# Best Digital Experience Monitoring (DEM) Software - Page 2

## How Many Digital Experience Monitoring (DEM) Software Products Does G2 Track?

**Total Products under this Category:** 61

### Category Stats (Aug 2026)

- **Average Rating:** 4.55/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** OpManager Nexus (+0.77%) - Among all products in this category, OpManager Nexus recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Digital Experience Monitoring (DEM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 7,800+ Authentic Reviews
- 61+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Digital Experience Monitoring (DEM) Software
 ![G2 Grid® for Digital Experience Monitoring (DEM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/digital-experience-monitoring-dem/grids.png?focus%5B%5D=3824&focus%5B%5D=28305&focus%5B%5D=17351&focus%5B%5D=27540&focus%5B%5D=2056&focus%5B%5D=23848&focus%5B%5D=139215&focus%5B%5D=96648)

Highlighted products: Datadog, Contentsquare, OpManager Nexus, IBM Instana, Dynatrace, Glassbox, New Relic, and Cyara Platform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/digital-experience-monitoring-dem/grids.json?focus%5B%5D=datadog&focus%5B%5D=contentsquare&focus%5B%5D=opmanager-nexus&focus%5B%5D=ibm-instana&focus%5B%5D=dynatrace&focus%5B%5D=glassbox&focus%5B%5D=new-relic&focus%5B%5D=cyara-platform)

**Sponsored**

### Datadog

Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1799&secure%5Bchosen_at%5D=2026-08-11T12%3A35%3A35Z&secure%5Bdisplayable_resource_id%5D=1799&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1799&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=3824&secure%5Bresource_id%5D=1799&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fdigital-experience-monitoring-dem%3Fpage%3D2&secure%5Btoken%5D=e1dbc9a7f6bdb2f9c2938da6415dc86378647b5f9becc65e8976b7f77c221d43&secure%5Burl%5D=https%3A%2F%2Fwww.datadoghq.com%2Fdg%2Fmonitor%2Fdemo-request%2F%3Futm_source%3Dg2crowd%26utm_medium%3Dreview-site%26utm_campaign%3Ddg-coreplatform-multi-ww-en-coreplatform&secure%5Burl_type%5D=custom_url)

### [ThousandEyes](https://www.g2.com/products/thousandeyes/reviews)

Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time. With built-in AI and powerful ecosystem integrations, ThousandEyes enables IT teams to proactively detect, diagnose, and resolve issues before they impact end-user experiences. ThousandEyes is deeply integrated across Cisco's entire technology portfolio and beyond, enabling customers to deploy at scale while delivering assurance across Cisco's industry-leading Networking, Security, Collaboration, and Observability solutions.

**Average Rating:** 4.5/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate ThousandEyes?

- **Behavioral Analysis:** 9.4/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ThousandEyes?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Networking
- **Company Size:** 79% Large, 13% Medium

#### What Do G2 Reviewers Say About ThousandEyes?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **clear visibility** ThousandEyes provides, streamlining issue tracking and enhancing network performance efficiently.
- Users appreciate the **clear visibility and detailed insights** from ThousandEyes, enhancing network performance and saving time.
- Users value the **real-time visibility** of ThousandEyes, streamlining issue detection and enhancing network performance significantly.
- Users value the **clear visibility** provided by ThousandEyes, enabling real-time problem detection and efficient network management.
- Users value the **clear visibility** of ThousandEyes, enabling efficient real-time problem detection and network management.

##### Cons

- Users find the **complex configuration** challenging, requiring significant time and effort to navigate effectively.
- Users find the **complex interface** of ThousandEyes challenging, affecting their understanding of configuration and metrics.
- Users find the **complex setup** challenging due to a steep learning curve and overwhelming interface at first.
- Users often find **configuration difficulties** with ThousandEyes due to non-intuitive metric screens, hindering ease of use.
- Users find the **difficult learning** curve challenging, requiring significant time to grasp all the features effectively.

#### What Are Recent G2 Reviews of ThousandEyes?

**["Additional Features great for Network Visibility and Availability"](https://www.g2.com/survey_responses/thousandeyes-review-12098031)**

**Rating:** 4.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/thousandeyes-review-12098031)

**["Real-Time Network Visibility with Some Learning Curve"](https://www.g2.com/survey_responses/thousandeyes-review-12315384)**

**Rating:** 4.0/5.0 stars

_— Dev S._

[Read full review](https://www.g2.com/survey_responses/thousandeyes-review-12315384)

### [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews)

Powered by Cisco, AppDynamics is on a mission to help companies see their technology through the lens of the business so they can work as one to prioritize what matters most. We’re reinventing the observability space and simplifying the challenge of digital transformation for the world’s largest enterprises. In this era of unprecedented digital growth, the AppDynamics Business Observability Platform transforms organizations faster by providing business context deep into the technology stack, aligning teams around shared priorities, and enabling technologists to act with confidence and control. AppDynamics has been recognized by Gartner as a leader in the APM market for more than eight years and was positioned highest in ‘ability to execute’ in Gartner’s 2021 Magic Quadrant Report for APM.

**Average Rating:** 4.3/5.0

**Total Reviews:** 336

#### How Do G2 Users Rate Splunk AppDynamics?

- **Behavioral Analysis:** 7.6/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.9/10 (Category avg: 9.0/10)
- **Alerts:** 9.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Splunk AppDynamics?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Who Uses This:** Senior Software Engineer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 58% Large, 35% Medium

#### What Do G2 Reviewers Say About Splunk AppDynamics?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy integration** of AppDynamics with ITSM tools, enhancing their monitoring and operational efficiency.
- Users appreciate the **easy integration with ITSM tools** , enhancing their ability to monitor enterprise applications efficiently.
- Users find **ease of integration** with tools like ServiceNow enhances their experience with AppDynamics significantly.
- Users value the **easy integrations** with tools like Servicenow, enhancing connectivity and efficiency for application monitoring.
- Users value the **easy integration** with ITSM tools like ServiceNow for enhanced application performance monitoring.

##### Cons

- Users express concerns over **billing issues** , including high renewal costs and slow support timelines post-Cisco acquisition.
- Users express concern over **expensive renewal costs** and delayed support timelines post-Cisco acquisition impacting overall value.
- Users experience delays due to a **inefficient alert system** following Cisco's acquisition, impacting overall response times.
- Users express frustration with **poor customer support** , citing slow response times and unresolved product issues post-acquisition.
- Users express concerns about **high renewal costs** and extended timelines for product enhancements post-Cisco acquisition.

