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff5bef9377c1c5649c78827ffc29fa2fc47bcfdeaebfb487ccc7f0920d9b343b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fathenahealth&secure%5Burl_type%5D=linkedin_company_website) 8,948 employees on LinkedIn® - **Ownership:** NASDAQ: ATHN #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 45% Small, 35% Medium #### What Do G2 Reviewers Say About athenaOne? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **constant feature updates** and deep customization options that enhance their workflow and reporting capabilities. - Users find athenaOne **easy to use** with friendly templates and seamless calendar integration for efficient workflows. - Users value the **top-notch API integration** of athenaOne, allowing seamless connection of essential tools for efficient practice management. - Users value the **exceptional customer service** from AthenaOne, enhancing their practice management experience significantly. - Users value the **user-friendly templates** in athenaOne, enhancing their workflow and productivity significantly. ##### Cons - Users express frustration over **inadequate reporting** , finding it clunky and time-consuming for their documentation needs. - Users find the **high learning curve** of athenaOne frustrating, leading to inefficient documentation and complicated processes. - Users experience **poor customer support** with athenaOne, often facing slow response times from the help desk. - Users report severe **billing issues** with athenaOne, including price increases and frustrating customer support experiences. - Users find the **reporting process inefficient** , requiring too much effort and limiting accessibility for the staff. #### What Are Recent G2 Reviews of athenaOne? **["All-in-One EMR With Great Defaults and Affordable Pricing"](https://www.g2.com/survey_responses/athenaone-review-13201539)** **Rating:** 4.0/5.0 stars _— Daniel W._ [Read full review](https://www.g2.com/survey_responses/athenaone-review-13201539) **["Easy-to-Navigate EHR with Quick Access to Key Information"](https://www.g2.com/survey_responses/athenaone-review-12619892)** **Rating:** 5.0/5.0 stars _— kelly b._ [Read full review](https://www.g2.com/survey_responses/athenaone-review-12619892) #### What Are G2 Users Discussing About athenaOne? - [What are the benefits and challenges of using athenaOne for healthcare practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-athenaone-for-healthcare-practice-management) - [What is Athena health system?](https://www.g2.com/discussions/what-is-athena-health-system) - [What is Athena EHR?](https://www.g2.com/discussions/what-is-athena-ehr) - [What is Athena electronic medical records?](https://www.g2.com/discussions/what-is-athena-electronic-medical-records) - [What are the benefits of using athenahealth?](https://www.g2.com/discussions/what-are-the-benefits-of-using-athenahealth) ### [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system. **Average Rating:** 4.1/5.0 **Total Reviews:** 255 #### How Do G2 Users Rate Tebra (previously Kareo + PatientPop)? - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 8.2/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 8.3/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Tebra (previously Kareo + PatientPop)? - **Seller:** [Tebra](https://www.g2.com/sellers/tebra) - **Company Website:** www.tebra.com - **HQ Location:** Corona del Mar, US - **Twitter:** @TebraOfficial 11,001 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f476671e845ed3354293255147e6bafac74615cda9f81109a1fb3513f1b106b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftebra%2F&secure%5Burl_type%5D=linkedin_company_website) 1,054 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 86% Small, 11% Medium #### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **user-friendly interface** of Tebra, highlighting ease of use and simple setup. - Users praise the **responsive customer support** of Tebra, appreciating quick resolutions and personal assistance via video chat. - Users value Tebra's **efficiency** in managing tasks and claims seamlessly, enhancing productivity and user experience significantly. - Users appreciate the **user-friendly app and AI note feature** , enhancing convenience and efficiency in healthcare management. - Users appreciate the **customizability** of Tebra, benefiting from multiple templates and easy report generation. ##### Cons - Users find the **limited features** of Tebra hinder their efficiency, especially regarding sorting and billing capabilities. - Users face **inadequate reporting** issues, requiring manual data manipulation and experiencing duplicate reports and refresh problems. - Users find the **inefficiency** of Tebra due to excessive clicking and lengthy report generation processes frustrating. - Users experience **billing issues** that hinder workflow, including slow claims, limited changes post-billing, and incorrect patient coupons. - Users find Tebra's reporting to be **inefficient** , often requiring manual data exports to meet their needs. #### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)? **["Easy Charge Capture for Accurate Coding"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)** **Rating:** 5.0/5.0 stars _— Belinda C._ [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619) **["Easy to use!"