# Best Communication Platform as a Service (cPaaS) Platforms for Small Business - Page 2

## How Many Communication Platform as a Service (cPaaS) Platforms Products Does G2 Track?

**Total Products under this Category:** 173

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Communication Platform as a Service (cPaaS) Platforms Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 9,000+ Authentic Reviews
- 173+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Communication Platform as a Service (cPaaS) Platforms
 ![G2 Grid® for Communication Platform as a Service (cPaaS) Platforms plotting products by satisfaction and market presence](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.png?focus%5B%5D=17446&focus%5B%5D=144283&focus%5B%5D=104271&focus%5B%5D=1409876&focus%5B%5D=5026&focus%5B%5D=3608&focus%5B%5D=24807&focus%5B%5D=74966)

Highlighted products: Telnyx CPaaS, Wati, Sinch Engage, Signal House, Vonage Communications APIs, Infobip, 360Dialog, and MSG91.

Underlying data: [Grid® JSON](https://www.g2.com/categories/communication-platform-as-a-service-cpaas/grids.json?focus%5B%5D=telnyx-cpaas&focus%5B%5D=wati&focus%5B%5D=sinch-engage&focus%5B%5D=signal-house&focus%5B%5D=vonage-communications-apis&focus%5B%5D=infobip&focus%5B%5D=360dialog&focus%5B%5D=msg91&segment=small-business)

**Sponsored**

### TextUs

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=555&secure%5Bchosen_at%5D=2026-08-09T18%3A34%3A14Z&secure%5Bdisplayable_resource_id%5D=1781&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1781&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=61377&secure%5Bresource_id%5D=555&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunication-platform-as-a-service-cpaas%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=a747ff14442570f3f921b4266ae053760d51cc682fb5601af02422a267e00108&secure%5Burl%5D=https%3A%2F%2Ftextus.com%2Fplatform%2F&secure%5Burl_type%5D=custom_url)

### [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews)

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth app You scale with reliability, compliance expertise, and award-winning support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 456

#### How Do G2 Users Rate Bandwidth?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.1/10 (Category avg: 8.8/10)
- **Professional Support:** 8.3/10 (Category avg: 8.7/10)
- **Unified Communications:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bandwidth?

- **Seller:** [Bandwidth](https://www.g2.com/sellers/bandwidth)
- **Company Website:** www.bandwidth.com
- **Year Founded:** 1999
- **HQ Location:** Raleigh, NC
- **Twitter:** @bandwidth  
10,453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a132e73fe39d2d484571fd6bee98e0b5b6f26d248e686cb58bef72bc7e73a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19149%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,246 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 44% Small, 36% Medium

#### What Do G2 Reviewers Say About Bandwidth?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bandwidth's platform to have **ease of use** , making porting and number management straightforward and efficient.
- Users commend the **excellent customer support** and efficient resolution of issues, enhancing overall service experience.
- Users value the **responsive customer service** of Bandwidth, making problem resolution simple and efficient.
- Users appreciate the **reliable service** of Bandwidth, benefiting from excellent support and efficient data management tools.
- Users appreciate the **navigation ease** of Bandwidth's portal, simplifying porting and number management significantly.

##### Cons

- Users find the **complex setup for beginners** of Bandwidth challenging, affecting their initial experience and usability.
- Users express frustration with **customer service variability** , highlighting unhelpful support and challenges in setup processes.
- Users experience **messaging issues** with Bandwidth, including complex setup and limited customer support, affecting their overall experience.
- Users are frustrated with **time constraints** affecting password updates and support access, complicating their overall experience.
- Users experience **delays** in support response times, making problem resolution frustrating and less convenient.

#### What Are Recent G2 Reviews of Bandwidth?

**["Great Account Manager and RCS Team Support"](https://www.g2.com/survey_responses/bandwidth-review-12305144)**

**Rating:** 4.5/5.0 stars

_— Jesse D._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-12305144)

**["Exceptional Voice Quality & Support, Streamlined Setup"](https://www.g2.com/survey_responses/bandwidth-review-6641960)**

**Rating:** 5.0/5.0 stars

_— Bob Z._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-6641960)

#### What Are G2 Users Discussing About Bandwidth?

- [How do you increase bandwidth?](https://www.g2.com/discussions/how-do-you-increase-bandwidth)
- [What is bandwidth phone carrier?](https://www.g2.com/discussions/what-is-bandwidth-phone-carrier)
- [How can I monitor bandwidth?](https://www.g2.com/discussions/how-can-i-monitor-bandwidth)
- [What's using my bandwidth?](https://www.g2.com/discussions/what-s-using-my-bandwidth)

### [Stream Chat](https://www.g2.com/products/stream-chat/reviews)

Stream Chat is a messaging API and SDK suite for developers building in-app chat. Teams integrate it to ship production messaging in weeks instead of building and maintaining real-time infrastructure in-house. Client SDKs cover React, Swift, Android, Flutter, React Native, Angular, JavaScript, Unity, and Unreal, each with a UI kit you can customize or replace entirely. The backend runs on Go and RocksDB across 12 global edge locations, holding sub-40ms latency and 5M concurrent connections in a single channel behind a 99.999% uptime SLA. Features include threads, reactions, typing indicators, read receipts, push notifications, message search, translation, AI moderation, and role-based permissions. SOC 2, ISO 27001, GDPR, and HIPAA compliant. Used by 4,000+ companies including Strava, Patreon, and Nextdoor, serving over 1 billion end users.

**Average Rating:** 4.5/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Stream Chat?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.6/10 (Category avg: 8.8/10)
- **Professional Support:** 8.6/10 (Category avg: 8.7/10)
- **Unified Communications:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Stream Chat?

- **Seller:** [Stream](https://www.g2.com/sellers/stream)
- **Year Founded:** 2015
- **HQ Location:** Boulder, US
- **Twitter:** @getstream\_io  
12,275 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f5e34d8c7231db23e95f08f550d7b3624af560eab6a2e70ef6cbf10bf3f954b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5338728&secure%5Burl_type%5D=linkedin_company_website)  
336 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CTO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 64% Small, 23% Medium

#### What Do G2 Reviewers Say About Stream Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Stream, making video sharing and collaboration seamless for teams.
- Users appreciate the **easy integration** of Stream, enabling quick setup for chat and activity feeds with minimal coding.
- Users appreciate the **simple usability** of Stream, facilitating seamless video sharing and team collaboration.
- Users appreciate the **developer-friendly API integration** of Stream, enabling quick setup of chat and activity feeds.
- Users appreciate the **powerful, developer-friendly API** of Stream, enabling quick and easy integration for chat features.

##### Cons

- Users note the **analytics limitations** in Stream, impacting video management and overall value relative to the cost.
- Users find the **cost limitations** of Stream concerning, especially as user numbers increase and budgets get tighter.
- Users find the **difficult setup** challenging, particularly with authentication and token configurations for newcomers.
- Users find the **pricing steep** , especially for smaller projects, leading to concerns about affordability as usage grows.
- Users experience **filtering issues** in Stream, making it challenging to access specific content and manage discussions effectively.