#### What Are Recent G2 Reviews of Splunk AppDynamics?

**["Best-in-Class Application Performance Monitoring with Splunk AppDynamics"](https://www.g2.com/survey_responses/splunk-appdynamics-review-13182989)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/splunk-appdynamics-review-13182989)

**["AppDynamics - A powerful analytics tool for business transactions and monitoring"](https://www.g2.com/survey_responses/splunk-appdynamics-review-9780843)**

**Rating:** 4.5/5.0 stars

_— Brajesh S._

[Read full review](https://www.g2.com/survey_responses/splunk-appdynamics-review-9780843)

#### What Are G2 Users Discussing About Splunk AppDynamics?

- [What is AppDynamics used for?](https://www.g2.com/discussions/what-is-appdynamics-used-for) - 1 comment

### [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews)

Hotjar by Contentsquare is a digital experience insights platform designed to help individuals, startups, and growing businesses understand what their website or web app visitors are doing — and why. Trusted by over 1 million websites across 180+ countries, it is the go-to behavior analytics tool for teams who want fast, actionable insights without needing a data analyst or a complex setup. At the core of the platform are three product areas: Observe, Ask, and Engage. Observe tools — including Heatmaps and Session Recordings — let you see exactly how users interact with your website. Heatmaps visualize where people click, scroll, and move, helping you spot areas of friction or missed opportunity at a glance. Session Recordings capture real user journeys so you can watch individual visits, identify behavior trends, and uncover bugs with console tracking. Ask tools — including Surveys and a Feedback Widget — bring the voice of your customers directly into the product experience. Run on-site or external surveys, trigger them at the right moment in the user journey, and choose from 30+ pre-built templates covering topics like churn, NPS, product satisfaction, and content relevance. Engage streamlines the entire user research process from end to end: recruit participants, schedule sessions, conduct interviews, and get automatic recordings and transcripts — all in one place. What sets Hotjar by Contentsquare apart is its combination of depth and simplicity. The tools are intuitive enough for marketers, designers, and product managers to use independently, yet powerful enough to surface meaningful insights that drive real decisions. Hotjar complements your existing analytics stack — tools like Google Analytics or Mixpanel — by adding the qualitative layer that explains the numbers.

**Average Rating:** 4.3/5.0

**Total Reviews:** 332

#### How Do G2 Users Rate Hotjar by Contentsquare?

- **Behavioral Analysis:** 9.0/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.0/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Hotjar by Contentsquare?

- **Seller:** [Contentsquare](https://www.g2.com/sellers/contentsquare)
- **Year Founded:** 2012
- **HQ Location:** Paris
- **Twitter:** @Contentsquare  
6,548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fbd69b63f9f068bc7214031737b0c8a00f8bbf6e088491795d42de1f1d27d33&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2566485%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,687 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Digital Marketing Specialist
- **Top Industries:** Marketing and Advertising, Computer Software
- **Company Size:** 52% Small, 37% Medium

#### What Do G2 Reviewers Say About Hotjar by Contentsquare?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Hotjar's interface **easy to use** , appreciating its clear insights into user interactions and UX improvements.
- Users value Hotjar's **clear user interaction insights** through heatmaps, enhancing understanding of UX across devices.
- Users value the **clear overview of user interactions** provided by Hotjar's heatmaps, enhancing their understanding of UX issues.
- Users find Hotjar **incredibly helpful** for understanding user interactions, allowing for quick identification and resolution of UX issues.
- Users value the **session replay feature** of Hotjar for its intuitive insights into user interactions and UX improvements.

##### Cons

- Users find the **analytics features limited** and encounter issues with session recording quotas and data filtering.
- Users experience **missing features** with Hotjar, particularly in heatmaps and advanced analytics capabilities.
- Users find the **difficult filtering** of session recordings can hinder detailed analysis and cause frustration during reviews.
- Users find the **pricing expensive** , especially as costs rise with increased usage and the need for multiple features.
- Users face **filtering issues** with Hotjar, as advanced options are needed for better data management.

#### What Are Recent G2 Reviews of Hotjar by Contentsquare?

**["Robust Insights, Exceptional Support"](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-13229455)**

**Rating:** 5.0/5.0 stars

_— Tiberiu A._

[Read full review](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-13229455)

**["Hotjar Makes Understanding User Behavior Fast and Intuitive"](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-12902944)**

**Rating:** 4.5/5.0 stars

_— Natanael G._

[Read full review](https://www.g2.com/survey_responses/hotjar-by-contentsquare-review-12902944)

#### What Are G2 Users Discussing About Hotjar by Contentsquare?

- [What is Hotjar used for?](https://www.g2.com/discussions/what-is-hotjar-used-for) - 1 upvote

### [Zipy](https://www.g2.com/products/zipy/reviews)

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can you do with Zipy? \> Understand user behaviour to avoid churn \> Monitor live users and real time errors to get actionable insights \> Reduce time to resolve JS and API errors with inbuilt dev tools \> Collaborate with your team members on customer experience problems \> Get customer journey video replay, network logs, console logs, and stack traces all in one place Who can use Zipy? Zipy is most useful for Product teams, Business Analysts, Customer Success, Customer Support and Developers who have to solve customer problems. What will you achieve with Zipy? \> Bring down TTR by 50% and save your support and development team’s debugging time \> Reduce customer churn by proactively fixing their problems \> Build a better product and GTM strategy based on user behaviour understanding by product and analyst teams

**Average Rating:** 4.9/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Zipy?

- **Behavioral Analysis:** 10.0/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 9.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Zipy?

- **Seller:** [Zipy](https://www.g2.com/sellers/zipy)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=96265437beb7e6442cf2efb0342962d4b954c59d51c661c32d087f90aae05a61&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzipyai%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 65% Small, 23% Medium

#### What Do G2 Reviewers Say About Zipy?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **session replay feature** for enhancing understanding of user interactions and improving application performance.
- Users value the **ease of use** of Zipy, making setup and insights effortless for enhanced decision-making.
- Users value Zipy for its **detailed analytics and error tracking** , significantly enhancing user experience and product improvements.
- Users value the **efficient issue detection** of Zipy, greatly enhancing their debugging and application performance monitoring capabilities.
- Users love the **amazing customer support** and the ease of use, enhancing product adoption and experience.

##### Cons

- Users report **slow loading** times occasionally, leading to missed sessions and sluggishness during event tracking.
- Users experience **slow performance** with Zipy, particularly on large datasets and during event tracking updates.
- Users often face **bug issues** with Zipy, including incorrect responses and missed recordings during session replays.
- Users face challenges with **error handling** , especially with noise and performance issues on large datasets in Zipy.
- Users find the **integration difficulty** with other tools a challenge, although features are improving over time.

#### What Are Recent G2 Reviews of Zipy?

**["Session Replay + Error Correlation: A Big Win with Fast Setup"](https://www.g2.com/survey_responses/zipy-review-12723154)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/zipy-review-12723154)

**["Game changer for UX and error tracking"](https://www.g2.com/survey_responses/zipy-review-11070011)**

**Rating:** 5.0/5.0 stars

_— Rishivansh P._

[Read full review](https://www.g2.com/survey_responses/zipy-review-11070011)

### [Splunk APM](https://www.g2.com/products/splunk-apm/reviews)

Splunk APM is critical to help provide visibility and context into your apps and services as your environment scales. Splunk APM provides the most advanced solution for engineers who build and troubleshoot modern applications; with full fidelity trace analysis to provide context across complex cloud and microservice environments, AI directed troubleshooting and high cardinality to identify and resolve problems faster, AlwaysOn Profiling to provide code level visibility of service bottlenecks, and OpenTelemetry standardization to provide greater flexibility and control as you embrace new technologies and processes.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Splunk APM?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Splunk APM?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 70% Large, 20% Medium

#### What Do G2 Reviewers Say About Splunk APM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **high-quality data** from Splunk APM, which enhances product quality and boosts customer satisfaction.
- Users value the **high-quality data** from Splunk APM, which significantly improves product quality and customer satisfaction.
- Users value the **high-quality data** from Splunk APM, which helps catch small issues and enhance customer satisfaction.
- Users appreciate the **high quality data** from Splunk APM, enhancing product quality and customer satisfaction.
- Users love the **high-quality error tracking** of Splunk APM, enhancing product quality and customer satisfaction.

