# Highest-Rated Contact Center Software by G2 Users Check out this list of the highest-rated Contact Center Software for your business, based on user satisfaction. A product's satisfaction score is calculated by a[proprietary algorithm](https://sell.g2.com/g2-scoring-methodologies)that factors in real-user satisfaction ratings from review data. Compare these top-rated products according to their satisfaction scores to streamline your buying process and quickly identify the most recommended solutions trusted by your peers. 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All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ Highest-Rated Contact Center Software by G2 Users [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Compare+the+highest-rated+Contact+Center+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.&title=Highest+Rated+Contact+Center+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcontact-center%3Ftab%3Dhighest_rated) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Highest+Rated+Contact+Center+Software+in+2026+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcontact-center%3Ftab%3Dhighest_rated&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcontact-center%3Ftab%3Dhighest_rated) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Highest+Rated+Contact+Center+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcontact-center%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Contact+Center+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Highest+Rated+Contact+Center+Software+in+2026+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcontact-center%3Ftab%3Dhighest_rated%0aCompare+the+highest-rated+Contact+Center+Software+software+in+2026.+Find+the+best+platforms+ranked+by+verified+G2+user+ratings%2C+features%2C+and+real-world+reviews.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") All SegmentsEnterprise ( \>1000 emp.)Mid-Market (51-1000 emp.)Small Business (50 or fewer emp.)All RegionsEuropeMiddle EastAsiaNorth AmericaAfricaLatin AmericaANZ [Collapse AllExpand All](#) G2 Satisfaction Score Information Compare [Expand/Collapse Agentforce Service (formerly Salesforce Service Cloud)](#) #1 [![Agentforce Service (formerly Salesforce Service Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/e2170cb2fb1e97e4b23447ad004fa376/agentforce-service-formerly-salesforce-service-cloud.svg)](/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [Agentforce Service (formerly Salesforce Service Cloud)](/products/agentforce-service-formerly-salesforce-service-cloud/reviews "Agentforce Service (formerly Salesforce Service Cloud)") 100 [Expand/Collapse Agentforce Service (formerly Salesforce Service Cloud)](#) Overall Satisfaction Score 100 Top Industries of Reviewers: Financial Services 32% Information Technology and Services 30% Computer Software 19% Manufacturing 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 8.8 Meets Requirements Average: 9.5 9.1 Ease of Doing Business With Average: 9.0 9.0 Ease of Setup Average: 9.4 8.3 Quality of Support Average: 9.5 9.0 Ease of Admin Average: 8.9 8.7 [Expand/Collapse CloudTalk](#) #2 [![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg)](/products/cloudtalk/reviews) [CloudTalk](/products/cloudtalk/reviews "CloudTalk") 99 [Expand/Collapse CloudTalk](#) Overall Satisfaction Score 99 Top Industries of Reviewers: Computer Software 32% Information Technology and Services 29% Marketing and Advertising 21% Education Management 18% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.3 Meets Requirements Average: 9.5 9.0 Ease of Doing Business With Average: 9.0 9.2 Ease of Setup Average: 9.4 9.1 Quality of Support Average: 9.5 8.9 Ease of Admin Average: 8.9 9.2 [Expand/Collapse Aircall](#) #3 [![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg)](/products/aircall/reviews) [Aircall](/products/aircall/reviews "Aircall") 96 [Expand/Collapse Aircall](#) Overall Satisfaction Score 96 Top Industries of Reviewers: Consumer Services 28% Computer Software 28% Information Technology and Services 24% Financial Services 20% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.5 Meets Requirements Average: 9.5 9.1 Ease of Doing Business With Average: 9.0 9.1 Ease of Setup Average: 9.4 9.3 Quality of Support Average: 9.5 9.0 Ease of Admin Average: 8.9 9.1 [Expand/Collapse TeleCMI](#) #4 [![TeleCMI](https://images.g2crowd.com/uploads/product/hd_favicon/67251d0075bdc0cbac970934b6eb29b3/telecmi.svg)](/products/telecmi/reviews) [TeleCMI](/products/telecmi/reviews "TeleCMI") 87 [Expand/Collapse TeleCMI](#) Overall Satisfaction Score 87 Top Industries of Reviewers: Information Technology and Services 62% Education Management 14% Computer Software 13% Health, Wellness and Fitness 11% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.8 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 9.0 9.8 Ease of Setup Average: 9.4 8.8 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.9 9.8 [Expand/Collapse Ringover](#) #5 [![Ringover](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_915eb9e6d28cd421262f75c3e83ab2f4/ringover.png)](/products/ringover/reviews) [Ringover](/products/ringover/reviews "Ringover") 85 [Expand/Collapse Ringover](#) Overall Satisfaction Score 85 Top Industries of Reviewers: Insurance 29% Consumer Services 28% Computer Software 25% Information Technology and Services 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.4 Meets Requirements Average: 9.5 9.2 Ease of Doing Business With Average: 9.0 9.1 Ease of Setup Average: 9.4 9.3 Quality of Support Average: 9.5 9.3 Ease of Admin Average: 8.9 9.2 [Expand/Collapse Gladly](#) #6 [![Gladly](https://images.g2crowd.com/uploads/product/hd_favicon/8aaa2b1ae4369fe350abc7ddca7d7028/gladly.svg)](/products/gladly/reviews) [Gladly](/products/gladly/reviews "Gladly") 84 [Expand/Collapse Gladly](#) Overall Satisfaction Score 84 Top Industries of Reviewers: Retail 40% Consumer Services 30% Furniture 18% Apparel & Fashion 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.6 Meets Requirements Average: 9.5 9.5 Ease of Doing Business With Average: 9.0 9.6 Ease of Setup Average: 9.4 9.3 Quality of Support Average: 9.5 9.4 Ease of Admin Average: 8.9 9.2 [Expand/Collapse Nextiva](#) #7 [![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg)](/products/nextiva/reviews) [Nextiva](/products/nextiva/reviews "Nextiva") 82 [Expand/Collapse Nextiva](#) Overall Satisfaction Score 82 Top Industries of Reviewers: Hospital & Health Care 28% Insurance 28% Financial Services 23% Construction 20% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.5 Meets Requirements Average: 9.5 9.5 Ease of Doing Business With Average: 9.0 9.5 Ease of Setup Average: 9.4 9.3 Quality of Support Average: 9.5 9.5 Ease of Admin Average: 8.9 9.2 [Expand/Collapse UJET](#) #8 [![UJET](https://images.g2crowd.com/uploads/product/hd_favicon/cf86b2228585a78f2178fa888f56ef6f/ujet.svg)](/products/ujet/reviews) [UJET](/products/ujet/reviews "UJET") 82 [Expand/Collapse UJET](#) Overall Satisfaction Score 82 Top Industries of Reviewers: Consumer Services 52% Telecommunications 19% Outsourcing/Offshoring 19% Food & Beverages 10% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.7 Meets Requirements Average: 9.5 9.7 Ease of Doing Business With Average: 9.0 9.4 Ease of Setup Average: 9.4 9.7 Quality of Support Average: 9.5 9.7 Ease of Admin Average: 8.9 9.6 [Expand/Collapse Dialaxy](#) #9 [![Dialaxy](https://images.g2crowd.com/uploads/product/hd_favicon/e9738a5119be6b663716403bc8e4484a/dialaxy.png)](/products/dialaxy/reviews) [Dialaxy](/products/dialaxy/reviews "Dialaxy") 80 [Expand/Collapse Dialaxy](#) Overall