### Contents

- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Generative AI Infrastructure Software Resources

##### Glossary Terms, Discussions, and Reports to expand your knowledge on Generative AI Infrastructure Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Glossary Terms**](#resources-glossary_terms)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Generative AI Infrastructure Software Glossary Terms

[![Prompt Engineering](https://learn.g2.com/hubfs/G2CM_GI882_Glossary_Article_Images_%5Bprompt_engineering%5D_V1b.png "Prompt Engineering")](https://www.g2.com/glossary/prompt-engineering-definition)

[Prompt Engineering](https://www.g2.com/glossary/prompt-engineering-definition)

Learn more about prompt engineering and how to apply prompts when using AI chatbots. Discover how to create clear prompts to receive accurate responses.

by Mara Calvello

Explore our Technology Glossary

Browse through dozens of terms to better understand the products you purchase and use everyday.

[Find new features](https://www.g2.com/glossary)

## Generative AI Infrastructure Software Discussions

0

[What AI infrastructure does everyone use for service companies?](/discussions/what-ai-infrastructure-does-everyone-use-for-service-companies)

Service companies are increasingly adopting AI to streamline operations, personalize customer experiences, and automate repetitive tasks. Choosing the right infrastructure platform can impact development speed, scalability, and how easily AI features are integrated into existing systems.

Based on [generative AI infrastructure tools](https://www.g2.com/categories/generative-ai-infrastructure) on G2, here are several widely used platforms across service-focused organizations:

[**Vertex AI**](https://www.g2.com/products/google-vertex-ai/reviews) **:** Full-featured ML platform from Google Cloud. Enables training and deployment of custom models, making it a strong fit for companies already using Google’s ecosystem.

[**AWS Bedrock**](https://www.g2.com/products/aws-bedrock/reviews) **:** API-driven access to leading foundation models. Offers flexibility and seamless integration with other AWS services, commonly used by teams building custom workflows or automations.

[**Zoom Workplace**](https://www.g2.com/products/zoom-workplace/reviews) **:** Provides built-in generative AI features for communication and productivity. Especially useful for service companies focused on client collaboration, meetings, and support.

[**Google Cloud AI Infrastructure**](https://www.g2.com/products/google-cloud-ai-infrastructure/reviews) **:** High-performance infrastructure with TPU-based compute. Best for companies needing deep customization or handling resource-intensive tasks.

[**Botpress**](https://www.g2.com/products/botpress/reviews) **:** Open-source platform for building and managing conversational AI agents. Frequently used in service workflows for automated support and client engagement.

Which of these platforms is most common among service companies, and why? Insight into deployment ease, performance, and day-to-day reliability would help teams making early decisions.

I’ve heard Vertex AI and AWS Bedrock are popular choices for AI infrastructure among service companies. Curious which one offers better support for fast deployment and integration with existing workflows. You can check out more options here: https://www.g2.com/categories/generative-ai-development-platforms.

Answered: Hayata Nakamura on June 11, 2025

[Your answer](/discussions/what-ai-infrastructure-does-everyone-use-for-service-companies/comments/new?remote=true)

0

[What are the best generative AI toolkits for launching a new app?](/discussions/what-are-the-best-generative-ai-toolkits-for-launching-a-new-app)

Building a new app with generative AI features requires choosing the right platform early. The best toolkits should support rapid prototyping, integrate with existing infrastructure, and scale as the product grows.

According to [generative AI infrastructure tools](https://www.g2.com/categories/generative-ai-infrastructure) on G2, the following platforms are frequently used for app development:

