Easiest To Use CRM Software

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The Top 20 Easiest To Use CRM Software

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Usability Score

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Less Annoying CRM

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

88%

Mid Market

Enterprise

Floww.ai

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

14%

Mid Market

37%

Enterprise

50%

Capsule CRM

9.5

Overall Usability Score

9.5

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

Instantly

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.2

9.4

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

97%

Mid Market

Enterprise

Kylas Sales CRM

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

53%

Mid Market

46%

Enterprise

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

78%

Mid Market

21%

Enterprise

Brevo Marketing Platform

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.2

9.2

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

84%

Mid Market

12%

Enterprise

OnePageCRM

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

86%

Mid Market

11%

Enterprise

EngageBay All-in-One Suite

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.2

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

66%

Mid Market

32%

Enterprise

#10

Ohanafy

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.6

Ease of Use

Average: 9.2

9.5

Meets Requirements

Average: 9.2

9.8

Customer Segment Breakdown

Small Business

91%

Mid Market

#11

Goals.com

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.5

Ease of Use

Average: 9.2

9.8

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

100%

#12

SuiteDash

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.1

Ease of Use

Average: 9.2

8.4

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

98%

Mid Market

Enterprise

#13

Nimble CRM

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.8

Ease of Use

Average: 9.2

8.8

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

76%

Mid Market

16%

Enterprise

#14

Thryv

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.4

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

97%

Mid Market

Enterprise

#15

HappSales

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

10.0

Ease of Use

Average: 9.2

9.7

Meets Requirements

Average: 9.2

9.7

Customer Segment Breakdown

Small Business

61%

Mid Market

39%

#16

Breakcold

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.7

Ease of Use

Average: 9.2

9.1

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

99%

Mid Market

#17

Maximizer

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.8

Ease of Use

Average: 9.2

8.5

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

75%

Mid Market

19%

Enterprise

#18

Salesflare

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

9.0

Ease of Use

Average: 9.2

9.3

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

80%

Mid Market

14%

Enterprise

#19

folk

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.8

Ease of Use

Average: 9.2

9.0

Meets Requirements

Average: 9.2

8.5

Customer Segment Breakdown

Small Business

98%

Mid Market

Enterprise

#20

Pipedrive

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.3

8.7

Ease of Use

Average: 9.2

8.9

Meets Requirements

Average: 9.2

8.5

Customer Segment Breakdown

Small Business

71%

Mid Market

24%

Enterprise

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