Satisfaction Score 80 Top Industries of Reviewers: Information Technology and Services 37% Consulting 30% Computer Software 19% Marketing and Advertising 13% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.7 Meets Requirements Average: 9.5 9.4 Ease of Doing Business With Average: 9.0 9.8 Ease of Setup Average: 9.4 9.6 Quality of Support Average: 9.5 9.7 Ease of Admin Average: 8.9 9.6 [Expand/Collapse ZIWO](#) #10 [![ZIWO](https://images.g2crowd.com/uploads/product/hd_favicon/2d2a9e60538f664599303b3f79d67d28/ziwo.svg)](/products/ziwo/reviews) [ZIWO](/products/ziwo/reviews "ZIWO") 78 [Expand/Collapse ZIWO](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Financial Services 64% Consumer Services 25% Real Estate 7% Business Supplies and Equipment 4% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.8 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 9.0 9.8 Ease of Setup Average: 9.4 9.9 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.9 9.8 [Expand/Collapse NGNCloudComm](#) #11 [![NGNCloudComm](https://images.g2crowd.com/uploads/product/hd_favicon/88e55a70b49a84f32b8e5c0207d3366f/ngncloudcomm.svg)](/products/ngncloudcomm/reviews) [NGNCloudComm](/products/ngncloudcomm/reviews "NGNCloudComm") 78 [Expand/Collapse NGNCloudComm](#) Overall Satisfaction Score 78 Top Industries of Reviewers: Hospital & Health Care 33% Outsourcing/Offshoring 22% Information Technology and Services 22% Telecommunications 22% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.9 Meets Requirements Average: 9.5 9.9 Ease of Doing Business With Average: 9.0 10.0 Ease of Setup Average: 9.4 9.9 Quality of Support Average: 9.5 10.0 Ease of Admin Average: 8.9 9.9 [Expand/Collapse Talkdesk](#) #12 [![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg)](/products/talkdesk/reviews) [Talkdesk](/products/talkdesk/reviews "Talkdesk") 76 [Expand/Collapse Talkdesk](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Consumer Services 30% Computer Software 26% Information Technology and Services 24% Education Management 19% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.3 Meets Requirements Average: 9.5 9.2 Ease of Doing Business With Average: 9.0 9.2 Ease of Setup Average: 9.4 9.2 Quality of Support Average: 9.5 9.2 Ease of Admin Average: 8.9 9.1 [Expand/Collapse JustCall](#) #13 [![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg)](/products/saas-labs-justcall/reviews) [JustCall](/products/saas-labs-justcall/reviews "JustCall") 76 [Expand/Collapse JustCall](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Financial Services 34% Computer Software 28% Real Estate 22% Information Technology and Services 16% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.1 Meets Requirements Average: 9.5 8.9 Ease of Doing Business With Average: 9.0 8.7 Ease of Setup Average: 9.4 8.9 Quality of Support Average: 9.5 8.7 Ease of Admin Average: 8.9 8.5 [Expand/Collapse Cisco Unified Contact Center Express](#) #14 [![Cisco Unified Contact Center Express](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3bbda1c044fc55d4fc221137b20dee96/cisco-unified-contact-center-express.png)](/products/cisco-unified-contact-center-express/reviews) [Cisco Unified Contact Center Express](/products/cisco-unified-contact-center-express/reviews "Cisco Unified Contact Center Express") 76 [Expand/Collapse Cisco Unified Contact Center Express](#) Overall Satisfaction Score 76 Top Industries of Reviewers: Information Technology and Services 57% Information Services 14% Financial Services 14% Computer & Network Security 14% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.8 Meets Requirements Average: 9.5 9.9 Ease of Doing Business With Average: 9.0 9.9 Ease of Setup Average: 9.4 9.9 Quality of Support Average: 9.5 9.9 Ease of Admin Average: 8.9 9.9 [Expand/Collapse CommBox](#) #15 [![CommBox](https://images.g2crowd.com/uploads/product/hd_favicon/4850240427fc7c7bd56e89e3a45dab57/commbox.svg)](/products/commbox/reviews) [CommBox](/products/commbox/reviews "CommBox") 75 [Expand/Collapse CommBox](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Consumer Services 33% Information Technology and Services 22% Hospital & Health Care 22% Insurance 22% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.8 Meets Requirements Average: 9.5 9.9 Ease of Doing Business With Average: 9.0 9.9 Ease of Setup Average: 9.4 9.8 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.9 9.9 [Expand/Collapse Voiso](#) #16 [![Voiso](https://images.g2crowd.com/uploads/product/hd_favicon/11b168dd738fdca7fa2302482e4d3e9f/voiso.svg)](/products/voiso/reviews) [Voiso](/products/voiso/reviews "Voiso") 75 [Expand/Collapse Voiso](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Information Technology and Services 53% Information Services 28% Biotechnology 14% Graphic Design 6% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.9 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 9.0 0.0 Ease of Setup Average: 9.4 9.9 Quality of Support Average: 9.5 10.0 Ease of Admin Average: 8.9 0.0 [Expand/Collapse DialedIn](#) #17 [![DialedIn](https://images.g2crowd.com/uploads/product/hd_favicon/bdfd58049275380855b0c84a2c1bba3a/dialedin.svg)](/products/dialedin/reviews) [DialedIn](/products/dialedin/reviews "DialedIn") 75 [Expand/Collapse DialedIn](#) Overall Satisfaction Score 75 Top Industries of Reviewers: Insurance 49% Marketing and Advertising 23% Telecommunications 19% Leisure, Travel & Tourism 9% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.8 Meets Requirements Average: 9.5 9.3 Ease of Doing Business With Average: 9.0 9.6 Ease of Setup Average: 9.4 9.3 Quality of Support Average: 9.5 9.4 Ease of Admin Average: 8.9 9.5 [Expand/Collapse NUACOM](#) #18 [![NUACOM](https://images.g2crowd.com/uploads/product/hd_favicon/e93b1c7f1b686066b7d4da97f43343dd/nuacom.svg)](/products/nuacom/reviews) [NUACOM](/products/nuacom/reviews "NUACOM") 74 [Expand/Collapse NUACOM](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Marketing and Advertising 30% Hospital & Health Care 30% Computer Software 20% Health, Wellness and Fitness 20% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.6 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 9.0 9.7 Ease of Setup Average: 9.4 9.6 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.9 9.6 [Expand/Collapse Squaretalk](#) #19 [![Squaretalk](https://images.g2crowd.com/uploads/product/hd_favicon/07915f49161ad11534f1ea91fcd0cd3c/squaretalk.svg)](/products/squaretalk/reviews) [Squaretalk](/products/squaretalk/reviews "Squaretalk") 74 [Expand/Collapse Squaretalk](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Information Technology and Services 49% Marketing and Advertising 24% Information Services 15% Biotechnology 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.7 Meets Requirements Average: 9.5 9.5 Ease of Doing Business With Average: 9.0 9.5 Ease of Setup Average: 9.4 9.8 Quality of Support Average: 9.5 9.6 Ease of Admin Average: 8.9 9.2 [Expand/Collapse Ring.io](#) #20 [![Ring.io](https://images.g2crowd.com/uploads/product/hd_favicon/bd016c38d016ba90407d10146d42e279/ringio-ring-io.svg)](/products/ring-io-ring-io/reviews) [Ring.io](/products/ring-io-ring-io/reviews "Ring.io") 74 [Expand/Collapse Ring.io](#) Overall Satisfaction Score 74 Top Industries of Reviewers: Marketing and Advertising 35% Computer Software 29% Information Technology and Services 24% Internet 12% Ratings from Reviews (out of 10): Ease of Use Average: 9.6 9.9 Meets Requirements Average: 9.5 9.8 Ease of Doing Business With Average: 9.0 9.7 Ease of Setup Average: 9.4 9.9 Quality of Support Average: 9.5 9.8 Ease of Admin Average: 8.9 9.7