Paubox
Paubox is a HIPAA compliant email security platform designed for healthcare organizations. It provides outbound email encryption and AI-powered inbound email protection, helping organizations safeguard protected health information (PHI) without changing how staff or patients use email. Email remains a critical communication tool in healthcare, but standard platforms like Google Workspace and Microsoft 365 are not HIPAA compliant on their own. Paubox makes compliance automatic and enhances security to defend against evolving phishing and malware attacks, all while maintaining a seamless user experience. Paubox serves small to mid-sized healthcare organizations, clinics, and IT teams seeking reliable compliance, reduced risk, and simple management. Key capabilities: - Automatic outbound encryption: Every message is encrypted by default; recipients read emails directly in their inbox, without portals or passwords - AI-powered inbound email security: Detects and blocks phishing, spoofing, and malware using generative AI analysis - Seamless integration: Works with Google Workspace, Microsoft 365, and Microsoft Exchange without new workflows or domain changes - Compliance and control: Supports HIPAA compliance and minimizes human error in handling PHI - Additional tools: Archiving, Data Loss Prevention, Paubox Email API, and Paubox Marketing Benefits: - Simplifies compliance management and reduces IT workload - Improves patient and staff experience with frictionless secure email - Strengthens protection against modern email threats Paubox enables healthcare organizations to confidently use email as a secure, compliant, and user-friendly communication channel, eliminating guesswork for staff and helping IT teams protect against data breaches and compliance risk.
Average Rating: 4.9/5.0
Total Reviews: 649
How Do G2 Users Rate Paubox?
- Quality of Support: 9.7/10 (Category avg: 8.5/10)
- Archive Backup: 9.6/10 (Category avg: 9.2/10)
- Email Storage: 9.5/10 (Category avg: 9.1/10)
- Email Analysis: 9.4/10 (Category avg: 8.7/10)
Who Is the Company Behind Paubox?
- Seller: Paubox
- Year Founded: 2015
- HQ Location: San Francisco, CA
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Twitter: @PauboxHQ
16,577 Twitter followers -
LinkedIn® Page: www.linkedin.com
49 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, CEO
- Top Industries: Mental Health Care, Hospital & Health Care
- Company Size: 85% Small, 13% Medium
What Do G2 Reviewers Say About Paubox?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of Paubox, finding it simple to set up and integrate seamlessly.
- Users value the seamless security of Paubox, enhancing peace of mind while handling sensitive information effectively.
- Users commend the fantastic customer support from Paubox, highlighting their responsiveness and dedication to user satisfaction.
- Users value the peace of mind from Paubox's email security, ensuring HIPAA compliance and protecting sensitive information.
- Users find the setup ease of Paubox refreshing, enjoying quick integration and excellent customer support.
Cons
- Users find Paubox to be expensive, noting pricing concerns despite the perceived value and available incentives.
- Users experience occasional email delivery issues with Paubox, causing frustrations with missed messages and bounces.
- Users find Paubox setup to be difficult, though the support team provides helpful guidance during the process.
- Users find the email encryption visibility inadequate, as clients hesitate due to how different the emails appear.
- Users feel there are encryption visibility issues that could lead to confusion for recipients about email security.
What Are Recent G2 Reviews of Paubox?
"Seamless, HIPAA-Compliant Patient Email Communication with Paubox"
Rating: 5.0/5.0 stars
— Girish S.
"Seamless integration with Google Workspace, great tech support, totally secure email!"
Rating: 5.0/5.0 stars
— Adrienne D.