#### What Are Recent G2 Reviews of Stream Chat?

**["Effortless Integration and Excellent Documentation for Developers"](https://www.g2.com/survey_responses/stream-chat-review-11926158)**

**Rating:** 5.0/5.0 stars

_— Vikas K._

[Read full review](https://www.g2.com/survey_responses/stream-chat-review-11926158)

**["Stream Makes Real-Time Chat Integration Effortless for Developers"](https://www.g2.com/survey_responses/stream-chat-review-11931293)**

**Rating:** 4.5/5.0 stars

_— Ahsan Y._

[Read full review](https://www.g2.com/survey_responses/stream-chat-review-11931293)

#### What Are G2 Users Discussing About Stream Chat?

- [What is Stream Chat used for?](https://www.g2.com/discussions/what-is-stream-chat-used-for)

### [Dexatel](https://www.g2.com/products/dexatel/reviews)

Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) built for secure, scalable, and mission-critical business communications. With Dexatel Verify, companies run fast and reliable user verification and 2FA across SMS, Voice, Flash Call, WhatsApp, Viber, Telegram, and Email. Smart routing, adaptive fallback, and fraud prevention help improve delivery rates, reduce OTP costs, and increase successful logins. With Dexatel Engage, teams deliver personalized omnichannel campaigns and notifications via SMS, WhatsApp, Viber, RCS, and Email. Advanced segmentation and analytics help drive higher conversions, engagement, and retention. Dexatel also includes: Dexatel Link for enterprise messaging and voice APIs Dexatel Lookup for number intelligence, validation, and risk detection Companies choose Dexatel to: Verify users instantly with multi-channel OTP and fast fallback Reduce messaging costs with intelligent routing and channel mix Improve engagement with personalized, multi-channel communication Maintain compliance with GDPR, ISO/IEC 27001, and enterprise-grade security Trusted by fintechs, marketplaces, gaming platforms, eCommerce brands, and SaaS companies, Dexatel powers faster, safer, and more reliable communication at global scale.

**Average Rating:** 5.0/5.0

**Total Reviews:** 43

#### How Do G2 Users Rate Dexatel?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.1/10 (Category avg: 8.8/10)
- **Professional Support:** 9.4/10 (Category avg: 8.7/10)
- **Unified Communications:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Dexatel?

- **Seller:** [Dexatel](https://www.g2.com/sellers/dexatel-f489220f-4ccb-4a25-ab3c-0119e50a32e0)
- **Company Website:** dexatel.com
- **Year Founded:** 2015
- **HQ Location:** Tallinn, EE
- **Twitter:** @dexatel  
58 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1859005476aecee230529b6f0a3621b37bd00e122aaf23a546f7591d166763c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdexatel-ou%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Computer Software
- **Company Size:** 40% Medium, 33% Large

#### What Do G2 Reviewers Say About Dexatel?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease and reliability** of Dexatel Verify, streamlining workflows and saving valuable time.
- Users value the **ease of use** of Dexatel, as it streamlines workflows and enhances efficiency in verifying contacts.
- Users appreciate the **reliability** of Dexatel, which streamlines workflows and saves significant time in verifying contacts.
- Users appreciate the **time-saving efficiency** of Dexatel Verify, enhancing workflow and simplifying number verification tasks.
- Users appreciate the **time-saving efficiency** of Dexatel, making workflows quicker and more reliable overall.

#### What Are Recent G2 Reviews of Dexatel?

**["A Great Tool for Recovering Carts Driving repeat purchases"](https://www.g2.com/survey_responses/dexatel-review-12995308)**

**Rating:** 5.0/5.0 stars

_— Stuart S._

[Read full review](https://www.g2.com/survey_responses/dexatel-review-12995308)

**["One platform for user Authentication, Notifications, and customer Engagement"](https://www.g2.com/survey_responses/dexatel-review-13001300)**

**Rating:** 5.0/5.0 stars

_— Mike B._

[Read full review](https://www.g2.com/survey_responses/dexatel-review-13001300)

#### What Are G2 Users Discussing About Dexatel?

- [What is Dexatel used for?](https://www.g2.com/discussions/what-is-dexatel-used-for)

### [ZEGOCLOUD](https://www.g2.com/products/zegocloud-zegocloud/reviews)

Our journey in audio and video hardware and software development started back in 2001. The core team focused on key technologies in digital signals, algorithms for voice and video, as well as network transmission. We’ve learned from years of experience that delivering real-time audio and video is no easy feat. It can only be achieved with a wealth of knowledge in many different fields. Yet in this digital era, there are so many use cases for voice and video interaction to build bridges and forge links. So we started to explore how to share our passion for and expertise in audio and video solutions with more businesses and developers as a partner in their journey of success. That’s why we founded ZEGOCLOUD in 2015. With Real-Time Communication (RTC) empowered by AI, ZEGOCLOUD now seeks to turn the vision for Real-Time Interaction (RTI) into a reality. We lay the groundwork for businesses and developers to build RTI into their apps across mobile internet and the metaverse. Flexible, customizable, low code.

**Average Rating:** 4.6/5.0

**Total Reviews:** 57

#### How Do G2 Users Rate ZEGOCLOUD?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.9/10 (Category avg: 8.8/10)
- **Professional Support:** 9.3/10 (Category avg: 8.7/10)
- **Unified Communications:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ZEGOCLOUD?

- **Seller:** [ZEGOCLOUD](https://www.g2.com/sellers/zegocloud)
- **Year Founded:** 2015
- **HQ Location:** Singapore
- **Twitter:** @ZEGOCLOUD\_Dev  
243 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=00d9c44f0034bb514f825fe9ec2df918f6e3fde97f9a8dc54899702ca0231698&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzegocloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 81% Small, 15% Medium

#### What Do G2 Reviewers Say About ZEGOCLOUD?

_AI-generated summary from verified user reviews_

##### Pros

- Users rave about the **excellent customer support** from ZEGOCLOUD, always available and ready to resolve issues promptly.
- Users praise ZEGOCLOUD for its **excellent video quality** , highlighting seamless integration and simplicity in tech support.
- Users value the **unlimited API functionality** of ZEGOCLOUD, which enhances their integration experience significantly.
- Users highlight the **unlimited API functionality** of ZEGOCLOUD, appreciating its seamless performance similar to Zoom.
- Users enjoy the **superior audio quality** of ZEGOCLOUD, enhancing their overall experience and simplicity in tech integration.

##### Cons

- Users find **integration issues** with ZEGOCLOUD challenging, especially with outdated packages and WordPress compatibility.
- Users find the **missing features** of ZEGOCLOUD, such as outdated packages for Flutter, frustrating for integration.
- Users experience **outdated technology** with ZEGOCLOUD, having challenges with integration and outdated Flutter packages.

