# Best Field Service Management Software - Page 19 *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Field service management (FSM) software helps companies manage field-based workers by optimizing their positioning, availability, and skills as labor resources. These solutions are primarily used by companies that provide on-site service and technical expertise such as equipment maintenance, cleaning, repairs, moving, and/or delivery. The degree of technical expertise applied can vary from using their knowledge of cleaning methods, providing computer hardware support, to maintaining a city’s electrical grid. Managers and supervisors use FSM software to organize scheduling, assignment, route planning, resource allocation, and work instruction to on-site field workers. Employees bring FSM software with them to provide updates on productivity, task completion, arrival/departure times, and technical support for any uncommon situations met on the job. Field service management software usually integrates with software solutions such as [GIS software](https://www.g2.com/categories/gis) for location tracking; [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to find information about customers; and [product lifecycle management (PLM) software](https://www.g2.com/categories/plm) or [design software](https://www.g2.com/categories/design) for technical specifications and instructions for maintenance and repairs. To qualify for inclusion in the Field Service Management (FSM) category, a product must: - Provide features to dispatch workers based on the type of work, their availability, and the physical locations of customers - Include functionality to help managers prioritize field work and optimize the resources allocated to each job - Provide information to field workers on their tasks and how to achieve them - Deliver dashboards and analytics for managers to track ongoing field activities and the performance of field workers ## Top Field Service Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) | 4.4/5.0 (974 reviews) | Intelligent scheduling and dispatch within Salesforce | "[A Helpful Helper for Fixing Things Everywhere](https://www.g2.com/survey_responses/agentforce-field-service-formerly-salesforce-field-service-review-12803417)" | | 2 | [Jobber](https://www.g2.com/products/jobber/reviews) | 4.6/5.0 (499 reviews) | Scheduling, quoting, and invoicing for home service businesses | "[Jobber Streamlines Scheduling, Invoicing, and Client Communication Effortlessly](https://www.g2.com/survey_responses/jobber-review-12725960)" | | 3 | [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews) | 4.3/5.0 (139 reviews) | Enterprise field operations integrated with ITSM | "[Dynamic Scheduling and Mobile Support Enhance Service Efficiency](https://www.g2.com/survey_responses/servicenow-field-service-management-review-12764800)" | | 4 | [Connecteam](https://www.g2.com/products/connecteam/reviews) | 4.6/5.0 (3,491 reviews) | Mobile-first scheduling and communication for frontline teams | "[Connecteam Review](https://www.g2.com/survey_responses/connecteam-review-10735494)" | | 5 | [Field Nation](https://www.g2.com/products/field-nation/reviews) | 4.5/5.0 (398 reviews) | On-demand technician marketplace for nationwide IT field work | "[My experience of using Field Nation](https://www.g2.com/survey_responses/field-nation-review-8421173)" | | 6 | [SAP Field Service Management](https://www.g2.com/products/sap-field-service-management/reviews) | 4.3/5.0 (72 reviews) | Real-time field dispatch with SAP ERP integration | "[Excellent Technician Visibility and Field Job Tracking in SAP](https://www.g2.com/survey_responses/sap-field-service-management-review-12766028)" | | 7 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (5,047 reviews) | Custom forms for field data collection and inspections | "[Jotform Makes Professional, No-Code Forms Fast with Powerful Customization](https://www.g2.com/survey_responses/jotform-review-13070368)" | | 8 | [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5.0 (198 reviews) | All-in-one job management for small home service businesses | "[Efficient, Feature-Rich, and Easy to Use](https://www.g2.com/survey_responses/housecall-pro-review-12045862)" | | 9 | [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) | 4.5/5.0 (366 reviews) | End-to-end operations for professional home service companies | "[A True All-in-One Field Service Platform That Streamlines Growth](https://www.g2.com/survey_responses/servicetitan-review-12661027)" | | 10 | [XOi](https://www.g2.com/products/xoi/reviews) | 4.9/5.0 (38 reviews) | Visual field documentation and AI-assisted quoting for commercial HVAC | "[Powerful Job Site Visibility and Shareable Updates for Customers](https://www.g2.com/survey_responses/xoi-review-12846293)" | --- ## What Are the Most Common Questions About Field Service Management Software? *AI-generated · Last updated: May 26, 2026* ### What field service software with the best customer support? Based on G2 reviews, customer support is a major differentiator in field service management software. Verified users frequently praise vendors that respond quickly during onboarding, troubleshooting, and workflow changes. G2 reviewers mention that helpful support teams make implementation smoother, resolve issues faster, and reduce downtime when dispatching, scheduling, or invoicing problems come up. Across the recent review set, strong support is often tied to faster adoption, especially for companies moving away from spreadsheets or paper-based processes. According to verified users, products with responsive support are especially valuable when businesses need help with integrations, custom workflows, or getting field teams comfortable with mobile tools. **Here are some of the top-rated products on G2:** - [Jobber](https://www.g2.com/products/jobber/reviews) – often highlighted for responsive, helpful support and fast onboarding for service teams - [Field Nation](https://www.g2.com/products/field-nation/reviews) – praised for quick support responses when coordinating technicians and resolving issues - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) – reviewers frequently call out customer success support and guidance during setup ### What best field service management software for small business? Based on G2 reviews, small businesses tend to value field service management software that is easy to learn, reduces admin work, and keeps scheduling, invoicing, and customer communication in one place. According to verified users, smaller teams often mention ease of setup, simple mobile access, and clear workflows as the biggest advantages. G2 reviewers also mention that smaller businesses are especially sensitive to software complexity and pricing, so products that simplify quoting, route planning, reminders, and payments tend to stand out. Reviews in this category show that buyers often prioritize fast onboarding and everyday usability over highly complex enterprise configuration. **Here are some of the top-rated products on G2:** - [Jobber](https://www.g2.com/products/jobber/reviews) – commonly used by small service businesses for scheduling, invoicing, quotes, and client communication - [Contractor+](https://www.g2.com/products/contractor/reviews) – reviewers highlight all-in-one