# The Top 20 Easiest To Use Feedback Analytics Software

See the top Feedback Analytics Software products based on usability ratings. A product’s usability score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

The Top 20 Easiest To Use Feedback Analytics Software

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=See+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences&title=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use)

[![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use&via=G2dotcom)

[![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use)

[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Easiest+To+Use+Feedback+Analytics+Software+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ffeedback-analytics%3Ftab%3Deasiest_to_use%0aSee+the+top+Feedback+Analytics+Software+products+based+on+usability+ratings.+Compare+products+according+to+their+usability+scores+to+streamline+the+buying+process+and+quickly+identify+the+best+products+based+on+real+user+experiences)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

[Collapse AllExpand All](#)

Usability Score

Compare

[Expand/Collapse Glassbox](#)

#1

[![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox")](/products/glassbox/reviews)

[Glassbox](/products/glassbox/reviews)

9.7

[Expand/Collapse Glassbox](#)

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

5%

Mid Market

18%

Enterprise

77%

[Expand/Collapse Edge](#)

#2

[![Edge](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_495885f44c668c68e38ce3dff3b97498/eyerate-reviews-edge.png "Edge")](/products/eyerate-reviews-edge/reviews)

[Edge](/products/eyerate-reviews-edge/reviews)

9.4

[Expand/Collapse Edge](#)

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

66%

Mid Market

28%

Enterprise

6%

[Expand/Collapse Resonate CX](#)

#3

[![Resonate CX](https://images.g2crowd.com/uploads/product/hd_favicon/7103ff2fa8ce26596b322c7653fb9faf/resonate-cx.svg "Resonate CX")](/products/resonate-cx/reviews)

[Resonate CX](/products/resonate-cx/reviews)

9.3

[Expand/Collapse Resonate CX](#)

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.4

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

36%

Mid Market

29%

Enterprise

36%

[Expand/Collapse Birdeye](#)

#4

[![Birdeye](https://images.g2crowd.com/uploads/product/hd_favicon/514fe0a03abf96030f2ff069dc84ec93/birdeye.svg "Birdeye")](/products/birdeye/reviews)

[Birdeye](/products/birdeye/reviews)

9.2

[Expand/Collapse Birdeye](#)

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.2

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

48%

Mid Market

35%

Enterprise

17%

[Expand/Collapse SurveyMonkey](#)

#5

[![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](/products/surveymonkey/reviews)

[SurveyMonkey](/products/surveymonkey/reviews)

9.0

[Expand/Collapse SurveyMonkey](#)

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.1

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

36%

Mid Market

34%

Enterprise

29%

[Expand/Collapse OPINATOR](#)

#6

[![OPINATOR](https://images.g2crowd.com/uploads/product/hd_favicon/1631f0b175ed6e2698bdf744d7e642ae/opinator.png "OPINATOR")](/products/opinator/reviews)

[OPINATOR](/products/opinator/reviews)

8.7

[Expand/Collapse OPINATOR](#)

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.2

10.0

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

15%

Mid Market

31%

Enterprise

54%

[Expand/Collapse Featurebase](#)

#7

[![Featurebase](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_573194b4874816a4d5e5e28395fcedb9/featurebase.png "Featurebase")](/products/featurebase/reviews)

[Featurebase](/products/featurebase/reviews)

8.6

[Expand/Collapse Featurebase](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.5

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

90%

Mid Market

8%

Enterprise

2%

[Expand/Collapse Thematic](#)

#8

[![Thematic](https://images.g2crowd.com/uploads/product/hd_favicon/d764a7357a004e7c2755a9b816ef4312/thematic.svg "Thematic")](/products/thematic/reviews)

[Thematic](/products/thematic/reviews)

8.6

[Expand/Collapse Thematic](#)

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

17%

Mid Market

32%

Enterprise

51%

[Expand/Collapse Chattermill](#)

#9

[![Chattermill](https://images.g2crowd.com/uploads/product/hd_favicon/275ddd1ecb179bc29565f5a4f9be11ae/chattermill.svg "Chattermill")](/products/chattermill/reviews)

[Chattermill](/products/chattermill/reviews)

8.5

[Expand/Collapse Chattermill](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.2

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

8%

Mid Market

47%

Enterprise

45%

[Expand/Collapse Medallia Customer Experience](#)

#10

[![Medallia Customer Experience](https://images.g2crowd.com/uploads/product/hd_favicon/8b51395a78dd593b61bd23efdd512d12/medallia-customer-experience.svg "Medallia Customer Experience")](/products/medallia-customer-experience/reviews)

[Medallia Customer Experience](/products/medallia-customer-experience/reviews)

8.5

[Expand/Collapse Medallia Customer Experience](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.1

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

10%

Mid Market

22%

Enterprise

68%

[Expand/Collapse Customer Experience Solutions](#)

