The Top 20 eDiscovery Software

Check out this list of the top eDiscovery Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Everlaw

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

52%

Legal Services

40%

Government Administration

Law Enforcement

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.1

9.3

Ease of Doing Business With

Average: 8.5

9.6

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 8.1

9.2

Logikcull

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

58%

Legal Services

38%

Financial Services

Higher Education

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.1

9.2

Ease of Doing Business With

Average: 8.5

9.7

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 8.1

9.4

Relativity

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

61%

Law Practice

28%

Information Technology and Services

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.1

8.9

Ease of Doing Business With

Average: 8.5

8.9

Ease of Setup

Average: 8.5

8.3

Quality of Support

Average: 9.2

8.3

Ease of Admin

Average: 8.1

8.3

DISCO eDiscovery

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

51%

Law Practice

46%

Government Administration

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.1

Meets Requirements

Average: 9.1

9.3

Ease of Doing Business With

Average: 8.5

9.1

Ease of Setup

Average: 8.5

9.2

Quality of Support

Average: 9.2

9.3

Ease of Admin

Average: 8.1

9.5

Reveal (Platform)

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

55%

Consumer Services

20%

Consulting

16%

Law Practice

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.5

Meets Requirements

Average: 9.1

8.3

Ease of Doing Business With

Average: 8.5

8.9

Ease of Setup

Average: 8.5

8.4

Quality of Support

Average: 9.2

8.3

Ease of Admin

Average: 8.1

7.6

Lexbe eDiscovery Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

53%

Legal Services

42%

Real Estate

Wireless

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.9

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 8.5

9.7

Ease of Setup

Average: 8.5

9.3

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 8.1

9.7

CloudNine

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

47%

Accounting

20%

Legal Services

20%

Information Technology and Services

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.4

Meets Requirements

Average: 9.1

9.7

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 8.5

9.4

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 8.1

9.2

Nextpoint

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

61%

Legal Services

36%

Management Consulting

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.2

Meets Requirements

Average: 9.1

8.8

Ease of Doing Business With

Average: 8.5

9.9

Ease of Setup

Average: 8.5

9.1

Quality of Support

Average: 9.2

9.7

Ease of Admin

Average: 8.1

9.7

CloudNine LAW

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

45%

Legal Services

45%

Building Materials

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

10.0

Meets Requirements

Average: 9.1

9.8

Ease of Doing Business With

Average: 8.5

0.0

Ease of Setup

Average: 8.5

9.4

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 8.1

0.0

#10

Brainspace

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

44%

Education Management

22%

Higher Education

22%

Information Services

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.8

Meets Requirements

Average: 9.1

9.9

Ease of Doing Business With

Average: 8.5

9.3

Ease of Setup

Average: 8.5

7.9

Quality of Support

Average: 9.2

8.5

Ease of Admin

Average: 8.1

8.6

#11

Digital WarRoom

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

50%

Legal Services

44%

Financial Services

Information Technology and Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.7

Meets Requirements

Average: 9.1

9.1

Ease of Doing Business With

Average: 8.5

10.0

Ease of Setup

Average: 8.5

9.8

Quality of Support

Average: 9.2

10.0

Ease of Admin

Average: 8.1

8.7

#12

Casepoint

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

59%

Law Practice

32%

Banking

Investment Management

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.1

9.4

Ease of Doing Business With

Average: 8.5

10.0

Ease of Setup

Average: 8.5

9.3

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 8.1

9.2

#13

Onna

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

44%

Food & Beverages

22%

Information Technology and Services

22%

Computer Games

11%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.8

Meets Requirements

Average: 9.1

8.6

Ease of Doing Business With

Average: 8.5

9.8

Ease of Setup

Average: 8.5

8.6

Quality of Support

Average: 9.2

9.8

Ease of Admin

Average: 8.1

8.7

#14

Epiq Discovery

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

48%

Law Practice

42%

Government Administration

Semiconductors

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.1

Meets Requirements

Average: 9.1

8.4

Ease of Doing Business With

Average: 8.5

9.9

Ease of Setup

Average: 8.5

8.7

Quality of Support

Average: 9.2

9.5

Ease of Admin

Average: 8.1

9.6

#15

ZyLAB ONE

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

50%

Government Administration

17%

Higher Education

17%

Information Technology and Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.8

Meets Requirements

Average: 9.1

9.6

Ease of Doing Business With

Average: 8.5

0.0

Ease of Setup

Average: 8.5

0.0

Quality of Support

Average: 9.2

9.9

Ease of Admin

Average: 8.1

0.0

#16

Exterro E-Discovery

Overall Satisfaction Score

Top Industries of Reviewers:

Insurance

34%

Legal Services

30%

Oil & Energy

21%

Financial Services

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.6

Meets Requirements

Average: 9.1

8.8

Ease of Doing Business With

Average: 8.5

9.3

Ease of Setup

Average: 8.5

8.9

Quality of Support

Average: 9.2

8.9

Ease of Admin

Average: 8.1

9.0

#17

IPRO

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

52%

Law Practice

36%

Information Technology and Services

Banking

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.4

Meets Requirements

Average: 9.1

9.2

Ease of Doing Business With

Average: 8.5

9.0

Ease of Setup

Average: 8.5

8.0

Quality of Support

Average: 9.2

9.4

Ease of Admin

Average: 8.1

8.8

#18

Gimmal Discover

Overall Satisfaction Score

Top Industries of Reviewers:

Law Practice

38%

Higher Education

38%

Computer Software

13%

Building Materials

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.1

Meets Requirements

Average: 9.1

9.2

Ease of Doing Business With

Average: 8.5

9.6

Ease of Setup

Average: 8.5

9.6

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 8.1

9.8

#19

Microsoft Purview eDiscovery

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

50%

Alternative Dispute Resolution

25%

Computer Games

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

8.2

Meets Requirements

Average: 9.1

8.7

Ease of Doing Business With

Average: 8.5

10.0

Ease of Setup

Average: 8.5

10.0

Quality of Support

Average: 9.2

6.9

Ease of Admin

Average: 8.1

10.0

#20

Reveal Legal Hold

Overall Satisfaction Score

Top Industries of Reviewers:

Legal Services

43%

Law Practice

29%

Commercial Real Estate

14%

Hospitality

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 8.9

9.0

Meets Requirements

Average: 9.1

9.0

Ease of Doing Business With

Average: 8.5

7.3

Ease of Setup

Average: 8.5

9.0

Quality of Support

Average: 9.2

9.0

Ease of Admin

Average: 8.1

7.3

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