#### What Are Recent G2 Reviews of ZEGOCLOUD?

**["Awesome, Easy, Faster, One stop solution for streaming service :)"](https://www.g2.com/survey_responses/zegocloud-review-8747739)**

**Rating:** 5.0/5.0 stars

_— RAVI R._

[Read full review](https://www.g2.com/survey_responses/zegocloud-review-8747739)

**["Excellent platform to integrate into Android or iOS applications or on the web"](https://www.g2.com/survey_responses/zegocloud-review-10969937)**

**Rating:** 5.0/5.0 stars

_— Carlos C._

[Read full review](https://www.g2.com/survey_responses/zegocloud-review-10969937)

### [MyOperator](https://www.g2.com/products/myoperator/reviews)

MyOperator is a Business AI Communication Platform that helps businesses manage customer conversations across Calls, WhatsApp, and AI agents from a single unified platform. Built on CPaaS infrastructure, it combines the WhatsApp Business API, cloud telephony, conversational AI, and workflow automation to help businesses automate repetitive customer interactions, so their teams can focus on high-value conversations. Trusted by 12,000+ businesses, including Amazon, Apollo, Domino’s, TCS, and Razorpay, MyOperator has powered over 2.5 billion customer conversations across 14+ years, and is defining the Business AI Operator category in India. Most communication tools solve one problem at a time. MyOperator works differently: calls, WhatsApp, and AI agents share context on one platform, giving businesses a single view of every customer interaction regardless of its channel of origin. This shows up across four core areas: ☑️ AI voice agents: These agents pick up your inbound and outbound calls, handle the routine FAQs, qualify leads over the phone, and book appointments without a human intervention. ☑️ AI chat agents: Live agents on WhatsApp and web chat, answering product questions, qualifying inbound enquiries, and booking appointments around the clock. ☑️ WhatsApp Business API: Every WhatsApp conversation runs through one shared inbox instead of scattered personal numbers. Follow-ups happen automatically, so no lead goes cold while your team is busy elsewhere. ☑️ Cloud telephony & IVR: Every call gets routed to the right team instantly based on the caller's intent. Your team gets access to call transcripts, recordings, and full customer context with tailored reports and call analytics. ☑️ Unified analytics & reporting: All your calls, WhatsApp conversations, and AI agent activity show up on one dashboard instead of five different reports. You get to make decisions based on real numbers, not scattered guesswork. From healthcare and education to real estate, ecommerce, and financial services, MyOperator powers high-volume customer communication with with ISO 27001-certified enterprise-grade security, dedicated implementation & support, and API-driven architecture built for reliability at any scale, helping businesses respond faster, convert more, and grow without adding complexity.

**Average Rating:** 4.1/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate MyOperator?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 7.9/10 (Category avg: 8.8/10)
- **Professional Support:** 6.4/10 (Category avg: 8.7/10)
- **Unified Communications:** 7.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MyOperator?

- **Seller:** [MyOperator](https://www.g2.com/sellers/myoperator)
- **Company Website:** myoperator.com
- **Year Founded:** 2013
- **HQ Location:** Noida, Uttar Pradesh
- **Twitter:** @MyOperator  
1,797 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc6ac6ccba2ce0ea9a5109ffd23f881cf951c82eb983eefc3e14d5f2b83d94fb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2036252%2F&secure%5Burl_type%5D=linkedin_company_website)  
309 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Consumer Services, Education Management
- **Company Size:** 48% Small, 42% Medium

#### What Do G2 Reviewers Say About MyOperator?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **excellent customer support** from MyOperator, highlighting proactive assistance and thorough product explanations.
- Users appreciate the **helpful support** and features of MyOperator, enhancing customer engagement and overall experience.
- Users appreciate the **ease of use** of MyOperator, making communication management straightforward and efficient for teams.
- Users value the **easy setup** of MyOperator, appreciating a smooth onboarding experience and user-friendly interface.
- Users appreciate the **excellent staff support** from MyOperator, receiving helpful assistance and proactive guidance from account managers.

##### Cons

- Users highlight the **missing features** in MyOperator, impacting usability and the overall user experience significantly.
- Users face **poor customer support** with MyOperator, experiencing lack of responses and unresolved issues that hinder usability.
- Users express concern over **missing basic telephony features** in MyOperator, impacting overall service quality and user experience.
- Users experience significant **integration issues** with MyOperator, leading to frustrating delays and limited support effectiveness.
- Users find the **poor UI design** of MyOperator outdated and clunky, negatively impacting their overall experience.

#### What Are Recent G2 Reviews of MyOperator?

**["Reliable Business Call Management Solution"](https://www.g2.com/survey_responses/myoperator-review-13174298)**

**Rating:** 4.5/5.0 stars

_— Mahesh R._

[Read full review](https://www.g2.com/survey_responses/myoperator-review-13174298)

**["Reliable IVR with Great Support and an Easy Call-Flow Setup"](https://www.g2.com/survey_responses/myoperator-review-13173588)**

**Rating:** 4.5/5.0 stars

_— Prahllad M._

[Read full review](https://www.g2.com/survey_responses/myoperator-review-13173588)

#### What Are G2 Users Discussing About MyOperator?

- [What is MyOperator used for?](https://www.g2.com/discussions/what-is-myoperator-used-for)

### [Squaretalk](https://www.g2.com/products/squaretalk/reviews)

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs. Targeted at sales teams, customer support departments, and businesses looking to expand their communication capabilities, Squaretalk provides a comprehensive suite of tools that caters to diverse use cases. For instance, sales teams can utilize the platform's omnichannel capabilities to reach out to potential clients through their preferred communication methods, while customer support teams can manage inquiries efficiently across multiple channels. The flexibility of Squaretalk makes it an ideal choice for organizations aiming to enhance their customer engagement strategies and improve overall service delivery. Key features of Squaretalk include advanced call-handling capabilities, automated transcripts, and sentiment analysis, which collectively enhance the user experience. The platform's contact management system allows for organized tracking of interactions, ensuring that no lead is overlooked. Customizable workflows enable teams to tailor their processes according to specific business needs, while advanced reporting tools provide insights into performance metrics, helping organizations make data-driven decisions. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. Additionally, the platform prioritizes security with enterprise-grade measures, ensuring that sensitive customer information is protected. One of the standout aspects of Squaretalk is its ability to provide local numbers in over 150 destinations, which helps businesses establish a local presence and build trust with their customers. This feature is particularly beneficial for companies looking to expand their operations globally, as it allows them to connect with international clients in a familiar manner. By leveraging Squaretalk’s capabilities, businesses can not only shorten their sales cycles but also elevate their outreach efforts, ultimately leading to increased customer satisfaction and loyalty.

**Average Rating:** 4.8/5.0

**Total Reviews:** 135

#### How Do G2 Users Rate Squaretalk?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.3/10 (Category avg: 8.8/10)
- **Professional Support:** 9.7/10 (Category avg: 8.7/10)
- **Unified Communications:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Squaretalk?

- **Seller:** [Squaretalk](https://www.g2.com/sellers/squaretalk)
- **Company Website:** squaretalk.com
- **Year Founded:** 2014
- **HQ Location:** Jerusalem
- **Twitter:** @SquareTalk  
31 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=805392a45ccfdc27ad35dfde64b5afbb4b22a927dd05e10eab835743c36b0dc2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsquaretalk%2F&secure%5Burl_type%5D=linkedin_company_website)  
74 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 53% Medium, 51% Small

#### What Do G2 Reviewers Say About Squaretalk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Squaretalk, enhancing workflow and simplifying management tasks seamlessly.
- Users value the **automation capabilities** of Squaretalk, enhancing efficiency in call support and marketing strategies.
- Users value the **efficiency** of Squaretalk, benefiting from real-time monitoring and tools that enhance operational effectiveness.
- Users find Squaretalk to be a **highly reliable solution** for automating call support and SMS marketing efficiently.
- Users appreciate the **ease of use and feature-rich platform** of Squaretalk, enhancing productivity and integration effortlessly.