#11

[![Customer Experience Solutions](https://images.g2crowd.com/uploads/product/hd_favicon/10e0fc6f04938f2f7d0b05c608220888/acf-technologies-customer-experience-solutions.svg "Customer Experience Solutions")](/products/acf-technologies-customer-experience-solutions/reviews)

[Customer Experience Solutions](/products/acf-technologies-customer-experience-solutions/reviews)

8.5

[Expand/Collapse Customer Experience Solutions](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.8

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

24%

Mid Market

39%

Enterprise

36%

[Expand/Collapse dropthought](#)

#12

[![dropthought](https://images.g2crowd.com/uploads/product/hd_favicon/82e7f0df203d1f7f5f892f86f43fe136/dropthought.svg "dropthought")](/products/dropthought/reviews)

[dropthought](/products/dropthought/reviews)

8.5

[Expand/Collapse dropthought](#)

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.6

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

17%

Mid Market

75%

Enterprise

8%

[Expand/Collapse SurveySparrow](#)

#13

[![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow")](/products/surveysparrow/reviews)

[SurveySparrow](/products/surveysparrow/reviews)

8.4

[Expand/Collapse SurveySparrow](#)

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.7

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

69%

Mid Market

25%

Enterprise

7%

[Expand/Collapse TheySaid](#)

#14

[![TheySaid](https://images.g2crowd.com/uploads/product/hd_favicon/bafadd355678fcf846d83e9030af76de/theysaid-inc-theysaid.svg "TheySaid")](/products/theysaid-inc-theysaid/reviews)

[TheySaid](/products/theysaid-inc-theysaid/reviews)

8.4

[Expand/Collapse TheySaid](#)

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.9

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.0

9.8

Customer Segment Breakdown

Small Business

58%

Mid Market

30%

Enterprise

12%

[Expand/Collapse Gryphon ONE](#)

#15

[![Gryphon ONE](https://images.g2crowd.com/uploads/product/hd_favicon/4a6730b5c451ef1293c09e0201528db3/gryphon-one.svg "Gryphon ONE")](/products/gryphon-one/reviews)

[Gryphon ONE](/products/gryphon-one/reviews)

8.4

[Expand/Collapse Gryphon ONE](#)

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.7

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

11%

Mid Market

12%

Enterprise

77%

[Expand/Collapse Enterpret](#)

#16

[![Enterpret](https://images.g2crowd.com/uploads/product/hd_favicon/7e0c25be2f2e6cfa9cb2ac32d716d742/enterpret-inc-enterpret.svg "Enterpret")](/products/enterpret-inc-enterpret/reviews)

[Enterpret](/products/enterpret-inc-enterpret/reviews)

8.2

[Expand/Collapse Enterpret](#)

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.0

Ease of Use

Average: 9.1

8.2

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

11%

Mid Market

58%

Enterprise

31%

[Expand/Collapse Dialpad Connect](#)

#17

[![Dialpad Connect](https://images.g2crowd.com/uploads/product/hd_favicon/75aefaf31a2ce598ed3fa66b29d6cfc8/dialpad-connect.svg "Dialpad Connect")](/products/dialpad-connect/reviews)

[Dialpad Connect](/products/dialpad-connect/reviews)

8.1

[Expand/Collapse Dialpad Connect](#)

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.3

Ease of Use

Average: 9.1

8.4

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

58%

Mid Market

33%

Enterprise

10%

[Expand/Collapse Zonka Feedback](#)

#18

[![Zonka Feedback](https://images.g2crowd.com/uploads/product/hd_favicon/aff23b37db979a0bf6e53410a93f4a65/zonka-feedback.svg "Zonka Feedback")](/products/zonka-feedback/reviews)

[Zonka Feedback](/products/zonka-feedback/reviews)

8.1

[Expand/Collapse Zonka Feedback](#)

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

9.0

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

64%

Mid Market

30%

Enterprise

6%

[Expand/Collapse Bizrate Insights](#)

#19

[![Bizrate Insights](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_733f20e580f3bbafb4397cbb71c3a62c/bizrate-insights.png "Bizrate Insights")](/products/bizrate-insights/reviews)

[Bizrate Insights](/products/bizrate-insights/reviews)

8.1

[Expand/Collapse Bizrate Insights](#)

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.8

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

24%

Mid Market

52%

Enterprise

24%

[Expand/Collapse Canvs](#)

#20

[![Canvs](https://images.g2crowd.com/uploads/product/hd_favicon/b5cf5aa6a6d65d0da9860ab43ee3c858/canvs-ai-canvs.svg "Canvs")](/products/canvs-ai-canvs/reviews)

[Canvs](/products/canvs-ai-canvs/reviews)

8.1

[Expand/Collapse Canvs](#)

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.2

8.6

Ease of Use

Average: 9.1

8.2

Meets Requirements

Average: 9.0

8.1

Customer Segment Breakdown

Small Business

32%

Mid Market

27%

Enterprise

41%