Reviews Summary: The Best Google Workspace Business Software for Enterprise Businesses
At G2 we have some of the most definitive data on the best Google Workspace Business software for enterprise businesses. G2 users have generated 144 Google Workspace Business software reviews and associated data from users working for large-scale companies. We have identified 167 individual Google Workspace Business products offering the features, pricing and support that enterprise companies look for when comparing Google Workspace Business software and solutions. These reviews are generated using the qualitative and quantitative feedback from G2 members working in enterprise companies and who have used these Google Workspace Business software products.
When G2 reviewers submit their software reviews, they often provide information on the type of company they work for and what market segment they belong to. We break these different market segments into three distinct groups:
- Small Business Google Workspace Business Software Reviews (< 50 employees)
- Mid-Market Google Workspace Business Software Reviews (51–1,000 employees)
- Enterprise Google Workspace Business Software Reviews (1,001+ employees)
Enterprise businesses have their own unique requirements when it comes to Google Workspace Business software compared to small or mid-market companies. That is why these individual software reviews are especially helpful when comparing product set up, ease of use and overall cost.
Below you will find FAQs and review snippets for Google Workspace Business software that works well for large companies. Reviews are written by G2 users with real-world experience using these products.
FAQs About Google Workspace Business Software for Enterprise Businesses
What are the best Google Workspace Business software products for large-scale businesses, according to G2 reviewers?
- NetHunt CRM - 4.6-stars, 128 reviews from reviewers at large-scale companies.
- Shared Contacts for Gmail - 4.3-stars, 16 reviews from reviewers at large-scale companies.
What Google Workspace Business software products do reviewers from large companies like most?
- NetHunt CRM - 4.6-stars, 128 reviews from reviewers at large companies.
Which Google Workspace Business software products do enterprise companies rate the highest on G2?
- NetHunt CRM - 4.6-stars according to 128 professionals at enterprise businesses.
How many Google Workspace Business software reviews are from users working in enterprise businesses?
The 144 reviews for large-scale Google Workspace Business service providers on G2 vary often. Specific review details for the nearly 167 Google Workspace Business providers can be found below.
Here’s What Reviewers Working at Large Businesses Have to Say About Google Workspace Business Software
| Questions | Responses |
|---|---|
| Here is what professionals in large-scale businesses liked best about Google Workspace Business software products. |
Zendesk Support Suite: "The interface is simple and intuitive. It's not cluttered by unnecessary items and highly easy to use for any platform."
- Will T., Software Engineer at Pacific Life Insurance Company, Enterprise (> 1000 emp.)
Zoho Desk: "It has completely replaced the mode of interactions from emails, phone calls, chats, social media platforms to one single platform. It's completely make the experience of raising support request by your customers very easy."
- Rahul B., Product Strategy Manager at EdgeVerve, Enterprise (> 1000 emp.)
Copper: "The ease of use and simple features make ProsperWorks a real winner!"
- JEFF K., AUTHOR ★ AWARD-WINNING SALES TRAINER ★ EXECUTIVE COACH ★ KEYNOTE SPEAKER ★ Let's Connect ➨ +1-800-576-1972, Enterprise (> 1000 emp.)
|
| Here is what professionals in large-scale businesses liked least about Google Workspace Business software products. |
Zendesk Support Suite: "I prefer emailing a specific person's email address as opposed to an alias from Zendesk, which makes it feel less personalized."
- Melissa R., Mobility Projects Business Development Manager — Apple at SHI International Corp., Enterprise (> 1000 emp.)
Zoho Desk: "I don't like the user experience, the default filtering makes it very easy for tickets to get lost, and additionally it's not really ITIL compliant."
- Johnny P., Staff Software Engineer at GE Digitial, Enterprise (> 1000 emp.)
Pointofmail.com Email Tracking and Recall for G Suite: "I find the recall email option somewhat unreliable. There have been instances where my attempts to modify and resend an email ended up failing to recall."
- Gael K., Enterprise (> 1000 emp.)
|
| These are what professionals in enterprise businesses recommend to others considering Google Workspace Business software. |
Zendesk Support Suite: "My recommendation would be to have a good understanding of the product's features and services."
- Will T., Software Engineer at Pacific Life Insurance Company, Enterprise (> 1000 emp.)
Zoho Desk: "Zoho Support is a very cost-effective solution to provide seamless & unmatched service to your clients."
- Rahul B., Product Strategy Manager at EdgeVerve, Enterprise (> 1000 emp.)
Copper: "Yes, extremely good customer support and follow up. Easy to use platform."
- Rikard C., Results driven international business executive, growing sales & creating value, Enterprise (> 1000 emp.)
|
| These are the problems users said the software was solving and how it is benefiting them in large-scale companies. |
Zendesk Support Suite: "Trying to ease support of incoming customer requests via phone or email. Using Zendesk has achieved our needs and is customizable to our needs."
- Will T., Software Engineer at Pacific Life Insurance Company, Enterprise (> 1000 emp.)
Zoho Desk: "In a B2B business, we have incorporated this tool to resolve these complaints/queries of our clients. It enables our support team to track & resolve queries from a single platform after prioritizing them in a better way."
- Rahul B., Product Strategy Manager at EdgeVerve, Enterprise (> 1000 emp.)
Copper: "Automation for our correspondence and prospecting."
- JEFF K., AUTHOR ★ AWARD-WINNING SALES TRAINER ★ EXECUTIVE COACH ★ KEYNOTE SPEAKER ★ Let's Connect ➨ +1-800-576-1972, Enterprise (> 1000 emp.)
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