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)** **Rating:** 5.0/5.0 stars _— Dawn P._ [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720) #### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)? - [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly) - [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment - [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm) - [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment - [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different) ### [Silna Health](https://www.g2.com/products/silna-health/reviews) Silna Health automates front-end RCM for healthcare providers, so care can start in hours, not weeks. From prior authorizations to benefit checks, insurance monitoring, and discovery, our AI-powered Care Readiness Platform streamlines all front-end insurance workflows across every payor in the country. By combining automation with built-in payor communication, Silna cuts pre-visit administration by 95% and has accelerated care for over 50,000 patients. With Silna, your patients get faster treatment, staff reclaim time, and revenue flows without friction. We manage the full authorization process for your specialty, deliver real-time patient cost estimates, send proactive expiration alerts, and integrate with any EHR. **Average Rating:** 4.8/5.0 **Total Reviews:** 66 #### How Do G2 Users Rate Silna Health? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 8.3/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 8.1/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 9.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Silna Health? - **Seller:** [Silna Health](https://www.g2.com/sellers/silna-health) - **Company Website:** www.silnahealth.com - **Year Founded:** 2023 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e1778d13b73eadddee1e6d0d6e41c42238955289c647a0b32af2738a2180a559&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsilna-health%2F&secure%5Burl_type%5D=linkedin_company_website) 53 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Mental Health Care - **Company Size:** 70% Small, 24% Medium #### What Are Recent G2 Reviews of Silna Health? **["An Invaluable Support for Our Agency"](https://www.g2.com/survey_responses/silna-health-review-10326774)** **Rating:** 5.0/5.0 stars _— Becci H._ [Read full review](https://www.g2.com/survey_responses/silna-health-review-10326774) **["Silna's team is exceptional. They've given us back hours every week."](https://www.g2.com/survey_responses/silna-health-review-12551748)** **Rating:** 5.0/5.0 stars _— Jenny L._ [Read full review](https://www.g2.com/survey_responses/silna-health-review-12551748) ### [Inovalon Claims Management Pro](https://www.g2.com/products/inovalon-claims-management-pro/reviews) Claims Management Pro is a comprehensive SaaS-based claims management solution that far outpaces the average clearinghouse. This application puts you in control of front-end claims cycle activities, with a 99% clean claims rate.1 Its combination of real-time eligibility checks, claim status tracking, audit and appeals workflows, and ease of payment posting focus your labor activities to get cash flowing. A single log-in and customizable dashboard gives access to all payers, including Medicare, Medicaid, and commercial insurance. Plus, Claims Management Pro is easy-to-use RCM software compatible with all leading web browsers. Implementation is easy, with no complicated technical requirements to get started. 1. Inovalon internal reporting, Claims Management Pro, November 2023 **Average Rating:** 4.3/5.0 **Total Reviews:** 29 #### How Do G2 Users Rate Inovalon Claims Management Pro? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 8.8/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 8.3/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Inovalon Claims Management Pro? - **Seller:** [Inovalon](https://www.g2.com/sellers/inovalon) - **Company Website:** www.inovalon.com - **HQ Location:** Bowie, Maryland, United States - **Twitter:** @InovalonInc 1,521 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a030874677a2b9f215e03d05cb80f9b9419b6c6e2b79803f17cdafef59b48943&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finovalon%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website) 3,308 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care - **Company Size:** 41% Small, 38% Medium #### What Are Recent G2 Reviews of Inovalon Claims Management Pro? **["Versatile RCM Tool with Strong MFA Security"](https://www.g2.com/survey_responses/inovalon-claims-management-pro-review-12528541)** **Rating:** 4.0/5.0 stars _— Vhea Nicole H._ [Read full review](https://www.g2.com/survey_responses/inovalon-claims-management-pro-review-12528541) **["Love Inovalon Claims Management Pro"](https://www.g2.com/survey_responses/inovalon-claims-management-pro-review-11728979)** **Rating:** 5.0/5.0 stars _— Blair S._ [Read full review](https://www.g2.com/survey_responses/inovalon-claims-management-pro-review-11728979) #### What Are G2 Users Discussing About Inovalon Claims Management Pro? - [What is ABILITY EASE All-Payer used for?](https://www.g2.com/discussions/what-is-ability-ease-all-payer-used-for) ### [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows. **Average Rating:** 4.7/5.0 **Total Reviews:** 332 #### How Do G2 Users Rate EHRYourWay? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.6/10) #### Who Is the Company Behind EHRYourWay? - **Seller:** [EHR Your Way](https://www.g2.com/sellers/ehr-your-way) - **Company Website:** ehryourway.com - **Year Founded:** 2008 - **HQ Location:** San Diego, California - **Twitter:** @ehryourway 168 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5eee67a9f7400daff75e67a2cb2cf322c139f3ba627fd3ab4ee15b86552deaf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fehr-your-way%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Therapist, Office Manager - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 55% Small, 43% Medium #### What Do G2 Reviewers Say About EHRYourWay? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EHR Your Way, simplifying navigation and streamlining daily tasks effectively. - Users find EHRYourWay’s **customer support exceptional** , promptly assisting with issues and enhancing overall user experience. - Users value the **efficiency** of EHRYourWay, enjoying streamlined workflows and quick access to necessary information. - Users appreciate the **streamlined documentation workflow** of EHRYourWay, which enhances efficiency and reduces administrative tasks. - Users praise the **user-friendly navigation** of EHRYourWay, making it convenient for staff and improving their experience. ##### Cons - Users often face **technical issues** , including bugs and slow performance, which hinder daily workflow and productivity. - Users find the **limited customization** in EHRYourWay restricting for their clinical documentation needs. - Users find **poor navigation** in EHRYourWay frustrating, impacting usability and slowing down their workflow significantly. - Users find EHRYourWay to be **not user-friendly** , especially for older coworkers and during busy workflow times. - Users notice a **significant learning curve** with EHRYourWay, making initial navigation challenging for new users. #### What Are Recent G2 Reviews of EHRYourWay? **["Extremely Helpful and Time-Saving EHR with Minimal Issues"](https://www.g2.com/survey_responses/ehryourway-review-12210651)** **Rating:** 5.0/5.0 stars _— Amanda J._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12210651) **["Consistently Excellent Support and a Smooth EHRYW Implementation"](https://www.g2.com/survey_responses/ehryourway-review-12678542)** **Rating:** 4.0/5.0 stars _— Kate T._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12678542) #### What Are G2 Users Discussing About EHRYourWay? - [What are the EHR functions?](https://www.g2.com/discussions/what-are-the-ehr-functions) - 1 comment - [What are the key components of an EHR?](https://www.g2.com/discussions/what-are-the-key-components-of-an-ehr) - [What are the unique features of electronic health record software?](https://www.g2.com/discussions/what-are-the-unique-features-of-electronic-health-record-software) - 1 comment - [What are the features of an EHR system?](https://www.g2.com/discussions/ehr-your-way-what-are-the-features-of-an-ehr-system) ### [Waystar](https://www.g2.com/products/waystar/reviews) Waystar provides market-leading technology that simplifies and unifies the revenue cycle. Their cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. Waystar has been ranked Best in KLAS for the Claims & Clearinghouse segment every year since 2010, earned #1 rankings in Black Book™ surveys since 2012 and received the Frost & Sullivan North America Customer Value Leadership Award for ambulatory RCM services in 2019. The Waystar platform is used by more than 500,000 providers, 1,000 health systems and hospitals and 5,000 health plans and integrates with all major HIS and PM systems. For more information, visit waystar.com or follow @waystar on Twitter. **Average Rating:** 4.4/5.0 **Total Reviews:** 116 #### How Do G2 Users Rate Waystar? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 9.1/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 9.2/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 9.