estimates, invoicing, scheduling, and mobile access for smaller operations - [Kickserv](https://www.g2.com/products/kickserv/reviews) – often mentioned for easy scheduling, invoicing, and keeping service teams organized ### Which field service app is most user-friendly? Based on G2 reviews, [Jobber](https://www.g2.com/products/jobber/reviews) stands out as the single strongest fit for buyers prioritizing user-friendliness. Verified users repeatedly describe it as easy to use in the office and in the field, with straightforward scheduling, invoicing, estimates, and on-site payment collection. G2 reviewers mention that technicians can adopt it quickly, and several reviews emphasize simple setup, intuitive navigation, and smooth day-to-day use across desktop and mobile. According to verified users, this ease of use is especially helpful for businesses that want a centralized system without a heavy learning curve, while still keeping customer communication, job details, and billing organized in one platform. ### What best field operations software in the app store? Based on G2 reviews, buyers looking for field operations software often focus on mobile usability, job visibility, and how well the app supports technicians outside the office. According to verified users, the strongest apps help teams check schedules, update job status, capture photos or signatures, and stay connected without relying on paper or constant phone calls. G2 reviewers mention that app quality can directly affect response speed, technician productivity, and customer communication. In this review set, mobile-first usability is often praised when workers can manage tasks, routing, payments, or reporting directly from the field. Reviews also show that laggy or limited mobile experiences are a common complaint when an app is not designed for real field conditions. **Here are some of the top-rated products on G2:** - [Jobber](https://www.g2.com/products/jobber/reviews) – widely praised for easy field use, on-site billing, scheduling, and client communication - [Connecteam](https://www.g2.com/products/connecteam/reviews) – reviewed as a mobile-first platform for scheduling, time tracking, tasks, and workforce updates - [Jotform](https://www.g2.com/products/jotform/reviews) – often used for mobile forms, field data capture, checklists, and digital paperwork ### What top-rated field service management apps? Based on G2 reviews, top-rated field service management apps are typically recognized for combining scheduling, dispatch, communication, and job tracking in a way that supports both office staff and field teams. Verified users often highlight mobile accessibility, reliable updates, and easier coordination between dispatchers and technicians. G2 reviewers mention that the strongest apps reduce manual follow-up, improve technician visibility, and keep work orders, notes, and customer details centralized. According to verified users, apps that balance strong functionality with ease of use tend to earn the most positive feedback, especially when they also help with payments, invoicing, or route planning directly from the field. **Here are some of the top-rated products on G2:** - [Jobber](https://www.g2.com/products/jobber/reviews) – frequently praised for combining scheduling, invoicing, payments, and customer communication in one app - [ServiceNow Field Service Management](https://www.g2.com/products/servicenow-field-service-management/reviews) – often highlighted for dispatching, work order tracking, and mobile reporting - [SAP Field Service Management](https://www.g2.com/products/sap-field-service-management/reviews) – recognized for scheduling, technician visibility, and real-time field updates ### What field technician management software recommendations? Based on G2 reviews, field technician management software is usually recommended when it improves scheduling accuracy, gives teams better mobile access, and reduces the back-and-forth between office staff and workers in the field. According to verified users, common buying priorities include seeing technician availability, tracking work progress, capturing job details on-site, and improving communication around changes or delays. G2 reviewers mention that the best experiences come from tools that help assign the right technician, keep job information centralized, and make updates easy from mobile devices. Reviews also show that technician adoption is strongly influenced by simple interfaces and reliable field performance. ### What's the leading software for field technicians? Based on G2 reviews, [Jobber](https://www.g2.com/products/jobber/reviews) emerges as the leading software for field technicians in this recent review set. Verified users consistently describe it as easy to use in the field, with technicians able to view jobs, collect payments, handle scheduling changes, and keep customer details accessible from one place. G2 reviewers mention that field teams adopt it quickly, and several reviews note that it reduces confusion by centralizing schedules, invoicing, and communication. According to verified users, that combination of simplicity and day-to-day practicality makes it especially effective for technicians who need fast access to job details without dealing with a complicated interface. ### What expert reviews on field service management solutions? Based on G2 reviews, expert-style feedback on field service management solutions tends to focus on the same recurring themes buyers care about most: scheduling efficiency, mobile usability, implementation effort, and visibility into jobs, technicians, and customer activity. G2 reviewers mention that stronger platforms help reduce paperwork, improve dispatching, and keep teams aligned in real time. According to verified users, many solutions also differ widely in complexity. Some are praised for fast adoption and straightforward daily use, while others are valued for broader workflow depth but come with heavier setup and training needs. Reviews across this category repeatedly emphasize that the best-fit product depends on whether buyers prioritize ease of use, flexibility, or operational scale. ### Which affordable field service software options? Based on G2 reviews, affordable field service software options are usually judged by whether they simplify scheduling, customer communication, invoicing, and field coordination without adding too much complexity. According to verified users, products seen as cost-conscious often stand out because they reduce the need for multiple separate tools and are easier for smaller or growing teams to adopt. G2 reviewers mention that affordability is not just about subscription price but also about time savings, ease of setup, and how quickly teams can start using the software effectively. In this review set, buyers frequently value practical mobile workflows and all-in-one functionality when evaluating more budget-friendly options. **Here are some of the top-rated products on G2:** - [Jobber](https://www.g2.com/products/jobber/reviews) – often chosen for combining scheduling, invoicing, and communication in one streamlined platform - [Connecteam](https://www.g2.com/products/connecteam/reviews) – reviewers highlight centralized scheduling, time tracking, and communication with strong value for teams - [Contractor+](https://www.g2.com/products/contractor/reviews) – frequently noted as a budget-friendly all-in-one option for estimates, invoicing, and job management ### What popular field management tools for medium business? Based on G2 reviews, medium-sized businesses usually look for field management tools that can support more users, more jobs, and more operational visibility without becoming overly fragmented. Verified users often mention the need for stronger reporting, centralized customer and technician data, and better coordination between office teams and field staff. G2 reviewers mention that medium businesses often outgrow basic scheduling tools and start prioritizing workflow consistency, cross-team visibility, and broader integrations. According to verified users, popular tools at this stage tend to help companies manage dispatch, service history, invoicing, and field communication from one system while still giving room to scale processes over time. ## How Many Field Service Management Software Products Does G2 Track? **Total Products under this Category:** 828 ### Category Stats (Jul 2026) - **Average Rating**: 4.4/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Workever (+10.0%) - Among all products in this category, Workever recorded the largest rating increase compared to last month *Last updated: July 07, 2026* ## How Does G2 Rank Field Service Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 29,000+ Authentic Reviews - 828+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Field Service Management Software Is Best for Your Use Case? - **Leader:** [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - **Highest Performer:** [GoCanvas](https://www.g2.com/products/canvas-solutions-gocanvas/reviews) - **Easiest to Use:** [Connecteam](https://www.g2.com/products/connecteam/reviews) - **Top Trending:** [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - **Best Free Software:** [Jobber](https://www.g2.com/products/jobber/reviews) --- **Sponsored** ### Housecall Pro Housecall Pro is a comprehensive business solution designed specifically for home service professionals, providing a suite of innovative tools and features within an easy-to-use platform. Trusted by over 200k+ Pros, Housecall Pro aims to streamline operations for professionals in various home service industries, including plumbing, electrical work, landscaping, and cleaning services. This platform is accessible via both web and mobile applications, allowing users to manage their businesses efficiently from anywhere. The target audience for Housecall Pro includes small to medium-sized businesses in the home services sector that are looking to enhance their operational efficiency and increase revenue. The platform caters to a variety of use cases, such as automating marketing efforts to attract new customers, facilitating online booking, and managing job schedules. By integrating these functionalities, Housecall Pro empowers service professionals to focus more on their core work while effectively managing the business side of operations. Key features of Housecall Pro include automated marketing campaigns that help users reach potential clients, visually appealing proposal creation, and consumer financing options that enable businesses to secure larger jobs. The platform also supports online payment processing, allowing customers to pay via multiple methods, including credit cards, bank transfers, and mobile wallets. This flexibility not only enhances customer satisfaction but also accelerates cash flow for service providers. In addition to revenue growth and payment solutions, Housecall Pro offers robust job management capabilities. Users can automate routine tasks such as scheduling, dispatching, and invoicing, while also tracking leads and job progress through a comprehensive workflow management board. Real-time alerts enhance communication among team members and clients, ensuring everyone stays informed throughout the service process. Furthermore, the platform integrates seamlessly with third-party tools like QuickBooks, enabling users to sync data effortlessly and manage payroll and employee benefits. Housecall Pro also provides valuable insights through detailed analytics and reporting on key business metrics, allowing professionals to make informed decisions and scale their operations effectively. On average, users report a more than 35% increase in monthly revenue after their first year with Housecall Pro. Subscribers gain access to an online community where they can connect with other home service professionals, sharing insights and best practices. This collaborative environment fosters growth and learning, making Housecall Pro not just a tool, but a partner in business success. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=25&secure%5Bchosen_at%5D=2026-07-08T15%3A54%3A03Z&secure%5Bdisplayable_resource_id%5D=25&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=25&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14037&secure%5Bresource_id%5D=25&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffield-service-management%3Fpage%3D4&secure%5Btoken%5D=d168d12b37eca92073dab65969715a20470c5c8e091afca646d501a58e351098&secure%5Burl%5D=https%3A%2F%2Fwww.housecallpro.com%2Ftop%2Fhome-service-software%2F%3Futm_source%3DG2%26utm_medium%3Dpaid-external-page%26utm_campaign%3Daq_ga_field_service_management_cpc%26mc%3DG2%26msc%3Daq_ga_field_service_management_cpc&secure%5Burl_type%5D=free_trial) --- ## What Are the Top-Rated Field Service Management Software Products in 2026? ### 1. [Fame Service](https://www.g2.com/products/fame-service/reviews) Software to help manage your field service operation, technicians, and customers. **Who Is the Company Behind Fame Service?** - **Seller:** [Fame Intelligence](https://www.g2.com/sellers/fame-intelligence) - **Year Founded:** 2007 - **HQ Location:** Westport , US - **Twitter:** @fameintel (8 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fame-intel/ (20 employees on LinkedIn®) ### 2. [FastTrack](https://www.g2.com/products/fmdirect-fasttrack/reviews) FastTrack PPM is a competitively priced fully-featured scaleable automated facilities maintenance management system. Scheduling planned maintenance tasks has never been easier. FastTrack PPM has been created with end-users in mind and the user-friendly interface along with 'System Wizards' make it one of the leading packages available today. The PPM Task Wizard allows users to create automated facilities maintenance processes in seconds. A few simple clicks of the mouse can have the system scheduling up and running. **Who Is the Company Behind FastTrack?** - **Seller:** [FMDirect](https://www.g2.com/sellers/fmdirect) - **Year Founded:** 2001 - **HQ Location:** Crowborough, GB - **LinkedIn® Page:** http://www.linkedin.com/company/fmdirect-uk-limited (2 employees on LinkedIn®) ### 3. [FaultFixers](https://www.g2.com/products/faultfixers/reviews) FaultFixers is a mobile and desktop application that helps streamline the work flow processes in property & facilities management so teams know exactly what to do and when -- we are re-inventing the traditional CAFM, combining customer-to-client maintenance and workforce management software with much needed automation and self-service as standard -- resulting in reduced cost and increased uptime for your facilities. