Best CRM Software - Page 13
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Rolldog is a Customer Relationship Management (CRM) solution, with the perks of Sales Enablement all rolled into one. Rolldog helps businesses manage their customer relationships, while proactively tr
- 50% Small-Business
- 43% Mid-Market
11 Twitter followers
- Overview
- User Satisfaction
- Seller Details
InStream is the relation management platform. CRM alternative for customer-focused companies. InStream supports small and medium size business in collecting information about customers, managing commu
- Information Technology and Services
- Retail
- 44% Small-Business
- 33% Enterprise
864 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Built by the industry for the industry, Simpleview CRM lets you manage all aspects of your destinations or destination organizations in one convenient place. From partner relationships to marketing au
- Leisure, Travel & Tourism
- 55% Small-Business
- 45% Mid-Market
2,813 Twitter followers
- Overview
- User Satisfaction
- Seller Details
nTireCRM is a web based customer relationship, incident, lead management system designed to help enterprise across diversified verticals viz.
- 36% Enterprise
- 36% Small-Business
304 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Leadscore is an affordable CRM platform offering sales & marketing automation solutions designed for small companies.
- 42% Small-Business
- 37% Mid-Market
233 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Simple, affordable online CRM
- 74% Small-Business
- 26% Mid-Market
159 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
WebMode 4 is a Web-based CRM application running on IBM Domino. It is run and administered entirely through a Web browser, and does not require IBM Lotus Notes.
- 50% Small-Business
- 40% Mid-Market
92 Twitter followers
- Overview
- User Satisfaction
- Seller Details
CRM software, email marketing, and lead generation solution for sales growth
- 64% Small-Business
- 36% Mid-Market
4,444 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Prospect, the #1 Stock-Aware CRM, is perfect for growing Wholesale, Distributor and Manufacturing businesses. Sell more, in less time, every time - with Prospect CRM! Stock-Aware CRM combines the bes
- Wholesale
- Food Production
- 80% Small-Business
- 17% Mid-Market
731 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
WebPresented offers a cloud based or on premise CRM solution called WPCRM. WPCRM is a cost effective, vertically integrated CRM for the wholesale distribution and manufacturing markets. Built from an
- 80% Mid-Market
- 20% Enterprise
17 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Livespace is a CRM designed for B2B sales teams looking to boost efficiency and predictability in their sales process. Livespace helps you attract more clients in less time with its powerful tool and
- 58% Small-Business
- 42% Mid-Market
515 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
ONLYOFFICE Workspace is a web-based open-source business platform for efficient team management and online collaboration, developed by Ascensio System SIA, a Latvian software development company. Th
- Computer Software
- Higher Education
- 75% Small-Business
- 17% Mid-Market
5,575 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickl
- Computer Software
- 51% Mid-Market
- 38% Enterprise
374 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
eWay-CRM® helps companies worldwide be truly effective. We have been determined in following this mission for more than 12 years. That is also why eWay-CRM® is embedded straight into Microsoft Outloo
- 75% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The World's First Cloud Based CRM Platform Powered by Gamification. Deploy your CRM on the cloud, in just 55 seconds.
- 33% Enterprise
- 33% Mid-Market