##### Cons

- Users find the **inadequate reporting** capabilities of Splunk APM frustrating, as pulling specific logs is often challenging.
- Users find **inefficient log management** frustrating, wishing for an easier process to pull specific logs and reports.
- Users find it **difficult to pull specific logs** , wishing for an easier process in data reporting with Splunk APM.
- Users find it challenging to manage **log management issues** , wishing for an easier way to pull specific data reports.
- Users find **poor reporting** capabilities frustrating, wishing for simpler access to specific logs and data reports.

#### What Are Recent G2 Reviews of Splunk APM?

**["The best is app performance monitoring you can get!!"](https://www.g2.com/survey_responses/splunk-apm-review-5167352)**

**Rating:** 4.0/5.0 stars

_— Kevin V._

[Read full review](https://www.g2.com/survey_responses/splunk-apm-review-5167352)

**["Best tool to track logs and visualise same in graphical representation"](https://www.g2.com/survey_responses/splunk-apm-review-4784435)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/splunk-apm-review-4784435)

#### What Are G2 Users Discussing About Splunk APM?

- [How Splunk is used in performance monitoring?](https://www.g2.com/discussions/how-splunk-is-used-in-performance-monitoring)
- [Does Splunk have APM?](https://www.g2.com/discussions/does-splunk-have-apm)
- [How does Splunk APM work?](https://www.g2.com/discussions/how-does-splunk-apm-work)
- [What is APM in Splunk?](https://www.g2.com/discussions/what-is-apm-in-splunk)

### [Martello Vantage DX](https://www.g2.com/products/martello-vantage-dx/reviews)

Martello Vantage DX is the only Experience Management Solution purpose-built for Microsoft Teams and Office 365. IS MICROSOFT TEAMS DOWN? Know instantly which users are impacted, in which locations and who is responsible. Vantage DX transforms Microsoft Teams call performance data into monitoring insights. This allows you to detect, alert, and help prioritize all Teams issues. Whether at the user, location, network or tenant level. UNDERSTAND IN SECONDS THE ROOT CAUSE OF A MICROSOFT TEAMS OR MICROSOFT 365 ISSUE Martello Vantage DX constantly analyzes network quality from end-to-end, between your critical locations and users and Microsoft cloud services. This allows you to pinpoint exactly where any latency is introduced and who owns a Teams, SharePoint, OneDrive, Exchange, or Office Web app network quality issue. DETECT PERFORMANCE PROBLEMS IN REAL-TIME AND PREVENT ANY SERVICE DISRUPTIONS Martello Vantage DX immediately detects any Microsoft Teams slowness and Microsoft 365 service issues, giving you the information you need to fix these problems before they affect your business productivity. Synthetic transactions tests the entire set of Microsoft Modern Workplace features – including Teams, OneDrive, Exchange, SharePoint, Office Web Apps, Azure AD Connect, ADFS and more – on a 24/7 basis, from all your critical locations. MAXIMIZE OFFICE 365 AND MICROSOFT TEAMS ROI - Reduce mean time to repair (MTTR) and associated costs for any Microsoft 365 issue - Increase business productivity by ensuring the best quality of service - Lower total cost of ownership (TCO) while increasing user satisfaction

**Average Rating:** 4.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Martello Vantage DX?

- **Behavioral Analysis:** 9.2/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.2/10 (Category avg: 9.0/10)
- **Alerts:** 7.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Martello Vantage DX?

- **Seller:** [Martello](https://www.g2.com/sellers/martello)
- **Company Website:** martellotech.com
- **Year Founded:** 2009
- **HQ Location:** Ottawa, CA
- **Twitter:** @MartelloTech  
1,238 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d1541d0e2d3a690c77550cabeaa5968817817cc71335c17738468652c4aee3cc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmartello-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
53 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Medium, 30% Large

#### What Do G2 Reviewers Say About Martello Vantage DX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy implementation** of Martello Vantage DX, enhancing Microsoft Teams call quality and performance.
- Users value the **monitoring capabilities** of Martello Vantage DX for ensuring optimal Microsoft Teams call performance and reliability.
- Users appreciate the **excellent customer support** of Martello Vantage DX, lauding the knowledgeable staff for assistance.
- Users value the **easy integrations** with Microsoft 365, enhancing support and streamlining their service desk operations.
- Users value the **detailed analysis capabilities** of Martello Vantage DX, enhancing their understanding of O365 processes.

##### Cons

- Users find the **segmentation between platforms** complicates deployment and management of Martello Vantage DX.
- Users note that the **high cost** of Martello Vantage DX may be a barrier to entry for some.
- Users find the **learning curve for query creation** to be steep and time-consuming, impacting user experience.

#### What Are Recent G2 Reviews of Martello Vantage DX?

**["Increase your value as an MSP with Martello's DX Vantage Platform"](https://www.g2.com/survey_responses/martello-vantage-dx-review-11715817)**

**Rating:** 5.0/5.0 stars

_— Robert H._

[Read full review](https://www.g2.com/survey_responses/martello-vantage-dx-review-11715817)

**["Platform is great, the team is even better!"](https://www.g2.com/survey_responses/martello-vantage-dx-review-11686696)**

**Rating:** 4.5/5.0 stars

_— Justin F._

[Read full review](https://www.g2.com/survey_responses/martello-vantage-dx-review-11686696)

### [Splunk Observability Cloud](https://www.g2.com/products/splunk-observability-cloud/reviews)

Splunk Observability Cloud is a comprehensive, real-time monitoring and troubleshooting platform designed to provide full-stack visibility across any environment. By integrating application performance monitoring, infrastructure monitoring, and digital experience monitoring, it enables organizations to detect and resolve issues swiftly, ensuring optimal system performance and enhanced user experiences. Built on OpenTelemetry standards, Splunk Observability Cloud offers AI-driven insights and analytics, facilitating proactive management of complex, distributed systems. Key Features and Functionality: - Application Performance Monitoring (APM): Identifies and addresses application issues by combining related data into intuitive visuals, accelerating mean time to resolution (MTTR). - Infrastructure Monitoring: Provides instant visibility and real-time alerts to improve hybrid cloud performance. - Digital Experience Monitoring: Delivers insights into frontend performance through Real User Monitoring and Synthetic Monitoring, ensuring seamless user experiences. - AI-Powered Analytics: Utilizes machine learning-driven features like Service Maps and Trace Analytics to offer guided troubleshooting and faster issue resolution. - OpenTelemetry-Native: Ensures data ownership and control, preventing vendor lock-in and allowing consistent instrumentation across applications. - No Data Sampling: Collects and analyzes 100% of data with NoSample™ tracing, eliminating blind spots. - Log Observer Connect: Correlates logs stored in Splunk Platform with real-time metrics and traces, providing deeper context for software behavior. Primary Value and Problem Solving: Splunk Observability Cloud addresses the challenges of monitoring and managing complex, distributed systems by offering unified visibility and real-time troubleshooting capabilities. It empowers organizations to: - Accelerate Issue Resolution: By correlating metrics, traces, and logs, teams can quickly identify root causes, reducing downtime and improving system reliability. - Enhance User Experiences: Continuous monitoring of digital experiences ensures that performance issues are detected and resolved before impacting end-users. - Optimize Operational Efficiency: AI-driven insights and automated analytics streamline troubleshooting processes, allowing teams to focus on innovation rather than firefighting. - Maintain Data Control: The OpenTelemetry-native approach provides flexibility and prevents vendor lock-in, enabling organizations to adapt and scale their observability practices as needed. By integrating these capabilities, Splunk Observability Cloud enables organizations to maintain high system performance, deliver exceptional user experiences, and drive continuous innovation.