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind FaultFixers?** - **Seller:** [FaultFixers Technologies](https://www.g2.com/sellers/faultfixers-technologies) - **Year Founded:** 2017 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/faultfixers/ (15 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 4. [FieldBlaze](https://www.g2.com/products/fieldblaze/reviews) We simplify field force management, making them efficient and data-driven for businesses of all sizes. Using the FieldBlaze Field Sales Management toolkit, you can stay connected to your field forces through live tracking, monitoring, and reporting. The FieldBlaze platform provides features such as attendance management, expense management, location tracking, target management, task management, and order management that help companies turn their field workforce into a precision-driven, efficient organization. **Who Is the Company Behind FieldBlaze?** - **Seller:** [FieldBlaze](https://www.g2.com/sellers/fieldblaze) - **HQ Location:** Noida, IN - **Twitter:** @field_blaze (15 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fieldblaze **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of FieldBlaze? **"[The field sales manager](https://www.g2.com/survey_responses/fieldblaze-review-9352821)"** **Rating:** 4.5/5.0 stars *— Nikita S.* [Read full review](https://www.g2.com/survey_responses/fieldblaze-review-9352821) --- ### 5. [Fieldbookly](https://www.g2.com/products/fieldbookly/reviews) Fieldbookly is a modern field service management platform designed for home service businesses including plumbers, HVAC technicians, electricians, cleaners, landscapers, and other trade professionals. Key Features: Online Booking – Embeddable booking widget lets customers schedule services directly from your website 24/7 Job Management – Create, assign, and track jobs with real-time status updates Scheduling & Dispatch – Visual calendar with drag-and-drop scheduling and route optimization Quotes & Invoices – Professional quotes that convert to jobs, automated invoicing with online payments Technician Mobile App – Field workers can view jobs, update status, capture photos, and collect signatures on the go Customer Portal – Clients can view their service history, upcoming appointments, and pay invoices online Client Management – Complete CRM with contact history, service records, and communication tracking Payments – Accept credit cards and ACH payments with integrated Stripe processing Custom Forms & Checklists – Build service-specific forms with digital signatures for quality control Why Fieldbookly: Free plan available with no credit card required 2-10x more affordable than Jobber, Housecall Pro, and ServiceTitan Quick setup – add online booking to your website in 2 minutes Built for small to mid-sized service businesses **Who Is the Company Behind Fieldbookly?** - **Seller:** [Dawn Labs](https://www.g2.com/sellers/dawn-labs) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/fieldbookly/ (1 employees on LinkedIn®) ### 6. [FieldBots OS](https://www.g2.com/products/fieldbots-os/reviews) We’re FieldBots, we provide a software solution that allows you to manage your entire cleaning robot fleet from a central dashboard. You can create schedules, no-go zones, view performance and any maintenance due on your entire fleet. Our platform is designed to manage anywhere from 1 to 100.000 robots, independently of the manufacturer, across all of your locations, from any phone, pc, android, mac or iOS. **Who Is the Company Behind FieldBots OS?** - **Seller:** [FieldBots](https://www.g2.com/sellers/fieldbots) - **Year Founded:** 2020 - **HQ Location:** Ludwigsburg, DE - **LinkedIn® Page:** https://www.linkedin.com/company/fieldbots (6 employees on LinkedIn®) ### 7. [FieldBuddy](https://www.g2.com/products/fieldbuddy/reviews) FieldBuddy improves and simplifies your Field Service Management. The software provides a flexible toolset that allows you to optimize all your service processes. With just the click of a button you create a digital work order and schedule this with our planning software. **Who Is the Company Behind FieldBuddy?** - **Seller:** [FieldBuddy](https://www.g2.com/sellers/fieldbuddy) - **Year Founded:** 2013 - **HQ Location:** Amsterdam, NL - **LinkedIn® Page:** https://www.linkedin.com/company/fieldbuddy (14 employees on LinkedIn®) ### 8. [Fieldclix](https://www.g2.com/products/fieldclix/reviews) Fieldclix is a SaaS Construction Management solution. Created by an industry veteran Fieldclix is purpose-built to address the unique requirements that come with managing multiple ongoing remote projects, including budgeting, crew scheduling, timecard automation, and daily updates on project progress and costs. Fieldclix is designed for companies managing multiple ongoing remote projects who self-perform. Easily scalable, Fieldclix can help manage your processes no matter what size your organization is or where you are in your growth. **Average Rating:** 2.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Fieldclix?** - **Seller:** [Fieldclix](https://www.g2.com/sellers/fieldclix) - **Year Founded:** 2016 - **HQ Location:** New York, US - **Twitter:** @Fieldclix (49 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/11480614 (12 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 9. [Field-Comm](https://www.g2.com/products/field-comm/reviews) From photo and report documentation to accounts receivable, Field-Comm will help you safely and securely manage your entire office from one program. **Who Is the Company Behind Field-Comm?** - **Seller:** [East Point Systems](https://www.g2.com/sellers/east-point-systems) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 10. [Field Dispatcher](https://www.g2.com/products/field-dispatcher/reviews) Field Dispatcher is a field service management platform for field service companies that service commercial clients. **Who Is the Company Behind Field Dispatcher?** - **Seller:** [Ea3 Solutions](https://www.g2.com/sellers/ea3-solutions) - **HQ Location:** N/A - **Twitter:** @FieldDispatcher (1 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 11. [FieldEx](https://www.g2.com/products/fieldex/reviews) FieldEx is a modern CMMS (Computerized Maintenance Management System) built to streamline field operations, maintenance workflows, and preventive care. It helps organizations manage work orders, schedule and dispatch technicians, track asset history, and automate recurring maintenance—all in one platform. With a mobile-first interface, field teams can access tasks, log updates, and upload photos directly from the job site. Built-in reporting tools provide visibility into team performance and task completion without the need for spreadsheets. Whether you're maintaining equipment, managing facilities, or coordinating field service teams, FieldEx makes it easy to stay organized, reduce downtime, and keep your operations running smoothly. **Who Is the Company Behind FieldEx?** - **Seller:** [FieldEx](https://www.g2.com/sellers/fieldex) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 12. [Field Force Management Software](https://www.g2.com/products/field-force-management-software/reviews) Trackox is an mobile Field Force Management Solution that helps manage your field operations in real-time. Trackox provides visibility from “the Road to the Board” with features like jobs & scheduling, location & tracking, forms and more. **Who Is the Company Behind Field Force Management Software?