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The Top 20 Easiest To Use Customer Revenue Optimization (CRO) Software

See the top Customer Revenue Optimization (CRO) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Squivr

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.6

10.0

Ease of Use

Average: 8.8

10.0

Meets Requirements

Average: 8.9

10.0

Customer Segment Breakdown

Small Business

41%

Mid Market

37%

Enterprise

22%

dealpad

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.6

10.0

Ease of Use

Average: 8.8

10.0

Meets Requirements

Average: 8.9

10.0

Customer Segment Breakdown

Small Business

10%

Mid Market

87%

Enterprise

Accord

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.7

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

40%

Mid Market

47%

Enterprise

14%

Aviso

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.5

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 8.9

9.4

Customer Segment Breakdown

Small Business

Mid Market

47%

Enterprise

45%

ChurnZero

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.4

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

30%

Mid Market

63%

Enterprise

Vitally

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.9

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

43%

Mid Market

54%

Enterprise

Clari

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.8

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 8.9

8.8

Customer Segment Breakdown

Small Business

11%

Mid Market

47%

Enterprise

41%

Planhat

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.5

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

33%

Mid Market

60%

Enterprise

Gainsight Customer Success

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.6

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

Mid Market

58%

Enterprise

33%

#10

Zomentum Grow

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.4

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 8.9

9.8

Customer Segment Breakdown

Small Business

97%

Mid Market

#11

Catalyst

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.6

Ease of Use

Average: 8.8

9.0

Meets Requirements

Average: 8.9

8.5

Customer Segment Breakdown

Small Business

14%

Mid Market

76%

Enterprise

10%

#12

Prolifiq.ai CRUSH

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.3

Ease of Use

Average: 8.8

9.0

Meets Requirements

Average: 8.9

9.3

Customer Segment Breakdown

Small Business

25%

Mid Market

62%

Enterprise

13%

#13

Recapped.io

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.5

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 8.9

8.9

Customer Segment Breakdown

Small Business

44%

Mid Market

46%

Enterprise

10%

#14

Totango

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.7

Ease of Use

Average: 8.8

8.1

Meets Requirements

Average: 8.9

8.4

Customer Segment Breakdown

Small Business

23%

Mid Market

58%

Enterprise

19%

#15

CustomerSuccessBox

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.6

9.0

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 8.9

8.7

Customer Segment Breakdown

Small Business

22%

Mid Market

73%

Enterprise

#16

ClientSuccess

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.6

8.3

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 8.9

8.3

Customer Segment Breakdown

Small Business

42%

Mid Market

56%

Enterprise

#17

DemandFarm

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.6

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 8.9

9.1

Customer Segment Breakdown

Small Business

Mid Market

58%

Enterprise

33%

#18

People.ai

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.7

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 8.9

8.5

Customer Segment Breakdown

Small Business

Mid Market

33%

Enterprise

58%

#19

Upland Altify

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.9

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 8.9

8.3

Customer Segment Breakdown

Small Business

15%

Mid Market

31%

Enterprise

54%

#20

Upland RO Innovation

6.7

Overall Usability Score

6.7

Usability Score Breakdown

Ease of Admin

Average: 8.6

7.8

Ease of Use

Average: 8.8

7.2

Meets Requirements

Average: 8.9

6.8

Customer Segment Breakdown

Small Business

Mid Market

37%

Enterprise

58%