# Best Food Delivery Software - Page 3 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Food delivery software enables businesses such as restaurants and catering services to manage and streamline their food delivery and takeout operations, from ordering to fulfillment. This software provides businesses with tools to feature their menus on digital marketplaces, embed online ordering into their website, or create custom-branded food delivery apps. Businesses can reach more customers, grow their online presence, and improve their operational efficiency by leveraging food delivery software. It also helps front-of-house and kitchen employees handle orders effectively while creating optimized routes for delivery drivers to fulfill takeout orders on time. Food delivery software may integrate with [restaurant management software](https://www.g2.com/categories/restaurant-management) or [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) to facilitate the preparation process. Online ordering platforms can additionally provide marketing tools to help create, promote, and display ad campaigns as well as provide [loyalty management software](https://www.g2.com/categories/loyalty-management) features to reward new and returning customers. Some platforms may be similar to [website builder software](https://www.g2.com/categories/website-builder) in their ability to provide tools to create an ordering website. In addition, many solutions contain a [payment gateway](https://www.g2.com/categories/payment-gateway) to process credit card payments. To qualify for inclusion in the Food Delivery category, a product must: - Provide customers a means of ordering online by creating a page on a larger food marketplace, integrating with an individual website, or creating a branded food delivery app - Provide tools to create an online menu and manage delivery food orders - Provide contactless payment methods ## How Many Food Delivery Software Products Does G2 Track? **Total Products under this Category:** 228 ### Category Stats (Jun 2026) - **Average Rating**: 4.31/5 The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 59 - **Buyer Segments**: Small-Business 82% │ Mid-Market 12% │ Enterprise 6% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: FoodNotify (+3.85%) - Among all products in this category, FoodNotify recorded the largest rating increase compared to last month *Last updated: June 09, 2026* ## How Does G2 Rank Food Delivery Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,200+ Authentic Reviews - 228+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Food Delivery Software Is Best for Your Use Case? - **Leader:** [Owner.com](https://www.g2.com/products/owner-com/reviews) - **Highest Performer:** [UrbanPiper](https://www.g2.com/products/urbanpiper/reviews) - **Easiest to Use:** [Owner.com](https://www.g2.com/products/owner-com/reviews) - **Top Trending:** [Owner.com](https://www.g2.com/products/owner-com/reviews) - **Best Free Software:** [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) --- **Sponsored** ### Locus Locus is an agentic enterprise Transportation Management System designed to orchestrate planning, execution, and settlement across all-mile logistics. It unifies order orchestration, transportation planning and optimization, carrier and rate management, execution control, tracking, settlement, analytics, and governance into a closed-loop platform for managing cost, service levels, and customer promises across multi-carrier networks. Since its founding in 2015, Locus has helped customers globally execute over 1.5 billion + deliveries across 30+ countries spanning the Americas, Southeast Asia, the Middle East, and the Indian subcontinent. Its technology has helped save $320 million+ in transit costs, offset 17M+ Kgs in CO2 emissions, and maintained a 99.5% SLA adherence ratio. The modular, API-first platform serves industries including Retail, Manufacturing, FMCG/CPG, Courier/Express/Parcel, e-commerce, and 3PL providers. It integrates seamlessly with existing TMS, OMS, WMS, and ERP solutions through simple API plugins. Targeting retailers and logistics providers, Locus offers an end-to-end solution that facilitates seamless delivery from any location, whether it be a local store or international borders. The platform's patented routing and geocoding engines are designed to optimize every stage of the supply chain. By integrating captive, contracted, and carrier fleets across the first, middle, and final mile, Locus ensures that businesses can achieve cost efficiency while maintaining high levels of customer satisfaction. Key features of Locus include precise geolocation capabilities, hybrid fleet management, and dynamic route optimization. These tools work together to enhance fulfillment accuracy, flexibility, and predictability, allowing retailers to navigate the complexities of logistics with greater ease. The platform provides complete shipment visibility, which eliminates uncertainty for retailers, fleet partners, and distributors, thus fostering a more transparent supply chain environment. Locus has gained the trust of leading global brands, including Unilever and Nestlé, executing over a billion deliveries across more than 30 countries. The company is committed to innovation and sustainable growth, continuously evolving its solutions to meet the demands of the logistics landscape. As artificial intelligence and automation play an increasingly significant role in the industry, Locus is poised to streamline operations from pre-purchase fulfillment to post-delivery support, transforming complex supply chains into strategic growth enablers for businesses worldwide. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1345&secure%5Bdisplayable_resource_id%5D=2447&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=2447&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=53581&secure%5Bresource_id%5D=1345&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffood-delivery-software%3Fpage%3D5&secure%5Btoken%5D=368f72df072631968892d769f155b4dbdf923d6c5a6dea3d4d1a9df73d33080e&secure%5Burl%5D=https%3A%2F%2Flocus.sh%2Fdispatch-management-software%2F&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Food Delivery Software Products in 2026? ### 1. [Dines](https://www.g2.com/products/dines/reviews) Give your customers the most accessible, seamless and beautiful way to order and pay for food and drinks at your venue. Advanced mobile ordering and a stunning EPOS on one single platform. **Average Rating:** 4.1/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Dines?