**Average Rating:** 4.3/5.0

**Total Reviews:** 55

#### How Do G2 Users Rate Splunk Observability Cloud?

- **Behavioral Analysis:** 8.3/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Splunk Observability Cloud?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 38% Large, 33% Small

#### What Do G2 Reviewers Say About Splunk Observability Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **detailed insights and analytics** from Splunk Observability Cloud, enhancing performance monitoring and issue resolution.
- Users value the **intelligent logging capabilities** of Splunk Observability Cloud for gaining detailed insights and analytics.
- Users find the **ease of use** in Splunk Observability Cloud significantly enhances their monitoring efficiency and productivity.
- Users value the **powerful monitoring and alerting features** of Splunk Observability Cloud for enhanced log insights.
- Users value the **intelligent logging management** in Splunk Observability Cloud, facilitating effective monitoring and insights.

##### Cons

- Users find **Splunk Observability Cloud's pricing too expensive** , suggesting a need for more economical options for small organizations.
- Users feel the **pricing issues** of Splunk Observability Cloud make it less accessible despite its strong features.
- Users find the **steep learning curve** challenging, requiring time and knowledge to navigate the Splunk Observability Cloud.
- Users find the **complex setup** of Splunk Observability Cloud difficult, impacting usability and debugging efforts.
- Users find the **difficult learning curve** challenging for beginners, impacting their initial experience with Splunk Observability Cloud.

#### What Are Recent G2 Reviews of Splunk Observability Cloud?

**["Centralized Telemetry and Real-Time Insights That Speed Up Troubleshooting"](https://www.g2.com/survey_responses/splunk-observability-cloud-review-13151687)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer & Network Security_

[Read full review](https://www.g2.com/survey_responses/splunk-observability-cloud-review-13151687)

**["Troubleshooter of Technology"](https://www.g2.com/survey_responses/splunk-observability-cloud-review-10073406)**

**Rating:** 4.0/5.0 stars

_— Lokesh V._

[Read full review](https://www.g2.com/survey_responses/splunk-observability-cloud-review-10073406)

#### What Are G2 Users Discussing About Splunk Observability Cloud?

- [What is Splunk IT Cloud used for?](https://www.g2.com/discussions/what-is-splunk-it-cloud-used-for)

### [Raygun](https://www.g2.com/products/raygun/reviews)

Get instant visibility into the health of your software to proactively identify and resolve issues before they impact your customers. Raygun's suite of digital experience monitoring tools surfaces actionable, customer-centric insights across your entire tech stack. Monitor and improve software quality and performance to deliver fast, error-free experiences that delight your customers and grow your business. Raygun's products cover three main areas, all fully integrated with each other to unlock deeply powerful insights, unlike anything your team has experienced before. Crash Reporting - Fix bugs with greater speed and accuracy. Go straight to the root cause of crashes and errors with granular diagnostics right down to the line of code. Replicate and resolve issues faster, improve reliability, and free up time for more meaningful work. Real User Monitoring - Deliver flawless software experiences. Understand your customer's digital experience with real-user insights you can trust across every user, session, and device. Monitor error and performance trends in real-time and proactively address business-critical issues before they impact your customers — and your revenue. APM - Out of this world application performance monitoring. Get unrivaled visibility into server-side performance. Uncover detailed, code-level insights into server-side performance with a comprehensive session trace breakdown that tells you exactly how your code executed, down to the millisecond. Raygun is the fastest way to improve your customers' digital experience. Try it for free today!

**Average Rating:** 4.3/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Raygun?

- **Behavioral Analysis:** 8.1/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.4/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Raygun?

- **Seller:** [Raygun](https://www.g2.com/sellers/raygun)
- **Year Founded:** 2007
- **HQ Location:** Wellington, New Zealand
- **Twitter:** @raygunio  
2,877 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f076692c953c24509e21c7c8d0c9bfd22dc6775178b3578e90ec8e8024a8f842&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2545833%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 55% Small, 37% Medium

#### What Do G2 Reviewers Say About Raygun?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **excellent ease of use** , allowing for smooth navigation and quick issue resolution.
- Users praise the **issue detection** capability of Raygun, as it efficiently identifies problems and suggests fixes.
- Users appreciate the **ease of issue identification** with Raygun, simplifying troubleshooting and providing effective solutions.
- Users praise Raygun for its **navigation ease** , highlighting the smooth and intuitive interface that enhances usability.
- Users appreciate the **ease of problem solving** with Raygun, quickly identifying issues and finding solutions.

##### Cons

- Users find it challenging to manage **error handling** due to confusing search results with similarly named databases.
- Users face challenges with **search functionality** , as non-exact queries yield ambiguous results among similarly named databases.
- Users face challenges with **filtering issues** when searching, leading to difficulty in identifying specific databases.
- Users find the **inefficient search functionality** frustrating, as it returns too many similar results without clear differentiation.
- Users find **search difficulty** challenging, as similar database names complicate error identification during searches.

#### What Are Recent G2 Reviews of Raygun?

**["Fast and Effective"](https://www.g2.com/survey_responses/raygun-review-5240508)**

**Rating:** 5.0/5.0 stars

_— Barrett F._

[Read full review](https://www.g2.com/survey_responses/raygun-review-5240508)

**["Great product to log the exceptions"](https://www.g2.com/survey_responses/raygun-review-7452190)**

**Rating:** 4.5/5.0 stars

_— Khanh N._

[Read full review](https://www.g2.com/survey_responses/raygun-review-7452190)

#### What Are G2 Users Discussing About Raygun?

- [What is Raygun used for?](https://www.g2.com/discussions/what-is-raygun-used-for)

### [VWO Insights - Web](https://www.g2.com/products/vwo-insights-web/reviews)

Find the unmet needs of your website visitors with VWO Insights - Web. Our powerful and precise behavior analytics engine, VWO Insights - Web, helps you identify bottlenecks and opportunities in your website visitors' purchase journeys. VWO Insights - Web stands apart as the only visitor behavior analytics solution in the market that offers a connected view of visitor behavior analytics, capturing the complete journey of website users. This unique capability allows businesses to access session recordings of every user visit, providing unprecedented insight into visitor interactions. Additionally, VWO Web Insights encompasses of four powerful tools – heatmaps, session recordings, surveys, and form field analytics – into a single, cohesive product. Our advanced segmentation filters let you hone in on specific user groups by device type, operating system, geography, user status (new or returning), language, and more. Custom event filters give you the power to track and analyze visitor actions during key moments in your website, providing the context you need to optimize the visitor experience. These insights drive informed decision-making, ultimately reducing churn and lifting conversion rates. Privacy is paramount; we ensure your data collection complies with GDPR, SOC2, and other privacy standards. Learn about our privacy practices at VWO Privacy Principles - https://vwo.com/compliance/privacy-principles/

**Average Rating:** 4.2/5.0

**Total Reviews:** 61

#### How Do G2 Users Rate VWO Insights - Web?

- **Behavioral Analysis:** 8.3/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10)
- **Alerts:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind VWO Insights - Web?