##### Cons

- Users find the **difficult setup** of Squaretalk challenging, particularly with complex workflows and overwhelming features.
- Users highlight the **limited features** of Squaretalk, wishing for improvements in integrations and advanced functionalities.
- Users find that **complex features** of Squaretalk can be overwhelming and not very intuitive for new users.
- Users find the **complexity of advanced settings** in Squaretalk challenging, particularly for new users and in high-traffic times.
- Users face **connection issues** during peak hours, which can disrupt their experience despite reliable support.

#### What Are Recent G2 Reviews of Squaretalk?

**["AI Transcripts & Smart Routing Transformed Our Visa & Travel Inquiry Process"](https://www.g2.com/survey_responses/squaretalk-review-13133843)**

**Rating:** 5.0/5.0 stars

_— Kithmi S._

[Read full review](https://www.g2.com/survey_responses/squaretalk-review-13133843)

**["Perfect Platform for Managing Our Distributed Virtual Assistant Teams"](https://www.g2.com/survey_responses/squaretalk-review-13142693)**

**Rating:** 5.0/5.0 stars

_— Carlos S._

[Read full review](https://www.g2.com/survey_responses/squaretalk-review-13142693)

#### What Are G2 Users Discussing About Squaretalk?

- [What is Squaretalk used for?](https://www.g2.com/discussions/what-is-squaretalk-used-for)

### [BulkSMS.com](https://www.g2.com/products/bulksms-com/reviews)

BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more.

**Average Rating:** 4.6/5.0

**Total Reviews:** 256

#### How Do G2 Users Rate BulkSMS.com?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.5/10 (Category avg: 8.8/10)
- **Professional Support:** 9.3/10 (Category avg: 8.7/10)
- **Unified Communications:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind BulkSMS.com?

- **Seller:** [BulkSMS.com](https://www.g2.com/sellers/bulksms-com)
- **Company Website:** www.bulksms.com
- **Year Founded:** 2000
- **HQ Location:** Century City, Western Cape
- **Twitter:** @BulkSMS  
7,137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=af1b9d59cf8d8b096a278f031bbb072586423089cbba6c233d2a1de8a9d3a6f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbulksms.com%2F&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, CEO
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 74% Small, 22% Medium

#### What Do G2 Reviewers Say About BulkSMS.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability and simplicity** of BulkSMS.com, making bulk messaging quick and effortless for businesses.
- Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward for sending bulk messages effortlessly.
- Users value the **reliable API access** of BulkSMS.com, enabling fast message delivery and seamless integration into applications.
- Users appreciate the **effective campaign management** of BulkSMS.com, enabling direct outreach and excellent audience engagement.
- Users praise the **connectivity across multiple countries** with BulkSMS.com, valuing its easy-to-use interface.

##### Cons

- Users find the **interface not intuitive** , indicating that ease of use could be significantly improved.
- Users find the **interface not user-friendly** , struggling with ease of use despite understanding phone number entry.
- Users find the **old user interface** of BulkSMS.com lacking modernity, despite its simplicity and functionality.
- Users appreciate BulkSMS.com’s ease of use but face **integration issues** that limit advanced functionality and usability.
- Users find BulkSMS.com **lacks advanced integrations** , making it feel outdated despite its ease of use.

#### What Are Recent G2 Reviews of BulkSMS.com?

**["BulkSMS - Fair messaging solution for business needs"](https://www.g2.com/survey_responses/bulksms-com-review-11680512)**

**Rating:** 4.0/5.0 stars

_— Meet G._

[Read full review](https://www.g2.com/survey_responses/bulksms-com-review-11680512)

**["Simple, Reliable Platform That Makes Bulk Messaging Effortless"](https://www.g2.com/survey_responses/bulksms-com-review-12244784)**

**Rating:** 5.0/5.0 stars

_— Ntokozo N._

[Read full review](https://www.g2.com/survey_responses/bulksms-com-review-12244784)

#### What Are G2 Users Discussing About BulkSMS.com?

- [What is BulkSMS.com used for?](https://www.g2.com/discussions/what-is-bulksms-com-used-for)

### [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews)

Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments.

**Average Rating:** 4.2/5.0

**Total Reviews:** 348

#### How Do G2 Users Rate Rocket.Chat?

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.9/10 (Category avg: 8.8/10)
- **Professional Support:** 8.7/10 (Category avg: 8.7/10)
- **Unified Communications:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Rocket.Chat?

- **Seller:** [Rocket.Chat Technologies](https://www.g2.com/sellers/rocket-chat-technologies)
- **Year Founded:** 2015
- **HQ Location:** Wilmington, Delaware
- **Twitter:** @RocketChat  
24,290 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f20c6c03102f1247163ae4586ea51dff0f1f4f327258151bd7226ff64c352eb5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9487844%2F&secure%5Burl_type%5D=linkedin_company_website)  
185 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Medium, 36% Small

#### What Do G2 Reviewers Say About Rocket.Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of Rocket.Chat, making communication smooth and adaptable for diverse team needs.
- Users value the **flexibility and control** offered by Rocket.Chat, enhancing usability and collaboration across diverse teams.
- Users value the **flexible and secure communication** offered by Rocket.Chat, enhancing collaboration and productivity effortlessly.
- Users appreciate the **easy communication** features of Rocket.Chat, enhancing collaboration across teams and departments efficiently.
- Users value the **robust security features** of Rocket.Chat, ensuring privacy and compliance in their communications.

##### Cons

- Users find the **user interface not user-friendly** , causing complexity and slowing down adoption for new users.
- Users find the **user interface complex and dated** , hindering adoption and requiring continuous adjustments for optimal performance.
- Users find the **learning curve steep** , as the interface can be overwhelming and lacks intuitive guidance for new users.
- Users find the **interface not intuitive** , complicating navigation and slowing down adoption for new users.
- Users find the **poor interface design** of Rocket.Chat hampers adoption and can complicate setup and usage.

#### What Are Recent G2 Reviews of Rocket.Chat?

**["Rocket.Chat: Flexible, Secure, and Built for Custom Workflows"](https://www.g2.com/survey_responses/rocket-chat-review-12706525)**

**Rating:** 4.5/5.0 stars

_— Maricela B._

[Read full review](https://www.g2.com/survey_responses/rocket-chat-review-12706525)

**["Intuitive, High-ROI Communication That Speeds Engineering Resolutions"](https://www.g2.com/survey_responses/rocket-chat-review-12725883)**

**Rating:** 4.5/5.0 stars

_— Steve H._

[Read full review](https://www.g2.com/survey_responses/rocket-chat-review-12725883)

#### What Are G2 Users Discussing About Rocket.Chat?

- [What is Rocket.Chat used for?](https://www.g2.com/discussions/what-is-rocket-chat-used-for) - 1 comment

### [Mtalkz](https://www.g2.com/products/mtalkz/reviews)

Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management.