** - **Ease of Use:** 9.2/10 (Category avg: 8.8/10) - **Quality of Support:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind Dines?** - **Seller:** [Dines](https://www.g2.com/sellers/dines) - **Year Founded:** 2016 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/dines-app-ltd/ (64 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market ### 2. [DoorDash for Business](https://www.g2.com/products/doordash-for-business/reviews) DoorDash for Business is a corporate food ordering and delivery platform that enables organizations to provide meals, catering, and food benefits to employees and clients across office, remote, and hybrid work environments. As part of the corporate food solutions category, DoorDash for Business serves HR leaders, workplace experience teams, office managers, and business administrators who need scalable, cost-effective, and flexible ways to offer meal programs. By leveraging DoorDash’s nationwide merchant network of 500,000+ restaurants, grocers, and retailers, businesses can ensure their employees and clients have access to diverse, reliable meal options wherever they are located. The platform supports a wide range of use cases: •Employee meal programs that keep teams engaged and fueled during the workday. •Food for meetings and events with same-day delivery or pre-scheduled group orders. •Remote and hybrid team support through meal stipends, credits, or DashPass memberships. •Client hospitality and gifting with convenient meal and snack deliveries. Core features and benefits include: •Flexible fulfillment options, including individual delivery, group orders, catering, and pickup. •Budgeting and expense management tools that give admins visibility and control, with configurable budgets by team, individual, time, or location. •Seamless integrations with expense platforms like SAP Concur, simplifying reimbursements and reporting. •Enterprise-grade operations, such as centralized billing, Net 30 invoicing, SSO via Okta, and secure data transfer. •Enhanced employee experience with DashPass, which offers $0 delivery fees, reduced service fees, and 5% pickup credits. •Dedicated business support, with proactive order monitoring for large deliveries and customer service available 7 days a week. DoorDash for Business provides a turnkey way for companies to modernize how they deliver food benefits, without the administrative overhead of vendor management or logistics. By combining a broad selection of food choices with robust management tools, it empowers businesses to increase employee satisfaction, improve operational efficiency, and extend hospitality beyond the office walls. In short, DoorDash for Business is an end-to-end corporate meal solution that helps organizations save time, control costs, and boost team morale while ensuring every employee or client has access to food they enjoy—delivered reliably when and where they need it. **Average Rating:** 4.9/5.0 **Total Reviews:** 5 **How Do G2 Users Rate DoorDash for Business?** - **Ease of Use:** 9.0/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind DoorDash for Business?** - **Seller:** [DoorDash](https://www.g2.com/sellers/doordash) - **Company Website:** https://www.doordash.com/en-US - **Year Founded:** 2013 - **HQ Location:** San Francisco, California - **Twitter:** @DoorDash (255,575 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3205573/ (80,579 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 63% Mid-Market, 25% Enterprise #### What Are DoorDash for Business's Pros and Cons? **Pros:** - Access (2 reviews) - Appreciation (2 reviews) - Benefits (2 reviews) - Convenience (2 reviews) - Ease of Use (2 reviews) **Cons:** - Expensive (2 reviews) - High Fees (2 reviews) - Poor Customer Support (2 reviews) - Limited Customization (1 reviews) - Limited Features (1 reviews) ### 3. [Foodtro for Businesses](https://www.g2.com/products/foodtro-for-businesses/reviews) FoodTro is an online food ordering and reservations PHP clone script. **Average Rating:** 4.9/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Foodtro for Businesses?** - **Ease of Use:** 10.0/10 (Category avg: 8.8/10) - **Quality of Support:** 10.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Foodtro for Businesses?** - **Seller:** [Nectareon Technologies](https://www.g2.com/sellers/nectareon-technologies) - **Year Founded:** 2014 - **HQ Location:** Trichy, IN - **Twitter:** @nectareon (10 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13258666 (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 40% Small-Business, 20% Enterprise ### 4. [GoTab](https://www.g2.com/products/gotab/reviews) GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. GoTab uniquely allows patrons to order and pay through a server (without a smartphone), or order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile point-of-sale (POS), contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get industry-leading features and actionable data that can be rapidly deployed and adapted to their unique requirements for dramatically reduced costs. Founded in 2016, GoTab processes over $250M transactions per year with operations across 35 U.S. states and growing. Learn more at https://gotab.com/ **Average Rating:** 4.5/5.0 **Total Reviews:** 6 **How Do G2 Users Rate GoTab?** - **Ease of Use:** 8.7/10 (Category avg: 8.8/10) - **Quality of Support:** 7.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind GoTab?** - **Seller:** [GoTab](https://www.g2.com/sellers/gotab) - **Year Founded:** 2016 - **HQ Location:** N/A - **Twitter:** @GoTab_Inc (364 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/gotab-inc. (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market ### 5. [me&u for Business](https://www.g2.com/products/me-u-for-business/reviews) Stay ahead of the game with the fastest-moving QR code mobile ordering platform for hospitality and entertainment. **Average Rating:** 2.1/5.0 **Total Reviews:** 4 **How Do G2 Users Rate me&u for Business?