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The Top 20 Easiest To Use CRM Software

The Top 20 Easiest To Use CRM Software
Usability Score
Compare
Overall Usability Score
9.5
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.6
Ease of Use
Average: 9.2
9.5
Meets Requirements
Average: 9.2
9.4
Customer Segment Breakdown
Small Business
14%
Mid Market
37%
Enterprise
50%
Overall Usability Score
9.5
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.7
Ease of Use
Average: 9.2
9.7
Meets Requirements
Average: 9.2
9.4
Customer Segment Breakdown
Small Business
88%
Mid Market
8%
Enterprise
4%
Overall Usability Score
9.4
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.6
Ease of Use
Average: 9.2
9.5
Meets Requirements
Average: 9.2
9.2
Customer Segment Breakdown
Small Business
94%
Mid Market
5%
Enterprise
1%
Overall Usability Score
9.4
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.6
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.2
9.4
Customer Segment Breakdown
Small Business
97%
Mid Market
3%
Enterprise
0%
Overall Usability Score
9.3
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.5
Ease of Use
Average: 9.2
9.6
Meets Requirements
Average: 9.2
9.3
Customer Segment Breakdown
Small Business
53%
Mid Market
46%
Enterprise
1%
Overall Usability Score
9.2
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.0
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.2
9.1
Customer Segment Breakdown
Small Business
78%
Mid Market
21%
Enterprise
1%
Overall Usability Score
9.1
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.4
Ease of Use
Average: 9.2
9.3
Meets Requirements
Average: 9.2
9.0
Customer Segment Breakdown
Small Business
85%
Mid Market
12%
Enterprise
3%
Overall Usability Score
9.1
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.7
Ease of Use
Average: 9.2
9.5
Meets Requirements
Average: 9.2
9.8
Customer Segment Breakdown
Small Business
91%
Mid Market
9%
Overall Usability Score
9.1
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.2
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.2
9.1
Customer Segment Breakdown
Small Business
84%
Mid Market
12%
Enterprise
4%
Overall Usability Score
9.1
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.6
Ease of Use
Average: 9.2
9.1
Meets Requirements
Average: 9.2
8.9
Customer Segment Breakdown
Small Business
99%
Mid Market
1%
Overall Usability Score
9.1
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.2
Ease of Use
Average: 9.2
9.2
Meets Requirements
Average: 9.2
9.2
Customer Segment Breakdown
Small Business
67%
Mid Market
32%
Enterprise
1%
Overall Usability Score
9.1
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.5
Ease of Use
Average: 9.2
9.8
Meets Requirements
Average: 9.2
9.7
Customer Segment Breakdown
Small Business
100%
Overall Usability Score
9.0
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.1
Ease of Use
Average: 9.2
8.4
Meets Requirements
Average: 9.2
9.6
Customer Segment Breakdown
Small Business
98%
Mid Market
2%
Enterprise
0%
Overall Usability Score
9.0
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.0
Ease of Use
Average: 9.2
9.4
Meets Requirements
Average: 9.2
9.2
Customer Segment Breakdown
Small Business
80%
Mid Market
14%
Enterprise
6%
Overall Usability Score
9.0
Usability Score Breakdown
Ease of Admin
Average: 9.3
9.4
Ease of Use
Average: 9.2
8.9
Meets Requirements
Average: 9.2
8.9
Customer Segment Breakdown
Small Business
97%
Mid Market
3%
Enterprise
0%
Overall Usability Score
8.9
Usability Score Breakdown
Ease of Admin
Average: 9.3
8.7
Ease of Use
Average: 9.2
8.7
Meets Requirements
Average: 9.2
8.7
Customer Segment Breakdown
Small Business
76%
Mid Market
16%
Enterprise
9%
Overall Usability Score
8.9
Usability Score Breakdown
Ease of Admin
Average: 9.3
8.5
Ease of Use
Average: 9.2
8.4
Meets Requirements
Average: 9.2
9.0
Customer Segment Breakdown
Small Business
79%
Mid Market
17%
Enterprise
4%
Overall Usability Score
8.9
Usability Score Breakdown
Ease of Admin
Average: 9.3
8.8
Ease of Use
Average: 9.2
8.5
Meets Requirements
Average: 9.2
8.7
Customer Segment Breakdown
Small Business
90%
Mid Market
10%
Enterprise
0%
Overall Usability Score
8.8
Usability Score Breakdown
Ease of Admin
Average: 9.3
8.5
Ease of Use
Average: 9.2
8.8
Meets Requirements
Average: 9.2
8.7
Customer Segment Breakdown
Small Business
62%
Mid Market
34%
Enterprise
4%
Overall Usability Score
8.8
Usability Score Breakdown
Ease of Admin
Average: 9.3
10.0
Ease of Use
Average: 9.2
9.5
Meets Requirements
Average: 9.2
9.7
Customer Segment Breakdown
Small Business
67%
Mid Market
33%