Easiest To Use AI Agents

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The Top 20 Easiest To Use AI Agents

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Usability Score

Compare

Gladly

9.4

Overall Usability Score

9.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

20%

Mid Market

62%

Enterprise

18%

Intercom

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.1

9.0

Customer Segment Breakdown

Small Business

59%

Mid Market

37%

Enterprise

Kore.AI

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

32%

Mid Market

25%

Enterprise

43%

Guru

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.7

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

15%

Mid Market

56%

Enterprise

29%

Twixor

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.8

Meets Requirements

Average: 9.1

9.6

Customer Segment Breakdown

Small Business

48%

Mid Market

42%

Enterprise

Qualified

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

11%

Mid Market

70%

Enterprise

19%

Leena AI Autonomous Agent

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

Mid Market

23%

Enterprise

72%

Botpress

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.1

8.6

Customer Segment Breakdown

Small Business

80%

Mid Market

15%

Enterprise

JustCall

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.2

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

8.0

Customer Segment Breakdown

Small Business

61%

Mid Market

31%

Enterprise

#10

Genesys Cloud CX

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

15%

Mid Market

45%

Enterprise

40%

#11

Rezolve.ai

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.1

9.5

Customer Segment Breakdown

Small Business

11%

Mid Market

69%

Enterprise

19%

#12

LivePerson

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.1

8.8

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

17%

Mid Market

45%

Enterprise

38%

#13

Synthflow

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.3

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.1

8.4

Customer Segment Breakdown

Small Business

91%

Mid Market

Enterprise

#14

Dixa

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.4

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

8.0

Customer Segment Breakdown

Small Business

44%

Mid Market

53%

Enterprise

#15

Tidio

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

92%

Mid Market

Enterprise

#16

Assembled

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

9.1

Customer Segment Breakdown

Small Business

25%

Mid Market

59%

Enterprise

16%

#17

Decagon

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.1

9.2

Customer Segment Breakdown

Small Business

20%

Mid Market

67%

Enterprise

13%

#18

Zowie

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.1

8.9

Customer Segment Breakdown

Small Business

48%

Mid Market

40%

Enterprise

12%

#19

DigitalGenius

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.1

9.3

Customer Segment Breakdown

Small Business

28%

Mid Market

44%

Enterprise

28%

#20

Espressive, Inc.

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.1

10.0

Customer Segment Breakdown

Enterprise

100%