Best CRM Software - Page 9
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OneHash CRM is an all in business automation tool suitable for all business size, and offers a host of features that can help you increase your business revenue. From lead source mapping to lead nurtu
- Financial Services
- Marketing and Advertising
- 73% Small-Business
- 25% Mid-Market
456 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OroCommerce is a B2B-focused commerce platform that enables complex sales processes for manufacturers, wholesalers, and distributors. OroCommerce is a complete solution that includes CRM and marketpla
- Information Technology and Services
- 49% Small-Business
- 43% Mid-Market
2,852 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis – all in one place. Perfectly organized data that simplify your work and give you a thorough overview of your bus
- Marketing and Advertising
- 56% Small-Business
- 21% Mid-Market
109 Twitter followers
- Overview
- User Satisfaction
- Seller Details
How would it feel to have an all-in-one solution that gave you access to your entire business with one login? A tool that combines all inventory, customers, leads, emails, tasks and orders between yo
- Owner
- Marketing and Advertising
- 80% Small-Business
- 6% Enterprise
680 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
SuiteCRM is the award winning Customer Relationship Management application brought to you by SalesAgility who are the authors and maintainers. The application is enterprise ready and completely scalab
- Information Technology and Services
- Computer Software
- 67% Small-Business
- 26% Mid-Market
3,850 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Create anything from surveys to web apps and portals - all in one place. Formaloo comes with a set of powerful building blocks to collect, organize, and understand your data. Teams of all sizes use Fo
- Director
- CEO
- Marketing and Advertising
- Information Technology and Services
- 90% Small-Business
- 5% Mid-Market
660 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Lime CRM is a visual and user-friendly CRM for 10 users and up that simplifies the workday for marketing, sales and support teams. Lime CRM keeps customers, deals and campaigns in one place and enable
- 56% Small-Business
- 41% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Integrated Software to Run Your Entire Business - CRM, Projects, HR & More.
- 54% Small-Business
- 33% Mid-Market
310 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
1CRM enables businesses to create long-lasting customer relationships and experiences with the most intuitive, customizable and cost-effective customer relationship management (CRM) solution on the ma
- Outsourcing/Offshoring
- 52% Mid-Market
- 40% Small-Business
1,966 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Gain more customers, optimize your business and earn more money - with Simply CRM. It's the CRM that you will actually use: Easy-to-use, with visual overviews. All-in-one platform - including CRM, Hel
- Information Technology and Services
- 64% Small-Business
- 22% Mid-Market
102 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Upsales helps B2B companies find new leads and win more deals. Our customers increase sales by 22% in the first year using our revenue growth platform 🚀 Our products: - Sales & CRM - Marketing
- Account Manager
- CEO
- Marketing and Advertising
- Computer Software
- 71% Small-Business
- 23% Mid-Market
282 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Work harder and Smarter with Salesboom Cloud Sales & CRM. 20 years as a pioneer and value-leading Cloud CRM and Sales Automation software-as-a-Service vendor. Customer Database Sales Pipeline Ma
- 58% Small-Business
- 25% Mid-Market
2,774 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Maximize Sales Opportunities with Data-Driven Insights ArcCRM is a robust customer relationship management tool that equips your sales team with the insights they need to target the right opportuni
- Consulting
- 84% Mid-Market
- 16% Small-Business
- Overview
- User Satisfaction
- Seller Details
Designated as India’s Most Promising CRM, edge CRM is a customer relationship management platform conceived, instigated, and perfected by salespeople for the salespeople. edge CRM is a completely cust
- Information Technology and Services
- 48% Small-Business
- 37% Mid-Market
110 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
CentraHub CRM is a future-proof business automation solution that functions as a single source of data and processes for all operations. It is an industry-ready, mobile-optimized CRM with dedicated mo
- Information Technology and Services
- Marketing and Advertising
- 62% Mid-Market
- 36% Small-Business
256 Twitter followers