** - **Seller:** [Mitsaus Technologies pvt ltd](https://www.g2.com/sellers/mitsaus-technologies-pvt-ltd) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/track-ox/?scrlybrkr=0ff0e4ba (2 employees on LinkedIn®) ### 13. [Field force management solution](https://www.g2.com/products/field-force-management-solution/reviews) Empfly Field Force Monitor is an AI-powered, plug-and-play field workforce automation platform that helps organizations seamlessly manage and monitor their distributed teams. Designed for enterprises with on-ground operations, this solution ensures real-time visibility, automated task flows, location-based attendance, and paperless reporting—improving productivity, compliance, and operational efficiency. ⚙️ Key Features Live GPS Tracking: Monitor employee movements in real time with route history. Geo-tagged Attendance: Automate check-ins/outs using geo-fencing, selfies, or QR. Task & Visit Management: Assign, track, and report field activities efficiently. Offline Mode: Work without internet—data syncs automatically once connected. In-app Communication: Enable seamless coordination between teams & managers. Travel & Expense Automation: Auto-calculate field travel reimbursements. Custom Forms & Workflows: Create dynamic forms for data capture and audits. Real-time Dashboards & Reports: Get actionable insights from performance data. **Who Is the Company Behind Field force management solution?** - **Seller:** [Empfly](https://www.g2.com/sellers/empfly) - **Year Founded:** 2021 - **HQ Location:** Gurgaon, IN - **LinkedIn® Page:** https://www.linkedin.com/company/empfly/ (17 employees on LinkedIn®) ### 14. [FieldFox Field Service Management](https://www.g2.com/products/fieldfox-field-service-management/reviews) Field Service Management made easy **Who Is the Company Behind FieldFox Field Service Management?** - **Seller:** [FieldFox](https://www.g2.com/sellers/fieldfox) - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/fieldfox-se (1 employees on LinkedIn®) ### 15. [FieldFuze](https://www.g2.com/products/fieldfuze/reviews) FieldFuze is a complete field service management platform built by contractors, for contractors. It gives service businesses everything they need to run their operations — scheduling & dispatching, invoicing & estimates, fleet management with route optimization, inventory tracking, customer management, GPS-verified time tracking, and digital contract signing — all at $0/month with no per-user fees, no setup fees, and no contracts. Unlike competitors like ServiceTitan ($398+/mo), Jobber ($39+/mo + per-user fees), and Housecall Pro ($59+/mo), FieldFuze has no monthly subscription and no feature gates. Every user gets access to every feature, including QuickBooks two-way sync, EagleView aerial measurement integration, and GoHighLevel CRM integration. FieldFuze makes money through a 2.9% payment processing fee that gets passed to the end customer — the same rate most businesses already pay through Stripe or Square. Contractors keep 100% of their job revenue. The platform works on web, iOS, and Android with 24/7 human support. It serves roofing, HVAC, plumbing, electrical, fencing, painting, landscaping, pest control, cleaning, and general contracting businesses of any size. Founded in 2024 by contractors who were tired of paying hundreds per month for software that should be a commodity. If you grow, we grow. **Who Is the Company Behind FieldFuze?** - **Seller:** [Toricent Labs](https://www.g2.com/sellers/toricent-labs) - **Year Founded:** 2021 - **HQ Location:** Tucson, US - **LinkedIn® Page:** https://www.linkedin.com/company/toricent-labs (3 employees on LinkedIn®) ### 16. [FieldGroove CRM](https://www.g2.com/products/fieldgroove-crm/reviews) FieldGroove lets you create leads, estimates, jobs, and invoices all in one application. FieldGroove breeds a collaborative and productive workforce allowing you to easily monitor your daily pipeline, backlog, and employee performance. **Who Is the Company Behind FieldGroove CRM?** - **Seller:** [FieldGroove](https://www.g2.com/sellers/fieldgroove) - **Year Founded:** 2016 - **HQ Location:** Lincroft, US - **Twitter:** @FieldGroove (10 Twitter followers) - **LinkedIn® Page:** http://www.linkedin.com/company/fieldgroove (1 employees on LinkedIn®) ### 17. [FieldHub](https://www.g2.com/products/fieldhub/reviews) FieldHub is the all-in-one SaaS platform with integrated CRM, field service management, inventory, revenue management, accounts receivable and payable, general ledger, and process management for businesses with field services, project management, inventory, and recurring revenue. More than twenty years of cumulative development work has evolved into a flexible system that encompasses all business processes: - Customer Relationship Management - Sales & Proposal Management - Scheduling & Dispatch - Warehouse Management - Field Technician Mobile App - Systems Management - Customer Portal - Project Management & Job Costing - Recurring Billing & Receivables Automation - Time Tracking and Payroll - Process and Workflow Management - Reports & Dashboards Build your business with FieldHub! **Who Is the Company Behind FieldHub?** - **Seller:** [FieldHub](https://www.g2.com/sellers/fieldhub) - **Year Founded:** 2016 - **HQ Location:** Claymont, US - **LinkedIn® Page:** https://www.linkedin.com/company/fieldhub (17 employees on LinkedIn®) ### 18. [Field Information System](https://www.g2.com/products/field-information-system/reviews) Field Information System is a mobile software solution, including Field Sales Automation, Mobile POS, Asset Tracking and Inventory, Route Accounting, etc. **Who Is the Company Behind Field Information System?** - **Seller:** [Portech Systems](https://www.g2.com/sellers/portech-systems) - **Year Founded:** 1992 - **HQ Location:** Birmingham, GB - **LinkedIn® Page:** https://www.linkedin.com/company/portech-systems-ltd/about/ (9 employees on LinkedIn®) ### 19. [FieldInsight](https://www.g2.com/products/fieldinsight/reviews) FieldInsight is job scheduling and management software built for HVACr teams – we have listened to what our customers have said and continue to enhance workflows that are beneficial for business performance. **Who Is the Company Behind FieldInsight?** - **Seller:** [FieldInsight](https://www.g2.com/sellers/fieldinsight) - **Year Founded:** 2009 - **HQ Location:** Melbourne, AU - **LinkedIn® Page:** https://www.linkedin.com/company/fieldinsighthq (11 employees on LinkedIn®) ### 20. [Fieldman management software](https://www.g2.com/products/fieldman-management-software/reviews) User-friendly Asset & Work management platform built to manage fieldwork and all infrastructure assets. Contractors, local governments, and utilities rely on Fieldman's customizable portal and intuitive WebApp to install smart meters, perform leak inspections, schedule different jobs, and collect field data, setting a foundation for an efficient asset management strategy. Fieldman has been utilized by organizations such as Core&Main, AquaMeter, the City of Statesville, and others to efficiently dispatch work orders and collect field data throughout the USA. The Fieldman platform helps organizations extend the lifecycle of their vertical and horizontal assets by 30%, accumulating information about asset condition, maintenance, and repair schedules. Fieldman equips field technicians with an intuitive app that works on any device and operates offline. Founded in 2019 in Michigan, Fieldman's goal is to offer a user-friendly and low-friction technology solution that any user, regardless of age or technology experience, can use. For more information, please visit fieldman.co **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **How Do G2 Users Rate Fieldman management software?