** - **Ease of Use:** 7.1/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind me&u for Business?** - **Seller:** [Mr Yum](https://www.g2.com/sellers/mr-yum) - **Year Founded:** 2018 - **HQ Location:** Collingwood, AU - **LinkedIn® Page:** http://www.linkedin.com/company/meandu-hq (194 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Small-Business ### 6. [NinjaOS for Restaurants](https://www.g2.com/products/ninjaos-for-restaurants/reviews) NinjaOS is a system that enables capabilities to accept orders for delivery, takeaway, dine in, catering and reservation on web & mobile app **Average Rating:** 4.1/5.0 **Total Reviews:** 4 **How Do G2 Users Rate NinjaOS for Restaurants?** - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) - **Quality of Support:** 7.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind NinjaOS for Restaurants?** - **Seller:** [Jankosoft](https://www.g2.com/sellers/jankosoft) - **Year Founded:** 2001 - **HQ Location:** Singapore, SG - **Twitter:** @Jankosoft (10 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jankosoft/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 7. [Ordering.co for Business](https://www.g2.com/products/ordering-co-for-business/reviews) Features an easy to use interface, an elegant design and powerful payment integrations, enabling you to achieve a high conversion rate. The multi-store platform is 100% responsive and works perfectly on any device **Average Rating:** 4.0/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Ordering.co for Business?** - **Ease of Use:** 7.5/10 (Category avg: 8.8/10) - **Quality of Support:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Ordering.co for Business?** - **Seller:** [Ordering Online System](https://www.g2.com/sellers/ordering-online-system) - **Year Founded:** 2008 - **HQ Location:** Gurugram, IN - **LinkedIn® Page:** https://www.linkedin.com/company/422813 (23,033 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Small-Business, 20% Mid-Market ### 8. [Ord for Restaurants](https://www.g2.com/products/ord-for-restaurants/reviews) Ord.to is a web-based system which helps businesses within the food industry to create order-receiving websites under their own brand and domain. If a website already exists, an Ord ordering widget can be integrated into it. The system allows businesses to create attractive menus by uploading colorful photos and product descriptions while offering clients a variety of add-ons and product suggestions. Customers can easily order products by choosing an appropriate payment method and delivery preferences. Customers can view the menu in two ways, either as a simple list of menu items or as a visual presentation of dishes. They can also provide delivery details, enter comments, and specify relevant contact details. The platform provides a wide range of payment methods including cash or card upon delivery and online payment methods, which vary according to clients’ postal codes or cities. After confirming the order, customers will receive an email or SMS containing information about the status of their order, updated every time it changes. What’s more, they can be sure they’ll receive their order on time thanks to a built-in delivery tracking system which allows them to follow suppliers in real time once they have confirmed their delivery details and location. Businesses that are interested in further promotion can use an affiliate program integrated into the system which makes it possible to include other parties in promotion strategies. Adding a partner generates a special link that they can share with potential customers. The system counts the number of customers and calculates a commission on completed orders. Finally, the built-in statistics module helps businesses to analyze all selling activities and even prepare a set of marketing actions based on this information. **Average Rating:** 4.5/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Ord for Restaurants?** - **Ease of Use:** 9.2/10 (Category avg: 8.8/10) - **Quality of Support:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Ord for Restaurants?** - **Seller:** [Getreve Ltd](https://www.g2.com/sellers/getreve-ltd) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business, 25% Mid-Market ### 9. [Swiggy Owner](https://www.g2.com/products/swiggy-owner/reviews) SWIGGY OWNER - THE BUSINESS APP FOR RESTAURANT OWNERS. Grow your business by listening to what your customers have to say about your restaurant. Stay on top of all your numbers real-time and get your kitchen to operate more efficiently based on your numbers we are constantly crunching for you. This app ensures that you are always on top of your business with Swiggy. **Average Rating:** 4.8/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Swiggy Owner?** - **Ease of Use:** 10.0/10 (Category avg: 8.8/10) - **Quality of Support:** 9.4/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Swiggy Owner?** - **Seller:** [Swiggy](https://www.g2.com/sellers/swiggy) - **Year Founded:** 2014 - **HQ Location:** Bengaluru, IN - **Twitter:** @Swiggy (241,213 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9252341/ (25,191 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Small-Business, 33% Mid-Market #### What Are Swiggy Owner's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Mobile Apps (1 reviews) - Order Management (1 reviews) - User Interface (1 reviews) **Cons:** - Poor Customer Support (1 reviews) ### 10. [UEAT](https://www.g2.com/products/ueat/reviews) At UEAT, we specialize in empowering restaurants with cutting-edge self-ordering solutions that encompass smart online ordering systems, self-ordering kiosks, contactless ordering and more. Our mission is to leverage the power of technology to help restaurateurs unlock higher profitability and create unforgettable ordering experiences. With UEAT, you'll discover a frictionless fusion of your brand and our transformative technology, resulting in the ultimate customer experience. **Average Rating:** 3.8/5.0 **Total Reviews:** 4 **How Do G2 Users Rate UEAT?** - **Ease of Use:** 7.1/10 (Category avg: 8.8/10) - **Quality of Support:** 7.2/10 (Category avg: 8.4/10) **Who Is the Company Behind UEAT?