**Average Rating:** 4.7/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Mtalkz?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.2/10 (Category avg: 8.8/10)
- **Professional Support:** 8.3/10 (Category avg: 8.7/10)
- **Unified Communications:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Mtalkz?

- **Seller:** [Mtalkz Mobility Services](https://www.g2.com/sellers/mtalkz-mobility-services)
- **Year Founded:** 2017
- **HQ Location:** Noida, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8886fbbe0d7716a17e270d72af75d7030be803035e4455363f9222fbd99690d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmtalkzmobility%2F&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 27% Medium

#### What Do G2 Reviewers Say About Mtalkz?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **outstanding customer support** from Mtalkz, highlighting their team's approachability and dedication to assistance.
- Users find the setup process for Mtalkz to be **very easy and smooth** , simplifying account creation and API integration.
- Users enjoy the **ease of use** of Mtalkz, praising its simple account setup and API integration process.
- Users find the **easy integrations** of Mtalkz a breeze, streamlining account setup and API connection effortlessly.
- Users value the **exceptional support** from the Mtalkz team, ensuring smooth integration and guidance throughout the process.

##### Cons

- Users report occasional **messaging issues** , particularly with extensive databases, but resolution is often quick.
- Users note the **missing features** in Mtalkz, such as OTP verification API lacking expiration time, impacting usability.

#### What Are Recent G2 Reviews of Mtalkz?

**["One of the best Email & SMS service providers"](https://www.g2.com/survey_responses/mtalkz-review-7864316)**

**Rating:** 5.0/5.0 stars

_— Ankit P._

[Read full review](https://www.g2.com/survey_responses/mtalkz-review-7864316)

**["The best sms service provider in the market."](https://www.g2.com/survey_responses/mtalkz-review-6838614)**

**Rating:** 5.0/5.0 stars

_— Siraj U._

[Read full review](https://www.g2.com/survey_responses/mtalkz-review-6838614)

#### What Are G2 Users Discussing About Mtalkz?

- [What is Mtalkz used for?](https://www.g2.com/discussions/what-is-mtalkz-used-for)

### [Ozonetel](https://www.g2.com/products/ozonetel/reviews)

Ozonetel is an industry-leading provider of a unified customer experience intelligence (oneCXi) platform that empowers businesses of all sizes to engage, convert, and retain customers at scale. The all-in-one cloud-native platform brings together inbound and outbound contact center operations, AI-driven engagement, and workforce optimization, combining scalability, security, and intelligence to power exceptional customer experiences. It enables teams to deliver faster, smarter, and more personalized interactions across every touchpoint. With a proven record of: • Accelerating sales by 50%, • Increasing customer lifetime value by 280% • Reducing operational costs by up to 50% • Improving retention by 60% Ozonetel provides businesses end-to-end visibility, advanced call management, and complete control over the customer journey. Ozonetel powers over 3,500 businesses globally, including top brands such as HDFC Bank, HDB Financial Services, Angel One, TVS Motor, Nykaa, Lenskart, JD Power, Tata 1mg, Niva Bupa, and Fitness First (Landmark Group) helping them deliver exceptional experiences. The platform handles more than 7 billion customer interactions annually, enabling 300,000+ daily agent logins across 150 countries.

**Average Rating:** 4.6/5.0

**Total Reviews:** 621

#### How Do G2 Users Rate Ozonetel?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.0/10 (Category avg: 8.8/10)
- **Professional Support:** 9.2/10 (Category avg: 8.7/10)
- **Unified Communications:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ozonetel?

- **Seller:** [Ozonetel](https://www.g2.com/sellers/ozonetel)
- **Company Website:** www.ozonetel.com
- **Year Founded:** 2007
- **HQ Location:** San Jose, California
- **Twitter:** @Ozonetel  
771 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2005f17fc26643eb98e6635bbf29a9dcb7e787107d86ba2ddfefb73c99658de2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F668578%2F&secure%5Burl_type%5D=linkedin_company_website)  
358 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Associate, Assistant Manager
- **Top Industries:** Financial Services, Hospital & Health Care
- **Company Size:** 62% Medium, 28% Small

#### What Do G2 Reviewers Say About Ozonetel?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Ozonetel's **ease of use** remarkable, enabling quick setup and convenient management of calls and recordings.
- Users value Ozonetel's **versatile call handling features** , enjoying convenience in managing both inbound and outbound communications.
- Users value the **effective call management** in Ozonetel, enhancing their ability to handle customer inquiries with ease.
- Users value the **excellent call quality** of Ozonetel, ensuring smooth communication and efficient call management.
- Users praise the **excellent customer support** of Ozonetel, highlighting its seamless integration and user-friendly navigation.

##### Cons

- Users find **call issues** such as delays and drops frustrating, impacting the overall customer experience.
- Users experience **connection issues** that lead to delays and unreliable support, impacting their overall experience with Ozonetel.
- Users experience **call connectivity issues** , including voice problems and delays, impacting the overall functionality of Ozonetel.
- Users often experience **connectivity issues** with Ozonetel, including long wait times and frequent disconnections during calls.
- Users experience **technical issues** like voice problems and call drops, affecting the overall functionality and experience.

#### What Are Recent G2 Reviews of Ozonetel?

**["User friendly and helps in tracking the calling minutes"](https://www.g2.com/survey_responses/ozonetel-review-8889793)**

**Rating:** 5.0/5.0 stars

_— Lakshmi M._

[Read full review](https://www.g2.com/survey_responses/ozonetel-review-8889793)

**["We get good support from Ozonetel"](https://www.g2.com/survey_responses/ozonetel-review-8823228)**

**Rating:** 5.0/5.0 stars

_— Kishore K._

[Read full review](https://www.g2.com/survey_responses/ozonetel-review-8823228)

#### What Are G2 Users Discussing About Ozonetel?

- [What is Ozonetel CloudAgent used for?](https://www.g2.com/discussions/what-is-ozonetel-cloudagent-used-for) - 2 comments

### [Beex Contact Center](https://www.g2.com/products/beex-contact-center/reviews)

La plataforma omnicanal impulsada por IA creada en Latam para las todas las empresas. Mejora el contacto y comunicación con tus clientes con el software para Contact Center que tiene la mejor experiencia de usuario. Hazlo por voz, WhatsApp, correo, redes sociales y más. Potencia con IA tus operaciones entrantes y salientes de atención al cliente, marketing, ventas y cobros; automatizando procesos que mejoren tu eficiencia operativa y reduzcan increíblemente tus costos.

**Average Rating:** 4.6/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Beex Contact Center?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.3/10 (Category avg: 8.8/10)
- **Professional Support:** 9.8/10 (Category avg: 8.7/10)
- **Unified Communications:** 9.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Beex Contact Center?