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Waystar? - **Seller:** [Waystar](https://www.g2.com/sellers/waystar) - **HQ Location:** Louisville, Kentucky - **Twitter:** @Waystar 2,039 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a37f5b55e0adac5ebbae6815b5e4b52cfa06df5aa5a426334c83bd345af2697&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11444741%2F&secure%5Burl_type%5D=linkedin_company_website) 1,741 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Billing Manager, Office Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 61% Small, 32% Medium #### What Are Recent G2 Reviews of Waystar? **["Best for quick billing and managing business"](https://www.g2.com/survey_responses/waystar-review-5262731)** **Rating:** 5.0/5.0 stars _— Sandeep A._ [Read full review](https://www.g2.com/survey_responses/waystar-review-5262731) **["Helpful Insurance and Patient Payment Search"](https://www.g2.com/survey_responses/waystar-review-12713685)** **Rating:** 5.0/5.0 stars _— Verified User in Insurance_ [Read full review](https://www.g2.com/survey_responses/waystar-review-12713685) #### What Are G2 Users Discussing About Waystar? - [What is your experience with the pricing and costs associated with Waystar's revenue cycle management solutions?](https://www.g2.com/discussions/what-is-your-experience-with-the-pricing-and-costs-associated-with-waystar-s-revenue-cycle-management-solutions) - [What is Waystar used for?](https://www.g2.com/discussions/what-is-waystar-used-for) - [What does Waystar do?](https://www.g2.com/discussions/what-does-waystar-do) - [What does ZirMed do?](https://www.g2.com/discussions/what-does-zirmed-do) - [Is Waystar a clearinghouse?](https://www.g2.com/discussions/is-waystar-a-clearinghouse) ### [Essentials](https://www.g2.com/products/essentials/reviews) From the first phone call with a new patient through final claim reconciliation and payment, you need a simpler way to collect, submit, and track the administrative, clinical, and financial data that make healthcare possible. Availity Essentials is the place to connect with your payers—at no cost to providers. Availity works with hundreds of payers nationwide to give providers a one-stop-portal where they can check eligibility, submit claims, collect patient payments and track ERAs, and even sign up for EFT. Your Essentials account gets you access to all this and more, with one password. You can also update your provider profiles, manage quality-of-care paperwork, and get detailed reporting about your office’s standard HIPAA and other payer transactions. **Average Rating:** 4.0/5.0 **Total Reviews:** 42 #### How Do G2 Users Rate Essentials? - **Has the product been a good partner in doing business?:** 7.2/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 8.8/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 8.6/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 9.3/10 (Category avg: 8.7/10) #### Who Is the Company Behind Essentials? - **Seller:** [Availity](https://www.g2.com/sellers/availity) - **Year Founded:** 2001 - **HQ Location:** Jacksonville, FL - **Twitter:** @Availity 2,154 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0f03b5e34710d31e520683488444ee6dd36cf0c218ea4039c48d6eeac4e4a193&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F34624%2F&secure%5Burl_type%5D=linkedin_company_website) 1,845 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 62% Small, 24% Medium #### What Are Recent G2 Reviews of Essentials? **["Easily accessible with many plans"](https://www.g2.com/survey_responses/essentials-review-7745188)** **Rating:** 4.0/5.0 stars _— Dawn P._ [Read full review](https://www.g2.com/survey_responses/essentials-review-7745188) **["Easy Insurance Benefits Lookup with Helpful Tutorials"](https://www.g2.com/survey_responses/essentials-review-12654929)** **Rating:** 4.0/5.0 stars _— Christina M._ [Read full review](https://www.g2.com/survey_responses/essentials-review-12654929) #### What Are G2 Users Discussing About Essentials? - [What is Availity used for?](https://www.g2.com/discussions/essentials-what-is-availity-used-for) - [Is availity free for providers?](https://www.g2.com/discussions/is-availity-free-for-providers) - 1 comment - [How much does it cost to use availity?](https://www.g2.com/discussions/how-much-does-it-cost-to-use-availity) - 1 comment - [What insurances use availity?](https://www.g2.com/discussions/what-insurances-use-availity) - 2 comments - [What is availity used for?](https://www.g2.com/discussions/what-is-availity-used-for) - 1 comment ### [RXNT](https://www.g2.com/products/rxnt/reviews) Integrated, customizable, ONC-certified clinical management and practice management software for healthcare providers and care organizations. Founded in 1999 and headquartered in Maryland, RXNT's suite of practice software tools will drive efficiency and accuracy, and better patient outcomes. Our software is tailored for many practice types and specialties, including ambulatory physicians, healthcare providers, medical billers, and other health organizations throughout the United States. RXNT's software offer a wide range of functionality, such as E-Prescribing, Electronic Health Records, Patient Engagement, Medical Billing, Patient Scheduling, and more. Additionally, RXNT provides an all-in-one Full Suite system, which integrates all products for an seamless user experience. Over 100 million prescriptions have been transmitted and 5 billion claims processed using RXNT's software. Simple, transparent pricing includes a free onboarding and training period, free data transfer, forever free in-house support, free mobile applications, and no "hidden fees." Our mobile applications for iOS and Android phones and tablets allow providers to e-prescribe, manage patient information, charge