** - **Seller:** [UEAT](https://www.g2.com/sellers/ueat) - **Year Founded:** 2017 - **HQ Location:** Québec, CA - **LinkedIn® Page:** https://www.linkedin.com/company/ueat/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 17% Mid-Market ### 11. [bistroUX for Restaurants](https://www.g2.com/products/bistroux-for-restaurants/reviews) BistroUX is an online restaurant software designed to provide online food ordering, reservations and gift card purchasing. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate bistroUX for Restaurants?** - **Ease of Use:** 9.2/10 (Category avg: 8.8/10) - **Quality of Support:** 9.2/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind bistroUX for Restaurants?** - **Seller:** [Cybervation](https://www.g2.com/sellers/cybervation) - **Year Founded:** 1998 - **HQ Location:** Dublin, US - **LinkedIn® Page:** https://www.linkedin.com/company/516596 (14 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 12. [DeliverLogic](https://www.g2.com/products/deliverlogic/reviews) DeliverLogic provides a complete turn-key delivery logistics solution to delivery providers looking to manage, automate, and enhance their end-to-end systems **Average Rating:** 3.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate DeliverLogic?** - **Ease of Use:** 6.1/10 (Category avg: 8.8/10) - **Quality of Support:** 5.6/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 6.1/10 (Category avg: 8.5/10) - **Ease of Admin:** 6.7/10 (Category avg: 8.8/10) **Who Is the Company Behind DeliverLogic?** - **Seller:** [DeliverLogic](https://www.g2.com/sellers/deliverlogic) - **Year Founded:** 2016 - **HQ Location:** Tampa, US - **Twitter:** @DeliverLogic (37 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10170595 (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 13. [Foodeli for Business](https://www.g2.com/products/foodeli-for-business/reviews) Last mile delivery management system. With us you can plan and optimise route, track and communicate with driver and scale your business. Foodeli makes it easy for businesses to manage and optimise delivery operations on local market. Our product includes intuitive iOS/Android apps for drivers and modern web dashboard and mobile app for restaurant /dispatch points and automatic notifications in real-time tracking for recipients. Foodeli powers millions of deliveries every month for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. In our model you pay only for the deliveries you made. **Average Rating:** 4.2/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Foodeli for Business?** - **Ease of Use:** 8.3/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Foodeli for Business?** - **Seller:** [Delivery 4U](https://www.g2.com/sellers/delivery-4u) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Enterprise ### 14. [FoodNotify](https://www.g2.com/products/foodnotify/reviews) FoodNotify is the F&B Management Platform for food service and hospitality businesses. The software offers different modules and integrations that give you control for all your processes and bring transparency into your business. Users can order products from all their suppliers on one platform. You gain overview and transparency, so you only order what you need, which helps to reduce food waste. Assortment restrictions allow you to standardize the process. Teams can create and manage recipes for all your locations, and access up-to-date product data, such as cost of goods sold or allergens and nutritional values. Businesses can manage and plan events in one place with all specific data, such as personnel, equipment, or cost calculation. The platform includes customized KPIs, evaluations, and reports on your business in real-time to identify optimization opportunities and reduce costs. Organizations can connect FoodNotify with third-party systems, such as POS or cost management systems. **Average Rating:** 4.5/5.0 **Total Reviews:** 4 **How Do G2 Users Rate FoodNotify?** - **Ease of Use:** 7.8/10 (Category avg: 8.8/10) - **Quality of Support:** 6.7/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind FoodNotify?** - **Seller:** [FoodNotify](https://www.g2.com/sellers/foodnotify) - **Year Founded:** 2014 - **HQ Location:** Wien, AT - **LinkedIn® Page:** https://www.linkedin.com/company/foodnotify (21 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 50% Mid-Market ### 15. [HungryHungry](https://www.g2.com/products/hungryhungry/reviews) HungryHungry is an online ordering system with delicious digital menus that makes ordering easy for customers in-venue and out-of-venue. HungryHungry unlocks the power of QR code menus for streamlined restaurant ordering so venues can focus on creating joyful food moments. Whether your customers dine-in, takeaway or have their order delivered (or all of the above), HungryHungry is the flexible one-stop digital ordering platform to support you. Seamlessly connect customers, your POS system and kitchen – no app or download needed. Throttle orders when your kitchen is getting slammed, and speed up turnaround times without losing that human connection that makes your business truly special. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate HungryHungry?** - **Ease of Use:** 10.0/10 (Category avg: 8.8/10) - **Quality of Support:** 7.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind HungryHungry?** - **Seller:** [HungryHungry](https://www.g2.com/sellers/hungryhungry) - **Year Founded:** 2019 - **HQ Location:** South Melbourne, AU - **LinkedIn® Page:** https://www.linkedin.com/company/hungryhungry/ (41 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 16. [Hyperzod](https://www.g2.com/products/hyperzod/reviews) Hyperzod is a leading cloud-based, white-label delivery platform designed for quick commerce, powering 10-minute deliveries across food, grocery, and retail verticals. Merchants can use the platform to launch and manage branded e-commerce and delivery businesses with a unified system that includes customer apps, websites, merchant tools, admin dashboards, and driver management. The platform automates dispatch, dynamic routing, and delivery assignments to ensure timely fulfillment, while offering on-demand and scheduled deliveries. Growth tools include campaigns, coupons, referrals, wallet, notifications, and analytics to drive repeat orders and higher average order value. Hyperzod enables entrepreneurs and businesses to instantly launch their own single & multivendor ecommerce marketplace. It also provides prebuilt integrations with third-party delivery, POS, and payment providers, allowing businesses to scale operations efficiently. By consolidating commerce, delivery, and growth in one configurable ecosystem, Hyperzod enables companies to deliver products within minutes while managing operational efficiency at scale. **Average Rating:** 5.0/5.0 **Total Reviews:** 4 **How Do G2 Users Rate Hyperzod?