Best CRM Software - Page 14
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
- Overview
- User Satisfaction
- Seller Details
Ricochet360 is the All-in-One Auto Dialer, CRM/Lead Management, and Marketing Automation Platform designed for both inbound & outbound agents looking for a competitive advantage by enabling them t
- 60% Mid-Market
- 33% Small-Business
639 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Tapdesk is a CRM and lead search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals an
- 75% Small-Business
- 17% Mid-Market
31 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Lime Go is an intelligent AI- and data-driven CRM for growing B2B businesses or sales teams. Ideal for overseeing the entire sales process, from prospecting and lead nurturing to closing deals. Get ac
- 93% Small-Business
- 7% Mid-Market
- Overview
- User Satisfaction
- Seller Details
YetiForce is a multidimensional CRM application that gathers all information related to sales, marketing, projects, support, human resources, bookkeeping, warehouses and many more. Originally forked
- Information Technology and Services
- 78% Small-Business
- 14% Mid-Market
746 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Commence CRM provides growing businesses with a comprehensive suite of applications for account and contact management, activity management, lead management, sales opportunity management, marketing, c
- 50% Small-Business
- 17% Mid-Market
472 Twitter followers
- Overview
- User Satisfaction
- Seller Details
#1 Online Free CRM Software for Business
- 73% Small-Business
- 18% Mid-Market
762 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Platformly is a powerful yet easy to use business management and marketing automation tool for busy business owners who are focused on growth. Platformly makes marketing attribution easy by precisely
- CEO
- Marketing and Advertising
- Information Technology and Services
- 93% Small-Business
- 5% Mid-Market
244 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Signpost is the complete and automated solution to collect customer feedback, get more and better reviews, win new customers, get referrals and increase repeat business.
- Consumer Services
- Construction
- 87% Small-Business
- 9% Enterprise
2,409 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
InfiniteCRM boosts your business by creating winning, enduring relationships with leads, prospects, customers and partners.
- 50% Small-Business
- 40% Mid-Market
427 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
This is Fat Free CRM commits feed that gets updated every time I push new code to Github.
- 40% Mid-Market
- 40% Small-Business
213 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Build Enduring Relationships with GoldMine Your business depends on building close, long-lasting relationships. Strong relationships generate more sales and support, improve client satisfaction, and
- Owner
- President
- Information Technology and Services
- Financial Services
- 68% Small-Business
- 25% Mid-Market
3 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Kommo is a powerful CRM that helps you build stronger customer relationships. By integrating all major messenger platforms, Kommo makes communication personal and effective. With our code-free chatbot
- Information Technology and Services
- Marketing and Advertising
- 83% Small-Business
- 10% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
MagHub is an innovative, adaptive CRM and publishing workflow tool that helps you improve your media business whether print or digital. Based in the cloud, MagHub is easy to deploy, use, and manage. M
- 60% Small-Business
- 30% Mid-Market
319 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Modern Cloud CRM With Benefits
- 53% Small-Business
- 24% Mid-Market
1,189 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and ma
- Founder
- Marketing and Advertising
- Computer Software
- 96% Small-Business
- 3% Enterprise
5,988 Twitter followers