1. [**Vertex AI**](https://www.g2.com/products/google-vertex-ai/reviews) **:** Managed machine learning toolkit from Google Cloud. Offers tools for training, tuning, and deploying models, with strong compatibility for app teams building on GCP.
2. [**AWS Bedrock**](https://www.g2.com/products/aws-bedrock/reviews) **:** Provides access to top models via a unified API. Especially useful for teams already using AWS services and looking to embed generative AI into applications quickly.
3. [**Zoom Workplace**](https://www.g2.com/products/zoom-workplace/reviews) **:** Designed for productivity, this platform includes generative AI enhancements for communication. Best suited for apps focused on meetings, messaging, or internal collaboration.
4. [**Google Cloud AI Infrastructure**](https://www.g2.com/products/google-cloud-ai-infrastructure/reviews) **:** High-performance backend for training and inference. Ideal for apps that require advanced compute or support for large-scale AI workloads.
5. [**Botpress**](https://www.g2.com/products/botpress/reviews) **:** Open-source toolkit for conversational AI. Well suited for apps needing integrated chatbots or virtual assistants with full developer control.

Which of these toolkits has offered the best speed, integration, and performance when launching a new app? Insight into setup time, scalability, or ease of deployment would be especially useful.

I heard Vertex AI and AWS Bedrock are solid picks for launching generative AI apps. Has anyone used either to get a new product off the ground? Curious how they compare on ease of use and integration. You can also check more options here: https://www.g2.com/categories/generative-ai-development-platforms.

Answered: Hayata Nakamura on June 11, 2025

[Your answer](/discussions/what-are-the-best-generative-ai-toolkits-for-launching-a-new-app/comments/new?remote=true)

0

[What is the most efficient AI infrastructure software for digital services?](/discussions/what-is-the-most-efficient-ai-infrastructure-software-for-digital-services)

Efficiency is key when choosing an AI infrastructure platform for digital services. Fast deployment, scalable architecture, and strong integration capabilities can have a major impact on performance and delivery.

Based on [generative AI infrastructure tools](https://www.g2.com/categories/generative-ai-infrastructure) listed on G2, the following platforms are widely recognized. Each offers different strengths depending on the service model and team requirements.

- [**Vertex AI**](https://www.g2.com/products/google-vertex-ai/reviews) **:** Managed ML platform on Google Cloud. Supports end-to-end workflows for model training, tuning, and deployment. Well suited for services already running on Google Cloud.
- [**AWS Bedrock**](https://www.g2.com/products/aws-bedrock/reviews) **:** Unified API for accessing foundation models from top providers. Offers strong integration across AWS services, making it a good choice for digital products with complex cloud architectures.
- [**Zoom Workplace**](https://www.g2.com/products/zoom-workplace/reviews) **:** While primarily a productivity suite, Zoom includes generative AI capabilities for meetings and communication workflows. Can support customer engagement tools and employee-facing apps.
- [**Google Cloud AI Infrastructure**](https://www.g2.com/products/google-cloud-ai-infrastructure/reviews) **:** High-performance backend infrastructure with TPU support and custom accelerators. Suitable for demanding workloads and services requiring large-scale inference or training.
- [**Botpress**](https://www.g2.com/products/botpress/reviews) **:** Open-source conversational AI framework. Built for developers who want to design and deploy chatbots or assistants as part of digital service offerings.

Which of these platforms has proven most efficient in real-world deployment for digital services? Feedback on scalability, setup time, and long-term performance would be valuable to others evaluating these options.

I heard Vertex AI is built for efficiency in AI infrastructure. How well does it support digital services when it comes to deployment speed and model performance?

Answered: Hayata Nakamura on June 10, 2025

[Your answer](/discussions/what-is-the-most-efficient-ai-infrastructure-software-for-digital-services/comments/new?remote=true)

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## Generative AI Infrastructure Software Reports

Momentum Grid® Report for Generative AI Infrastructure

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Generative AI Infrastructure

Summer 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Generative AI Infrastructure

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Generative AI Infrastructure

Summer 2026

G2 Report: Grid® Report

Grid® Report for Generative AI Infrastructure

Summer 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Generative AI Infrastructure

Spring 2026

G2 Report: Grid® Report

Grid® Report for Generative AI Infrastructure

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Generative AI Infrastructure

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Generative AI Infrastructure

Winter 2026

G2 Report: Grid® Report

Momentum Grid® Report for Generative AI Infrastructure

Winter 2026

G2 Report: Momentum Grid® Report