** - **Ease of Use:** 9.6/10 (Category avg: 8.8/10) - **Quality of Support:** 10.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Hyperzod?** - **Seller:** [Hyperzod Technologies](https://www.g2.com/sellers/hyperzod-technologies) - **Year Founded:** 2019 - **HQ Location:** lucknow, IN - **Twitter:** @hyperzod (44 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hyperzod-technologies-pvt-ltd (19 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Hyperzod's Pros and Cons? **Pros:** - Delivery Efficiency (1 reviews) - Ease of Use (1 reviews) - Easy Tracking (1 reviews) - Order Management (1 reviews) - Real-time Tracking (1 reviews) **Cons:** - Limited Customization (1 reviews) - Poor Customization (1 reviews) ### 17. [MealShift](https://www.g2.com/products/mealshift/reviews) MealShift is an innovative platform that connects restaurants and self-employed food delivery couriers through an intuitive mobile app **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate MealShift?** - **Ease of Use:** 10.0/10 (Category avg: 8.8/10) - **Quality of Support:** 7.5/10 (Category avg: 8.4/10) **Who Is the Company Behind MealShift?** - **Seller:** [MealShift Limited](https://www.g2.com/sellers/mealshift-limited) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/mealshift/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 18. [Menew](https://www.g2.com/products/demenew-menew/reviews) Boost your restaurant's profitability and stay on top of consumer trends in the restaurant industry with MeNew's smart AI solutions. **Average Rating:** 3.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Menew?** - **Ease of Use:** 5.0/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Menew?** - **Seller:** [DeMeNew](https://www.g2.com/sellers/demenew) - **Year Founded:** 2019 - **HQ Location:** Hyderabad, IN - **LinkedIn® Page:** https://linkedin.com/company/menew (20 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 19. [Nash](https://www.g2.com/products/nash/reviews) Every mile, smarter than the Last Mile. Most logistics operations are planned days in advance. Nash plans continuously, and when the day breaks the plan, Nash finds a better one. Unify decisioning and execution across your fleets, carriers, and fulfillment networks. Set your business objective, and self-optimizing, self-healing AI agents work relentlessly until you hit it. And then beat it. **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Nash?** - **Ease of Use:** 7.6/10 (Category avg: 8.8/10) - **Quality of Support:** 7.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.5/10) - **Ease of Admin:** 7.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Nash?** - **Seller:** [Nash](https://www.g2.com/sellers/nash) - **Company Website:** https://www.usenash.com/ - **Year Founded:** 2021 - **HQ Location:** San Francisco, US - **Twitter:** @usenash (687 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/usenash (136 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 42% Small-Business, 21% Mid-Market #### What Are Nash's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Ease of Implementation (6 reviews) - Features (6 reviews) - Integrations (6 reviews) - Setup Ease (6 reviews) **Cons:** - Confusion (2 reviews) - Delay Issues (2 reviews) - Delivery Issues (2 reviews) - Complex Interface (1 reviews) - Complexity (1 reviews) ### 20. [NetWaiter](https://www.g2.com/products/netwaiter/reviews) Platform and network connecting restaurants to more local customers. **Average Rating:** 4.2/5.0 **Total Reviews:** 3 **How Do G2 Users Rate NetWaiter?** - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) - **Quality of Support:** 7.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind NetWaiter?** - **Seller:** [NetWaiter](https://www.g2.com/sellers/netwaiter) - **HQ Location:** Los Angeles, US - **Twitter:** @NetWaiter (598 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/netwaiter/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 21. [Pizzaods for Restaurants](https://www.g2.com/products/pizzaods-for-restaurants/reviews) Pizzaods is provided with an admin back end panel in web platform to manage the complete ordering system. Admin can manage both the single/multiple outlets. Each outlet is provided with an order receiving app on both the web and mobile platform. Your customers can order through the web as well as the mobile platform (Android & iPhone). It is ready to use and customizable system that you can access from anywhere anytime. When a customer makes an online order through your website, you can keep track of all in a single system. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Pizzaods for Restaurants?** - **Ease of Use:** 9.2/10 (Category avg: 8.8/10) - **Quality of Support:** 9.2/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Pizzaods for Restaurants?** - **Seller:** [Technoduce Info Solutions](https://www.g2.com/sellers/technoduce-info-solutions) - **Year Founded:** 2011 - **HQ Location:** Tamilnadu, India - **Twitter:** @Technoduce (854 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2861797/ (61 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 22. [RailRecipe for Restaurants](https://www.g2.com/products/railrecipe-for-restaurants/reviews) RailRecipe caters to food delivery in trains across 450+ locations across India and works on the cloud kitchen model. Our food partners offer the best value of each penny one opts to spend on food while traveling in train. All the restaurant partners are handpicked from different locations and follow strict guidelines of FSSAI. **Average Rating:** 5.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate RailRecipe for Restaurants?