capture, schedule providers and practice resources, and check in patients from anywhere. Key features of RXNT include its HIPAA-compliant and ONC-ACB-certified status, ensuring that user data is secure and meets regulatory standards. The software is also Surescripts-certified, EPCS-certified, and PDMP-connected, which enhances its functionality in e-prescribing and medication management. RXNT's commitment to transparency is reflected in its straightforward pricing model, which includes free onboarding and training, free data transfer, and ongoing in-house support without hidden fees. The availability of mobile applications for iOS and Android devices further empowers healthcare providers to manage patient information, schedule appointments, and e-prescribe from virtually anywhere. RXNT has received recognition for its contributions to the healthcare technology landscape. It was named the Best Overall E-Prescribing Software in 2024 by Forbes Advisor and was ranked on the Inc. 5000 list of The Most Successful Companies in America for four consecutive years. Additionally, RXNT has been acknowledged as a "true trailblazer" and ranked among the Top 100 Healthtech Companies by the Healthcare Technology Report, further solidifying its reputation in the industry. With hundreds of Gartner Research Report Badges awarded for Top Software, RXNT continues to demonstrate its commitment to innovation and excellence in healthIT. **Average Rating:** 4.2/5.0 **Total Reviews:** 49 #### How Do G2 Users Rate RXNT? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.6/10) - **Clearinghouse Integration - Healthcare Claims Management:** 8.3/10 (Category avg: 8.4/10) - **Claims Data Automation - Healthcare Claims Management:** 6.7/10 (Category avg: 8.6/10) - **Patient Data Security - Healthcare Claims Management:** 8.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind RXNT? - **Seller:** [RXNT](https://www.g2.com/sellers/rxnt) - **Company Website:** www.rxnt.com - **Year Founded:** 1999 - **HQ Location:** Annapolis, Maryland - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f25e82bf93cae1d6d7b4dfa2b6d16364b1275964914d88feb69e04b2ffbe41f5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frxnt%2F&secure%5Burl_type%5D=linkedin_company_website) 136 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 62% Small, 32% Medium #### What Are Recent G2 Reviews of RXNT? **["Record patient information"](https://www.g2.com/survey_responses/rxnt-review-8744210)** **Rating:** 4.5/5.0 stars _— Satyavathi D._ [Read full review](https://www.g2.com/survey_responses/rxnt-review-8744210) **["Complex UI, yet Cost effective tool"](https://www.g2.com/survey_responses/rxnt-review-4640226)** **Rating:** 4.0/5.0 stars _— Verified User in Health, Wellness and Fitness_ [Read full review](https://www.g2.com/survey_responses/rxnt-review-4640226) #### What Are G2 Users Discussing About RXNT? - [What is RXNT EHR used for?](https://www.g2.com/discussions/what-is-rxnt-ehr-used-for) - [What is meant by practice management?](https://www.g2.com/discussions/what-is-meant-by-practice-management) - [What are the five functional components of an EHR?](https://www.g2.com/discussions/what-are-the-five-functional-components-of-an-ehr) - [What is practice management software examples?](https://www.g2.com/discussions/rxnt-practice-management-what-is-practice-management-software-examples) - [What are the 8 core functions of EHR?](https://www.g2.com/discussions/what-are-the-8-core-functions-of-ehr) Spotlight Categories [E-Signature Software](https://www.g2.com/categories/e-signature) [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp) [Workforce Management Software](https://www.g2.com/categories/workforce-management) [Business Continuity Management (BCM) Software Solutions](https://www.g2.com/categories/business-continuity-management-software) [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) Similar Categories - [Bundled Pay Management](/categories/bundled-pay-management) - [Clinical Communication and Collaboration](/categories/clinical-communication-and-collaboration) - [Clinical Decision Support](/categories/clinical-decision-support) - [Healthcare Analytics](/categories/healthcare-analytics) - [Healthcare Commercial Intelligence](/categories/healthcare-commercial-intelligence) - [Healthcare Compliance](/categories/healthcare-compliance) - [Health Care Credentialing](/categories/health-care-credentialing) - [Healthcare HR](/categories/healthcare-hr) - [Healthcare Integration Engines](/categories/healthcare-integration-engines) - [Healthcare Payer Care Management Workflow Applications](/categories/healthcare-payer-care-management-workflow-applications) - [Healthcare Payers' Core Administrative Processing Solutions](/categories/healthcare-payers-core-administrative-processing-solutions) - [Healthcare Risk Management](/categories/healthcare-risk-management) - [Healthcare Supply Chain](/categories/healthcare-supply-chain) - [Medical Billing](/categories/medical-billing) - [Medical Coding](/categories/medical-coding) [Browse Healthcare Claims Management Themes](/categories/healthcare-claims-management/themes)