- **Seller:** [Beex](https://www.g2.com/sellers/beex)
- **Year Founded:** 2014
- **HQ Location:** Jesús María, PE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=88825251881297c98e63531bf9e6bb06475b725139986278a036459035cf4f2d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbeexcc%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 25% Medium

#### What Do G2 Reviewers Say About Beex Contact Center?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from **efficient automation** with Beex Contact Center, seamlessly capturing and responding to leads.
- Users value the **call quality** of Beex Contact Center, enhancing customer interactions with reliable connections and detailed reports.
- Users appreciate the **customer support** of Beex Contact Center for its effective call connection and detailed reporting features.
- Users benefit from **easy integrations** that streamline lead capturing and response across various social media platforms.
- Users appreciate the **efficient lead response** capabilities of Beex Contact Center, enhancing their overall productivity.

##### Cons

- Users face **integration limitations** with Beex Contact Center's API, impacting performance on lower-end devices.
- Users are frustrated by **messaging issues** , such as limitations on mass campaigns and misassignments of connected users.
- Users report **mobile app issues** with Beex Contact Center, noting limitations in integration and performance on lower-end devices.
- Users experience **slow performance** with Beex Contact Center, especially on lower-end equipment, affecting integration and response times.

#### What Are Recent G2 Reviews of Beex Contact Center?

**["Fast and Efficient Shipping with Intuitive Templates"](https://www.g2.com/survey_responses/beex-contact-center-review-11543870)**

**Rating:** 5.0/5.0 stars

_— Marlo Z._

[Read full review](https://www.g2.com/survey_responses/beex-contact-center-review-11543870)

**["Optimize Communications with Beex Contact Center"](https://www.g2.com/survey_responses/beex-contact-center-review-11842143)**

**Rating:** 4.5/5.0 stars

_— Angel R._

[Read full review](https://www.g2.com/survey_responses/beex-contact-center-review-11842143)

### [Telgorithm](https://www.g2.com/products/telgorithm/reviews)

Telgorithm is a messaging and voice API provider that helps software platforms deliver compliant, high-quality SMS, MMS, and voice at scale. We specialize in solving the most complex challenges in A2P messaging, especially 10DLC compliance and deliverability, so our customers can scale faster without operational headaches. Navigating carrier regulations and registration requirements is time-consuming and constantly changing. Telgorithm removes that burden by handling the complexity end-to-end while keeping customers informed of industry updates in real time. Our team provides hands-on guidance throughout the 10DLC registration process, helping customers achieve Campaign approvals in 24 hours or less with a 99% first-attempt approval rate. Instead of stressing about compliance, teams can focus on building and improving their products. What sets Telgorithm apart is our emphasis on speed, transparency, and support. Customers work directly with a team of messaging and compliance experts who proactively guide them through registration, optimization, and scaling. This reduces operational risk, lowers costs, and helps businesses stand out in competitive markets. Telgorithm is also the home of our patented Smart Queueing technology, a unique deliverability fail-safe tech for A2P 10DLC messaging available exclusively on our platform. Smart Queueing automatically manages messaging rate limits in real time, optimizing throughput across carriers and reducing dropped messages. Customers see up to a 20% improvement in deliverability while saving thousands of dollars each month that would otherwise be lost to failed or throttled messages. Telgorithm offers a low-effort, no-commitment 30-day trial, allowing teams to test our APIs and experience the difference firsthand. To learn more, visit www.telgorithm.com.

**Average Rating:** 4.7/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Telgorithm?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 9.2/10 (Category avg: 8.8/10)
- **Professional Support:** 9.8/10 (Category avg: 8.7/10)
- **Unified Communications:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Telgorithm?

- **Seller:** [Telgorithm](https://www.g2.com/sellers/telgorithm)
- **Company Website:** www.telgorithm.com
- **Year Founded:** 2021
- **HQ Location:** Los Angeles, US
- **Twitter:** @telgorithm  
88 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc1f1728db2d7be38b930d4b78cd3994adcb2cac77b624f02eb148bf6e719fa0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftelgorithm&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness, Computer Software
- **Company Size:** 59% Small, 23% Medium

#### What Do G2 Reviewers Say About Telgorithm?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **quick and efficient customer support** from Telgorithm, enhancing their overall experience and efficiency.
- Users commend the **quick and helpful staff support** of Telgorithm, emphasizing their care and responsiveness.
- Users find Telgorithm's **ease of use** remarkable, seamlessly integrating communication into their operations with minimal effort.
- Users find the **easy setup** of Telgorithm essential for seamless integration into marketing operations, enhancing communication efficiency.
- Users value the **quick and seamless integrations** with Telgorithm, enhancing efficiency in managing their campaigns.

##### Cons

- Users find the **complex setup** around SMS compliance and terminology challenging, though support helps ease the process.
- Users face **development challenges** due to the user interface not supporting all powerful API features, requiring extra engineering effort.
- Users find **insufficient knowledge** around SMS compliance challenging, though support from the team aids navigation.
- Users face **limited access** due to international restrictions, hindering their overall experience with Telgorithm.
- Users find the **limited features** of Telgorithm restrict functionality, requiring extra engineering for full capability.

#### What Are Recent G2 Reviews of Telgorithm?

**["Consistently Great Support and Service"](https://www.g2.com/survey_responses/telgorithm-review-13156200)**

**Rating:** 5.0/5.0 stars

_— Jose C._

[Read full review](https://www.g2.com/survey_responses/telgorithm-review-13156200)

**["Exceptional Support, industry knowledge, and Reliable Messaging with Telgorithm"](https://www.g2.com/survey_responses/telgorithm-review-13078866)**

**Rating:** 5.0/5.0 stars

_— Mark H._

[Read full review](https://www.g2.com/survey_responses/telgorithm-review-13078866)