** - **Ease of Use:** 10.0/10 (Category avg: 8.8/10) - **Quality of Support:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind RailRecipe for Restaurants?** - **Seller:** [RailRecipe](https://www.g2.com/sellers/railrecipe) - **Year Founded:** 2019 - **HQ Location:** Patna, IN - **Twitter:** @RailRecipe (509 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/railrecipe (24 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 23. [RestoLabs](https://www.g2.com/products/restolabs/reviews) Restolabs is a commission-free online ordering system and restaurant growth platform built for restaurants that want to increase direct orders and reduce reliance on third-party aggregators. The platform combines branded online ordering, websites, mobile apps, QR code ordering, delivery management, loyalty programs, and real-time analytics into a single system. Designed for cafés, pizzerias, ghost kitchens, QSRs, independent restaurants, and multi-location brands, Restolabs helps restaurants manage pickup, delivery, dine-in, curbside pickup, and catering from one dashboard while retaining full ownership of customer data. The platform supports multi-location management, menu customization, loyalty and rewards, delivery zone mapping, order throttling, QR table ordering, and integrations with POS systems, payment gateways, and delivery providers including Toast, Clover, Square, DoorDash Drive, Uber Direct, GrubHub, Deliverect, and Stripe. Restolabs also offers branded iOS and Android apps, SEO-optimized restaurant websites, multilingual ordering support, and white-label solutions for restaurant groups and agencies. With flat monthly pricing and zero per-order commissions, restaurants can grow direct online orders while maintaining complete control over branding, operations, and customer relationships. **Average Rating:** 4.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate RestoLabs?** - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.5/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind RestoLabs?** - **Seller:** [Palat Restolabs](https://www.g2.com/sellers/palat-restolabs) - **HQ Location:** New York, NY - **Twitter:** @RestoLabs (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/palat-restolabs/ (27 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 24. [Speedline](https://www.g2.com/products/speedline/reviews) A technology partner to thousands of restaurants and franchise companies, SpeedLine provides software solutions that deliver new efficiency and insight. Their specialty is the unique point of sale demands of pizza and delivery chains. Founded in 1990, SpeedLine has a long, successful track record in pizza and delivery point of sale. Today, SpeedLine serves restaurant companies throughout the USA, Canada, Mexico, and select franchises abroad. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Speedline?** - **Ease of Use:** 8.9/10 (Category avg: 8.8/10) - **Quality of Support:** 8.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Ease of Admin:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Speedline?** - **Seller:** [SpeedLine Solutions](https://www.g2.com/sellers/speedline-solutions) - **Year Founded:** 1990 - **HQ Location:** Abbotsford, CA - **LinkedIn® Page:** https://www.linkedin.com/company/speedline-solutions-inc--restaurant-point-of-sale (79 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Enterprise ### 25. [Storekit collection & delivery](https://www.g2.com/products/storekit-collection-delivery/reviews) Digital menus, mobile order and pay for hospitality **Average Rating:** 3.8/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Storekit collection & delivery?** - **Ease of Use:** 7.5/10 (Category avg: 8.8/10) - **Quality of Support:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Storekit collection & delivery?** - **Seller:** [Storekit](https://www.g2.com/sellers/storekit) - **Year Founded:** 2016 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/storekit (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ## What Is Food Delivery Software? [On-Demand Delivery Software](https://www.g2.com/categories/on-demand-delivery) ## What Software Categories Are Similar to Food Delivery Software? - [Restaurant Management Software](https://www.g2.com/categories/restaurant-management) - [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery) - [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) --- ## How Do You Choose the Right Food Delivery Software? ### What You Should Know About Restaurant Delivery/Takeout Software ### What is Restaurant Delivery/Takeout Software? Restaurant delivery/takeout software provides restaurants with a marketplace to showcase their menu or a means to embed an online ordering feature in their website. This offers businesses an opportunity to reach a broader audience of customers. For restaurants aiming to increase their reach, this software can expand their visibility past their local network. This not only provides users with more opportunities to drive sales but also gives customers greater access to a variety of restaurants and more options to order from. In addition to creating new business opportunities, restaurant delivery/takeout systems  provide key features at each stage of the ordering and delivery process. This software often provides marketing tools to help create menus, boost online presence, and stand out from competitors. Additionally, [restaurant point of sales (POS)](https://www.g2.com/categories/restaurant-pos)tools help manage online orders and payments from customers. From the moment a customer places an order, the front-of-house staff and kitchen employees are informed immediately, increasing the efficiency of receiving and preparing delivery and takeout orders, thus eliminating wasted time. The customer is also informed at each stage of the process for full transparency, helping businesses run smoothly and stay accountable with expected delivery times.  ### What are the Common Features of Restaurant Delivery/Takeout Software? The following are some core features of restaurant delivery/takeout software: **Order management:** Order management is key to keeping a restaurant running smoothly from preparation to delivery. Front-of-house staff and kitchen employees are able to see a queue of orders that have been placed and update order statuses accordingly. There are ordering features that also provide customers with real-time updates on canceled orders, orders out for delivery, and completed orders. **GPS tracking and geofencing:** Restaurant delivery software have GPS tracking features and geofencing technology to help track orders at each stage of the delivery process as well as provide accurate delivery time estimates. This software uses driver-tracking features to give customers real-time updates on their delivery order. Additionally, the GPS software equips delivery drivers with route optimization tips providing them with the most efficient routes for faster deliveries. **Marketing:** Marketing is an essential aspect of food delivery software as it offers restaurants additional ways to reach and connect with customers and sets them apart from competitors. Many restaurant delivery/takeout software has [email marketing](https://www.g2.com/categories/email-marketing) tools and marketing integrations to help businesses stay top of mind for new or returning customers. Additionally, food delivery software offer [push notification](https://www.g2.com/categories/push-notification) features notifying consumers of any discounts to drive more activity to the app. **Point-of-sale (POS) integration****:** Online ordering software can often provide POS integrations allowing restaurants to streamline all of their customer ordering data and history in one place. Online ordering systems with restaurant POS systems help to manage online transactions while providing a seamless experience when integrating this software into their workflow.  **Loyalty programs**** :** Loyalty and rewards programs are integral to maintaining and growing the customer database. This software can provide [loyalty management](https://www.g2.com/categories/loyalty-management) tools to create membership programs and monthly subscription plans where loyal customers get rewarded each time they order. Most restaurant delivery/takeout software offers promotions for first-time customers to incentivize and adopt new users. Businesses can also host their own promotional opportunities and rewards for their returning customers.  **Reviews and ratings**** :** Reviews and ratings are an important feature of food delivery solutions, as it helps restaurant businesses rank in a competitive marketplace and gives customers a chance to leave honest reviews. This offers restaurants valuable insight into how their business compares to competitors, provides metrics to monitor their success, and elicits feedback directly from the consumer.  **Online menu creation:** Restaurant delivery software can often provide menu creation features to help users customize their digital menus via banners, images, etc. This can help businesses become more discoverable by customers and differentiate from competitors. ### What are the Benefits of Restaurant Delivery/Takeout Software? **Reach more customers:** An immediate benefit of using restaurant delivery/takeout software is the increased reach that comes with joining these online delivery platforms. Many customers join food delivery apps to access a greater variety of restaurants that cater to their changing needs and appetite from the comfort of their homes.  **Broader delivery range:** Delivery/takeout software enables restaurants to partner with delivery drivers expanding the delivery zone and customers they can reach. This allows for businesses to fulfill a larger number of orders by outsourcing their delivery efforts, especially when partnering with multiple ordering takeout software. **Faster deliveries:** With optimized delivery routes, GPS tracking, and geofencing predictive capabilities, this software provides businesses and customers with accurate and real-time delivery estimates to ensure that orders are fulfilled on time. Estimated time of arrival (ETA) accuracy is key when it comes to online delivery as it builds customer trust and loyalty.  **Customized customer promotions:** A perk of working with food delivery software and apps is that it provides customized promotions for each customer. Customers gain access to different promotions that become available to them to increase their participation and drive revenue.  **Customer data and insights:** Restaurants have access to key information on ordering behavior and preferences. Oftentimes, this software offers customized dashboards with data on customers and performance. **Boost revenue:** Working with delivery apps can provide a fast return on investment (ROI) as restaurants can see an immediate revenue increase due to the expanded customer reach, access to new customers, increase in delivery locations and range, and overall boosted visibility. This all factors in the improved restaurant sales and growing revenue. ### Who Uses Restaurant Delivery/Takeout Software? **Small or local restaurants:** Small or local mom and pop restaurant owners would be ideal candidates for online food delivery services in order to reach a larger number of customers, boost marketing and visibility, and fulfill a greater number of orders. Most smaller or local restaurants are limited when it comes to their staff as they have smaller teams. Being able to work with delivery services provides access to an external delivery operation as well as food delivery management software to expand their business and revenue.  **Chain restaurants:** It is important for consumers to be able to order from their favorite restaurants that they frequent. Being able to access online menus and place orders from the comfort of their home from restaurants they are familiar with will not only help maintain customer loyalty but also create an additional revenue stream for larger well-known, and established restaurants. #### Software Related to Restaurant Delivery/Takeout Software Related solutions that can be used together with restaurant delivery/takeout software include: [Restaurant POS systems:](https://www.g2.com/categories/restaurant-pos) POS software helps restaurants process orders and payments for multiple transactions at once. Restaurant takeout software can often integrate with external POS software to streamline online orders with in-house ones or offer its own POS system for businesses to use. [Restaurant management software:](https://www.g2.com/categories/restaurant-management) Restaurant management software is used by employees to manage all aspects of the business—whether it's inventory,analytical tracking,payroll, ororder processing, this software is key to keeping restaurants running smoothly. Some delivery software can offer its own management features or integrate with external restaurant management solutions. ### Challenges with Restaurant Delivery/Takeout Software Restaurant delivery/takeout software solutions can come with their own set of challenges.  **Late delivery:** Despite the predictive ETA estimates and GPS tracking, late deliveries are bound to occur at some point. When restaurant businesses use delivery software solutions, the delivery systems and processes are beyond their control. Most common delays occur when drivers can’t locate the drop-off location, causing a downstream of late deliveries for additional orders they may have. Delayed deliveries can be detrimental to ensuring customer loyalty; however, choosing a platform that offers great customer service can mitigate some of these service-related challenges. **High fees:** While food delivery businesses offer new streams of revenue for restaurants, it may come at a cost due to the high commission rates and fees that these software solutions charge. Some restaurants break even or are forced to increase their menu prices to cover the cost. **Upholding food handling standard:** There is a standard of cleanliness and hygiene that restaurants are required to uphold that is extended to delivery drivers. However, delivery businesses can’t ensure that orders are consistently kept to a unified standard. Customers often complain and leave negative reviews about poor food quality as a result of improper food handling. ### How to Buy Restaurant Delivery/Takeout Software #### Requirements Gathering (RFI/RFP) for Restaurant Delivery/Takeout Software In order to stay up to date with the growing demands of online food ordering, it's important for restaurants to choose the right software solution that fits their needs. The restaurant delivery/takeout software industry is expanding every year with more and more software available in the market, making it more competitive and difficult to determine the best platform to partner with.  When evaluating the best restaurant delivery/takeout software to purchase, buyers should use the following questions to help compare each solution: - What are the costs and fees associated with this software (commission fees, subscription fees, etc.)? - Is this software better for smaller or larger businesses? - Is there a contract length? If so, how long? - What are the requirements to set up the software? - How many users are on the platform? - What is the delivery range? Answering the above questions will give buyers criteria to compare each software product once a product list is developed. **Compare Restaurant Delivery/Takeout Software Products** **Create a long list** After the buyer has determined that their restaurant would benefit from delivery/takeout software, the next action item would be to develop a long list of the best options that are currently available in the market. Long lists help customers focus on gathering software that best fits their broadest needs. For example, some restaurant delivery software is best in bigger cities as they have access to more means of delivery options, whether its drivers, bikers, scooters, etc. In this case, working with a long list of software that is more popular in bigger cities would be ideal. **Create a short list** Once the long list is established, it’s time to narrow down the options by comparing the software based on specific feature requirements. Whether it is restaurant management features, POS integrations, or an all-in-one solution, shortening the list based on must-have features is an efficient way to get to one product. G2.com can help with providing  unbiased, verified customer reviews to help make the final decision. **Conduct demos** If the short list isn’t as small as intended, then working with a sales representative to conduct demos is key, and the final outcome may come down to usability. **Selection of Restaurant Delivery/Takeout Software** **Choose a selection team** Selecting the right team to help decide which food delivery software to implement is a critical part of the process, as purchasing this software for one’s restaurant business will affect internal processes. Not only will this team be tasked with identifying pain points but will also play a large part in the implementation of software._ _ **Negotiation** During the last stages of the purchasing process, the determining decision often is between the cost and the contract. The commission rate should always be negotiated. If a buyer is intending to have a longer contract, vendors are more likely to provide lower commission rates, and in the long run, this would increase a restaurant’s profit margins. **Final decision** The final decision depends on the size of the business. Most restaurant owners should make the final decision on behalf of their franchise as it is an investment that will affect all aspects of the business. ### Restaurant Delivery/Takeout Software Trends **Dark kitchens:** Dark kitchens, commonly known as ghost kitchens or cloud kitchens, are restaurants that solely offer delivery or curbside pick-up. The rise of these businesses has disrupted the conventional ideas of how restaurants should operate as they completely eliminate the in-house dining experience and prioritize the deliveries. Although dark kitchens are much more common now, this has only been made possible as a direct response to the COVID-19 pandemic, where restaurants could only provide delivery services. If it wasn't for the pre-existence of delivery/takeout software, the restaurant industry wouldn’t have been able to adapt as quickly to the demand, provide a convenient way for customers to order online, and maintain a revenue stream for their business. Although ghost kitchens existed before the pandemic, it took this major shutdown to revolutionize the restaurant industry and change how they operate.