- **Seller:** [VWO AB Tasty](https://www.g2.com/sellers/vwo-ab-tasty)
- **Year Founded:** 2009
- **HQ Location:** PARIS, France
- **Twitter:** @ABTasty  
11,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=999c5952730de78c29f193f07f381226dd70ea920bf7a7dae24e0466652c1a3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1885711%2F&secure%5Burl_type%5D=linkedin_company_website)  
339 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 53% Medium, 32% Small

#### What Do G2 Reviewers Say About VWO Insights - Web?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of VWO Insights, enjoying quick installation and intuitive navigation.
- Users appreciate the **AI-driven summaries** and **advanced features** , enhancing usability and integration with GA4.
- Users value the **AI summarization** feature of VWO Insights for efficiently analyzing recordings and utilizing funnels and heatmaps.
- Users value the **AI summary of recordings** in VWO Insights, appreciating its convenience alongside funnels and heatmaps.
- Users value the **automation features** of VWO Insights, especially AI-driven recordings and convenient funnels and heatmaps.

##### Cons

- Users find the **limited features** of VWO Insights frustrating, particularly regarding survey responses and template options.
- Users find the **complexity issues** of VWO Insights frustrating, especially when making multiple customizations in the editor tool.
- Users find **customization difficult** , especially when using the core editor for multiple adjustments or complex needs.
- Users find the pricing of VWO Insights to be **expensive** , desiring more flexibility and customizable options.
- Users are frustrated by the **limited filtering options** for surveys and inability to view response recordings.

#### What Are Recent G2 Reviews of VWO Insights - Web?

**["Easy to Use, Simple to Integrate, and Packed with Relevant Insights"](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452)**

**Rating:** 4.0/5.0 stars

_— aman g._

[Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-12463452)

**["Easy to use"](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047)**

**Rating:** 4.5/5.0 stars

_— Marcella v._

[Read full review](https://www.g2.com/survey_responses/vwo-insights-web-review-11166047)

#### What Are G2 Users Discussing About VWO Insights - Web?

- [What is VWO Insights used for?](https://www.g2.com/discussions/what-is-vwo-insights-used-for)

### [Germain UX](https://www.g2.com/products/germain-ux/reviews)

Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience issues or drop off, finds where users spend precious time, identifies visitors' interests, and allows users to provide their feedback (NPS). Plus, our expert help is included at a fraction of your current cost – guaranteed.

**Average Rating:** 4.7/5.0

**Total Reviews:** 66

#### How Do G2 Users Rate Germain UX?

- **Behavioral Analysis:** 9.2/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 9.2/10 (Category avg: 9.0/10)
- **Alerts:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Germain UX?

- **Seller:** [Germain UX](https://www.g2.com/sellers/germain-ux)
- **Company Website:** Germainux.com
- **Year Founded:** 2006
- **HQ Location:** San Francisco, CA
- **Twitter:** @GermainUX  
182 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=383734d63d2d481d99d4ea954c8e7d843bcd56d44e9eb1c826bdb7e8f5a57e15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgermain-ux%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 82% Small, 15% Medium

#### What Do G2 Reviewers Say About Germain UX?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **prompt and affordable customer support** of Germain UX, enhancing their overall experience and efficiency.
- Users appreciate the **user-friendly interface** of Germain UX, enhancing efficiency and providing valuable insights effortlessly.
- Users value the **invaluable insights into user behavior** provided by Germain UX, enhancing decision-making and user experience.
- Users value the **invaluable insights into user behavior** provided by Germain UX, enhancing their website optimization strategies.
- Users appreciate the **user-friendly interface** of Germain UX, enhancing efficiency and improving their workflow significantly.

##### Cons

- Users report **display issues** with Germain UX, noting fields only appear on hover and a lack of mobile optimization.
- Users note the **incomplete data** with outdated documentation and insufficient multilingual support, impacting their overall experience.
- Users note a **lack of information** due to outdated documentation and insufficient live chat support for inquiries.
- Users note a **lack of multilingual support** , which limits accessibility for non-English speaking users.
- Users note **limited opportunities** for support improvements, including outdated documentation and insufficient multilingual assistance.

#### What Are Recent G2 Reviews of Germain UX?

**["Things I like about Germain UX"](https://www.g2.com/survey_responses/germain-ux-review-9096730)**

**Rating:** 5.0/5.0 stars

_— raynold o._

[Read full review](https://www.g2.com/survey_responses/germain-ux-review-9096730)

**["User-Friendly Monitoring with Excellent Support and Insights"](https://www.g2.com/survey_responses/germain-ux-review-11908580)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/germain-ux-review-11908580)

#### What Are G2 Users Discussing About Germain UX?

- [What is Germain APM used for?](https://www.g2.com/discussions/what-is-germain-apm-used-for) - 1 comment

### [Insightech](https://www.g2.com/products/insightech/reviews)

Insightech provides digital teams with clear digital experience insights unhindered by sampled or incomplete data. With Insightech you get all the tools to do thorough marketing reporting, page content analysis, conversion funnel optimisation and website re-platforming in one easy-to-install and run solution. Benefit from dedicated APAC region support, in-person training, workshops and webinars to ensure continued success as you advance your organisation's experience analytics capability.

**Average Rating:** 4.7/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Insightech?

- **Behavioral Analysis:** 8.6/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 8.3/10 (Category avg: 9.0/10)
- **Alerts:** 7.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Insightech?

- **Seller:** [Insightech](https://www.g2.com/sellers/insightech)
- **Year Founded:** 2019
- **HQ Location:** Sydney, NSW
- **Twitter:** @insightech\_com  
1,218 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=096e80a17bda34708d02c0894b77c37059283274afe46e07aec270c7f33fd30e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18022351&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 61% Medium, 22% Large

#### What Do G2 Reviewers Say About Insightech?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **robust analytics and tracking features** of Insightech, enabling insightful observations into user behavior.
- Users commend the **exceptional customer support** of Insightech, highlighting the knowledge and responsiveness of the support team.
- Users value the **insightful user behavior tracking** provided by Insightech, enabling effective adjustments to enhance website performance.
- Users find Insightech to be **incredibly easy to use** , with straightforward implementation and exceptional customer support.
- Users value the **robust filtering options** in Insightech, enabling insightful tracking and analysis of customer interactions.