### [CometChat](https://www.g2.com/products/cometchat/reviews)

Real-Time Chat, Voice & Video SDK for Product Teams CometChat is a communication platform that lets developers add real-time chat, voice, and video to any app or website. UI kits, SDKs, and APIs for every major framework, plus no-code embeds for teams that need to move without engineering cycles. Moderation, notifications, analytics, and multi-tenant infrastructure are all built in. AI agents deploy on the same platform, inside the same conversations. CometChat powers 113,000+ apps, handles 7M+ messages per day across 163 countries, with a 7ms API response time and 99.999% uptime SLA. SOC 2, HIPAA, and GDPR compliant. 35+ edge locations. \> Who CometChat is for Developers and product teams adding communication to an existing product, not building a standalone messaging app. The typical buyer is a product or engineering lead at a startup, scaleup, or enterprise who needs chat and calls inside their platform and doesn't want to build or maintain the infrastructure themselves. Common team profiles: marketplace product teams connecting buyers and sellers, healthcare platforms enabling patient-provider communication, SaaS companies adding in-app messaging, edtech platforms building live classrooms, community-driven apps that need moderation at scale. \> Core Product: Real-Time Conversations 1:1 messaging, group chat (up to 50,000 members per group), and broadcast channels. Voice and video calling (1:1 and group) with screen sharing, recording, and transcription. Rich media support, reactions, threads, typing indicators, read receipts, and 100MB file transfers. Ships with prebuilt UI kits for React, React Native, Flutter, Android, iOS, Angular, and Vue. SDKs and REST APIs for custom implementations. A visual widget builder for no-code embed on any website. All UI components are customizable: branding, layout, and behavior. Integration is fast. Most teams go live with prebuilt UI kits and minimal backend work. The UI kits handle the frontend, the SDKs handle the logic, and the hosted infrastructure handles scale, uptime, and compliance. \> AI Agents AI agents run on the same platform as user-to-user conversations: same UI, same moderation, same analytics. Teams can bring their own agent (any LLM, any framework) or build directly in CometChat. RAG and tool-calling support included. The agent UI handles citations, memory, retries, and action buttons out of the box. Use cases: onboarding assistants, support agents, moderation bots, AI-powered triage, conversational commerce agents, tutoring bots. Agents interact inside the same chat threads users are already in, not a separate interface. \> Moderation & Safety Content moderation that works across text, images, and multiple languages. Profanity filtering, custom keyword rules, image moderation, user-level controls (block, mute, report), and escalation paths. Rules apply to both user-generated content and AI agent responses. Moderation is on by default: teams configure the rules, not whether moderation exists. Domain-level moderation for regulated industries: healthcare, finance, education, and marketplaces where compliance and user safety are table stakes. \> Notifications Push, email, and SMS delivery with per-user preference controls. Quiet hours, frequency capping, retry logic, and custom templates. Notifications respect user timezone and engagement patterns, not just event triggers. Works across all conversation types. \> Analytics & Insights Message volume, active users, conversation health, response times, engagement trends, and agent performance in one dashboard. No extra analytics tooling required. Data is available via dashboard and API for teams that pipe metrics into their own systems. \> Multi-Tenant Infrastructure Run multiple brands, communities, or customer instances on a single CometChat backend. Isolated moderation rules, branding, and configuration per tenant. Built for SaaS platforms and marketplace operators managing multiple distinct user bases without code duplication. \> Developer Experience UI Kits: React, React Native, Flutter, iOS (Swift), Android (Kotlin/Java), Angular, Vue. All customizable. SDKs: JavaScript, Android, iOS, Flutter, React Native. Full chat and calling functionality. APIs: RESTful APIs for server-side operations: user management, message history, moderation actions, conversation creation, and webhook configuration. No-Code: Visual widget builder that generates an embed snippet. Drop it on any website. No framework dependency. Documentation, sample apps, and quickstart guides for every supported platform. Dedicated support for implementation, not just a docs link. \> Infrastructure & Compliance Hosted, fully managed infrastructure. 35+ global edge locations. 99.999% uptime SLA. 7ms average API response time. SOC 2 Type II, HIPAA, and GDPR compliant. Data processing addendum available. Scales from early-stage startups to enterprise workloads without infrastructure changes. No self-hosting required. \> Industry Use Cases Online Marketplaces - Buyer-seller messaging, transaction-context conversations, fraud detection, and dispute resolution communication. Healthcare & Telehealth - HIPAA-compliant patient-provider messaging, appointment coordination, AI-assisted triage, and secure file exchange. Education & eLearning - Live classrooms, peer-to-peer study chat, instructor Q&A, and AI tutoring, all with age-appropriate moderation. Social & Community - Group chat, public channels, direct messaging, and moderation tooling for communities from thousands to millions of users. Dating - Real-time messaging with scam prevention, conversation prompts, and content moderation tuned for safety. SaaS - Embedded chat and calls inside the product. Multi-tenant support for platforms serving their own customers. Fintech - Compliance-ready messaging between users, advisors, and support, with audit trails and automated risk checks. Gaming - In-game chat with toxicity filters, group channels, and real-time messaging that handles concurrent spikes. On-Demand & Logistics - Driver-rider, provider-customer, and dispatch communication with location-aware context. Events - Live event chat and Q&A for thousands of concurrent participants with real-time moderation. \> Pricing Pricing scales with usage. Free tier available. All plans include unlimited messages. Enterprise plans available with custom SLAs, dedicated support, and implementation services. See cometchat.com/pricing for current plans. \> Getting Started Sign up at cometchat.com. UI kits and sample apps available on GitHub. Documentation at cometchat.com/docs. Implementation support available for teams that need hands-on help.

**Average Rating:** 4.6/5.0

**Total Reviews:** 103

#### How Do G2 Users Rate CometChat?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.0/10 (Category avg: 8.8/10)
- **Professional Support:** 8.7/10 (Category avg: 8.7/10)
- **Unified Communications:** 8.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CometChat?

- **Seller:** [CometChat Inc.](https://www.g2.com/sellers/cometchat-inc)
- **Year Founded:** 2009
- **HQ Location:** Denver, CO
- **Twitter:** @CometChat  
909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=60d000a156f8375182fb192f6ebe3e47c6aef305b7eaf3e338634173b694e2ef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14548020&secure%5Burl_type%5D=linkedin_company_website)  
67 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Health, Wellness and Fitness
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About CometChat?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of CometChat, thanks to its seamless integration and excellent documentation.
- Users find the **easy integrations** with CometChat's SDK and API quick and seamless, enhancing their implementation experience.
- Users value the **extensive and customizable features** of CometChat, which facilitate seamless integration and efficient solutions.
- Users value the **responsive customer support** from CometChat, which enhances their overall experience significantly.
- Users appreciate the **robust API quality** of CometChat, enabling seamless integration and effective time tracking.

##### Cons

- Users report challenges with **API integration** , including poor follow-up on requests and functionality limits affecting performance.
- Users experience **chat functionality issues** due to limitations and excessive API requirements affecting overall usability.
- Users express frustration with **delays in support and updates** , impacting the overall performance and functionality of CometChat.
- Users find CometChat to be **expensive** , noting a need for more flexibility in features considering the cost.
- Users find CometChat's **limited features** frustrating, noting issues with APIs, SDKs, and confusing documentation.

#### What Are Recent G2 Reviews of CometChat?

**["My experience with CometChat has been positive due to their excellent support and robust SDK"](https://www.g2.com/survey_responses/cometchat-review-10297706)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/cometchat-review-10297706)

**["Smooth, Easy-to-Use Software—A Great Experience for Our Team"](https://www.g2.com/survey_responses/cometchat-review-12941636)**

**Rating:** 5.0/5.0 stars

_— Michael D._

[Read full review](https://www.g2.com/survey_responses/cometchat-review-12941636)

#### What Are G2 Users Discussing About CometChat?

- [What needs improvement with CometChat to make it more user-friendly for developers?](https://www.g2.com/discussions/what-needs-improvement-with-cometchat-to-make-it-more-user-friendly-for-developers)
- [What is CometChat used for?](https://www.g2.com/discussions/what-is-cometchat-used-for)

### [ClickSend](https://www.g2.com/products/clicksend-clicksend/reviews)

ClickSend is a simple, reliable SMS platform built for businesses that can't afford to miss a message. It’s seriously simple infrastructure that works straight out of the box — and keeps working as you grow. Backed by genuinely helpful 24/7 support from people who actually know their stuff. Send from the Dashboard in just a few clicks — or straight from your email inbox. Build with our clean, well-loved API docs. Or connect through hundreds of integrations and slot it straight into the tools your team already uses. Most users are up and sending within minutes. No developers required (but if you have one, they'll love us too). Why 90,000+ businesses and developers choose ClickSend: · Direct carrier routes to 190+ countries — no middlemen, no grey routes · 99.95%+ uptime so your messages go out when it matters · Lightning-fast delivery for time-sensitive comms · Pay-as-you-go pricing — scale up, scale down, only ever pay for what you send · 24/7 support from real people who actually understand the platform It's built for operational messaging as much as marketing. Appointment reminders, delivery notifications, 2FA codes, staff alerts, booking confirmations — the communications that keep a business running day to day. Trusted by healthcare and wellness clinics, financial services, real estate agencies, education providers, event organisers, construction companies and not-for-profits — and the developers building messaging into their products and workflows.