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind Fieldman management software?** - **Seller:** [Fieldman](https://www.g2.com/sellers/fieldman) - **Year Founded:** 2019 - **HQ Location:** Sawyer, US - **LinkedIn® Page:** http://www.linkedin.com/company/fieldmansoftware (11 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Fieldman management software? **"[Work force productivity - Fieldman](https://www.g2.com/survey_responses/fieldman-management-software-review-9805655)"** **Rating:** 5.0/5.0 stars *— Verified User in Education Management* [Read full review](https://www.g2.com/survey_responses/fieldman-management-software-review-9805655) --- ### 21. [FieldMarshal](https://www.g2.com/products/fieldmarshal/reviews) FieldMarshal is an AI-powered field service management platform that runs your entire home service business autonomously. Features include AI phone answering that books jobs 24/7, instant auto-quoting from photos, smart scheduling and dispatch, automated follow-ups and review management, and professional invoicing. Built for contractors, plumbers, electricians, HVAC technicians, and home service professionals. Starting at $0.99/month introductory pricing. **Who Is the Company Behind FieldMarshal?** - **Seller:** [Polsia](https://www.g2.com/sellers/polsia-296e4a80-2873-43cb-ace6-9c532a7e997e) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** https://linkedin.com/company/polsia/ (4 employees on LinkedIn®) ### 22. [Fieldmobi Frontline](https://www.g2.com/products/fieldmobi-frontline/reviews) A powerful data collection and field team management platform that keeps you connected to your entire field team and helps manage remote attendance and leaves, track work activities, expenses and timesheets as well as collect and manage important business information and resolve related issues. Comes with Fieldmobi Smart Notes to connect end users. **Who Is the Company Behind Fieldmobi Frontline?** - **Seller:** [Fieldmobi](https://www.g2.com/sellers/fieldmobi) - **Year Founded:** 2022 - **HQ Location:** Thane, IN - **Twitter:** @fieldmobi (33 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/fieldmobi/ (7 employees on LinkedIn®) ### 23. [Field Nexus](https://www.g2.com/products/field-nexus/reviews) Field Nexus is a cloud-based field service management app for service professionals to automate their workflows. This solution includes a native mobile app and complementary Web portal and serves a wide range of industries, such as HVAC, electrical, plumbing, pest control etc. Field Nexus helps companies ditch paperwork in favor of a digital solution. It offers features such as job scheduling, dispatching, payment processing, estimates, automated receipts and invoices, customer notifications, service agreements, PMA's, material and parts ordering management etc. Field Nexus also integrates seamlessly with QuickBooks Online software. This solution is available across the U.S. and Canada. **Who Is the Company Behind Field Nexus?** - **Seller:** [Metaware Labs](https://www.g2.com/sellers/metaware-labs) - **Year Founded:** 2012 - **HQ Location:** Toronto, CA - **LinkedIn® Page:** https://www.linkedin.com/company/3103206 (7 employees on LinkedIn®) ### 24. [FieldOPS](https://www.g2.com/products/fieldops/reviews) Field Service Software Modules-Starting with the dispatch board(s) for scheduling and dispatching along with customer equipment tracking. Additional software modules may be added initially or in the future as your company grows. **Who Is the Company Behind FieldOPS?** - **Seller:** [Mobilogic](https://www.g2.com/sellers/mobilogic) - **HQ Location:** PARIS, FR - **LinkedIn® Page:** http://www.linkedin.com/company/mobilogic (1 employees on LinkedIn®) ### 25. [FieldPad](https://www.g2.com/products/fieldpad/reviews) FieldPad is a comprehensive field documentation and reporting software designed to streamline data collection and management for teams operating outside traditional office environments. By consolidating field data—previously scattered across paper forms, emails, photo albums, and spreadsheets—into a single, user-friendly application, FieldPad enhances efficiency and accuracy. Its intuitive drag-and-drop builder allows users to create custom reports in minutes without any coding knowledge. The platform supports offline functionality, ensuring uninterrupted data capture in areas with limited connectivity. Key features include automated notifications that keep stakeholders informed without manual effort, public links enabling external submissions without requiring user accounts, and evidence-grade documentation with GPS tagging and timestamped photos. FieldPad's primary value lies in its ability to replace cumbersome manual processes with a unified digital solution, reducing errors, improving data integrity, and saving valuable time for field teams across various industries. **Who Is the Company Behind FieldPad?** - **Seller:** [FieldPad](https://www.g2.com/sellers/fieldpad) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ## What Is Field Service Management Software? [Customer Service Software](https://www.g2.com/categories/customer-service) ## What Software Categories Are Similar to Field Service Management Software? - [HVAC Software](https://www.g2.com/categories/hvac) - [CMMS Software](https://www.g2.com/categories/cmms) - [Route Planning Software](https://www.g2.com/categories/route-planning-software) --- ## How Do You Choose the Right Field Service Management Software? ### What You Should Know About Field Service Management Software ### What is Field Service Management Software? Field service management (FSM) software helps businesses manage all the resources that go into the process of FSM. Field service refers to any service delivered away from company property or offsite. These services typically involve dispatching workers or employees to specific client locations to install, repair, or maintain equipment or systems. FSM software enables companies to easily supervise such off-site employee activities monitoring, keeping transparency into every operation, vehicle tracking, and integration with other business systems.  **What Types of Field Service Management Software Exist?** **Cloud-based FSM** Cloud-based field service management solutions store data remotely, allowing access by multiple users at a given time. Cloud storage also prevents data loss due to malfunctioning computers or devices, which is beneficial to businesses with a large number of technicians in the field. Many cloud-based products are also priced on a monthly subscription model. **On-premises FSM** On-premise field service management solutions are more customizable and sometimes offer simpler integrations with already established systems. These products are often cheaper because they are one-time purchases. This can be a good choice for businesses where customizations are needed to meet business processes. ### What are the Common Features of Field Service Management Software? 