##### Cons

- Users experience **recording issues** with Insightech, as sessions often have shutter and mouse tracking inaccuracies.
- Users experience **data inaccuracy** with Insightech, noting issues with recording quality and mouse tracking reliability.
- Users report experiencing **data loss** with recordings that can be unreliable, impacting the accuracy of session tracking.
- Users find the **difficult usability** of Insightech challenging, although assistance is available for setup guidance.
- Users report **inadequate tracking** with Insightech, experiencing issues like shuttering and missed mouse movements during recordings.

#### What Are Recent G2 Reviews of Insightech?

**["Insightech Delivers GDPR-Compliant UX Tracking, But Reporting & Support Have Gaps"](https://www.g2.com/survey_responses/insightech-review-12969915)**

**Rating:** 4.0/5.0 stars

_— Chmura Q._

[Read full review](https://www.g2.com/survey_responses/insightech-review-12969915)

**["Unified Behavior Insights, Room for Growth"](https://www.g2.com/survey_responses/insightech-review-12963781)**

**Rating:** 4.0/5.0 stars

_— Kalkman S._

[Read full review](https://www.g2.com/survey_responses/insightech-review-12963781)

#### What Are G2 Users Discussing About Insightech?

- [What is Insightech used for?](https://www.g2.com/discussions/what-is-insightech-used-for)

### [Panelbear](https://www.g2.com/products/panelbear/reviews)

Deliver an amazing experience to your website visitors. Get real time traffic insights, performance monitoring, and powerful alerting integrations - all in one tool.

**Average Rating:** 4.1/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Panelbear?

- **Behavioral Analysis:** 9.2/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 10.0/10 (Category avg: 9.0/10)
- **Alerts:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Panelbear?

- **Seller:** [Cronitor](https://www.g2.com/sellers/cronitor)
- **HQ Location:** San Francisco, US
- **Twitter:** @cronitorio  
686 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bf5537a4143b31690498b9c8a60f47aaee6dc131e7ef7c0c751858a2736906a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcronitor%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Are Recent G2 Reviews of Panelbear?

**["It is a very great platform to learn something new and addition into your knowledge"](https://www.g2.com/survey_responses/panelbear-review-9617527)**

**Rating:** 5.0/5.0 stars

_— Pranali W._

[Read full review](https://www.g2.com/survey_responses/panelbear-review-9617527)

**["Digital Marketing"](https://www.g2.com/survey_responses/panelbear-review-8116354)**

**Rating:** 5.0/5.0 stars

_— Kaleem U._

[Read full review](https://www.g2.com/survey_responses/panelbear-review-8116354)

#### What Are G2 Users Discussing About Panelbear?

- [What is Panelbear used for?](https://www.g2.com/discussions/what-is-panelbear-used-for)

