Best CRM Software - Page 15
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
Software Tools for Continuity, Direct Marketing and Subscription Based Businesses
- 45% Small-Business
- 27% Mid-Market
238 Twitter followers
- Overview
- User Satisfaction
- Seller Details
FinCRM providing Customer Relationship Management (CRM) software and Full Stack Office Management solutions. The company possesses prowess in developing tailored CRM software solutions with the integr
- 47% Small-Business
- 37% Mid-Market
17 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Soffront offers an award-winning CRM and marketing platform and fully managed marketing services. For over 25 years, Soffront has helped thousands of businesses establish their brand, generate more le
- 47% Small-Business
- 29% Enterprise
1,187 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
FIVE CRM offers a suite of customisable sales and marketing solutions, dedicated to helping organizations develop and grow.
- 67% Small-Business
- 17% Enterprise
5,421 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Talisma's CRM solution for Higher Education includes service, marketing, and sales components, with knowledgebase, email and campaign tools.
- Higher Education
- Education Management
- 63% Enterprise
- 38% Mid-Market
1,221 Twitter followers
- Overview
- User Satisfaction
- Seller Details
karmaCRM is the fully customizable solution for building better customer relationships through clarity and efficiency
- 91% Small-Business
- 18% Enterprise
2,534 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
With over 20 years of focus on the distribution industry, White Cup enables distributors to easily access revenue intelligence information to manage relationships and interactions with customers and p
- Wholesale
- Industrial Automation
- 60% Mid-Market
- 38% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
openCRX, your enterprise-class private cloud with state-of-the-art customer relationship management (CRM), calendaring and issue tracking - a high quality open source solution!
- Information Technology and Services
- 70% Small-Business
- 30% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidate
- Financial Services
- Accounting
- 61% Small-Business
- 36% Mid-Market
664 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Rev.io PSA, formerly Tigerpaw, is a business management platform for managed service providers. Our PSA platform was created as an end-to-end software solution that ties all aspects of your business i
- Telecommunications
- Information Technology and Services
- 77% Small-Business
- 15% Mid-Market
437 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Intelligently transforming business for SME’s; enabling management of customer relationships through business automation and workflows as well as measuring and qualifying / quantifying the customer ex
- 79% Small-Business
- 21% Mid-Market
78 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Reading code is hard! Figstack helps you interpret the details so you can focus on building what matters
- 44% Small-Business
- 38% Enterprise
8,239 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ligna is a complete sales, marketing, and enablement platform with every feature you need to close clients, manage content, oversee projects, and track every detail.
- Marketing and Advertising
- 67% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ezeeCRM Boost your sales with a pleasant selling experience! Streamline your sales process from "Hello" to "Closed Won" with an automated mechanism. All-In-One CRM software which has the features that
- 70% Small-Business
- 20% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Launchpad CRM is a Customer Relationship Management system specifically designed for the challenges faced by sales professionals operating in a Complex or Enterprise Sales environment.
- 37% Small-Business
- 32% Enterprise
2 Twitter followers