1. **Work order management:** FSM software allows field service managers to manage all work order history in an easy-to-read dashboard. Work order management also helps field service workers place service requests and monitor real-time status updates. This makes repair and maintenance more efficient within the field. 2. **Scheduling:** FSM software offers scheduling features to help with project and employee management. Businesses can schedule routes and work schedules for field service workers months in advance so they can see their work ahead of time and make necessary arrangements in their schedules. 3. **Dispatching:** FSM software helps with the logistics of planning routes, choosing the right facilities, and ensuring that assets are used optimally. Dispatching features can help workers in the trucking industry find optimal driving routes that have less traffic, which can help them complete their tasks. 4. **Invoicing:** FSM software offers invoicing features that help manage field service sales transactions. This feature includes immediate invoicing directly from the field technician who completed the work, thus achieving a more streamlined, quicker payment cycle. 5. **Mobile apps:** Mobile apps help managers oversee field services on the go. Field service managers can monitor their workers, dispatch fleets, and schedule work for employees while they are traveling from site to site. 6. **Quote estimates:** Quote estimator features help prospective clients get a price estimate to help them with the decision to move forward with the service. Once a business sends out an estimate to a client, they have the option to accept or decline. If the client accepts within the quote estimator, businesses can start making the necessary arrangements to begin fieldwork. ### What are the Benefits of Field Service Management Software?  Field service management solutions can make a business more agile and efficient. This software provides features that dispatch technicians, schedule workers, track employee location, and access work, all via a mobile app which can vastly improve time management. Companies can also set key performance indicators that can help teams track and manage annual goals. **Increased efficiency and productivity:** FSM software helps optimize employee work schedules and service routes, track how and where assets and inventory are being used, report on productivity, and automate billing and customer interactions. This solution has totally replaced the traditional and manual system of keeping track of such data, thereby boosting both operational efficiency and employee productivity. **Error reduction:** FSM software helps collect, track, and analyze crucial data (like job completion times, expenses, and field notes), reducing the likeliness of errors in scheduling, completing, and billing work. These improvements can streamline the business’s operations and improve customer satisfaction. **Meeting customer expectations:** FSM software provides customer portals with easy online booking, automated notifications, reports, and invoicing, and more capability around customer-friendly features like consumer financing and recurring service plans.  **Optimal employee experience:** Relieved of administrative burdens, field workers can easily access essential resources, communicate effectively, receive schedules, and updates in one centralized place.  ### Who Uses Field Service Management Software? Field service management software is used by anyone working in field services—offsite or client location activities—such as installations, repairs, and services of equipment or systems. These include businesses that provide services in the fields of HVAC, property maintenance, healthcare, cable, telecommunications, and heavy engineering. FSM software helps streamline the day-to-day operations of fieldwork by improving communication between the onsite and offsite locations that field service workers must shift between. In a field service such as construction, for example, a manager can deploy his workers into an offsite location and then track and manage his workers during the day using FSM software. ### What’s the best field service management software for small businesses? For small businesses aiming to streamline operations, enhance customer service, and manage field teams efficiently, [leading small business field service management platforms](https://www.g2.com/categories/field-service-management/small-business) include: - [Connecteam](https://www.g2.com/products/connecteam/reviews) offers a mobile-first workforce management solution tailored for deskless teams. It provides features such as scheduling, time tracking, task management, and communication tools, making it ideal for small businesses seeking an all-in-one platform. - [Jobber](https://www.g2.com/products/jobber/reviews) is designed for home service businesses. It offers tools for scheduling, invoicing, client management, and payment processing. Its user-friendly interface and affordability make it a top choice for small enterprises. - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) provides a comprehensive solution for home service professionals, including features like online booking, dispatching, invoicing, and payment processing. It's known for its ease of use and robust functionality. ### What are the popular field management tools for medium-sized businesses? For medium-sized businesses aiming to optimize field operations and improve service delivery, leading field management tools include: - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) is a comprehensive platform designed for home and commercial service businesses. It offers features like dispatching, CRM, reporting, and marketing automation, making it suitable for growing companies. - [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) provides asset-centric field service management solutions, including work order management, inventory tracking, and analytics. It's ideal for medium-sized businesses seeking to enhance operational efficiency. - [Salesforce Field Service](https://www.g2.com/products/salesforce-field-service/reviews) integrates seamlessly with Salesforce CRM, offering tools for scheduling, dispatching, and real-time communication. It's a robust solution for medium-sized enterprises looking to unify their service operations. #### Software Related to Field Service Management Software [Accounting software](https://www.g2.com/categories/accounting) **:** Field service management software often integrates with accounting software to streamline payment cycles. This usually includes invoicing payments, automating accounts payable, and giving quote estimates. [CRM software](https://www.g2.com/categories/crm) **:** FSM software can integrate with CRM software for field managers to manage customer relationships. This can help field managers maintain relationships with recurring clients and gain leads on new clients that are in need of fieldwork. [ERP software](https://www.g2.com/categories/erp) **:** FSM