### [OpenText Operations Bridge (OpsBridge)](https://www.g2.com/products/opentext-operations-bridge-opsbridge/reviews)

Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities. Problems identified using a Vertica big data lake and machine learning, for example, to identify significant logs, can be manually or automatically remediated with flexible runbook automation and orchestration. These capabilities also apply to over 200 integrations with third-party tools and technology stacks. Executive stakeholders gain actionable insight on any device that has a browser with tailored dashboards showing vital status, business, and IT KPIs. Hybrid Cloud Monitoring for the Digital Enterprise Hybrid IT has quickly become the new normal, and IT operations teams are expected to offer both cloud and on-premises infrastructure options, whichever best meets the needs of the application or service. IT operations teams must adapt to new technologies, adopt new cloud vendors and other services chosen by the business, and monitor new applications and application releases with increasing frequency. OpenText™ OpsBridge exploits all AIOps capabilities to consolidate and analyze all your data. It reduces event volumes, isolates root-cause, and provides chatbots for ChatOps. It includes automation to remediate problems quickly while reducing human error with over 8000 provided runbook – or you can build your own. Deliver What the Business Needs When It Needs It Designed to deliver real business value, OpenText™ OpsBridge integrates all your tools and automates manual tasks. It focuses operations teams on the business services and users being impacted by automatically identifying root cause faster than ever before possible. Built-in AIOps intelligent analytics drives historical analysis, applying machine learning and 50+ patented algorithms to logs, events, metrics, and topology, which is so much more powerful than search alone. Key Benefits - Increased effectiveness (time, money, resources) of tools and services - Reduced effort and time to process service requests and resolve problems - Confidence from the lines of business in IT’s ability to deliver consistent, compliant services - Business needs and strategy that are on time and budget, and in stronger collaboration with IT - Reduced business risk, better service price performance, and accelerated time-to-market for new services Key Features - Automated Hybrid IT Discovery and Monitoring: Discovery and monitoring consolidates and exploits all your data types (events, metrics, logs, and topology) within a dynamically updated and accurate model. It shows the impact of incidents, ensuring no new service goes overlooked with dynamic top-down and bottoms-up service modeling and with monitoring automation. Aggregate all our your Hybrid IT resources into a single view with 200+ technology integrations. OpsBridge solution templates and management packs provide in-depth domain-specific monitoring, including infrastructure, databases, Microsoft environments, SAP environments, middleware, cloud, big data, application platforms, automation, load balancers, and web servers. The data is integrated into collect once store one technology (COSO), a containerized common data collection and storage for real-time streaming data ingestion and processing. - Consolidate Data and Reduce Noise: IT experts advise that the application of common data ingestion and algorithmic Big Data driven analytics to all your data is the key to improving service excellence. OpsBridge includes analytics and incorporates 50+ patents for high-speed, high-volume data analysis. Automated log, metric, and event analysis, plus anomaly detection, proactively alerts operators to abnormal activity and uncovers the most relevant insights from hundreds of millions of records to help your team better prioritize. With “time machine” replay, which correlates disparate data over any time range and in relation to topology graphs, users can visualize with ease when the problem started and find the offending resource. To enhance your control of virtualized resources and dynamically changing workloads, OpsBridge proposes optimized recipes for your resources. These recipes give you the ability to visualize resources, forecast their allocation impact, and master costs to set the right level of service. - Automated AIOps: OpsBridge incorporates all 11 AIOps capabilities, from agent-based intelligence and real-time performance analytics to multi-mode stream-based and topology-based correlation of event streams over time and across dependencies. - Robotize Processes and Remediation: With more than 8,000 runbooks to choose from, including hundreds of out-of-the-box integrations to popular IT Service Management tools, OpsBridge simplifies and accelerates the automation of tasks such as remedial actions, notifications, and recovery procedures. Orchestration of complex and conditional execution and rollback provides the means to strengthen compliance, remove manual errors, and develop IT Process Automation (ITPA) to slash costs and drive compliance, releasing rare resources for more critical business priorities. Adapting to changing circumstances is a core requirement for an agile organization. That’s the DevOps methodology, and OpsBridge supports it with: \> A dynamically updating model that reflects the deployment of new application and infrastructure instances, automatically activating the required monitoring. \> Robotized features for ChatOps-based collaboration across teams and tools such as Sitescope, OpsBridge Reporter and Operations Orchestration \> Automated tasks capture and share vital production information to the extended teams, as well as activating alternative configurations to keep your business on track. - Analyze Application Health: OpsBridge provides probes dispersed across the world to measure service quality, control SLAs, and application health. That data is also fed to COSO, processed by the AIOps based analytics, and shown in reports and dashboards. - Customize Dashboards and Reporting: The Business Value Dashboard (BVD) can exploit all the status and KPI data at your disposal to provide a TV-like, live channel of business and IT news that the BVD “paints” onto any device with a browser. BVD software can display online information—such as internet news feeds, live programs, and streaming videos—in views developed using popular office tools. BVD can consume historical data stored in COSO, preprocessing, and analyzing that data before being displayed for reporting. OpsBridge Performance Engine and BVD provide highly scalable, real-time performance collection, analysis, and graphing for hundreds of metrics and consume data from COSO. You can build and combine different metrics and IT status information into powerful dashboards you can quickly tailor into domain-specific or contextually-specific dashboard mashups. Supported Technologies Management Packs are domain-specific add-ons to OpsBridge that provide pre-programmed intelligence for that domain, domain-specific reports, and correlation rules. Full details are available here: https://www.microfocus.com/media/data-sheet/operations\_bridge\_ds.pdf - Infrastructure AIX CentOS Cluster Debian HPE-UX HyperV IBM LPAR KVM Oracle Enterprise Linux RedHat Solaris Solaris Zone SUSE Ubuntu VMware vSphere Windows XEN - Databases Cassandra Couchbase Apache CouchDB Informix Marklogic Microsoft SQL Server MongoDB MySQL Oracle Database Oracle RAC PostgreSQL Riak SAP Sybase ASE - Microsoft Environments Microsoft Active Directory Microsoft Azure Microsoft Exchange Server Microsoft IIS Microsoft SharePoint Server Microsoft Skype for Business - SAP Environments SAP SAP HANA - Middleware Apache ActiveMQ Apache Kafka Apache Tomcat Apache Web Server Glassfish IBM WebSphere Application Server iPlanet JBoss Memcached Oracle Weblogic Application Server Rabbit MQ Redis Varnish - Cloud Amazon Services (EC2, EBS, ECS, Dynamo DB, Beanstalk Services, AWS Service Status, RDS, ASG, ELB, SQS, RedShift, KMS, S3, AWS Billing, AWS Service Health Dashboards) Microsoft Azure (Azure Data Factory, Azure Data Lake, Virtual Machines, Azure SQL, Storage Account, Azure App Service Plan, Azure Web Apps, Azure Active Directory Discovery, Activity Logs, Windows Activity Logs hosted on the Azure environment, Azure Load Balancer, Multi-instance support for Storage account service) Google Cloud Platform OpenStack Kubernetes - Big Data Apache Falcon Apache Flume Apache Oozie Apache Spark Apache Storm Apache Zookeeper Hadoop (Apache, Cloudera distributions) HBase Micro Focus Vertica Database Solr - Application Platforms Docker (certified) Node.js - Automation Chef Jenkins - Generic BIND DHCP File Change Monitor FTP server Generic SMTP JMX Microsoft .NET OpenSSH Perfmon SNMP - Load Balancer HAProxy Nginx - Partner IBM AS/400 IBM DB2 IBM Mainframe - Web Server gUnicorn HTTP Lighttpd - Others Github Postfix - Integrations are connectors to other tools that bring in their data for display and analysis: Ambari AppDynamics Aternity BMC Impact Manager BMC Remedy CA Spectrum Cherwell ITSM CollectD DynaTrace APM (Compuware) Dynatrace Data Center RUM (Do IT WiSE) Dynatrace Data Center RUM (J9) Dynatrace Synthetics (Do IT Wise) ExtraHop Networks Helion Monasca HEP OneView HPE Systems Insight Manager IBM NetCool IBM Tivoli (J9) OpenText™ APM OpenText™ AppPulse Active / Mobile OpenText™ ArcSight Logger / ESM OpenText™ AppManager OpenText™ Network Node Manager i (NNMi) OpenText™ Operations Manager for UNIX OpenText™ Operations Manager for Windows OpenText™ Service Manager OpenText™ Universal CMDB Microsoft SCOM Nagios New Relic Nutanix Oracle Enterprise Manager Propel Service Exchange RemedyForce / Salesforce SAP Solution Manager Service Anywhere ServiceNow (AppLink) ServiceNow (Do IT WiSE) Solarwinds Network Performance Monitor Solarwinds Server and Application Monitor Splunk VMWare vCenter Operations Manager VMware vRealize Operations (VROPS) xMatters Zabbix Zenoss

**Average Rating:** 4.0/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate OpenText Operations Bridge (OpsBridge)?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind OpenText Operations Bridge (OpsBridge)?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Retail
- **Company Size:** 106% Large, 3% Small

#### What Do G2 Reviewers Say About OpenText Operations Bridge (OpsBridge)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency.
- Users commend the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency.
- Users appreciate the **monitoring ease** of OpenText OpsBridge, making infrastructure management straightforward and efficient.
- Users appreciate the **powerful infrastructure monitoring** capabilities of OpenText OpsBridge, enhancing their operational efficiency significantly.

##### Cons

- Users report significant **delay issues** with support, as tickets often remain unresolved for extended periods.
- Users experience significant **delays** with the support team, with unresolved tickets and unnecessary requests prolonging issues.
- Users face challenges with the **logging issues** as the support team often asks for irrelevant logs, delaying resolutions.
- Users are frustrated with the **poor support team** , as many tickets remain unresolved for extended periods.
- Users express frustration over **poor customer support** , as unresolved tickets lead to wasted time and ineffective assistance.

#### What Are Recent G2 Reviews of OpenText Operations Bridge (OpsBridge)?

**["Streamlining IT Operations with Micro Focus Operations Bridge (OpsBridge)"](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-7960528)**

**Rating:** 5.0/5.0 stars

_— Shubham D._

[Read full review](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-7960528)

**["Micro focus - operation manager"](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-6536212)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/opentext-operations-bridge-opsbridge-review-6536212)

#### What Are G2 Users Discussing About OpenText Operations Bridge (OpsBridge)?

- [What is Micro Focus Operations Bridge (OpsBridge) used for?](https://www.g2.com/discussions/what-is-micro-focus-operations-bridge-opsbridge-used-for)

### [Blue Triangle](https://www.g2.com/products/blue-triangle/reviews)

Every red light is not the same. Nor is every business opportunity. Blue Triangle gives you unified tracking of technical, security, business and marketing KPIs like broken links, out of stock, bounce and exit rates and much more – all in a single customizable dashboard. Digital experience monitoring is just part of the story. Imagine the power of actionable insights that tell you which problems are robbing you of the most revenue, so you can fix them before they impact your site. Unlike observability tools or digital experience management solutions, Blue Triangle starts and ends with business outcomes. First, quantify the revenue loss from user friction on your website or mobile app. Then, prioritize where to deploy limited time and resources to resolve friction points based on business and customer experience impact. Lastly, validate the actual business outcomes from your site optimization efforts to prove ROI.

