Best CRM Software - Page 12
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales
- Information Technology and Services
- 64% Mid-Market
- 27% Small-Business
175 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Created with input from successful salespeople, eSalesTrack is a CRM system that's so easy you'll actually use it. This web-based CRM comes with power-packed tools to help your company stay ahead and
- 41% Small-Business
- 33% Mid-Market
65 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Our fully featured and easily customisable, Cloud CRM solution will help you grow your business without having to pay astronomical prices. OpenCRM does everything that our rivals do, for a fraction of
- Information Technology and Services
- 65% Small-Business
- 30% Mid-Market
1,783 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
theCRM is modern CRM software designed to improve the management of sales, customers or any business process you would like to digitally transform. Helping you to deliver more growth and deliver more
- 36% Mid-Market
- 36% Small-Business
79 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Retain customers and empower your sales team. Order-aware CRM with customer behavior insights. Know your customers & sell more. Improve repeated orders. Have a central place for your B2B or B2C cu
- 80% Small-Business
- 10% Enterprise
319 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Your customer relationships are the driving force of your business. By offering a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor C
- Computer Software
- Information Technology and Services
- 57% Mid-Market
- 29% Small-Business
18,936 Twitter followers
- Overview
- User Satisfaction
- Seller Details
FreeAgent CRM is a fully-featured CRM that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actua
- Insurance
- Telecommunications
- 77% Small-Business
- 20% Mid-Market
185 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
PHP CRM is a web based self-hosted CRM software that allow company owner or business to manage lead, opportunity, customer call logs, quotation, invoices, appointment, estimates, expenses, documents a
- 55% Small-Business
- 45% Mid-Market
385 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Marketing 360® was founded in 2009 by father and son, Joe and JB Kellogg, with a mission of making a difference by helping small businesses grow and their local communities grow. Now, located in Fort
- Owner
- Real Estate
- Construction
- 78% Small-Business
- 17% Mid-Market
154 Twitter followers
- Overview
- User Satisfaction
- Seller Details
The perfect customer relationship management tool for SMEs and small teams. User friendly, web based and ready to start in 60 seconds. For a free 30 day trial with no obligations use the link below.
- 69% Small-Business
- 15% Mid-Market
855 Twitter followers
- Overview
- User Satisfaction
- Seller Details
ForceManager is the leading CRM with a full-service WebApp created for a range of work styles including home, office or the field. The success of the solution is due to its user-friendly interface, bu
- 45% Mid-Market
- 36% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Prophet CRM is embedded in Outlook, not simply integrated. This allows Prophet to uniquely leverage the work you and your team already do in Outlook, and automatically associates that activity to th
- Owner
- President
- Financial Services
- Construction
- 66% Small-Business
- 27% Mid-Market
661 Twitter followers
- Overview
- User Satisfaction
- Seller Details
A sales support tool that utilizes organization knowledge. In addition to management functions such as customer management and case management, generally called SFA CRM, Senses has a function to analy
- 55% Small-Business
- 36% Mid-Market
531 Twitter followers
- Overview
- User Satisfaction
- Seller Details
sales-i is an award-winning data driven revenue optimisation platform designed for manufacturing, wholesaler, and distribution businesses who want to improve the performance of their sales function, b
- Sales Manager
- Account Executive
- Building Materials
- Business Supplies and Equipment
- 53% Mid-Market
- 41% Small-Business
21,238 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Aurea CRM is a comprehensive customer relationship management solution that lets you drive customer engagement tools deep into your sales organization. With end-to-end capabilities for sales and marke
- 41% Small-Business
- 36% Mid-Market
479 Twitter followers
