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The Top 20 Easiest To Use Enterprise IT Management Software

See the top Enterprise IT Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

NinjaOne

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

47%

Mid Market

49%

Enterprise

Atera

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

60%

Mid Market

36%

Enterprise

Freshservice

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

17%

Mid Market

62%

Enterprise

21%

ManageEngine Endpoint Central

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

11%

Mid Market

66%

Enterprise

23%

TeamViewer

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.5

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

42%

Mid Market

36%

Enterprise

22%

OpsRamp

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

17%

Mid Market

30%

Enterprise

52%

N-able N-central

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.2

Ease of Use

Average: 9.0

8.2

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

61%

Mid Market

34%

Enterprise

Red Hat Smart Management

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

18%

Mid Market

73%

Enterprise

SolarWinds Observability

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

18%

Mid Market

37%

Enterprise

45%

#10

EV Reach

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

Mid Market

59%

Enterprise

32%

#11

Nerdio Manager

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

49%

Mid Market

23%

Enterprise

28%

#12

Kaseya VSA

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.0

Ease of Use

Average: 9.0

8.1

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

52%

Mid Market

41%

Enterprise

#13

Xurrent

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

20%

Mid Market

29%

Enterprise

51%

#14

AWS Systems Manager

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

29%

Mid Market

29%

Enterprise

42%

#15

Microsoft System Center

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

21%

Mid Market

33%

Enterprise

46%

#16

ManageEngine Endpoint Central MSP

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.0

8.2

Customer Segment Breakdown

Small Business

29%

Mid Market

52%

Enterprise

19%

#17

BackBox

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

19%

Mid Market

28%

Enterprise

53%

#18

Genuity

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

21%

Mid Market

71%

Enterprise

#19

ServiceNow IT Operations Management

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

10%

Mid Market

21%

Enterprise

69%

#20

Nicus

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.3

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Enterprise

100%