software can integrate with ERP software for optimization of field service operations. It is important for a business to essentially connect between all the various departments. Successful project management is possible only with better resource planning. [Product lifecycle management (PLM) software](https://www.g2.com/categories/plm) **:** PLM software helps field service managers manage data during the development of a product from inception through the manufacturing, servicing, and disposal processes. Having PLM software integrated with field service management solution can help improve equipment development as well as maintenance. [GIS software](https://www.g2.com/categories/gis) **:** GIS software usually focuses on gathering, analyzing, and displaying geographical data to manage business operations. This can help field service managers by tracking the location of fleets and locating where field workers are in real time. It can also help field managers find the next location workers need to head to. If a project location changes, workers will be notified immediately so they can make the necessary changes. [Fleet management software](https://www.g2.com/categories/fleet-management) **:** Fleet management software helps field service businesses monitor, track, and create detailed performance reports on vehicle fleets.  ### Challenges with Field Service Management Software **Duplicate entries:** An issue that might arise from using FSM software is duplicate entries. Since field workers tend to write field reports manually, this can be tedious if they have to transfer them into the FSM software as well. This leads to wasted time and extra paperwork. **Lack of in-person communication:** Managing field workers through FSM software can leave no time for actual face-to-face communication. While field managers might feel as if they are managing their workers effectively through the cloud, it might lead to communication problems that would not arise if the problem was addressed in person. Businesses implementing FSM software must ensure to provide adequate time to address important issues in person. ### Which Companies Should Buy Field Service Management Software? **Mobile, healthcare, and real estate:** Industries such as mobile, healthcare, and real estate can use FSM software as they might use field service principles and tools in their work.  **Businesses with full-time employees and contractors:** Industries with full-time employees and independent contractors working side by side might require tools that can provide access and permissions based on the worker’s role.  ### How to Buy Field Service Management Software Different companies have different needs and objectives, so when looking for FSM software, there will be a number of factors to consider to find the best solution.  #### Requirements Gathering (RFI/RFP) for Field Service Management Software The primary goal when making a purchase decision for FSM software is to pick a software that is well aligned with the business’s desire and budget. For improving field service staff performance and allowing managers to easily monitor and improve team’s performance, the company may require a product that can capture even minute information from start of the process to completion of task.  Another key factor when requirement gathering for FSM software is to ensure it supports a company's future upgrade plans. It is a good practice to check with the software vendor if the FSM software can support the buyer in the long term as well.  Some important questions to ask when deciding on the field service management journey are: - What information can be captured in FSM software? - How accurate and real time can the information be captured? - Can the software provide real-time recommendations of asset availability? - Will the FSM software be used for legacy data centers or brand new ones? - Is the solution scalable to meet future requirements? - Does the FSM solution provide a high level of security? Answering these questions will help to define the scope of requirements for FSM software. **Create a long list** Once the customer has decided that they require FSM software to oversee their data center operations, the next step would be to make a long list of the best options that are presently available in the market. Long lists help eliminate software that does not provide critical functionality, thereby reducing the list to be more compact and precise.  **Create a short list** Once the list has been narrowed down, the customer can begin to compare different features and offerings of the FSM software as per the company’s needs. Pricing decisions are also taken to ensure that the software selected fits the IT budget. A highly efficient method of comparing various FSM software would be to opt for technology review platforms such as g2.com, which provide unbiased reviews and also provide different perspectives on the benefits or issues with various FSM software, and hear what other users have to say. **Conduct demos** Once the list has been further narrowed down, customers can then opt to check if the FSM software vendors are providing a live demo, or a free trial version (with limited functionality). FSM software is a significant commitment in terms of time and cost, and therefore making the right choice is critical for the customer. Customers can use the trial versions before finally committing to the purchase decision. #### Selection of Field Service Management Software  **Choose a selection team** Choosing the right team to work together on choosing the FSM software is a critical part of the process. This team will be in charge of identifying pain points to finally overseeing the entire implementation of FSM software.  ### What Does Field Service Management Software Cost? Field service management software can be a worthwhile investment for many businesses that handle a large volume of work orders. Subscription pricing, usually linked to the number of organizational users, is the most common pricing structure. Generally, subscription-based offerings have costs that start at $30–$50 per month for a single user and then increase by around $20–$30 per additional user per month for the most basic plans. Advanced tools and integrations typically require higher-priced subscription tiers that start at $100 or more per month.  ### Field Service Management Software Trends **Automation:** FSM software is automating more and more tedious tasks. Most of the automation applies to backend operations such as scheduling, dispatch management, contract, SLA and warranty management, and inventory management. The trend of automating these tedious tasks will help with streamlining the operational process. **Predictive maintenance:** A major trend in field service management is predicting when repairs will need to be made. Lots of field service managers are connecting their field service tools with [IoT management software](https://www.g2.com/categories/iot-management). This helps them actively monitor equipment health and set up predetermined measures to prevent potential damage. Some IoT tools can even simulate normal device behavior which lets them compare against the current device’s health. This way they can see if field devices are in the best possible condition.