**Average Rating:** 4.7/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Blue Triangle?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Blue Triangle?

- **Seller:** [Blue Triangle Technologies](https://www.g2.com/sellers/blue-triangle-technologies)
- **Year Founded:** 2011
- **HQ Location:** Mechanicsville, VA
- **Twitter:** @\_BlueTriangle  
297 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e61c923bccea6d3bb29a901bc9200cda09dff92a336137dfff6962d4c89256c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2609508%2F&secure%5Burl_type%5D=linkedin_company_website)  
15 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 60% Large, 27% Medium

#### What Are Recent G2 Reviews of Blue Triangle?

**["Real user monitoring with Blue Triangle is fantastic!"](https://www.g2.com/survey_responses/blue-triangle-review-2384467)**

**Rating:** 5.0/5.0 stars

_— Richard S._

[Read full review](https://www.g2.com/survey_responses/blue-triangle-review-2384467)

**["Companies interested in third level information"](https://www.g2.com/survey_responses/blue-triangle-review-10021076)**

**Rating:** 4.5/5.0 stars

_— Amany E._

[Read full review](https://www.g2.com/survey_responses/blue-triangle-review-10021076)

#### What Are G2 Users Discussing About Blue Triangle?

- [What is Blue Triangle Digital Experience Management used for?](https://www.g2.com/discussions/what-is-blue-triangle-digital-experience-management-used-for)

### [Alokai](https://www.g2.com/products/alokai/reviews)

Alokai is a comprehensive Frontend as a Service solution that helps you build, deploy, and manage enterprise ecommerce storefronts smarter. It's a plug-and-play solution that frees you from monolithic constraints and allows you to introduce changes faster, easier, and safer. Alokai provides all the tools to embrace composable commerce and start the digital transformation for your ecommerce business hassle-free. We simplify composable architecture, provide guidance every step of the way, and accelerate your implementation process, ensuring faster time-to-market and maximized ROI. Benefits you get with Alokai: \> Get to market 50% faster with ready integrations \> Improve performance and address issues instantly \> Keep your ecommerce backend with new flexibility \> De-risk transformation to composable commerce Alokai Storefront - A production-ready application covering an end-to-end ecommerce journey with out-of-the-box and custom integrations. Alokai Connect - An orchestration API layer facilitating communication between your storefront and third-party integrations. Thanks to Alokai Connect, you can unite your ecommerce platform, CMS, and all third-party vendors in one place. Forget about spaghetti code once and for all and see how simple composable commerce can get. Alokai Cloud - Cloud hosting explicitly optimized for ecommerce frontends, allowing you to scale from day one. Lower your TCO and handle the highest demand spikes with ease, thanks to auto-scaling. Maintain peace of mind with the global network of CDNs for maximum reliability of your international operations. Minimize the risks and increase efficiency with the latest Cloud solutions. Alokai Console - A dedicated monitoring and management hosting solution that provides real-time insights into your storefront’s performance. Keep up with the key metrics of your storefront and react to any issue instantly, thanks to real-time alerts. Eliminate unnecessary spending and get your data under control with our frontend monitoring solution. Storefront UI - A free, open-source library of ready-made UI components designed specifically for ecommerce. Built for React and Vue.js, Storefront UI significantly speeds up the frontend development of modern online stores.

**Average Rating:** 4.3/5.0

**Total Reviews:** 29

#### How Do G2 Users Rate Alokai?

- **Behavioral Analysis:** 0.0/10 (Category avg: 8.2/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Real-Time Monitoring:** 6.7/10 (Category avg: 9.0/10)
- **Alerts:** 5.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Alokai?

- **Seller:** [Alokai](https://www.g2.com/sellers/alokai)
- **Year Founded:** 2020
- **HQ Location:** Warsaw, Poland
- **Twitter:** @useAlokai  
4,890 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d1f9669947706fe10aa83280b144f0b2996cc1ac8a2049f7931d61af9f422e23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fusealokai%2F&secure%5Burl_type%5D=linkedin_company_website)  
74 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 67% Small, 25% Large

#### What Do G2 Reviewers Say About Alokai?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **responsive and knowledgeable customer support** of Alokai, enhancing their overall experience with the platform.
- Users appreciate the **intuitive and user-friendly interface** of Alokai, making navigation and feature access seamless.
- Users appreciate the **scalability** of Alokai, seamlessly integrating with numerous tools for customizable solutions.
- Users love the **wide range of integrations** in Alokai, allowing seamless connections with various third-party tools.
- Users value the **flexibility** of Alokai, appreciating its seamless integrations and customizable solutions for diverse business needs.

##### Cons

- Users experience **integration issues** with Alokai, requiring extra configuration for certain tools, which can impact deployment efficiency.
- Users note the **limited customization** in Alokai, finding administration capabilities and support for niche tools lacking.
- Users find the **poor documentation** of Alokai to hinder troubleshooting and exploring advanced features effectively.
- Users find that the **technical expertise required** limits customization and complicates troubleshooting in Alokai.
- Users find **admin limitations** in Alokai frustrating, particularly due to lack of SSH access and difficult log browsing.

#### What Are Recent G2 Reviews of Alokai?

**["Project management experience migrating from Magento to Contentstack + Alokai frontend"](https://www.g2.com/survey_responses/alokai-review-11124558)**

**Rating:** 5.0/5.0 stars

_— Ivan B._

[Read full review](https://www.g2.com/survey_responses/alokai-review-11124558)

**["Solid and vary raliable tool"](https://www.g2.com/survey_responses/alokai-review-11125433)**

**Rating:** 4.0/5.0 stars

_— Bartosz S._

[Read full review](https://www.g2.com/survey_responses/alokai-review-11125433)

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[Browse Digital Experience Monitoring (DEM) Themes](/categories/digital-experience-monitoring-dem/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 10, 2026

Digital experience monitoring (DEM) software tracks and optimizes web-based resources and the end-user experience, combining active (simulated) traffic monitoring and real-user monitoring to analyze both theoretical performance and live user behavior, helping businesses understand application performance and identify where the user experience suffers.

### Core Capabilities of DEM Software

To qualify for inclusion in the Digital Experience Monitoring category, a product must:

- Provide end-user experience monitoring capabilities
- Constantly monitor application performance
- Integrate active and passive user monitoring

### Common Use Cases for DEM Software

IT operations and web performance teams use DEM software to maintain high-quality digital experiences across applications and sites. Common use cases include:

- Monitoring real-user interactions to identify experience degradation across browsers, devices, and geographies
- Running synthetic monitoring to proactively detect performance issues before real users are affected
- Analyzing traffic patterns and user navigation to optimize application usability and performance

### How DEM Software Differs from Other Tools

There is some overlap between DEM solutions and [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), but performance monitoring covers only one component of the digital experience. While APM tools provide deeper technical analysis and logging functionality, DEM solutions extend into user experience monitoring and optimization, making them complementary rather than interchangeable.

### Insights from G2 on DEM Software

Based on category trends on G2, the combination of synthetic and real-user monitoring stand out as a standout differentiator. Faster identification of user experience issues and improved application reliability stand out as primary outcomes of adoption.

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