**Average Rating:** 4.1/5.0

**Total Reviews:** 49

#### How Do G2 Users Rate ClickSend?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ClickSend?

- **Seller:** [ClickSend](https://www.g2.com/sellers/clicksend)
- **Company Website:** www.clicksend.com
- **Year Founded:** 2013
- **HQ Location:** Perth, WA
- **Twitter:** @ClickSendSMS  
442 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1778b9c1025c1394da36942d0a51296da9d1a16532833bf87efefdfdc94e9af6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclicksend%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
91 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 69% Small, 20% Medium

#### What Do G2 Reviewers Say About ClickSend?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ClickSend, benefiting from its intuitive interface and simple campaign setups.
- Users love the **seamless integrations** of ClickSend with various tools, enhancing their marketing and communication workflows efficiently.
- Users appreciate the **well-priced solution** offered by ClickSend, making it a versatile tool for marketing needs.
- Users appreciate the **user-friendly interface** of ClickSend, enjoying seamless navigation and integration with existing systems.
- Users value the **affordable pricing** of ClickSend, praising its versatility and efficiency for various marketing needs.

##### Cons

- Users find ClickSend **expensive** with limited customization options, impacting overall satisfaction despite its helpful features.
- Users find ClickSend's pricing to be **a bit expensive** , particularly impacting high-volume messaging businesses.
- Users find ClickSend's **limited customization options** frustrating, as it restricts their ability to tailor messages effectively.
- Users find ClickSend lacks **many essential features** , limiting its functionality compared to more advanced programs.
- Users are concerned about **SMS delivery issues** that may affect real-time communication for their businesses.

#### What Are Recent G2 Reviews of ClickSend?

**["Simple, no-frills but gets job done"](https://www.g2.com/survey_responses/clicksend-review-10921169)**

**Rating:** 4.5/5.0 stars

_— Verified User in Food & Beverages_

[Read full review](https://www.g2.com/survey_responses/clicksend-review-10921169)

**["ClickSend SMS Review"](https://www.g2.com/survey_responses/clicksend-review-11746259)**

**Rating:** 5.0/5.0 stars

_— Justin T._

[Read full review](https://www.g2.com/survey_responses/clicksend-review-11746259)

#### What Are G2 Users Discussing About ClickSend?

- [What is ClickSend Fax Gateway used for?](https://www.g2.com/discussions/what-is-clicksend-fax-gateway-used-for)
- [What is ClickSend Email Gateway used for?](https://www.g2.com/discussions/what-is-clicksend-email-gateway-used-for)
- [What is ClickSend MMS Gateway used for?](https://www.g2.com/discussions/what-is-clicksend-mms-gateway-used-for)
- [What is ClickSend used for?](https://www.g2.com/discussions/what-is-clicksend-used-for)
- [Who uses ClickSend?](https://www.g2.com/discussions/who-uses-clicksend)

### [Ably Realtime](https://www.g2.com/products/ably-realtime/reviews)

Ably helps teams deliver resilient AI UX and high-performance live experiences that stay fast and in sync worldwide. We provide the global realtime layer for AI agents, chat, notifications, live dashboards, and collaboration - engineered to handle peak demand without self-managed infrastructure. Teams like HubSpot and Intercom use Ably to avoid the cost and complexity of building and operating realtime systems, while still getting predictable performance at serious scale, handling 2T+ API operations per month. Ably’s Pub/Sub, Chat, and AI Transport products are unified by design, with developer-friendly APIs and SDKs that integrate across your stack.

**Average Rating:** 4.8/5.0

**Total Reviews:** 67

#### How Do G2 Users Rate Ably Realtime?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Ease Of Integration:** 8.8/10 (Category avg: 8.8/10)
- **Professional Support:** 9.5/10 (Category avg: 8.7/10)
- **Unified Communications:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ably Realtime?

- **Seller:** [Ably Realtime](https://www.g2.com/sellers/ably-realtime)
- **Year Founded:** 2016
- **HQ Location:** London, GB
- **Twitter:** @ablyrealtime  
1,862 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ca2b9213a93f87ea8d7959ff5df26dda046797c18f6019467d1249e1b84409d9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fably-realtime&secure%5Burl_type%5D=linkedin_company_website)  
118 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Small, 28% Medium

#### What Do G2 Reviewers Say About Ably Realtime?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **knowledgeable and highly responsive customer support** of Ably Realtime, enhancing their overall experience.
- Users find Ably Realtime to be **incredibly easy to use** , facilitating seamless integration and reliable messaging.
- Users value the **easy integrations** of Ably, which enhance development efficiency and support a variety of tools.
- Users value the **reliable uptime** of Ably, consistently appreciating its robust performance for real-time messaging since 2016.
- Users value the **fast communication** of Ably Realtime, praising its quick integration and reliable support.

##### Cons

- Users find Ably Realtime **expensive** , particularly for startups, but appreciate the overall value it provides.
- Users express concerns over **pricing issues** with Ably, finding it necessary to monitor usage closely.
- Users face **data management issues** due to lack of an enterprise dashboard and unclear usage limits impacting costs.
- Users find the **learning curve challenging** , necessitating upfront planning and careful navigation of Ably's powerful features.
- Users find the **usage limits confusing** , complicating planning and potentially requiring an upgrade of their entire plan.

#### What Are Recent G2 Reviews of Ably Realtime?

**["Real-time, Real Easy!"](https://www.g2.com/survey_responses/ably-realtime-review-11185506)**

**Rating:** 5.0/5.0 stars

_— Andy C._

[Read full review](https://www.g2.com/survey_responses/ably-realtime-review-11185506)

**["Ably has set us up for success to deliver live real-time experiences to millions of fans world wide"](https://www.g2.com/survey_responses/ably-realtime-review-10984367)**

**Rating:** 4.5/5.0 stars

_— Patrick C._

[Read full review](https://www.g2.com/survey_responses/ably-realtime-review-10984367)

#### What Are G2 Users Discussing About Ably Realtime?

- [How do you use Ably Realtime?](https://www.g2.com/discussions/how-do-you-use-ably-realtime)
- [What does ably realtime do?](https://www.g2.com/discussions/what-does-ably-realtime-do) - 1 comment
- [What is ably com?](https://www.g2.com/discussions/what-is-ably-com) - 1 comment, 1 upvote

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